Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.7 / 5
1888
95.9% of users recommend this
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★★★★★

“EXCELLENT SERVICE”

Written on: 28/04/2016 by N4tmo (1 review written)

We have used several car hire companies in our frequent trips to Alicante Airport and have found the standard and efficiency of Drivalia far superior to most. Their staff are always friendly and helpful and efficient at getting us on the road quickly and safely… Read Full Review

Drivalia_Car_Rental's Response to N4tmo's Review

Written on: 16/05/2016

Thanks for your review. We are delighted that you enjoy using Drivalia and we thank you for continuing to put your trust in us.

We look forward to serving you again soon.
All the best
The Drivalia Team

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★★★★★

“Es hat alles problemlos geklappt. Vielen Dank!”

Written on: 27/04/2016 by Darius455 (1 review written)

Es hat alles problemlos geklappt. Vielen Dank!… Read Full Review

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★★★★★

“Always an excellent service”

Written on: 26/04/2016 by tfFlynn93 (1 review written)

Have hired many times from Drivalia. Have never waited more than a few minutes for pickup and the staff have always been incredibly helpful & professional. We prefer to hire out of the main terminal as the service is far quicker and more efficient; nothing worse than arriving to face a queue of one or more hours which we have experienced but has never happened with Drivalia. … Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/05/2016

Thanks for your review. We are pleased in particular that you comment about the speed of service that we offer which is particularly important to us. Nobody likes queues and we do plan our shuttle service which now has 4 busses running in Alicante at peak times so that clients are whisked away from the hussle and bussle of the terminal to collect their cars very quickly.

We very much look forward to serving you again very soon.

All the best
The Drivalia Team

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★★★★★

“Satisfied Returning Customer”

Written on: 26/04/2016 by MrsDubs (1 review written)

We have used Drivalia many times now as we regularly fly into Alicante. We find them very good to deal with, efficient and friendly. The shuttle buses are frequent and the directions they provide for returning are very helpful. They do various rental options but we always choose the full cover for peace of mind. We will book with them again soon… Read Full Review

Drivalia_Car_Rental's Response to MrsDubs's Review

Written on: 16/05/2016

Hola from Spain

Thanks for taking the time to leave your review.

It´s great to hear that you enjoy using our service and we hope that we can continue to serve you for many years to come.

Kind regards
The Drivalia Team

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★★★★★

“Anständig”

Written on: 26/04/2016 by gzMcWilliams354 (1 review written)

Es hat alles super geklappt mit dem Transfer vim Flughafen zur mietstation. Dann ging es auch sehr schnell das Auto zu bekommen, dieses War in einem sehr guten Zustand und hat sich hervorragend gefahren. Das Personal War auch sehr freundlich und zuvorkommend, sicherlich wollten sie uns gleich zu Anfang noch eine Versicherung andrehen aber damit habe ich auch schon gerechnet. Der Preis für den Mietwagen War das beste, so ein günstiges Auto hatten wir noch nie bisher und daher würde ich auf… Read Full Review

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★★★★★

“Excellent cars, quick pick up and return. ”

Written on: 25/04/2016 by Schoutenlp (1 review written)

Rented now about 5 times with Drivalia. Never had to wait more then 5 minutes for pick up at Alicante. So much quicker then stand in line at the airport. Very nice cars. I always take the full insurance package!I don't like to worry… Read Full Review

Drivalia_Car_Rental's Response to Schoutenlp's Review

Written on: 16/05/2016

Thanks for trusting us with your car hire needs in Spain and for taking the time to leave a review.

It´s lovely to hear from our clients, especially frequent customers and we are pleased that we meet your expectations.

We look forward to seeing you again soon.
All the best
The Drivalia Team

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★★★★★

“simple, smooth honest”

Written on: 25/04/2016 by sunburntabit (1 review written)

Car rental as it should be, straight forward easy and none of that nasty feeling that you have been ripped off. Very sensible business model… Read Full Review

Drivalia_Car_Rental's Response to sunburntabit's Review

Written on: 16/05/2016

Hola

Thanks for your review and for trusting us with your car hire needs.

We are delighted that everything was good for you and we look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Prompt, efficent service”

Written on: 25/04/2016 by xsPeterson373 (1 review written)

Pick up point at Palma was perfect even though our flight was delayed driver was waiting for us. Car hire was simple and effective. Car was lovely and clean, comfortable and all terms were clearly explained on its rental. I would not hesitate to recommend the company to others for travel to Mallorca… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/05/2016

Hola

Thanks for taking the time to write a review. We are pleased all was good for you. We do monitor all the flights so if there is a delay we usually know about it and can time the shuttle bus to meet you without fuss!

We very much look forward to welcoming you again soon.

All the best
The Drivalia Team

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★★★★★

“Easy! Quick! Excellent service!”

Written on: 24/04/2016 by ReyRafferty169 (1 review written)

We booked our car through online. Nothing to pay until we took our car from the office. All the process was quick by helpful staff. Drivalia made our holidays experience best moment to share with others. We definately recommend to our friends and family. Thank you Drivalia for all your help. Best wishes… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/05/2016

Thanks for taking the time to leave your review. We are pleased that you had a great experience with us and we very much look forward to seeing you again soon!

