Cycle Gear UKBikes Depot Reviews - www.ukbikesdepot.com

★★★★★
4.6 / 5
91% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Cycle Gear UKBikes Depot - www.ukbikesdepot.com - Ask a question now

Media Gallery for Cycle Gear UKBikes Depot - www.ukbikesdepot.com

Cycle Gear UKBikes Depot - www.ukbikesdepot.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“**********Saracen Urban cross 2 FANTASTIC...”

Written on: 05/03/2014 by norfolkmudbug (1 review written)

Well where to start,we purchased two of these one 16" & 14" Outstanding deal, Half to cost compared to the same bike with all other suppliers - Excellent Finance package. Now customer service, totally outstanding, there was going to be a delay of a couple of days to get the bikes delivered, they rang me within 1hour of ordering to tell me.And offered to refund the Nextday carriage I had paid for. But I opted for them to supply me with some accessories which were also excellent. Now little… Read Full Review

Report this review
★★★★★

“hybrid bike.”

Written on: 21/02/2014 by mowen17 (1 review written)

Wow,service excellent,fantastic price,bike is first class.one really impressed customer… Read Full Review

Report this review
★★★★★

“Good Buying Experience”

Written on: 05/02/2014 by replicant62 (1 review written)

Ordered a Genesis Equilibrium frameset having not used ukbikesdepot before. Placed order on Thursday, despatched on Friday and delivered on Monday. Everything exactly as described,frameset well packed and arrived in perfect condition. Framset was 10% cheaper than elsewhere and came with a free headset. I would happily buy from them again… Read Full Review

Report this review
★★★★★

“Ridgeback Avenida 3”

Written on: 02/02/2014

Quick delivery, well packaged, excellent service and great value. Avenida 3 has good quality components and is easy to setup. A great town bike. Only downside was fitting a rear rack. It was tricky to route front arms to lugs on seat stays without interfering with rear brake. Best to order with one fitted if needed… Read Full Review

Report this review
★★★★★

“genesis equilibrium frame”

Written on: 01/02/2014

very pleased with the frame I purchased, great with the free headset, happy to find uk bikes depot will definetly use again!… Read Full Review

Report this review
★★★★★

“New bike after sales service”

Written on: 29/01/2014

I have purchaced two new high end bikes from UK bikesdepot, and not only the delivery service was excellent but also the after sales problem solving service was also excellent, something which seems to be lacking with a lot of other companies. Hats off to cycle gear, I will definatly recomend. thank you… Read Full Review

Report this review
★★★★★

“Just what we wanted!”

Written on: 26/01/2014

We were looking for a Ridgeback MX 24 (2013) for our 8 year old son to replace his smaller MX 20 and thought we had missed the end of year bargains. Spotted one on the UkBikes Depot site, it was just what we were after, right year, colour size and delivery to the Isle of Wight was free! (Not always the case)Following a quick and helpful reply regarding postage charges, the bike arrived well packed in 48hours. Easy to fit the handlebars and pedals- all in all a fantastic service which I would… Read Full Review

Report this review
★★★★★

“Great new bike”

Written on: 25/01/2014

Got my new Mantle 30 29er last week, on time as promised. Chain snapped on first ride but no problem for chaps at Cycle Gear who dispatched a new (upgraded) chain next day and sorted fitting at my local Genesis shop. Great bike and great place to buy from. five stars… Read Full Review

Report this review
★★★★★

“Delivery of Cyclescheme Bike”

Written on: 16/01/2014 by flat_4 (1 review written)

UKBikes Depot had the bike I wanted at a great price (end of line), were quite happy to put one aside whilst I waited for my Cyclescheme certificate and were pleasant to deal with. Would recommend to others… Read Full Review

Report this review
★★★★★

“Saracen amplitude cr3”

Written on: 31/12/2013

My names Evan and I got a saracen amplitude cr3 for Christmas from you and it is an awesome bike and it came on time befor Christmas , thanks very much… Read Full Review

