Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.7 / 5
2160
95% of users recommend this
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★★★★★

“Staff service on problem with car”

Written on: 17/09/2016 by 411Carroll (1 review written)

3rd day of rental had problem with a/c called office girl said she would arrange for replacement car to be sent out. When car arrived we had been upgraded to a superior car 4th time hiring from Drivalia and they are the most proffessional&organized co amongst the car hire jungle at Alicante airport… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 17/09/2016

Hola

Thank you for your review. We are really pleased that you enjoy hiring cars from us and thank you for trusting us again and again.

We do work hard to ensure that in the event of any problems, whatever they may be that we find the client a solution to be back on the road fast. We apologise if there was a malfunction with the air conditioning, as you know our cars are now old, in fact most are brand new so problems are hard to foresee but we are pleased that the team got you a replacement and that you didn´t have to cook for too long!

Don´t forget that if you have not already done so, please like us on Facebook to stay completely up to date with the latest news, offers and information.

We look forward to seeing you again!
All the best
The Drivalia Team

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★★★★★

“No stress car rental”

Written on: 17/09/2016 by 77Cole (1 review written)

Since we found Drivalia 3 years ago we would never use anyone else. All staff are friendly and helpful. The longest we have ever waited for the minibus to pick us up is 15 minutes, usually a lot less… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 17/09/2016

Hola

Thank you for your regular business and for taking the time to leave a review. We are pleased that you enjoy hiring your cars from us and we very much hope that we can continue to serve you for many years to come.

Don´t forget that if you have not already done so, please like us on Facebook to stay completely up to date with the latest news, offers and information.

All the best
The Drivalia Team

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★★★★★

“Get the Ultimate package! It's the best in market!”

Written on: 16/09/2016 by Kuha (1 review written)

Hi, It was ours second rental from Drivali. First was great experience and cheapest what we found with ultimate package (full cover) and so it was again. Other carrentals have starting price low but in the end with everything included (tax, insurance without excess, extra driver, etc.) Drivalia is the cheapest by far! Excellent service is one of key "elements" when we are traveling and renting cars or houses etc. It means that employees are nice, competent, helpful and knowledge of languages… Read Full Review

Drivalia_Car_Rental's Response to Kuha's Review

Written on: 16/09/2016

Hola

Thank you for your lovely review. You have absolutely hit the nail on the head regarding our mission and values.

In Spain a lot of companies and brokers work on offering extremely low headline prices but the truth is that cars cost the same to buy, operate and of course staff cost the same in Spain as anywhere else and some of these low priced deals simply are not sustainable.

We believe in offering competative prices coupled with outstanding service and great value for money with no hidden extras or surprises and this is exactly what our Ultimate package delivers.

We hope that we can continue to serve you for many years to come. If you have not done so already please do like us on Facebook to stay completely up to date with the latest news, offers and promotions!

See you again soon!
All the best
The Drivalia Team

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★★★★★

“ Great service”

Written on: 14/09/2016 by isMcCann34 (1 review written)

Fact: - BOOK twice. - No problem for all time. - For the first time I touched the rear wing - no problem with the return of the car - No delays in obtaining two times - No delays at return - Preparation of the machine for 5-10 minutes - Courteous staff… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/09/2016

Thank you for your review. We are pleased you had a good experience with us and we look forward to serving you again soon.

All the best
The Drivalia Team

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★★★★★

“ Great service”

Written on: 14/09/2016 by isMcCann34 (1 review written)

Fact: - BOOK twice. - No problem for all time. - For the first time I touched the rear wing - no problem with the return of the car - No delays in obtaining two times - No delays at return - Preparation of the machine for 5-10 minutes - Courteous staff… Read Full Review

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★★★★★

“No fuss, Nice and simple”

Written on: 14/09/2016 by Wesleyl1967 (1 review written)

Very helpfull, we didn't have reservations and got a car on a Sunday. Nu fuss about blocked amounts on credit cards, just Nice and clear conditions! Nice and friendly staff. Also car return: lots of people to return the car, but also lots of staff to help you! Check-out time was really efficiënt! We'll be back!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/09/2016

Hola!

Thank you for hiring a car from us and for taking the time to leave a review.

We do make a lot of effort to deliver a great service with honest and transparent pricing and the service to match. We employ a lot more staff than some car hire companies and carefully plan our rostas so that even at the busiest of times we deliver the same level of quality speedy service. It´s lovely to hear from clients that we are getting things right!

We look forward to the opportunity to serve you again and please remember that if you like us on Facebook you will be amongst the first to know about our latest news, offers and promotions!

