UKForex Foreign Exchange Services Reviews - www.ukforex.co.uk

★★★★★
4.8 / 5
160
94% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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UKForex Foreign Exchange Services - www.ukforex.co.uk

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★★★★★

“Just right for a busy business!”

Written on: 30/12/2013 by Zapitashoes (1 review written)

As a small business start up time is precious and things need to be made as efficient and hassle free as possible. These guys certainly do that for us. We regularly send funds to Spain and when I made an error this morning they fixed it for me quickly and with no fuss. I would never go back to using the bank for our foreign exchange - not only is the rate better but I have saved hours by not being kept on hold and by using either the very clear website or the very helpful, lovely people on… Read Full Review

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★★★★★

“Good honest service”

Written on: 16/12/2013 by Cerveaux (1 review written)

My recent experience when selling my home in France highlighted many problems with the French systems and so it was a real pleasure to be supported by such a great team at UK Forex when it came to the important part of transferring funds from Euros to Sterling. There is so much bad press around just now for anyone involved in the money markets which is why I am pleased to praise the whole of the UK Forex team and prove that not every company or individual should be tarred with the same brush… Read Full Review

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★★★★★

“very responsive and good service”

Written on: 09/12/2013 by epicureaninlondon (4 reviews written)

I was referred by a friend and I have used UK forex now twice and it is very quick, very simple to use and I think I got a good rate. The call back service makes it personal and the callers are informed, professional and to the point. I got the call 10min after I got the message that I will get a call. The transfer was to Europe and I definitely saved £30 on rate and fees. Thank you!… Read Full Review

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★★★★★

“great service great rates”

Written on: 06/12/2013

I have been using this service for some years now. I was recommended by a friend when I moved from the UK to Ireland and found my UK bank rates not good.(the bank itself is great been with them for 30+ years!!!)Prompt efficient and safe what more can you ask for. I use it on line now but when first starting the dealers on the phone were great explaining how the system worked especially as computers and finance advice was alien to me!!!Carry on doing what you do best… Read Full Review

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★★★★★

“does what is said on the tin”

Written on: 04/12/2013

I was a bit apprehensive at first, transferring a large amount through them, but I was pleasantly surprised when it arrived safe. They offer great rates, their customer service is great. I guess for any large transaction that occurs monthly or annually, I would highly recommend them. I transferred from UK to the Netherlands… Read Full Review

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★★★★★

“DON'T USE ANYONE ELSE!”

Written on: 04/12/2013 by GLEN1M (1 review written)

First time sending money back to Australia with a foreign exchange service and not through my bank. Because of this i managed to get myself a much better rate. UKFOREX guided me through the process professionally and did not treat me second rate. THANK YOU UKFOREX FOR SAVING ME MONEY AND TIME !!!… Read Full Review

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★★★★☆

“UKForex for me every time keep up the good work”

Written on: 27/11/2013 by Jeannola (1 review written)

Thanks for the excellent service to enable me to transfer funds to Mallorca,I am in my 60's so one of the old school, I was really nervous about using internet based companies for fear of loosing all my cash, but now having transfered money with no hassle a couple of times with no problems or worries feel re-assured that doing a little bit of research when I first started that I can now carry on in the future in the knowlwedge that my money is in safe hands and that I get a far better rate than… Read Full Review

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★★★★☆

“Really outstanding service”

Written on: 11/11/2013 by VHogan (1 review written)

This is a prompt and efficient service. Professional staff an entitled to negotiate a better rate if substantial sums are being transferred. But I guess caveat emptor must also apply. Aside from this I would gladly recommend this service. In fact I have done so on many occasions. Thanks and Regards, V Hogan… Read Full Review

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★★★★★

“It's great...Totally great”

Written on: 29/10/2013

I would say this company is the greatest ever. they have an amazing customer care. I could talk to a dealer speaking my native language (Italian). I had to send funds overseas from Europe to Usa. They had forwarded my funds in just one days (24 hours) without any extra fees. I'm really convinced to suggest this company to everyone… Read Full Review

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★★★★★

“WOW!! Now that's what I call service...”

Written on: 17/10/2013

UKForex saved me so much time and succeeded in making my own bank look incompetent and hopelessly outdated. What took me an hour of undiluted fuss at my own bank was done brilliantly and efficiently by UKForex online and within minutes. And what customer service! Totally on the ball, totally reliable and always a far better exchange rate by a mile than my own bank. This really is a superb company offering fast and polite support. I cannot recommend this company enough and thank them for making… Read Full Review

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★★★★★

“Unparalleled customer service”

Written on: 17/09/2013

As a new resident in Europe I found from the outset that the UK Forex customer service was excellent. I initially spoke with a Foreign exchange dealer who responded almost immediately to my application for a UK Forex account and during the course of establishing this account demonstrated a commitment to ongoing contact over several days to make sure my account set up was completed as smoothly as possible. Despite encountering several frustrations whilst I established my residential status… Read Full Review

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★★★★★

“A great customer service, that's what makes the...”