Report this review
★★★★★

“Great deal & great service ”

Written on: 25/12/2013 by ChrisHudson (1 review written)

When I had pressed confirm on my original order I realised I had just purchased the 20" rather then the 24" I needed. A quick call to the store and he changed the bike for the correct model on the order without any additional forms or cancellations/reorders,really helpful. The bike arrived in time for Christmas and the information ahead of deliver was spot on. Bike arrived really well prepared and packed, 5 minutes and it was ready to go. Brilliant price, great information and perfectly… Read Full Review

Report this review
★★★★★

“equilibrium frameset”

Written on: 24/12/2013

ordered online using PayPal and had an immediate email response from cycle gear confirming all details. Arrived in a couple of days with the free headset cups installed for me. Everything well packaged and protected. Excellent service… Read Full Review

Report this review
★★★★★

“Above and Beyond the Call of Duty”

Written on: 19/12/2013 by unny (1 review written)

Genesis Fortitude Race bought on an seriously good deal. Staff went out of their way to help, bike arrived within 48 hours, packaged really well. Half an hour after opening the box I was on my way to the trail. Nothing but positivity from the ubikesdepot experience… Read Full Review

Report this review
★★★★★

“Scott Scale 740”

Written on: 09/12/2013

Purchased a Scott Scale 740 via internet from Coventry using the 0% interest option - no brainer! 5-day lead time and bike was ready as promised. Good communication from the shop and collected on the Friday. Apart from the Wellgo pedals which enables you to ride it to the car, the bike is perfect. The shop set-up has been ideal and to be fair, I've not touched it. Done a couple of decent rides and I'm just getting used to the bike. Is there a concept of braking a bike in? My first ride… Read Full Review

Report this review
★★★★☆

“buy mountain bike ”

Written on: 05/12/2013 by xatzi (1 review written)

i buy a ktm 1969 from them kostas chatzidakis thessaloniki greece they are 100% ok… Read Full Review

Report this review
★★★★★

“New Mountain Bike”

Written on: 02/12/2013 by hughsie22 (1 review written)

Good helpful service. The bike had slight damage in transit (though well packed) the advisor resolved problems efficiently and pragmatically - no quibble refund of repairs by my local bike shop. It was the last 2013 Genisis and heavily discounted as the end of season and no more available anywhere! Very happy with the bike and I would recommend them… Read Full Review

Report this review
★★★★★

“Great price ”

Written on: 29/11/2013 by Belton114 (1 review written)

I was about to order a bmx from a local store but thought first I'd go online .stumbled across these guys and found the exact bike at a fraction of the cost .i was still a bit concerned but I need not have worried .the bike arrived in perfect order and I was able to track the order status throughout . I would highly recommend them… Read Full Review

Report this review
★★★★★

“Keeping informed”

Written on: 29/11/2013

Great price.Only concern was i was told i would need to sign for the item,which wasnt a problem as the seller would email me the day before(not to much of a hassle)Very luckily my wife arrived home early and the delivery was made,i than checked my emails and i was sent one telling it would be delivered the next day not much help when i have already got the item… Read Full Review

Report this review
★★★★★

“Great vaue and service”

Written on: 28/11/2013 by Nconsidine (1 review written)

My son had been after a ridgeback bike ever since seeing his friends one. I trawled the Internet but they were all very expensive. I then came across cycle gear and found a ridgeback rx20 with a huge £60 off of the high street price. I emailed to check if the bike came assembled and received a very prompt email back, explaining what would need to be done to the bike when it is received. I also had some other questions, so decided to call the shop. The gentleman who answered was very… Read Full Review

Report this review
★★★★★

“Amazing service”

Written on: 27/11/2013

Really pleased with the amazing service from UK bikes depot so pleased in fact that iv recommended them to the majority of my friends. They have an awesome amount of greatly priced products and I can only compare them to massively well known company's… Read Full Review

Report this review
overview