Hasta pronto!
The Drivalia Team

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★★★★☆

“Quick and easy car uptake and return outside the...”

Written on: 13/09/2016 by MiriamMcIntyre105 (1 review written)

Quick and easy car uptake and return outside the airport fast transport to the rental station 10 min. from the airport new and clean cars sometimes confusion about insurances and payment of caution … Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/09/2016

Thank you for taking the time to write a review and for trusting us to take care of your car hire needs.

We are pleased that everything was good for you. Remember that if you book our Ultimate package the price you see is a fully and final price with no depostis, no worries and no surprises!

We do hope that we can look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“STRESS FREE CAR RENTAL”

Written on: 12/09/2016 by Jeff16150 (1 review written)

I wanted to rent a small automatic hatchback and initially booked Drivalia through one of the major brokers, including their ‘top up’ insurance, at a cost of £140.50. However, there are many adverse reviews for Drivalia regarding issues around not using their own insurance. I know from experience that this applies to all car rental companies, so I had a look at the Drivalia website and booked a guaranteed Opel Corsa Automatic direct, taking their ‘Ultimate’ package at £187.21. This… Read Full Review

Drivalia_Car_Rental's Response to Jeff16150's Review

Written on: 16/09/2016

Hola

Thank you for your lovely review and for of course trusting us with your car hire needs in Spain.

Our Ultimate package as you reserved has become by far our most popular because it really does offer honesty, transparency and a "what you see is what you pay" way to hire a car. We are very proud to offer car hire with no extras, no stress and of course no worry if anything happens unexpected during your stay!

We do hope that we can look forward to seeing you again soon and please do like us on Facebook to stay up to date with all the latest news and offers.

All the best
The Drivalia Team

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★★★★★

“1st class ”

Written on: 12/09/2016 by Martyn100 (1 review written)

So easy to use , very helpful staff, would definitely recommend… Read Full Review

Drivalia_Car_Rental's Response to Martyn100's Review

Written on: 16/09/2016

Hola!

Thank you for hiring from us and leaving a review. We are pleased that everything was good for you and we look forward to seenig you again.

If you have not done so already please do like us on Facebook and you will be amongst the first to know about our latest news, offers and promotions!

Hasta la próxima!

The Drivalia Team

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★★★★★

“The Best Car rent in Spain”

Written on: 12/09/2016 by Mirandawk405 (1 review written)

All worked Excellent!! By far the best car rent experience in Spain !!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/09/2016

Thank you for your review and for hiring a car from us.

We are pleased that everything was good for you and we hope that we can look forward to seeing you again soon.

If you have not already done so, please do like us on Facebook to stay completely up to date with the latest news and offers!

All the best
The Drivalia Team

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★★★★★

“Excellent car and service”

Written on: 12/09/2016

Booked car well ahead of journey, easy by the web page. Got picked up at airport by shuttle bus to car rental office, where car was ready. Brand new kit with excellent comfort and space. Car NAV was easy and directed us to where we wanted to go. Used the car a lot for shopping and visiting sites. Drivalia staff was professional and fluent in English, no problems at pickup or return. Recommended!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/09/2016

Hola

Thank you for trusting us to supply your car in Spain. It´s great to know that you had a good experience with us.

We take a pride in the service that we deliver and our multi-lingual team are there to ensure that there are never any language barriers!

We look forward to seeing you again soon. Please do like us on Facebook to stay up to date with the latest news and offers!

All the best
The Drivalia Team

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★★★★★

“Another great booking”

Written on: 12/09/2016 by Ortizyf368 (1 review written)

I have used Drivalia on numerous occasions and have always found the staff excellent. The vehicles are generally very good, and all transfers completed in a good time. The whole process is excellent, and, being off site, is very quick compared to waiting for a hire car on the airport itself. I like this company so much that I have already booked two further trips with them… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/09/2016

Hola

Thank you for your review and for continuing to trust us with your car hire needs in Spain.

We are dleighted that you enjoy hiring your cars from us and we hope that we can look forward to caring for you for many years to come!

All the best
The Drivalia Team

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★★★★★

“Excellent Customer Service”

Written on: 11/09/2016 by LadyFlyer1964 (1 review written)

We have hired many cars and used various different car hire companies over the last ten years at Alicante Airport. But we keep coming back to Drivalia, as they have the best Customer Service. Pickup from Alicante Airport is in a mini bus on the ground floor. They drive you to Drivalia Rental office. It takes approx 5 minutes.The office is air conditioned and they don't leave you waiting outside frying in the heat, like some hire companies I could mention. Staff are very courteous and helpful… Read Full Review

Drivalia_Car_Rental's Response to LadyFlyer1964's Review

Written on: 16/09/2016

Hola!

