UKForex Foreign Exchange Services Reviews - www.ukforex.co.uk

★★★★★
4.9 / 5
97% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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UKForex Foreign Exchange Services - www.ukforex.co.uk

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★★★★★

“absolutely outstanding”

Written on: 08/03/2013

i just felt i had to write how amazing this company is. The dealer, was so professional, efficient and provided oustanding service. They made me feel relaxed throughout the whole process. I normally use my bank and was recommended to you but a little aprehensive. I will never use my bank again and thank you for you time and caring approach. You are a star. Definately be talking about your service to friends and family… Read Full Review

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★★★★★

“A happy and Easy Transcation!”

Written on: 27/02/2013

I was refered to Forex through my work, and I'm quite a sceptical person so I signed up but did my homework to see who offered the best rates. Forex was always the best rate for the couples of random dates that I checked. I dealth with Mira who was very professional and super speedy at replying to emails I sent her. Very impressed, I will be using Forex again!… Read Full Review

Davidmckendrick's Comment

Written on: 02/03/2013

I can't even login despite requesting a reminder of my username and a new password.

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★★★★★

“Forex4me”

Written on: 21/02/2013

I needed to transfer money promptly and checked out the Forex site, it was quick & simple to log in and the follow up call to confirm details was prompt and easy & was provided with a rate for the transaction. I like to check other sites, but the Forex site was simpler & cheaper so I went with them, the money is being transferred as I write. Will use them again without hesitation… Read Full Review

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★★★★★

“Extremely good service”

Written on: 15/02/2013

I used the iPhone app, its quick, straight forward and easy to use. I had sorted a deal in a mater of seconds. As soon as I booked a rate using the spot option, i was called to confirm the deal. Now thats what I call customer service… Read Full Review

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★★★★★

“Fantastic Service - others take note!”

Written on: 13/02/2013 by barnesy1977 (4 reviews written)

A fabulous, efficient, friendly, simple and cost-effective service. As with anything finance related, I had apprehensions about which currency exchange company to use (there are so many to chose from). I read reviews on ukforex and I'm glad I chose them… Read Full Review

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★★★★★

“Forex as it should be”

Written on: 29/01/2013 by Spikey62 (2 reviews written)

I clicked through and advert on Google finance to UKForex and read what they said they could do, generated a quote for comparison with current ways of changing funds and they were very competitive. That was the sale spiel so then for the real deal. Got the account up and running in less than 3 days and that was down to my not being quick with returning documents. From the time of receipt of documents they asked for until I was live was less than 1 day so that is very good. Of course they have… Read Full Review

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★★★★★

“Very happy with foreign exchange services”

Written on: 21/01/2013

In dealings with both the website and the telephone services I've been very happy with the ease of making exchanges and the tools available to help me make my exchanges. I chose UKForex because the rates were better than other options I'd used, there are no fees and it is a straightforward and secure way to transfer money from my US to UK bank accounts. I've been happy with the ability to get quotes on the spot, to use rate alerts and to chart recent history. The people on the phone have… Read Full Review

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★★★★★

“No Worries!”

Written on: 08/01/2013 by fredwinter (1 review written)

I have been using UKForex for a few years now for sterling transfers to France, Australia and occasionally USA. Has always worked flawlessly. Service quick, polite and efficient… Read Full Review

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★★★★☆

“great customer service!!!”

Written on: 20/12/2012

I am a first time user of FOREX service. The only reason I gave 4 stars instead of 5 is because I'm still in the middle of a transaction and the funds haven't landed in my account yet (but expect it shortly). However, I felt compelled to share my experience with the UKForex customer service which has been outstanding! The agent was thorough, clear, respectful and friendly. And very prompt in replying to my emails or phone enquiries. Now that I've "discovered" Forex, I shall use it for all my… Read Full Review

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★★★★★

“Excellent, professional service.”

Written on: 19/12/2012 by SophGM (1 review written)

UKForex does exactly what sets out to do - providing an easy to use, inexpensive and professional service. The website is simple to navigate, and provides more than enough information on how to complete your transactions, including up to the minute rate charts and highly competitive custom rates. The staff are helpful and will answer any questions, also making sure everything is in place before completing any transactions. It might seem daunting to put your money through any service that is not… Read Full Review

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★★★★★

“Reliable and great customer service”

Written on: 10/12/2012 by draeVT (1 review written)

I've used UK Forex for about 7 years for transferring money between the US and UK and they offer a great, efficient service with excellent customer support. Incredibly helpful - will usually deal with the same point of contact throughout the transaction process who will call and alert me when monies have come through or rate achieved. Best of all it's a 24 hour service world wide - there are toll free numbers in most areas - they call you to confirm each transaction. Can not recommend more… Read Full Review

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★★★★★

“money exchange”

Written on: 10/12/2012

we are both very happy to have used uk forex ,it was fast effecient And much better rates than the banks, no hasslle Money in our bank in 2 days!! Dave & Dilys Charnock… Read Full Review

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★★★★★

“Easy & cheap transfer of funds to the USA!”

