Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.8 / 5
98% of users recommend this
  • Value For Money

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★★★★★

“Car hire”

Written on: 02/02/2015 by Markleb (1 review written)

The pick up from the airport was excellent and didn't have to wait long for the car .The car was clean and well looked after and on returning the car it was the same well done… Read Full Review

Drivalia_Car_Rental's Response to Markleb's Review

Written on: 09/02/2015

Greetings from the Costa Blanca!

Thanks for leaving a lovely review. It´s always good to hear form clients when our efforts pay off and clients are happy!

Please do like Drivalia Car Rental on Facebook and you will be amongst the first to know the latest news, offers and even competitions which are coming soon!

All the best
The Drivalia Team

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★★★★★

“Excellent, courteous service”

Written on: 31/01/2015 by Noblefh252 (1 review written)

Very impressed with this company - knowledgeable, efficient staff at the desk, and for the shuttle bus. Fast efficient service at both ends of our holiday. Well done! We would recommend this company to anyone who needs to be looked after at a fair rate too… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/02/2015

Thank you for your recent custom and for taking the time to provide your feedback. We are very happy to hear that everything was as expected.

Please do take a moment to like Drivalia Car Rental on Facebook to stay up to date on the latest news, offers and promotions and we look forward to being of service to you again soon.

Best wishes
The Drivalia Team

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★★★★☆

“AFTER HOURS PICK UP”

Written on: 30/01/2015 by Stackso65 (1 review written)

OUR FLIGHT WAS 5 HOURS LATE AND OUT OF HOURS PICK UP NEEDED. SLIGHT PROBLEM WAS NO BUS THERE BUT TURNED UP WITHIN 5 MINUTES BUT STILL A LITTLE WORRYING AS WE THOUGHT WE COULD BE STRANDED.REMAINDER OF SERVICE EXCELLENT… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/02/2015

Thanks for taking the time to provide your feedback and of course for hiring a car from us.

Rest assured that we monitor all clients flights so when there are delays we are always here for you and our aim is to have a shuttle bus for the short journey to the office either waiting for you or there within a few minutes of your arrival. It is understandable though if you are not aware of how we continually monitor every client´s flight that you felt a little anxious on arrival. Nevertheless we are delighted that everything was up to your expectations and we look foward to serving you again on your next trip.

All the best
The Drivalia Team

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★★★★★

“Recent experience with Driivalia”

Written on: 30/01/2015 by Schwartzve62 (1 review written)

Once again an excellent experience - I was offered a free upgrade as there was some doubt that the booked vehicle would be 100% suitable- the staff are always helpful and go out of their way to make the booking experience as painless as possible - polite and happy transfer staff make the whole experience enjoyable - thank you… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/02/2015

Thanks for a lovely review!

We work hard to exceed custome expectations and it´s always lovely to hear from happy clients.

We very much hope that we can continue to serve you and that we will see you on your next visit to Spain. In the meantime please do like Drivalia Car Rental on Facebook to stay up to date on the latest news, offers and promotions.

Until next time...
Saludos!
The Drivalia Team

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★★★★★

“ Good car hire”

Written on: 29/01/2015 by Harrison278 (1 review written)

I would recommend Drivalia to anyone for hiring a car at Alicante airport. The only grumble is in the amount charged for fuel, nut in my experience this applies to other car hire firms. It probably accounts for a goo part of the profit. , … Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/02/2015

Thanks for your review and of course for your recent custom.

We are pleased that everything was to your expectations.

You are right that if you book a car on the full to empty tarif the price of fuel is higher form any car hire company than a mainstream fuel station and this is due to the operational and logistics costs incurred by us. We do however continually monitor car hire fuel prices in an effort to remain the most cost effective but it may be worth pointing out for your future reference that we are one of the few remaining companies to offer the "full full" rate where you simply take the car full and return it full, thus meaning you pay us nothing for the fuel and simply top up at a fuel station paying only for the fuel you have actually used.

For full information on this please check out our website and also like Drivalia Car Rental on Facebook to stay up to date on the latest news, offers and competitions!

We hope to see you again soon!
Hasta pronto!
The Drivalia Team

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★★★★☆

“Hire Car Experience”

Written on: 28/01/2015 by Sampsondo160 (1 review written)

The car was in tip top cleanliness and smelt of some kind of freshener. Was good on petrol and after initially having to get used to driving on the "wrong" side of the road and the opposing foot pedals was a great car to drive. Didn't like having to pay the fully comp cover as it made our initial cheap hire a bit more expensive… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/02/2015

Thank you for your review and of course for recently hiring a car from us!

You are right that the first time you drive on the other side of the road it is... lets say "fun" but once you have done your first roundabout and emerged from the first junction it tends to fall into place!

The full cover is of course optional but we do highly recommend the Premium cover. Unfortunately Spain is different to many countries in that the big names in car hire along with comparison websites have driven down the cost of car hire and the trend now is that cars are very cheap to rent but there are many exclusions to what is included in the insurance.