All the best
The Drivalia Team

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★★★★★

“Read the small print”

Written on: 24/04/2016 by Stephen_Cornwell-Scott (1 review written)

I have read a number of negative reviews from this hire centre however everything was highlighted in the T&C's. Be careful with insurance as paying via debit card means you have to take out full insurance and they will always try and sell you more (that's what they are there to do after all). My experience was positive, even though through a flight delay we arrived after normal opening hours however the staff wavered the extra cost. As I took full insurance I was upgraded to a Kia Sport which… Read Full Review

Drivalia_Car_Rental's Response to Stephen_Cornwell-Scott's Review

Written on: 05/05/2016

Thanks for your reveiw and for hiring a car from us. We are pelased that you had a good experience with us.

Do remember that we have a package specially designed for debit card car hire - Ultimate - you can find full details of this on our website at www.drivalia.com

We look forward to serving you again soon
All the best
The Drivalia Team

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★★★★★

“Excelente atención”

Written on: 24/04/2016 by EstefaniaAlvarez (1 review written)

He alquilado varios coches en Drivalia y la experiencia siempre fue positiva en la oficina de Palma de Mallorca. La atención del personal es excelente, los precios accesibles y los coches en muy buen estado en general. Lo recomiendo! Lo único que puedo comentar es que las indicaciones en Español para encontrar el punto de encuentro no se entienden. Menos mal q es fácil ;)… Read Full Review

Drivalia_Car_Rental's Response to EstefaniaAlvarez's Review

Written on: 05/05/2016

Buenos dias,

Gracias por su review y las cinco estrellas!

Espero que noe vernos muy pronto.

Saludos
El equipo de Drivalia

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★★★★★

“I like Drivalia”

Written on: 23/04/2016 by ask59 (1 review written)

Positive features -Fast transfer to Drivalia and back to airport Alikante. - I didn't wait for a car - 5 min. - It was the same car which I ordered at hte moment of booking - There was the fuel options "full - to full" Negative - The car wasn't fully clear (but the clearness is 4 from 5) - Еhere was no floor mats for the driver and the foot slips… Read Full Review

Drivalia_Car_Rental's Response to ask59's Review

Written on: 05/05/2016

Thanks for your great feedback. We are delighted all was good for you. Our cars are independently prepared prior to every rental and should be to a showroom standard. If this was not the case we apologise.

We do hope that we can look forward to serving you again soon.

All the best
Steve
Drivalia Car Rental

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★★★★★

“Very good company”

Written on: 23/04/2016 by Stana25 (1 review written)

Friendly staff good service no excessive pressure on extras and fair and hassle free inspection and return procedure… Read Full Review

Drivalia_Car_Rental's Response to Stana25's Review

Written on: 05/05/2016

Thanks for your feedback.

We are pleased everything was good for you and look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Excellente ”

Written on: 23/04/2016 by Dawson84 (1 review written)

Excellent rien a dire… Read Full Review

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★★★★★

“Always friendly and helpful”

Written on: 21/04/2016 by Pigrim143 (1 review written)

I have used Drivalia a lot and they are always helpful & friendly. The pick up & drop off is no problem and that avoids the queues that tend to occur at the in airport desks (particularly the really cheap ones). Their prices are good and they do not seem to be running a business intent on finding the smallest scratch to charge you for… Read Full Review

Drivalia_Car_Rental's Response to Pigrim143's Review

Written on: 22/04/2016

Hola

Thanks for leaving a review and for your regular custom.

We are pleased that you enjoy using Drivalia and that you continue to place your trust in us. Car hire companies in general have a bad reputation in Spain for the reasons that you mention but we strive to be different and certainly when you book our Ultimate all inclusive car hire you have absolutely nothing to worry about.

We look forward to serving you for many years to come. If you have not already done so please do like us on Facebook to stay up to date with the latest news and offers!

Hasta pronto!
The Drivalia Team

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★★★★★

“now a regular with Drivalia”

Written on: 21/04/2016 by Bradshawqr303 (1 review written)

Using many rental companies when travelling to Alicante ,with very mixed experiences ,I have decided to book direct with Drivalia ,efficient and friendly service nice cars ,fuel ,full to full works for me ,very pleased… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/04/2016

Thank you for taking the time to leave a review. We are delighted that everything was good for you.

We have built our reputation by looking at what people DON´T like abour car hire in Spain and trying to be different and our values of honety, transparency and good old fashioned service are certainly the reason for our success.

We very much look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

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★★★★★

“Perfect”

Written on: 20/04/2016 by Gonzales473 (1 review written)

I am very pleased with Drivalia and highly recommend this car rental supplier… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/04/2016

Hola!

Thank you for trusting us with your car hire needs and for taking the time to leave a review.

We are pleased you had a great experience with us and we look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Nette,kompetente Mitarbeiter, sehr gute Autos, guter...”

Written on: 20/04/2016 by Vaughan204 (1 review written)

neues Fahrzeug, sehr gute Abwicklung bei Übernahme und Rückgabe… Read Full Review

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★★★★★

“good compagnie”

Written on: 20/04/2016 by AshlynnHolloway (1 review written)

Hier huren wij al jaren naar tevredenheid.:-)))) Gert van de Beurcht Uden… Read Full Review

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★★★★★

“One of the best offer, we ever had !”

Written on: 19/04/2016 by NataleeGlover237 (1 review written)

Everything was ok - a fantastic new car, perfect service und a very friendly shuttle bus driver!!!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/04/2016

Hi and thanks for your review!

We are pleased you enjoyed using us and look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

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