UKForex Foreign Exchange Services Reviews - www.ukforex.co.uk

★★★★★
4.6 / 5
168
91% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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UKForex Foreign Exchange Services - www.ukforex.co.uk

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★★★☆☆

“Good pricing, poor service”

Written on: 10/03/2014 by Collinsfb325 (1 review written)

The pricing is good but they are understaffed in the call centre. I've tried to call a couple of times recently to confirm a trade and have had to wait 15mins both times to get through… Read Full Review

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★★★★★

“Simply Brilliant”

Written on: 07/03/2014 by 197Kehoe (1 review written)

Used the service twice in the last two weeks to transfer money from the UK to Australia to complete a house purchase. Fantastic exchange rate and no hidden charges on the money once it arrived in Australia. Have used other services in the past and found $25 AUD goes missing from the money once it arrives down under… Read Full Review

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★★★★★

“No hesitation to recommend”

Written on: 19/02/2014 by DavidRWhite (1 review written)

I guess we all have some concerns doing business on the internet, particularly when it involves large sums of money. Having read other customers comments I took the plunge and booked the deal to transfer Euros to my Spanish bank to buy a property. Throughout the process the UKForex team have been helpful without being pushy, giving straight answers to my queries. The video tells it exactly as it happens. I tend to conduct my UK banking by internet. The £10,000 per day tarnsfer limit is not a… Read Full Review

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★★★★★

“Absolutely superb service and speed”

Written on: 12/02/2014 by alanhorner30 (1 review written)

Just completed a funds transfer to my son in Australia. Brilliant service from an advisor who contacted me and fixed the deal at an excellent rate. Money transferred as promised and within 24 hours. Doesn't get any better. Many thanks… Read Full Review

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★★★★★

“Fast, easy, efficient foreign exchange”

Written on: 07/02/2014

Every foreign exchange transaction over the past almost 3 years with UKForex has been flawless -- fast, easy, and efficient. The UKForex website is simple to use, very intuitive. I have been so pleased with the service that I have recommended it to several colleagues and family members without reservation… Read Full Review

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★★★★★

“Easy Peasy”

Written on: 30/01/2014 by Mike1945 (1 review written)

Have been using UKForex for about a year now and it has been so easy and I am by no means a computer whizkid. The staff are so helpful even when I have made a mistake. It is so much easier to transfer funds for holidays with our family in Canada rather than using credit cards, etc at least you know what you have to spend!! So much more cost effective than banks and much, much less hassle. Keep up the good work and fab customer service… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 20/01/2014 by porkypage (1 review written)

This was the first time I have used UKForex. I rang several similar companies and their's was the best quote for sending money to Canada. Unfortunately at the other end they got their own bank details wrong. I spoke to several of the staff at UKForex and they were all immensely helpful and knowledgable and kept me informed with emails and phone calls when things did not go as planned ( through no fault of theirs). The Canadian specialist even told me what she thought the correct bank details… Read Full Review

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★★★★★

“Consistently good and efficient”

Written on: 31/12/2013 by nandad (1 review written)

I have been using UK Forex for a couple of years now, to exchange sterling for Australian dollars and transmit them to Australia. The amounts have varied up to a few thousand, but the rates have consistently been substantially better than the banks. Likewise, the cost of the transfer is only about 20 - 25% of the cost of a TT with a bank. Funds have always arrived promptly, in fact sooner than I expected in most cases. So it is a win-win. I hope to use them for other currencies in the… Read Full Review

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★★★★★

“Just right for a busy business!”

Written on: 30/12/2013 by Zapitashoes (1 review written)

As a small business start up time is precious and things need to be made as efficient and hassle free as possible. These guys certainly do that for us. We regularly send funds to Spain and when I made an error this morning they fixed it for me quickly and with no fuss. I would never go back to using the bank for our foreign exchange - not only is the rate better but I have saved hours by not being kept on hold and by using either the very clear website or the very helpful, lovely people on… Read Full Review

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★★★★★

“Good honest service”

Written on: 16/12/2013 by Cerveaux (1 review written)

My recent experience when selling my home in France highlighted many problems with the French systems and so it was a real pleasure to be supported by such a great team at UK Forex when it came to the important part of transferring funds from Euros to Sterling. There is so much bad press around just now for anyone involved in the money markets which is why I am pleased to praise the whole of the UK Forex team and prove that not every company or individual should be tarred with the same brush… Read Full Review