Thank you for your kind words. It´s great to know that you were satisfied with your car hire and the service received from Drivalia.

We work hard to deliver the easiest, fastest and best possible customer experience and we are pleased that we lived up to our reputation.

Air conditioning is important, it prevents the staff and clients from melting!

We very much look forward to seeing you again soon.

Please do like us on facebook to stay completely up to date with thelatest news and offers!

All the best
The Drivalia Team

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★★★★★

“Always my first choice”

Written on: 10/09/2016 by GianaReid (1 review written)

I am customer since three years. Everything is always at the best. So I guess I will be even book next year. For me, absolutly recommend! 5*… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 11/09/2016

Thank you for your review. It´s always lovely to hear from our customers, especially happy regulars!

We very much look forward to seeing you again soon!

All the best
The Drivalia Team

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★★★★★

“El servicio fue impecable.”

Written on: 10/09/2016 by Humphreyrk436 (1 review written)

Llegamos al aeropuerto, ahi estaba el tranfer de Drivalia esperando para acercarnos a las oficinas. Solo 5 minutos del aeropuerto. Todo muy expeditivo. Buen precio calodad. Aclaro q soy muy exigente. Volveria sin duda a Drivalia… Read Full Review

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★★★★★

“Excellent service”

Written on: 09/09/2016

Very easy process from start to finish, we did the rental online before going on holiday and paid everything up front. Was a great price. When we got there the shuttle bus was easy to find and got us there in no time, definitely got there and got our car quicker than waiting in the queues at the airport. Staff were friendly and helpful, the car was in excellent condition and we had a child seat which was of a great standard. Returning the car was even easier. Couldn't recommend them enough… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 11/09/2016

Hola

Thank you for taking the time to write a review. We are really pleased that everything was to a great standard for you.

We very much hope that we can look forward to being your preferred car hire supplier in Spain for many years to come.

Kind regards
The Drivalia Team

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★★★★★

“We have used Drivalia several times and always...”

Written on: 09/09/2016 by Mads1946 (1 review written)

We have used Drivalia several times and always received excellent service from the staff. The quality and choice of cars is also excellent from year to year and there are no hidden extras. Have no hesitation in recommending this company… Read Full Review

Drivalia_Car_Rental's Response to Mads1946's Review

Written on: 11/09/2016

Hola!

Thank you for your review. We are delighted that you are satisfied with the service that we offer and the choice of cars.

We very much look forward to serving you for many years to come.

All the best
The Drivalia Team

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★★★★★

“One of the better offsite rental companies”

Written on: 07/09/2016 by zjGentry269 (1 review written)

Having tried many rental companies at Alicante, this one had good reviews. We found it excellant, with a very friendly arrival rep, who spoke perfect English. They only put a hold on your credit card for the excess cover. This is how it should be done. Not like Dickmanns who take the E1,000 and then take 5-6weeks to give it you back (apart from not having your money, you also lose out on conversion rates) On of the better offsite rental companies, but then we never had an issue for them to… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 11/09/2016

Hola

Thank you for taking the time to leave a review. We are really pleased that you have enjoyed hiring a car from us.

We certainly work hard to make sure that things like deposits are easy and that the customer is treated fairly. We are very proud of our team who are all at least bilingual and some multi-lingual so that our clients are always attended in their own language to make the experience easy and without stress!

We look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Overall great experience ”

Written on: 07/09/2016 by JaidaOwen (1 review written)

We frequently hire cars abroad and Drivalia has to be one of the best experiences. Speedy pick up and return process, transparent payment options and we got exactly the car we wanted - in great condition. Staff were friendly and helpful and website was very easy to use. Would not hesitate to use again… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 11/09/2016

Thank you for your lovely review. Honesty, transparency and top class service are what we strive to achieve and it is lovely when we get such positive feedback.

We look forward to the opportunity to serve you many more times in the future.

All the best
The Drivalia Team

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★★★★★

“great service, convenient, great packages, good pricing”

Written on: 06/09/2016 by hannah2016 (1 review written)

We rent with Drivalia's Alicante location every year when we go to Costa Blanca. Their ultimate package means we have will have no concerns during our rental period. They have competitive pricing. Cars are always clean. Service is always impeccable… Read Full Review

Drivalia_Car_Rental's Response to hannah2016's Review

Written on: 11/09/2016

Hola!

Thank you for a lolely review. We are delighted that you have discovered Drivalia Ultimate and enjoy the benefits that it offers.

We hope that we can look forward to serving you for many years to come!

All the best
The Drivalia Team

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