Cycle Gear UKBikes Depot Reviews - www.ukbikesdepot.com

★★★★★
4.6 / 5
91% of users recommend this
  • Customer Service

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  • Value For Money

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★★★★★

“Very best ”

Written on: 01/05/2012 by Mary1962 (1 review written)

I found the ordering very professional and helpfull when I called the shop , I then went on to order it on line , I received a confirmation very quickly , I would have like then confirmation of when it was being sent , so I called they had been busy and saiid it would be with me in 3days . I have now received a message to say its on it's way ! Looking forward to getting it and riding it ...... Thank you… Read Full Review

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★★★★★

“Nice bike - good price”

Written on: 23/04/2012 by SteveG....... (1 review written)

My son had the bike out on the Gorlech trail in an hour. We had a great ride! Minor niggles: Would have been nice if the bike could have been shipped a couple of days earlier. The quick release on the front axle was a bit loose. (I comment because axles are still unfamiliar to most riders.) But I changed the delivery address at the last moment, and the guy doing the delivery was great. On the ball - very connected. Thanks… Read Full Review

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★★★★★

“Very good dealer with professional staff”

Written on: 16/04/2012 by Neil3360 (1 review written)

After a lot of research I finally went for the Saracen Tufftrax which Ukbikesdepot sold at the best price. Delivery was quick and the bike prepared Very well by 'Jack' who seems to like his front brakes! Lol. Thanks… Read Full Review

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★★★★★

“Excellent Service: Patience and Common Sense”

Written on: 16/04/2012 by IanAntigua (1 review written)

When things are not straight-forward is when a company shows its true competence. Cycle Gear UKBikes Depot demonstrated patience, commons sense and a willingness to go the second mile and keep in touch when one of their suppliers let them down. (Front panier racks were missing from the bike package that had been deliverd to my home address.) I was impressed, remain grateful and would highly recommend the team… Read Full Review

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★★★★★

“Excellent Service,Price, Quick delivery. Great Seller”

Written on: 14/04/2012 by Simpson64 (1 review written)

I saw a pair of Bike Sunglasses at a well know Bike Shop and thought I would surf the net to see what the price comparison was. I found the www.ukbikesdepot.com through Google, the price was much cheaper than the High Street. I ordered and immediately got confirmation back and the Sun Glasses arrived 48 Hours later well packaged and exactly what I wanted. This company is excellent to deal with on-line, and I will use again without a second thought… Read Full Review

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★★★★★

“Very good service.”

Written on: 10/04/2012

Matt at Cycle Gear was very good at communicating and provided excellent service. The bike was just what we wanted at the best price I could find any where. The delivery was faster than I expected. I would recommend to my friends and I will shop here again… Read Full Review

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★★★★★

“Bike condition as described. Well packaged. Brilliant...”

Written on: 05/04/2012

Bike condition as described. Well packaged. Brilliant delivery speed Great price… Read Full Review

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★★★★★

“Genesis Equilibrium Frame”

Written on: 05/04/2012

Good price, quick next day tracked delivery, excellent communications Oh and a great frame too!… Read Full Review

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★★★★★

“Got the bike helmet I was after and at the best price...”

Written on: 29/03/2012

Got the bike helmet I was after and at the best price aswell. Delivery estimate was spot on and the tracking number kept me up to date with the delivery progress. Haven't got a bad word to say!… Read Full Review

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★★★★★

“Spot on!”

Written on: 29/03/2012

Bike arrived in two days from placing order, easy to assemble,on the road in 15 mins. Would have been 10 but I forgot to do the handlebars! Overall, a faultless service. Thanks guys… Read Full Review

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★★★★★

“Brilliant, Fast and Reliable ”

Written on: 24/03/2012

I had to get a new bike as mine had been stolen. Did a search on the internet and found this company. I contacted them first by email and I had a reply within 24 hrs with answers to all my questions. I then rang them to make sure the bike I wanted was in stock which is was but the person I spoke to recommended another bike which resulted in a £70 saving! I placed my order on Wednesday and received it on Friday. If you need a new bike this is the place! Thank you so much for all your help!… Read Full Review

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★★★★★

“Ordered an ex dispay frame, arrived next day, exactly...”

Written on: 09/03/2012 by derek911 (1 review written)

Ordered an ex dispay frame, arrived next day, exactly as described. Great service… Read Full Review

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★☆☆☆☆

“Slow responses, slow dispatch”

Written on: 07/03/2012 by Gusstrang (1 review written)

Having misunderstood the order delivery details I emailed the firm to find out what was happening. They did not respond to the first email but when I emailed again 5 days later they responded and said the orders were being sent out that day and the next. It is now 8 days later and I have just received an email saying the order is being despatched by next day delivery. I do not expect immediate delivery but to ignore the courtesy of replying to customer emails then lying about the despatch… Read Full Review

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★★★★☆

“Value for money, quick delivery and friendly”

Written on: 25/02/2012 by Baddevotions (1 review written)

I bought my mountain bike at a bargain price and it arrived very quickly. When it arrived I put it together but noticed there was a knocking noise coming from the front. A quick call to cycle gear resulted in a fix over the phone. I have been out on it a few times now and the left peddle is making a noise. I need to call them up again, but I am sure they will be happy to sort me out. Overall I am very happy with the price of the product, the speed of the delivery and the quality of the service… Read Full Review

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★★★★★

“2nd kids bike I bought from these in 6 months”

Written on: 24/02/2012 by tomasol02 (1 review written)

Cheapest in Uk £5 delivered in 3 days 4 status update emails in the transaction Spoke to someone on phone really friendly ge advised me to get it over web more secur (true) . Took 5 mins to order This is an honest review...... On 23 Feb 2012, at 11:25, "Cycle Gear - Ukbikesdepot.com" wrote: Thanks Tomas. Matt -----Original Message----- From: Sent: Wednesday, February 22, 2012 9:32 AM To: sales@ukbikesdepot.com Subject: Re: Your ukbikesdepot.com order is about to beRead Full Review

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★★★★★

“I've never bought a bike by post before and I was a...”

Written on: 06/02/2012 by Rosvar (1 review written)

I've never bought a bike by post before and I was a little nervous as I've always got one from a LBS. I needn't have worried, UK bike depot take great care to package your bike very well. All I had to do is put on the front wheel, attach the handle bars and the saddle. It took me about 30 mins to unpack and assemble. Only thing I needed to do was adjust the front derailleur a little as when it arrived it was rubbing the chain, but no big problem. I've used it twice ( 2 hour ride and 4 hour… Read Full Review

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★★★★★

“Fast and easy. ”

Written on: 25/01/2012 by claxxon (1 review written)

I had been searching for a particular bike and found the Cycle Gear / UK Bikes Depot web site. They had the model I wanted in the size I wanted and at a great price. I ordered the bike and it turned up on the day stated. I was pleasantly surprised at how little I had to do to put the bike together and how little time it took. Having the correct Allen keys and spanner supplied in the box with the bike was a great help. A nice, simple and efficient way to buy… Read Full Review

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★★★★★

“Faultless”

Written on: 24/01/2012

Excellent product, good service (ordered at 3pm one day, delivered by 10am the next) and competitive pricing made for a good experience all round. I will certainly be using ukbikesdepot.com again… Read Full Review

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★★★★★

“super quick delivery”

Written on: 22/01/2012

Ordering a bike for my grandson from this website was easy, and it was delivered very fast indeed. The price was very competitive too. I was very pleased with the service… Read Full Review

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★★★★★

“Very happy”

Written on: 13/01/2012

Great price, arrived next day, great product. Defiantly recommended… Read Full Review

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