If you compare the overall cost with that of a few years ago, or indeed with current prices in many countries you will see that even now and even with the full cover the prices are still highly competative and of course you do have complete peace of mind.

I do hope that we can look forward to serving you again on your next visit to Spain and if we can be of any service to you please just drop us a line!

All the best
The Drivalia Team

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★★★★★

“New experience”

Written on: 28/01/2015 by hwDavidson144 (1 review written)

First time we have not hired car from the terminal but found this easier . Picked up and no waiting for car and also English speaking staff which made it very easy.Would recommend it to anyone.First class service. Kath Fullerton… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/02/2015

Dear Kath

Thank you for taking the time to leave us a review. We are delighted that everything was satisfactory for you and that you enjoyed your car hire experience.

Please do like Drivalia Car Rental on Facebook to stay up to date with the latest news, offers and information!

We hope that we can be of service to you on your next visit to Spain.

Hasta luego!
The Drivalia Team

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★★★★★

“A great service”

Written on: 28/01/2015 by Kamryns1968 (1 review written)

Having used Drivalia numerous times, the service is excellent and continues to be so. I would recommend this company every time… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/02/2015

Good afternoon and thank you for your kind review!

We are delighted that we continue to live up to your expectations and look forward to serving you again on your next visit to Spain.

All the best
The Drivalia Team

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★★★★★

“Drivalia Alicante - 1st Class”

Written on: 27/01/2015 by Craigdblade (1 review written)

This was our second visit to Alicante and our second time using Drivalia. I can honestly say this is the best hire company i have ever came across. We hired for 4 days and hired on a full to empty basis. The car didnt go back empty due to not doing too much driving but it seemed cheaper this way and we dis not feel out of pocket even retrning the car with Half a tank! On both ocassions we have always taken the extra insurance and we were glad we did. Unfortunatey driving on the opposite side of… Read Full Review

Drivalia_Car_Rental's Response to Craigdblade's Review

Written on: 09/02/2015

Greetings from Spain and thank you for your review!

It´s always nice to hear positive comments from our clients especially when there is an incident such as your experience with the wheel and everything turned out ok!

You are absolutely right that the Premium cover is well worth the small extra cost for the peace of mind that it offers - not just from a financial point of view if anything happens but also for the knowledge that if anything does happen you just need to make one call and we deal with everything for you. In fact if you compare car rental prices in Spain to those of a decade ago, even adding on the full cover the prices still compare extremely favourably to back then!

Anyway, what is important is that the minor incident you experienced resulted in being nothing more than a small inconvenience and that we were able to resolve the issue and get you back on the road quickly.

Please do take a moment to like Drivalia Car Rental on Facebook so that you can stay up to date on the latest news, offers and promotions!

We very much hope that we can see you again on your next visit to Spain.

With kind regards
The Drivalia Team

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★★★★★

“Best company we have used in 8years of visits”

Written on: 27/01/2015 by TopTotty118118 (1 review written)

We have been travelling to Spain for eight years now, we have a second home there. We have tried EVERY lower priced company available and found Dravalia to be the best. Staff are friendly, they speak English, the cars are excellent and the service is spot on. Our whole family use them and I cannot see that changing… Read Full Review

Drivalia_Car_Rental's Response to TopTotty118118's Review

Written on: 09/02/2015

Greetings from Spain and thank you for your feedback!

We are really pleased that everything was to your expectations and very much hope that we will be seeing you again on your next visit.

As you are a frequent visitor to the area please take a moment to like us on Facebook (Drivalia Car Rental) where you can stay up to date on the latest offers, news and very soon competitions!

We look forward to seeing you again shortly.

All the best
The Drivalia Team

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★★★★★

“Escape to Alicante!”

Written on: 27/01/2015 by JuanPhillips (1 review written)

Using the website to book was straightforward. It was clear what was included/excluded when you read the Ts and Cs.Good to have a second driver free of charge.Continue to improve in this direction please. For too long rental cars have been a minefield of hidden charges!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/02/2015

Thank you for your positive review!

Transparency is very important to us and we are very proud of the business model we adopt in the way that we deal with our customers.

We very much hope that we can serve you again on your next visit to Spain,

Kind regards
The Drivalia Team

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★★★★★

“Best car hire that I have used.”

Written on: 25/01/2015 by Adonisg415 (1 review written)

Clean tidy car. Full to Full fuel. Friendly efficient English speaking staff. No hidden costs. Easy collection and return. having hired cars around the world this experience with Drivalia comes out on top. I would definitely use Drivalia again. I would recommend Drivalia to friends and family and feel secure that they would be well looked after. I found Drivalia on the internet whilst trying to find a reliable car hire firm having had several not so good experiences with car hire in Spain. … Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/02/2015

Hi from Spain,

We are delighted that you enjoyed your car hire experience and that you feel confident in using us again. Please do like us on Facebook to stay up to date with the latest news, information and competitions which are coming soon!

