Cycle Gear UKBikes Depot Reviews - www.ukbikesdepot.com

★★★★★
4.5 / 5
305
89% of users recommend this
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★★★★☆

“Easy and Efficient”

Written on: 19/01/2013

I have had no problems with the transaction. The bike arrived within the two days that I had specified even though it was snowy, and so far has been easy to assemble-I still have a few remaining bits to do. All in all a pleasant experience. I haven't tried the bike yet but it looks and feels great so am looking forward to some great rides. Was tempted to give a 5 star rating but as I say I haven't ridden it yet so don't want to jinx anything. The company was most helpful… Read Full Review

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★★★★★

“Genesi Equilibrium 00 (2012 Model)”

Written on: 15/01/2013 by KiwiPower (1 review written)

The 2012 model is a top bike, which I got at a top price. Love the retro style, there was a mix up in the original supply in that I was sent the 2013 model in white (hence the slight blemish on the delivery grade) was offered to keep the 2013 model if so desired, but decided to stop with my first choice the blue 2012 model, and pleased I did, so much classier looking and the frame is a higher spec' at 725 oppossed to the 530 Reynolds tubing now used on the 2013 model. Being 5'11' I plumbed for… Read Full Review

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★★★★★

“Great service. ”

Written on: 15/01/2013 by superjonesy (1 review written)

Ordered the bike on Sunday and it arrived Tuesday via TNT. Cheapest around too, found a really good deal on an older bike. Would recommend and probably buy again! Thanks a lot! T Jones… Read Full Review

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★★★★★

“Wow - what a fantastic service from start to finish!”

Written on: 09/01/2013

Ordering from Cycle Gear UKBikes Depot was really easy and straight forward. I bought an ex display bike for my daughter and it has arrived via TNT (who provided excellent service too) today and it is just as it was described on their website,if not slightly better. The contact from Cycle Gear (Email) was prompt and contained everything I needed to know. The bike arrived within the time specified. I will definately use them again and won't hesitate to recommend them to friends and family!… Read Full Review

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★★★★★

“Fast, friendly and efficient”

Written on: 09/01/2013

The speed with which my order was despatched and a small snag resolved is impressive. I wish I could have persuaded my wife to have a similar bike. I am still waiting for that one! Full marks to everyone I spoke to, or was in contact with, I would definitely recommend the company. Even when the bike I wanted was not available the company did all it could to find me a suitable alternative and I am very pleased… Read Full Review

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★★★★★

“Fantastic value, great bike build”

Written on: 07/01/2013 by Hunter1970UK (1 review written)

Just wanted to pen a few words about the service I have received from Cycle Gear UK. I got a great deal on a 12 Kili Flyer in Titanium. The delivery was prompt, with plenty of messages to keep me up to date on order progress, and the bike was well wrapped and put together. I consider that I got a fantastic deal and would thoroughly recommend … Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 06/01/2013

I received a new bike and found it quite easy to assemble. However there was a problem with the gears and CycleGear were very helpful in talking me through what to do - although this didn't work they agreed to pay for me to get it fixed at a local dealer as I am not a mechanic. I would thoroughly recommend them as you will know that they will do everything to help you resolve the problem… Read Full Review

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★★★★★

“Ridgeback Momentum 2013 Ex-display”

Written on: 04/01/2013 by JohnBishop48 (1 review written)

I bought this bike through the Sale at a very good price. The bike was in excellent condition and had been prepared both for my use and for transit expertly. Unpacking was easy, as was assembly - I had the bike on the road within 2 hours. The bike is for both daily use and some touring. It fits my expectations very well. Given the festive season I was impressed at the speed at which it was delivered and the information on tracking the passage of the bike to my hometown. … Read Full Review

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★★★★★

“Best Service Around”

Written on: 02/01/2013 by Scottybhoy00 (1 review written)

I bought a bike for my daughters Xmas and realised it was the wrong size 5 days before Xmas day, I called up UK Bike Depot expecting the worst as it was all my own fault but they were so helpful and I had the new replacement bike with 3 days to spare!! From my own experience some websites lack the personal touch and returning anything (never mind a bike) is pretty painful but my experience of UK Bike Depot means if I am ever buying a bike again I will use them as they saved Xmas for… Read Full Review

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★★★☆☆

“Genesis Equilibrium 10 - 2012 model Shimano Tiagra 10...”

