Cycle Gear UKBikes Depot Reviews - www.ukbikesdepot.com

★★★★★
4.5 / 5
89% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Cycle Gear UKBikes Depot - www.ukbikesdepot.com - Ask a question now

Media Gallery for Cycle Gear UKBikes Depot - www.ukbikesdepot.com

Cycle Gear UKBikes Depot - www.ukbikesdepot.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Ideal, Helpful, Satisfied”

Written on: 28/07/2012

Have been drooling over the Genesis Equilibrium 20 for a while and finally purchased it after seeing it £195 cheaper than others with the 15% discount these guys offered for the weekend! Helpful on the phone, ordered at 11am and recieved the bike b4 11am the following day. Quickly tightened everything up and hit the tow path. Buy with confidence!… Read Full Review

Report this review
★★★★★

“UK BIKE DEPOT”

Written on: 17/07/2012

Great bargain, unbeatable price on last years Saracen Mantra. Delivered on time and easily put together. Bike set up well before being packed, I.e. gears and brakes worked perfectly. Many thanks and have recommended to friends… Read Full Review

Report this review
★★★☆☆

“Good price, bad delivery service, website stock not...”

Written on: 14/07/2012 by spirit123456 (1 review written)

I bought a bike and lock for a really good price, I selected 24 hour delivery and paid for this, the following day the bike arrived but no lock, rang them up, they said they would send lock over for next day.. lock never arrived, rang them up, they said lock was out of stock..geeesh.. now trying to get a refund on the lock. the bike has no instructions manual whatsoever, the brakes needs adjustment, possibly bleeding out.. so will have to get this serviced in local bike shop. I only gave… Read Full Review

Report this review
★★★★☆

“Cycle Helmet”

Written on: 02/07/2012

I ordered a cycle helmet 1 hour ago and it has already been dispatched, if it arrives OK the service will have been great. Emailed information sent at every stage… Read Full Review

Report this review
★★★★★

“Great service - no problems”

Written on: 30/06/2012

Ordered a bike Tuesday lunchtime - it arrived on Thursday morning (using 'normal' delivery) It was advertised as 'Ex display' but in great condition - so a bargain! I also ordered a rack - it was ready fited to the bike when it arrived… Read Full Review

Report this review
★★★★★

“Ex-Display models at UKbikesdepot”

Written on: 28/06/2012

Started looking at a hybrid to get to work and out on a weekend. Wanted a decent spec bike so wasn't looking at the cheapest but around £500-600. Rang the shop and they pointed me in the direction of a cyclocross bike. This suited me more. I then noticed the Ex-Display section of there website with some very considerable discounts. My understanding was that the bikes were marked on the paint. This didn't bother me as bikes get the same damage within about a week anyway. Received the bike and… Read Full Review

Report this review
★★★★★

“Great customer service. Received my bike within 2 days...”

Written on: 25/06/2012 by kam19 (1 review written)

Great customer service. Received my bike within 2 days of it being ordered. When I needed help and contacted them, they couldn't have been more helpful. I had ordered the wrong size because of differences in the way manufacturers measure their bikes and they arranged for an exchange as soon as possible. Really impressed with the service provided. Would be happy to use them again and recommend them to anyone… Read Full Review

Report this review
★★★★★

“Life begins at 50!”

Written on: 22/06/2012 by Lifeisgood (1 review written)

Just bought the Ridgeback Voyage from Cycle Gear UK BikesDepot.com. First class service - thank you. I too was worried about buying a bike online but the service has been perfect and delivery in less than 3 days from order. I am not a cycle expert so had to take it to our local cycle shop to set up but even with the £14 service the cost was still approximately £95 cheaper than other stockists. I went for a ride with my husband today and reluctantly let him have it for the last part of the… Read Full Review

Report this review
★★★★★

“Saracen mantra pro 2011”

Written on: 21/06/2012 by Snowydavies (1 review written)

Delivered bike within two working days. Very pleased with bike and service, shall recommend !… Read Full Review

Report this review
★★★★★

“Well Recomended !!!!!!”