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★★★★★

“very responsive and good service”

Written on: 09/12/2013 by epicureaninlondon (4 reviews written)

I was referred by a friend and I have used UK forex now twice and it is very quick, very simple to use and I think I got a good rate. The call back service makes it personal and the callers are informed, professional and to the point. I got the call 10min after I got the message that I will get a call. The transfer was to Europe and I definitely saved £30 on rate and fees. Thank you!… Read Full Review

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★★★★★

“great service great rates”

Written on: 06/12/2013

I have been using this service for some years now. I was recommended by a friend when I moved from the UK to Ireland and found my UK bank rates not good.(the bank itself is great been with them for 30+ years!!!)Prompt efficient and safe what more can you ask for. I use it on line now but when first starting the dealers on the phone were great explaining how the system worked especially as computers and finance advice was alien to me!!!Carry on doing what you do best… Read Full Review

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★★★★★

“does what is said on the tin”

Written on: 04/12/2013

I was a bit apprehensive at first, transferring a large amount through them, but I was pleasantly surprised when it arrived safe. They offer great rates, their customer service is great. I guess for any large transaction that occurs monthly or annually, I would highly recommend them. I transferred from UK to the Netherlands… Read Full Review

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★★★★★

“DON'T USE ANYONE ELSE!”

Written on: 04/12/2013 by GLEN1M (1 review written)

First time sending money back to Australia with a foreign exchange service and not through my bank. Because of this i managed to get myself a much better rate. UKFOREX guided me through the process professionally and did not treat me second rate. THANK YOU UKFOREX FOR SAVING ME MONEY AND TIME !!!… Read Full Review

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★★★★☆

“UKForex for me every time keep up the good work”

Written on: 27/11/2013 by Jeannola (1 review written)

Thanks for the excellent service to enable me to transfer funds to Mallorca,I am in my 60's so one of the old school, I was really nervous about using internet based companies for fear of loosing all my cash, but now having transfered money with no hassle a couple of times with no problems or worries feel re-assured that doing a little bit of research when I first started that I can now carry on in the future in the knowlwedge that my money is in safe hands and that I get a far better rate than… Read Full Review

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★★★★☆

“Really outstanding service”

Written on: 11/11/2013 by VHogan (1 review written)

This is a prompt and efficient service. Professional staff an entitled to negotiate a better rate if substantial sums are being transferred. But I guess caveat emptor must also apply. Aside from this I would gladly recommend this service. In fact I have done so on many occasions. Thanks and Regards, V Hogan… Read Full Review

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★★★★★

“It's great...Totally great”

Written on: 29/10/2013

I would say this company is the greatest ever. they have an amazing customer care. I could talk to a dealer speaking my native language (Italian). I had to send funds overseas from Europe to Usa. They had forwarded my funds in just one days (24 hours) without any extra fees. I'm really convinced to suggest this company to everyone… Read Full Review

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★★★★★

“WOW!! Now that's what I call service...”

Written on: 17/10/2013

UKForex saved me so much time and succeeded in making my own bank look incompetent and hopelessly outdated. What took me an hour of undiluted fuss at my own bank was done brilliantly and efficiently by UKForex online and within minutes. And what customer service! Totally on the ball, totally reliable and always a far better exchange rate by a mile than my own bank. This really is a superb company offering fast and polite support. I cannot recommend this company enough and thank them for making… Read Full Review

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★★★★★

“Unparalleled customer service”

Written on: 17/09/2013

As a new resident in Europe I found from the outset that the UK Forex customer service was excellent. I initially spoke with a Foreign exchange dealer who responded almost immediately to my application for a UK Forex account and during the course of establishing this account demonstrated a commitment to ongoing contact over several days to make sure my account set up was completed as smoothly as possible. Despite encountering several frustrations whilst I established my residential status… Read Full Review

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★★★★★

“A great customer service, that's what makes the...”

Written on: 02/09/2013 by zerbinette (1 review written)

I moved to Singapore back in February 2013 and had to find a safe and cost effective way to transfer my money from France to Singapore. After reading some positive reviews about them, I decided to try UK Forex's services. Although I was skeptical at the beginning (when your whole monthly income is at stake, you tend to be extra cautious)everything went perfectly. Their rates are highly competitive and the website is very easy to use, but what made a huge difference is the quality of their… Read Full Review

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