Written on: 02/09/2013 by zerbinette (1 review written)

I moved to Singapore back in February 2013 and had to find a safe and cost effective way to transfer my money from France to Singapore. After reading some positive reviews about them, I decided to try UK Forex's services. Although I was skeptical at the beginning (when your whole monthly income is at stake, you tend to be extra cautious)everything went perfectly. Their rates are highly competitive and the website is very easy to use, but what made a huge difference is the quality of their… Read Full Review

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★★★★★

“best money transfare service”

Written on: 30/08/2013 by valipatel (2 reviews written)

After sending money to South Africa for property purchase through Bank and other money transfare company I found UK FOREX by luck and glad that I did Their exchange rate is one of the best in market,Prompt transfare and very polite staff who is ready to help you what ever is your quary or problem I had many deal though with them and hope to have many more in future Keep it up… Read Full Review

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★★★★★

“Superb Customer Service”

Written on: 08/07/2013

Ukforex has one of the best customer service departments of any company I have ever dealt with. I have spoken with them at least a dozen times over the phone and every time there has been no hold queue, polite staff and resolved the issue promptly. Their rates are also extremely competitive, on a transfer of $200k USD compared to a custom rate offered by hsbc I saved over £2k… Read Full Review

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★★★★★

“Money's in the bank!”

Written on: 08/07/2013 by HoneyPancakes (1 review written)

Sceptical that I wasn't going to be bankrupted but everything went as described by the ever efficient and attentive. Getting money out of my bank in Australia was the most difficult part. If you're transferring money, make sure it is in the right sort of account, without limited daily fund access, and you have all your passwords before entering into deals… Read Full Review

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★★★★★

“Easy, fast and reliable Forex”

Written on: 04/07/2013

I have used UKForex for many years now and they are an extremely efficient, reliable and friendly company to do business with. I would not even consider changing to any other provider. Our company has made hundreds of trades and the website is very easy and also very informative if you have a good look through. There has never been a glitch of any kind and the company always call quickly after deals are booked to ensure all details are agreed and to be secure in the knowledge that we have… Read Full Review

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★★★★★

“Satisfied customer”

Written on: 18/06/2013 by foreigngirl (1 review written)

Thank you so much UKForex for your professionalism and quick response. This is the 3rd time I have used your service; on 16/6/13 and in 2008 and every time you delivered. I don't care what other people say about better exchange rates on other sites, I am a very happy customer and will not hesitate to use your services again. I tried to open an account, having forgotten that I already had one and when I typed in my e-mail address I then discovered that even after a few years my account was still… Read Full Review

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★★★★★

“Great Rates, Fast transfers, Helpful communications”

Written on: 18/06/2013

I have been using UKForex for a few years now, both to transfer money from Australia to the UK, and UK to Australia. I have found that the ease of use of the service is very good. I have been using the website to obtain info before transactions, and have found it very user friendly in terms of the information that I can tap into to allow for me to make an educated evaluation of future rate changes etc. When speaking to staff, I have found on most occasions that they have been more than helpful… Read Full Review

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★★★☆☆

“Poor exchange rates compared worldfirst and Torfx”

Written on: 13/06/2013

I was dealing with ukforex for almost one year to transfer money from SEK to INR. Recently I came to know that my friends who has opened accounts with it are offered a better rate than me and I asked Ukforex to provide the same rate. But they refused without mentioning any reason. They called me up and it was so frustating to talk to them on phone as the rated they were telling are no where comparable to live forex rates on other standart sites. Even their forex converter(available in their… Read Full Review

Tip2013's Comment

Written on: 14/06/2013

Good morning,

If you could please call us to discuss this issue that would be appreciated.

UKForex are one of the most competitive foreign exchange providers in the marketplace. We are one of the few providers that offer transparency with our exchange rates. We show you both the interbank rate (the market rate) and the rate you will receive. You can work out how much margin we have added to your quote from that. Very few companies do that.

The currency converter on our homepage clearly states that that is an indicative rate and that the rate you receive will differ. Again, we are very open about that.

UKForex works in a very competitive market. Our competitors will quite often quote you interbank rates but when you go to make a transaction they will add their margin to the final quote. Be extremely wary of this. If they offer a better rate then by all means transact with them but please do your research first.

I hope this explanation helps? Again, I urge you to please call us - UKForex is here to make a profit but we also offer excellent rates of exchange - 3-4% better than the banks, so we DO offer customers value for money.

The rest of our reviews back that up.

Regards
UKForex

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Praveenkumar's Comment

Written on: 27/06/2013

Hi,

I have been using icici bank money2india service since almost 5 years. i just started browsing to see if there are any other best exchange rates for SEK to INR, i came to know about Torfx and Exchange4free and i registered my account in both of them. I just want to know about the service from Torfx, Did you get the better price when you transfered money through Torfx. How about their service and other charges. Thanks in advance.

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★★★★★

“SUPERB”

Written on: 13/06/2013 by seasider66 (1 review written)

Used UKForex for the first time so was a little nervous moving away from the banks but the rates of exchange are so superior you would be mad not to use them. Everything went so smoothly, the trade website was simple to use, the staff were prompt with returning emails and phone calls. A special thanks to Mira who assisted me from the start. Cant recommend the service enough!!!… Read Full Review

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