Until the next time you are here....

Hasta la proxima!
The Drivalia Team

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★★★★★

“best car hire in spain so far (over 11 years)”

Written on: 25/01/2015 by Hallkk65 (1 review written)

normally we travel to spain (5 times a year) through murcia airport bur this time we had to use alicante as murcia not open in winter months. we were aprehensive about the "off airport" description but you could have walked to the hire car compound!. the mini bus was waiting for us at the airport bus terminal which incidentally is closer than walking to the area where everyboby else parks there cars.only one other passenger and we went straight to the car hire compound, i always go for full to… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/02/2015

Greetings from Spain!

Many thanks for your positive comments. We are delighted that everything was up to scratch for you.

Please do like "Drivalia Car Rental" on Facebook to stay up to date on the latest news, information and special offers. We very much hope to serve you again soon.

Best wishes
The Drivalia Team

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★★★★★

“the number 1 car hire company in alicante”

Written on: 23/01/2015 by franknancy (1 review written)

as i have said many times before nice cars nice prices nice people… Read Full Review

Drivalia_Car_Rental's Response to franknancy's Review

Written on: 09/02/2015

Thank you for taking the time to leave a review. We are delighted that everything was up to your expectations again and look forward to serving you once more again soon.

Best wishes
The Drivalia Team

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★★★★★

“very commercial staff”

Written on: 23/01/2015 by papou (1 review written)

un tres bon rapport qualité/prix. Bien que l'agence soit située à l'extérieur de l'aéroport, une navette attend les clients. Me concernant, j'ai reservé 1 mois en janvier pour moins de 300€ assurance complète et le plein fait au départ. Je conseillerai donc cette agence à mes amis… Read Full Review

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★★★★★

“Winter visit to Moraira”

Written on: 23/01/2015 by 79Dowd (1 review written)

This is the 8th year for a visit at this time of year can recommend a break away very quite but relaxing, The cars are always in very good condition and ready to go with little time taken in collection and return formality. there is only one down side in the whole business the trend to overcharge for a full tank of fuel. But still a good service and car… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 23/01/2015

Greetings from Spain and thank you for your review!

We are very happy that you are satisfied with the service you have received.

Fuel prices are always higher at car hire companies than at mainstream stations due to the operating costs, regulartions for health and safety and other factors although we do aim to be amongst the lowest price. It may be worth poining out that we do also offer our cars on a "Full to Full" tarif which means you take the car full of fuel and return it full - thus benefiting from only paying for the fuel that you need and of course buying it at a mainstream fuel station and therefore benefiting from their rates.

You can find full information and compare prices for both tarifs by visiting our website.

We hope to see you again soon!

The Drivalia Team

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★★★★★

“Value and quality”

Written on: 23/01/2015

I have used Drivalia on a few occasions now and have always been more than happy with the whole rental experience. I have never been accused of any damages and particularly like the fact that I can hire on a full to full basis. Cars have always been good quality and cleanly presented by friendly and efficient English speaking staff. I thought the Kia diesel car I had last week was superb! Thanks… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 23/01/2015

Thank you fo your review. We are delighted that everything was up to your standard and expectations!

The Kia C´eed and Sportage cars have been incredibly popular with clients and we receive tremendous feedback about them. We are really pleased that you liked it!

We hope that we will see you again on your next visit to Spain, please do remember to like "Drivalia Car Rental" on Facebook to stay up to date on the latest offers, news and competitions!

Best wishes
The Drivalia Team

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★★★★★

“Excellent, efficient, fast and very personal service. ”

Written on: 20/01/2015 by efWhite433 (1 review written)

Excellent, efficient, fast and very personal service. no queues. I booked a small car and I had given a much higher group car for the same rate. Surely I will book again with them… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/01/2015

Hello from Spain!

We are really pleased that everything eas up to your standard and that you enjoyed your upgrade!

Please do take a moment to like Drivalia Car Rental on Facebook so that you can stay up to date with the latest news, offers and competitions (coming soon!).

Thank you for leaving your review - we hope to see you again very soon!
All the best
The Drivalia Team

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★★★★★

“great service”

Written on: 19/01/2015 by JayceeEaton422 (1 review written)

great value. great staff. drivalia beats the others into a cocked hat… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 19/01/2015

.. and a great review - thanks!

We certainly try to be the best in the business and I am pleased that we are living up to the standards that we set.

Please do like "Drivalia Car Rental" on Facebook to stay up to date on the latest news and even find out how you could win a car rental (coming soon!).

All the best
The Drivalia Team

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★★★★☆

“it whos verry verry good”

Written on: 18/01/2015 by LilyanaFischer (1 review written)

the care whos good and service whos verry good and the people verry friendly… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/01/2015

Thank you for leaving us a positive review. We are delighted that you are pleased with the service and car that you received.

We very much look forward to seeing you again on your next visit to Spain.

Kind regards
The Drivalia Team

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