Written on: 19/12/2012 by jlumley100 (1 review written)

I ve just bought a Genesis Equilibrium 10 with Tiagra 10 speed compact chainset and gears from ukbikesdepot.com. The bicycle wasn't well set up, the front derailleur wouldn't change up to top gear and banged off the crank and the rear derailleur was out of adjustment and skipped gears. The brakes are set too tight to the rims and had to also be adjusted by another local cycle shop. ukbikesdepot.com delivered the narrow width fitting instead of the wide width fitting of Shimano M088 shoes… Read Full Review

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★★★★★

“Perfect!”

Written on: 01/12/2012 by Rork_Neimad (1 review written)

Very good communication. Had questions about a bike's stock status and then, after receiving it, about the bike itself, and got fast and useful replies every time. Also got a free Garmin Edge 500 which was part of an offer that started after I had ordered my bike. Very pleased with Cycle Gear!… Read Full Review

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★★★★★

“Superb service, super prices”

Written on: 16/11/2012

Never having heard of UKbikesDepot before i placed my order not knowing what i was letting myself in for, sometimes we stick to well known companies for fear of fraudulent traders ripping us off. Well, there was nothing to worry about with UKbikesDepot as they proved more information regarding delivery times than any other company that i have purchased from. They were able to provide me with accurate tracking of my parcel through Parcel Force and the cost of postage was the most competitive by… Read Full Review

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★★★★★

“Brilliant”

Written on: 15/11/2012

Ordered a 2012 bike and got given a free upgrade to the 2013 bike worth a LOT more. Couldn't have been happier… Read Full Review

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★★★★★

“Saracen Kili Flyer cromo”

Written on: 30/10/2012

Fantastic frame delivered quickly and with no problems will buy from again thank you… Read Full Review

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★★★★★

“Ridgeback Velocity 19"”

Written on: 26/10/2012 by jsychris (1 review written)

I was very impressed by the service you provided in both the building of and delivery of my new bike. You can say that I am a truly satisfied customer!… Read Full Review

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★★★★★

“Buy from ukbikesdepot with confidence!”

Written on: 24/10/2012 by ThomBish (1 review written)

What can I say but thank you to ukbikesdepot for providing an unbeatable service. The bike I bought arrived in impressive time, was the best deal online saving me hundreds of pounds and was everything described on the website and more. Due to the manufacturers error in packaging - NOT ukbikesdepot - the front mudguard needed replacing. ukbikesdepot sent me a replacement along with a rear mudguard to match FREE of charge no questions asked. They arrived again in impressive time. BUY FROM… Read Full Review

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★★★★★

“Very positive experience”

Written on: 13/10/2012

I ordered a bike to Finland, this shop was recommended by fellow riders and I will pass on those recommendations. And as a plus, my bike was fitted with fenders that I know took some extra work. There were also nice discounts on related products. … Read Full Review

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★★★★★

“First Class Service.”

Written on: 11/10/2012

As it say's in the title, Good price, very quick processing of order and diapatch. Goods exactly as ordered, very pleased… Read Full Review

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★★★★★

“Tifosi Tyrant Sunglasses”

Written on: 07/10/2012

Excellent customer service from ukbikesdepot. I selected required product from the site and then had the option to check out with Paypal which is always the easiest option Ordered a pair of Sunglasses at 15:10. I then received an e-mail confirming despatch of goods at 16:00. Goods arrived the following morning by recorded delivery at 10:00hrs. Now that’s the way to deliver to your customers. Item was cheapest i could find anywhere on UK websites and postage charges were spot on - £2.00… Read Full Review

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★★★★★

“Croix De Fer”

Written on: 03/10/2012

Bought the new 2013 Genesis Croix De Fer thinking it would be a back order but no 36 hours later the bike turned up at my works address (delivery address) fully set up. All i had to do was stick the front wheel and pedals in and away i went. Very very happy with service and bike… Read Full Review

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