Rental Car Group Reviews - www.rentalcargroup.com

★★★★☆
4.2 / 5
633
88% of users recommend this
  • Customer Service

  • Value For Money

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★★★★★

“easy, friendly, informative”

Written on: 22/04/2016 by Moorehm142 (1 review written)

easy, friendly, informative cheap … Read Full Review

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★☆☆☆☆

“Bad Management & Scheduling”

Written on: 21/04/2016 by Ellenp55 (1 review written)

Offers car rental on days that they don't work resulting in no show at the pick-up location and cancelation of confirmed reservation… Read Full Review

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★★★★★

“good price good service”

Written on: 21/04/2016 by Herndonpj173 (1 review written)

I have rented a car via internet. They couldn't get my chosen car but I was upgraded that made me happier. They welcomed very nice and kindly. Good price good service. Thanks again… Read Full Review

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★★★★★

“location AirCar”

Written on: 20/04/2016 by abdelk (1 review written)

personnelle sympathique et polie, les véhicule sont très récent et impeccable, je recommande ce loueur… Read Full Review

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★★★★☆

“Jamaica Car for a Week”

Written on: 16/04/2016 by Emilianov3 (1 review written)

Island Car Rental works ok. I have rented several times from them using "Rental Car Group" without problems. The price seems to be best through this system. Cars are not new but have worked well. I forgot my booking documents one time but they found it on their computer which took an extra couple of minutes. I had a flat one time, just added air at a gas station, then drove back to their workshop and they installed a new tire. (Tyre in Jamaica! One time the 12V outlet did not work on the rental… Read Full Review

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★★★★★

“Good service excellent price, easy to book, hard to...”

Written on: 15/04/2016 by Mary484 (1 review written)

Booking through this website was very straightforward quick and easy. Staff were waiting at the airport, 5 min drive to the car rental, they were very friendly, they didn't push you to buy extra insurance or anything else, car was in very good condition, the price I agreed at the time of booking is what I paid them when I picked up the car, the only downside was that I had to pay €25 extre to return the car at 6 in the morning. Yes I recommend the car hire company, bravacar and the website… Read Full Review

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★★★★☆

“Smooth booking and service”

Written on: 07/04/2016 by dimitrivanhecke (1 review written)

Booking was easy on the internet. Everything was OK, the rental company (BudgetCars) in Morocco was informed and the car was ready. No complaints at all… Read Full Review

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★★★★★

“Book without hesitation”

Written on: 02/04/2016 by Hunter411 (1 review written)

rental car group got the best deal for me. It was even cheaper than using our company discount code. It provided variety of booking options, and the web booking was so easy and without any problems. The web made it so easy to book and pay for the deposit. Once I reached the destination, I paid for the remaining balance only. I'd definitively would use Rental Car Group again for renting cars… Read Full Review

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★★★★★

“"Easy-Peezy"”

Written on: 01/04/2016 by roberttretsch (1 review written)

Straightforward operation. Booking made easily and when arrived at local agent all was in order. While foreign renting (the paperwork part) isn't as fast as in the US I was impressed with the level of service. Would definitley rent agin through "rentalcargroup"… Read Full Review

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★★★★★

“Fantastic car juat what i need”

Written on: 28/03/2016 by DemarionMcCabe96 (1 review written)

Excellent value for good cars… Read Full Review

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★★★★★

“Great service !!!”

Written on: 27/03/2016 by BeatriceIngram (1 review written)

Hire car for a week, we choice the cheapest car on the web and no problems at all. Just take some pictures of the damage spots of the car before leaving site. Easy pick up and drop off at the airport and friendly staff. Car drives very good and no problems, however there is many dents, scratch, cracks, some missing interior and exterior parts so take a note or picture to avoid further charge etc. Car have over half tank of fuel so is perfect and you can return with empty tank. Recommend for… Read Full Review

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★★★★★

“Best www.rentalcargroup.com”

Written on: 20/03/2016 by 454Bentley (1 review written)

Best website rentalcargroup.I am long time customers with them even If I booked car before my flight 5 hours they sending me confirmtion I like to say all rate are good and service are great . … Read Full Review

Amarraza's Comment

Written on: 22/03/2016

I love them good service

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★☆☆☆☆

“Overcharged and unresolved”

Written on: 15/03/2016

Be careful, check billing. RentalCarGroup charged me a deposit+21% mystery charge despite Thrifty charging me the deposit as agreed in the car hire confirmation. As yet unresolved. As yet no reply to my emails. Thrifty took £700 deposit from me (I used my own excess damage insurance) they have not reimbursed this. as yet unresolved. as yet no reply to correspondence from RentalCarGroup or Thrifty. during the hire period I had to take the car for its technical inspection (MOT) yes I… Read Full Review

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★★★★★

“bonne agence”

Written on: 13/03/2016

accueil très sympathique, très serviable, nous a aidé à trouver notre location voiture en parfait état, bon rapport prix… Read Full Review

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★★★★☆

“Good that Rental Car Group exist!!”

Written on: 08/03/2016 by 99Thorpe (1 review written)

Happy that I am able to rent a car so easy and quickly! It is very simple. Never had problems. I always inform my friends to use RCG and tell them about the low prices and easy handling. … Read Full Review

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★☆☆☆☆

“hidden fees,leck of information,expansive,bad...”

Written on: 05/03/2016 by guinevievre (1 review written)

After having reserved the car with a few options such as add driver and no-risk fees, you get a total price minus the deposit.This is-however-not the total price, for the next day they charge you with €91 for the assurance,without telling you about it! When you call the Dutch number of the customer service,you get some one who only speaks English,the line is very bad and they won't or can't(?)put you through to some one who speaks Dutch. Last but not least:they charge you 25% of you deposit… Read Full Review

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★☆☆☆☆

“Terrible Service!”

Written on: 04/03/2016 by mcShepherd326 (1 review written)

They charged me 80$ over the price of the car giving me the same model becuse the flight arrived late than the hour on the reservation and was something that I couldn't controle.. also the insurance of the vehicule wasn't complete and it has deductible. They offer ilimited kms and then in the contract when I got there I couldn't get out of Florida. But the worst was the 80$ since the car rental was paid for the total amount in advance. So in my opinion the car should be parked there waiting for… Read Full Review

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★★★★★

“Best prices with Rental Car Group”

Written on: 03/03/2016 by Eliani317 (1 review written)

You get the best prices with Rental Car Group. Hertz representative told me that they couldn't offer me the price Rental Car Group offered me… Read Full Review

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★☆☆☆☆

“hidden fees”

Written on: 27/02/2016 by LewisFagan (1 review written)

No information about hidden fees! Daily charge of 7 euros not outlined in booking, the fee for out of hours pick up and drop off were different than outlined, the hours for out of office hours were different than outlined, the fee for additional insurance not the same as outlined, and the deposit amount was not outlined!!!! When I got to the counter I was slammed with hidden fees, and fees I knew about were different than what was outlined. Myself, my friends, and my family will never use this… Read Full Review

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★☆☆☆☆

“Want to know how to turn 4.75$ into 80$???”

Written on: 24/02/2016

Want to know how to turn 4.75$ into 80$??? Only in Dollar-Rent-A-Car this kind of magic can happen!! Listen to this crazy little story, about how Dollar-Rent-A-Car took advantage of two innocent honest tourists: We recently rented a car, at JFK airport from Dollar-Rent-A-Car. At the reception, we were asked by the clerk whether we wanted an "Easy-Pass". We specifically replied – NO! We did NOT want an Easy-Pass, because we preferred to pay all tolls with cash. The clerk clearly heard our… Read Full Review

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