Written on: 21/06/2012

Ordered my Tifosi Tyrant glasses on Tuesday at 9.00am and received my goods the following day at 11.00am fantastic service fantastic price… Read Full Review

Report this review
★★★★★

“very good service”

Written on: 19/06/2012

Thank you so much for going to the trouble of delivering my grandsons bike in time for his birthday even though the bike we ordered was out of stock you managed somehow to get one for us… Read Full Review

Report this review
★★★★★

“great, good and fantastic”

Written on: 19/06/2012 by nipper27 (1 review written)

good overall service and great prices, strongly recommend… Read Full Review

Report this review
★☆☆☆☆

“Terrible, useless, bad attitude”

Written on: 17/06/2012 by kpnuts15 (1 review written)

i was planning on buying a mountain bike , which i was informed on two separate occasions that they defiantly had it. So i went forth and ordered it only to discover that i received an e mail the next day to say that the bike was not available as they had read the wrong size of the box. furthermore the attitude of company was also terrible, for instance when i spoke to them to complain. They couldn't care less basically. And in terms of a apology they did not offer any form of a discount on a… Read Full Review

Report this review
★★★★☆

“Ladies Discovery bike”

Written on: 11/06/2012 by Wyvern (1 review written)

We found the website really easy to use. The bike we wanted was very competitively priced so we ordered and paid. Sadly the bike was out of stock and took a couple of months to arrive. When it did it was delivered quickly and we are very pleased with it. The bike was simple to assemble. Pleased to say that on each occassion that the delivery was delayed an offer of a refund was made to us which we declined. Also during the waiting time the price of the bike increased considerably but we only… Read Full Review

Report this review
★★★★★

“Ex Display Mountain Bikes”

Written on: 29/05/2012 by Johnytomtom (1 review written)

I will keep it simple this company is superb in terms of price service and most importantly " Good old customer service ie ring them up first discuss what your looking for and then order a bike online which i think you will find the price etc is unbeatable. I spoke to Matt about my initial enquiry and ordered a bike almost immediately when i came off the phone.The amazing but true ( i have no commercial interest in this company this is the truth) Matt contacted me saying that when they… Read Full Review

Report this review
★★★★★

“Best service ever!”

Written on: 25/05/2012

Really helpful. I ordered my son's bike which arrived very promptly. Unfortunately it was the wrong colour, best customer services I've dealt with in ages. They delivered the correct colour and collected the other bike 2 days later! Fantastic!… Read Full Review

Report this review
★★★★★

“Was worried about a mail order bike, but no need...”

Written on: 22/05/2012

Excellent website, quick response to e-mails, prompt delivery, bike in perfect condition and obviously set up by a competent mechanic prior to despatch. A pal of mine ordered from another online retailer, who merely forwarded on the boxed bike from the manufacturer, complete with a faulty brake lever and disc. No such problems from UKBikesDepot. I'd happily buy from here again… Read Full Review

Report this review
★★★☆☆

“Good price but slow delivery and a 'who cares attitude' ”

Written on: 20/05/2012 by XTGuest (1 review written)

A good price but very slow delivery for something that was in stock. If I had not phoned after 5 days then I think I would still be waiting. No apology and poor communication… Read Full Review

Report this review
★★★★★

“Highly recommended”

Written on: 18/05/2012 by Clare84 (1 review written)

Quick, easy and reliable service with great communication and by far the best price around!! Very impressed the bike arrived already assembled all I had to do was screw in the pedals! Regular emails and a phone call regarding the transaction and delivery of the bike, overall all very impressed and looking forward to doing business with them again soon!… Read Full Review

Report this review
★★★★★

“first class customer service- bike at a great price”

Written on: 18/05/2012

thanks for the quick delivery (next day)and to Matt for all his help in answering my questions great price for an ex-display bike - £500 off the rrp and item as described great service -would definatley buy again keep up the good work guys… Read Full Review

Report this review
overview