Written on: 05/12/2012 by GKIM (1 review written)

This is the third or fourth time I've used UKForex and it's been a straightforward process each time. I'm very happy with the service and it's very economical. It's good to have the flexibility of using the internet to initiate the transaction but then to speak to a real person to confirm the details!… Read Full Review

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★★★★★

“Great service & rates to make the bank equivalent...”

Written on: 28/11/2012 by Showes (1 review written)

A friend recommended this website to me and I did a lot of research into the best way to bring my money over. I compared a lot of rates and overall cost including fees. I'm saving hundreds of dollars by using these guys rather than my regular bank. Considering money is getting transferred and the time differences, they do everything amazingly promptly. I was happily surprised at every step at how easy and quick it all was… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 16/11/2012

I have been a customer of UK Forex for two years and have dealt with Alex Edwards from the UK Forex office for most of this time. I have found him to be professional, friendly and efficient. Keep up the good work… Read Full Review

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★★★★★

“Helpful service and great rates”

Written on: 28/10/2012 by chulann (1 review written)

I was attracted by the good rates. They are a big improvement over the high street banks. I am always worried when doing this kind of transactions online but UKForex were helpful and quick to setup the account - though it does take a day or two because they have to check documentation. There were also no hidden charges and the transactions were as quick as you can get for a service like this - would obviously be nice if they could be a bit quicker, but that's a minor quibble. I have recommended… Read Full Review

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★★★★★

“Can't Be Beaten”

Written on: 16/10/2012 by Geoff. (1 review written)

I regularly need to transfer GBS into Rands Congratulations, Uk forex you can't be beaten for speed of service or exchange rates. My latest transfer was needed urgently and decided on the weekend when trading was closed, but by allowing me to secure a spot deal at 20.00 on Sunday night, (The Australian trade is 11 hours in front of the U.K. ), It was ready for you to action and the funds were in the South African bank by Tuesday. Faultless… Read Full Review

Nataliedixon's Response to Geoff.'s Review

Written on: 22/10/2012

I have been using UK Forex now for a few years. I transfer money for payment of goods from the UK to Europe. The banks were taking a percentage and fees prior to that. So I have a dedicated account manager. He is excellent - Thanks Alex! He called a few months ago when he saw the Polish currency take a dive and I exchanged a large amount and secured that rate with minimal payment up front. It has saved me a substantial amount. Today it saved me £400+ in one transfer. If he hadn't called I would not have known as busy running the business. I cannot recommend this company highly enough and there is no comparison with the service or rates from the banks. Really good company and great staff.
Natalie Dixon

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★★★★☆

“Speedy Transactions”

Written on: 24/09/2012

Transferring money from the U.S. to the UK can prove quite expensive, thanks to the American banks' charges for online/wire services. UKForex's U.S. bank account enables customers to reduce those charges a little, as U.S. bank to U.S. bank wires are cheaper than US bank to UK bank wire fees. UKForex also transfers your money very quickly into a UK bank. The biggest drawback with the service is UKForex's imposition of a customer service charge or fee. This can be waivered if you agree to a… Read Full Review

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★★★★★

“Easy, professional and painless FX transfer”

Written on: 20/09/2012 by rahulmassey (1 review written)

I needed to buy Indian rupees to make some investments in the Indian market. For those of you that don;t know, INR is an exotic currency with some serious regulatory red tape to purchase. This was my first time using UK Forex, and they made the process quick and easy. To start of with, the rate I was quoted was only 1-odd INR below the mid-market rate...a massive saving compared to the 4-odd INR my bank was asking (for a 10k transfer, the difference would gave been about £40+!)Secondly, there… Read Full Review

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★★★★★

“Why go elsewhere, UKForex is simple the very best”

Written on: 15/09/2012 by Reacher33 (1 review written)

My wife and I live in Cyprus and moved here three years ago. Having arrived on the island we used another currency transfer company and were disappointed with the service, then over two years ago we placed our spot transfers in the very safe hands of UKForex and their service is fast, efficient and reliable. Furthermore, the spot rates are always very good, competitive and the web based service is so simple to use and it is very easy to register. We accumulate our pensions in the UK and then… Read Full Review

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