Rental Car Group Reviews - www.rentalcargroup.com

★★★★☆
4.2 / 5
638
87% of users recommend this
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
Rental Car Group - www.rentalcargroup.com - Ask a question now

Media Gallery for Rental Car Group - www.rentalcargroup.com

Rental Car Group - www.rentalcargroup.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Great Service Again”

Written on: 22/11/2012

Stoutes Car Rental Been going to Barbados for 14 years now and used this company many times. Fast smooth transaction after a long flight and everything full explained. Maps, Guides etc given for use on the island during your stay. Meet & Greet on return… Read Full Review

Click here for great deals on Expedia
Report this review
★★☆☆☆

“the contract said liability insurance was include but not”

Written on: 22/11/2012 by josune (1 review written)

when i made the reservarion at rental car group on the web the contract explained that the liability insurance was included on the rate, but when we arrive late night the alamo representative told us that the only insurance that was included was the cdw but not the liabilty insurance. i show the paper printed but he show me his computer with the page of my reservation. tplease i want my money back, rental car told me that i had the insurance but it wasnt. true. mrs. josune sustacha… Read Full Review

Click here for great deals on Expedia
Report this review
★★★★☆

“Europ Car”

Written on: 22/11/2012

The Europ Car office was right inside the airport and the staff was great. They filled out the docs and gave me the keys and the direction, it was NOT easy to find about 400 to 500 metres away with several left and right turns on foot and few signs to follow. The weather was also cold and the walk to the car was out in the open as was the car park at Hahn Airport. When returning the car, the Europ Car collector lady refused to give me a receipt or the usual docket to say the car was returned… Read Full Review

Click here for great deals on Expedia
Report this review
★★★☆☆

“Good but not Cheap- also no Upgrades !”

Written on: 22/11/2012 by EricCanada (1 review written)

As a frequent visitor to Cancun and the Riviera Maya I often rent cars in Mexico. I loved the idea of no surcharges for 2nd and 3rd driver and full insurance coverage. I expected to get more information on their worry free drive package,did not get that. When I explained to the clerck at the agency that there were 4 of us , I asked if I could get an upgrade from the rental car ,he said yes and proceeded with the paperwork. Lucky for us the car we got was the small car I rented -no upgrades ! we… Read Full Review

Click here for great deals on Expedia
Report this review
★★★★☆

“Recent Car in Good Condition”

Written on: 22/11/2012

- Recent car in good condition - Delivery as expected - Administrative part went quite smooth… Read Full Review

Click here for great deals on Expedia
Report this review
★☆☆☆☆

“The worst renting experience!”

Written on: 22/11/2012 by DinoLiviero (1 review written)

Service was ok at the rental desk, even when I returned the car it was good. Anyway the car was not working properly, I got problem with the steering wheel (vibrations), so I called the customer service and they told me the only thing to do was returning the car to Newark!! I was already far away and couldn't change my trip just for changing a car, so I decided to drive anyway, slowly and paying more attention. So in general it was very annoying… Read Full Review

Click here for great deals on Expedia
Report this review
★★★★☆

“Good comparison website”

Written on: 22/11/2012 by Flippietraveler (1 review written)

This was my second time using rentalcargroup and overall I was very pleased I use the site on a regular basis, they allow to see who you rent with before you book and you can compare price of different companies online. Customer service is good. Just make sure to read the conditions before you select a company there might be a difference in price but also in the conditions. Overall a good site to rent from… Read Full Review

Click here for great deals on Expedia
Report this review
★★★★★

“good car, good experience”

Written on: 22/11/2012 by tomindubai (1 review written)

rented a car locally in Dubai via rentalcargroup.com. The car was provided by Dollar and both the booking and car were above my expectation. Tom… Read Full Review

Click here for great deals on Expedia
Report this review
★★★★★

“Rentalcargroup Alicante Spanje”

Written on: 27/09/2012

Ik ben met mijn man aan het overwinteren in Spanje en wij hebben via de Rentalcargroup, voor de 6e keer een auto gehuurd op Alicante Airport. Rentalcargroup heeft de beste prijzen voor deze regio, goede service en een vriendelijke telefonische assistentie. Wij wilde weten of we de auto iets eerder konden inleveren, dat was zonder kosten mogelijk we kregen zelfs geld terug. Ga vooral zo door en wij vertellen het aan iederen om ons heen. Hartelijke groet en goede zaken. Mw. B.de Boer… Read Full Review

Click here for great deals on Expedia
Report this review
★★★★★

“Perfect service!”

