Cycle Gear UKBikes Depot Reviews - www.ukbikesdepot.com

★★★★★
4.5 / 5
288
89% of users recommend this
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★★★★★

“First Class Service.”

Written on: 11/10/2012

As it say's in the title, Good price, very quick processing of order and diapatch. Goods exactly as ordered, very pleased… Read Full Review

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★★★★★

“Tifosi Tyrant Sunglasses”

Written on: 07/10/2012

Excellent customer service from ukbikesdepot. I selected required product from the site and then had the option to check out with Paypal which is always the easiest option Ordered a pair of Sunglasses at 15:10. I then received an e-mail confirming despatch of goods at 16:00. Goods arrived the following morning by recorded delivery at 10:00hrs. Now that’s the way to deliver to your customers. Item was cheapest i could find anywhere on UK websites and postage charges were spot on - £2.00… Read Full Review

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★★★★★

“Croix De Fer”

Written on: 03/10/2012

Bought the new 2013 Genesis Croix De Fer thinking it would be a back order but no 36 hours later the bike turned up at my works address (delivery address) fully set up. All i had to do was stick the front wheel and pedals in and away i went. Very very happy with service and bike… Read Full Review

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★★☆☆☆

“Ridgeback Panorama - DH19 wheel issue”

Written on: 01/10/2012 by Paul_Howarth (1 review written)

Good price, but poor phone manner when I requested delivery to my work address rather than collect (which I couldn't manage at that point). Bought the bike shortly before a trip across Europe to Istanbul (which the bike is designed for). The bike arrived in good condition and was assembled without problems. Issues with the rear wheel after just over a week on the road. Cracks in rim developed after less than 1300 miles and whilst in the middle of Serbian countryside. Eventually a replacement… Read Full Review

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★★★★★

“Excellent Value Ridgeback MX6”

Written on: 21/09/2012

I bought a 17" Ridgeback MX6 at a (really) great price. There was a minor issue with my order due to PayPal messing around, but it was easily sorted out once I phoned Cycle Gear. I phoned a couple of times and spoke to Steve & another person, who's name I didn't get, and both were polite and helpful; Steve sent me an additional email to confirm that the order was OK once they had processed it. I selected the 24 hour delivery option and the bike arrived at lunch the next day, which is pretty… Read Full Review

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★★★☆☆

“Sent me the wrong item”

Written on: 18/09/2012

They sent me the wrong item. I couldn't send them back because I needed them for my cycling holiday. A bit irritating as I looked high and low for these undershorts, I could have bought the bamboo ones anywhere! I'm sure they'll be fine though. On a positive note, the item arrived very quickly… Read Full Review

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★☆☆☆☆

“Arrived in a battered box, plus bend disc and wheel.”

Written on: 13/09/2012

Arrived in a batter box. Build the bike and the front wheel was buckled quite badly. The front disc is also buckled and keeps knocking against the brake pads while the aforementioned buckled wheel is spinning. After many hours trying to true the wheel and replacing the buckled disc I find the chain keeps slipping even after an hour or so setting up the gears. Not happy at all with the condition of the supposedly new bike when it arrived… Read Full Review

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★★★★★

“The place to go for a new bike!!!”

Written on: 07/09/2012 by KBoa (1 review written)

I was looking for a quality bike with gears for my 7yr old son,& happened to find this site by chance (sorry, had never heard of you before), and found the Probike Wolf. Not actually being able to 'see' the bike, I called the site number (which was NOT a premium number as many of them are), and spoke to a member of staff,who was very helpful, friendly & informative - so I was more than happy to place the order. The fact that they will ship the bike to you 99% put together, at no extra cost… Read Full Review

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★★★★★

“Saracen Tufftrax 24W Girls 2012”

Written on: 06/09/2012 by davidmorris123 (2 reviews written)

Absolute fantastic bike, perfect and at the right price. Delivered on time. Very well packed. It took only ten minutes to assemble the bike. Basically handle bars , pedals and bell to mount . Tyres already inflated to correct pressure. A quick check and its ready to ride, no adjustments required. Highly recommend this bike from this seller… Read Full Review

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★★★★★

“ Ridgeback MX6 ”

Written on: 06/09/2012 by Littlejeanie (1 review written)

Bought this bike for my nephew. the shop staff were very helpful in recommending this bike. this bike cost a lot less than we could find anywhere else. my nephew was ridding his bike within an hour of us ordering it online. GREAT VALUE & GREAT SERVICE!!… Read Full Review

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★★★★★

“Top Quality Service”

Written on: 21/08/2012 by Dazz74 (1 review written)

Ordered Ridgeback 2012 Speed & lock - great quality bike, spoke to staff on phone after order placed to confirm when it would be delivered and told so I knew exactly when to wait in - very helpful staff, problem free transaction! Great price, £50 cheaper than most over suppliers… Read Full Review

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★★★★★

“Fabulous service”

Written on: 17/08/2012 by Mccauley (1 review written)

Ordered an ex display ridgeback momentum for my daughters birthday. The price was fantastic and the bike arrived in more or less pristine condition. Unfotunately the bike arrived a bit late for the day, there was a small crack on the gear casing and minus tools and one necessary part. At this point I was wishing I had gone to my local bike shop. However the company have been fantastic. I phoned re problems on the Tuesday and the replacement parts arrived on the Wednesday morning (… Read Full Review

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★★★★★

“Bell Venture Helmet”

Written on: 09/08/2012

Was looking for a bell venture cycling helmet after reading many excellent reviews about it. I typed bell venture into google and numerous names came up.So i was going for the best value,and the cheapest was uk bike depot.I ordered it in a Tuesday morning,and it came the very next morning,very quick delivery,well packaged,i was very pleased indeed.The helmet was everything i wanted and more,really cant fault it at all.Very comfortable and sturdy,in fact i forget that i am wearing it!!!.I will… Read Full Review

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★★★★★

“Jacket & Hydrapak”

Written on: 01/08/2012 by stoneman6 (1 review written)

Just taken receipt of my (Madison Telegraphe Waterproof Jacket) and (Big Sur Hydrapak) Well pleased with both of them, nice & speedy delivery, pakaged well and goods as described. Most of all fantastic price compared to the other place I was looking saved about £40-00 on them both. What shall I order next?… Read Full Review

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★★★★★

“Ridgeback bike ”

Written on: 30/07/2012 by Spannerrrr (1 review written)

Superb bike and company to deal with no problems at all absolutely outstanding… Read Full Review

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★★★★★

“Ideal, Helpful, Satisfied”

Written on: 28/07/2012

Have been drooling over the Genesis Equilibrium 20 for a while and finally purchased it after seeing it £195 cheaper than others with the 15% discount these guys offered for the weekend! Helpful on the phone, ordered at 11am and recieved the bike b4 11am the following day. Quickly tightened everything up and hit the tow path. Buy with confidence!… Read Full Review

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★★★★★

“UK BIKE DEPOT”

Written on: 17/07/2012

Great bargain, unbeatable price on last years Saracen Mantra. Delivered on time and easily put together. Bike set up well before being packed, I.e. gears and brakes worked perfectly. Many thanks and have recommended to friends… Read Full Review

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★★★☆☆

“Good price, bad delivery service, website stock not...”

Written on: 14/07/2012 by spirit123456 (1 review written)

I bought a bike and lock for a really good price, I selected 24 hour delivery and paid for this, the following day the bike arrived but no lock, rang them up, they said they would send lock over for next day.. lock never arrived, rang them up, they said lock was out of stock..geeesh.. now trying to get a refund on the lock. the bike has no instructions manual whatsoever, the brakes needs adjustment, possibly bleeding out.. so will have to get this serviced in local bike shop. I only gave… Read Full Review

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★★★★☆

“Cycle Helmet”

Written on: 02/07/2012

I ordered a cycle helmet 1 hour ago and it has already been dispatched, if it arrives OK the service will have been great. Emailed information sent at every stage… Read Full Review

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★★★★★

“Great service - no problems”

Written on: 30/06/2012

Ordered a bike Tuesday lunchtime - it arrived on Thursday morning (using 'normal' delivery) It was advertised as 'Ex display' but in great condition - so a bargain! I also ordered a rack - it was ready fited to the bike when it arrived… Read Full Review

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