Written on: 23/09/2012

I booked a rentalcar on the airport of Rome. Before i came on the rentalcargroup site i looked by europcar, hertz and avis, But the prices from the RENTAL CAR GROUP was amazing. I phoned them to check if there was something wrong, but a friendly lady told me that where the right prizes, i saved 47%. Rental car group, thank you, next stop Malaga (Spain) Regards, Kees … Read Full Review

Click here for great deals on Expedia
Report this review
★★★★☆

“quick & efficient”

Written on: 05/09/2012 by Flippietraveler (1 review written)

I rented a last minute car for madrid, Spain and it got instantly confirmed with Sixt. Got the voucher, the pick up was smooth. I can recommend both the website as sixt rent a car. Overall a good experience… Read Full Review

Click here for great deals on Expedia
Report this review
★☆☆☆☆

“This Is A Very Dishonest Company---Stay Away ”

Written on: 27/08/2012

I rented a car from this company and they charged me US$719. My card was immediately charged US143.80 with a balance of US$575.20 to be paid at the pick point. When I got to the pick up I was presented with a bill for over US$2000. I was not able to take the car at this higher price and as such had to cancel. I was told that I would be refunded but when I called RentalCarGroup I was told I will not get back my $143 because of some air brained reason. Please stay away from this company as they… Read Full Review

Click here for great deals on Expedia
Report this review
★☆☆☆☆

“Credit card was compromised with this site”

Written on: 18/08/2012

I made booking at Rentalcargroup.com Two days later someone made payments for mobile content in internet with using my credit card data. This was brand new credit card which was used only once - at Rentalcargroup.com… Read Full Review

Click here for great deals on Expedia
Report this review
★★★★★

“Easy to use, great car”

Written on: 08/06/2012 by steven_0777 (0 reviews written)

I was looking for a good quality car at Brussels Airport. This site makes a comparison of several car rental companies and you actually see with who you a booking!! The booking page also allows you to filter down to find what you are looking for more easily. After selecting my car, I paid a small deposit, got an instant confirmation,printed it and when I arrived in Brussels the car was there, the car was in great state, clean, and ready. I paid as was confirmed. The local company did try to… Read Full Review

Click here for great deals on Expedia

Kingjams's Response to steven_0777's Review

Written on: 27/08/2012

I rented a car through RentalCarGroup.com via the internet. They sent me a bill via email with Total amount of $719. When I showed up at the pick up point I was presented with a bill for over $2000. My credit card was chagred $143.80 at the very moment that the bill was sent to me via email. I was not able to take the car at the $2000+ and I was told I would be refunded the $143.80 by RentalCarGroup.Com. However, when I called RentalCarGroup.com they told me they will not refund my $143.80. Please stay away from this company as they are crooks.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“great price and smooth rental”

Written on: 03/06/2012 by tom1969 (1 review written)

I rented a car in Spain with www.rentalcargroup.com for a crazy price of 49 euro for the week and was convinced that something would have to go wrong for this price! This however, was not the case; I ended up with a fairly new car and all went smooth. If the drivers in Spain were as good as this company was I would be even happier. I can recommend this company for sure… Read Full Review

Click here for great deals on Expedia
Report this review
★★☆☆☆

“Website booking fine! Car allocated by budget was filthy”

Written on: 22/05/2012

The pajero that we got is fine in size. The car is old though and with a lot of problems. Handles falling off, extremely dirty, seats cracked. Even the car ceiling was dirty. We paid for a BMW x5 but got an old pajero. On the whole, we are very disappointed… Read Full Review

Click here for great deals on Expedia
Report this review
★☆☆☆☆

“These people are criminals - do not use”

Written on: 07/01/2012 by Traveller20111 (1 review written)

Hi - another sucker here. Luckily you're doing your research so hopefully you won't get caught out. I booked a 'VW Golf' for my trip to Iceland, as this company offered the cheapest deal. As soon as I made the purchase, I was sent back a receipt for a 'Toyota Auris or similar.' How they get away with this I don't know, it give Ireland (where they're based) a very bad name. Don't get sucked in!!!… Read Full Review

Click here for great deals on Expedia
Report this review
★☆☆☆☆

“Booked a car rental for collection form Omegna; Italy....”

Written on: 21/05/2011

Booked a car rental for collection form Omegna; Italy. The day before collection, received an email and text stating No car available"". This was right on the Easter Holiday. Company uncontactable; No deposit had been taken from Visa but we were left with no vehicle for the balance of our trip and had to use the rail system for our trip.Very poor and no apology… Read Full Review

Click here for great deals on Expedia
Report this review
overview
Deals on Expedia