Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.7 / 5
2160
95% of users recommend this
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★★★★★

“Быстро, удобно”

Written on: 27/09/2016 by Howellwb216 (1 review written)

Мы брали в прокат Opel Corsa с Ultimate пакетом. Оформление машины заняло 5 минут. Машина новая (пробег 8000 км), без царапин, салон чистый. Оплачивал только стоимость пакета, никаких доп. платежей. Возврат машины также занял 5 минут. Из терминала в офис и обратно нас довезли на автобусе… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 29/09/2016

Thank you for your review. We are pleased that you rate us highly and we look forward to serving you again in the future.

All the best
The Drivalia Team

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★★★★★

“Excellent experience”

Written on: 26/09/2016 by Nathalie132 (1 review written)

Excellent check in process and a very good car. Rates very competitive, especially full-to-full. Will definitely use again… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 29/09/2016

Hola

Thank you for your review. We look forward to the opportnity to serve you again when you are next in Spain.

All the best
The Drivalia Team

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★★★★☆

“Hiring a car with Dravilia”

Written on: 26/09/2016 by Tonuptony (1 review written)

We recently hired a car from Dravilia and we were very happy with the overall experience. Having visited Majorca on numerous occasions , we have experienced long queues at the car rental desks in the airport and decided this time we would try "off site". We were not disappointed and we were pleased with the service offered, and it was much quicker than expected. We would definitely use them again… Read Full Review

Drivalia_Car_Rental's Response to Tonuptony's Review

Written on: 29/09/2016

Thank you for your review, we are pleased you enjoyed hiring a car with us and we look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“car hire with drivalia at Alicante airport”

Written on: 26/09/2016 by gazza3535 (1 review written)

we hired a 7 seater, was supposed to be a c4 grand picasso, but got a kia clarns, but it was a nice clean car, so not too bothered, the bus picked us up at the airport reasanbly quick, but could have done with a sign at the bus stop just to reassure us that we were in the right place for the bus, very nice driver, took time to show and explain to us how to get back to their depot, once at the depot we got the car very quickly, i took out their full insurance, no hard sell with it, but after… Read Full Review

Drivalia_Car_Rental's Response to gazza3535's Review

Written on: 29/09/2016

Thank you for your lovely review. It´s great that you had a good experience with us. You are right that it is always worth being fully insured... because you never know what can happen.

Remember that if you contact us for a quote next time you are in Spain we can quote you for our all inclusive package and as a returning client you will get a loyalty discount.

We look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“another good holiday”

Written on: 26/09/2016

I have been renting from Drivalia for some years and have had a trouble free experience.The service from staff have been very welcoming and problem free.Renting from Dravalia for some years enables all my details to be stored on record and this makes the pickup experience of a car very short and pleasurable. Again would like to thank the staff at Alicante airport for another successful trip… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 29/09/2016

Thank you for trusting us with your car hire needs and for leaving a review.

We are happy that you enjoy hiring from us and we hope that we can look forward to serving you for many years to come.

All the best
The Drivalia Team

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★★★★☆

“Car hire in Alicante”

Written on: 26/09/2016

My general experience was very good,the pick up was prompt & efficient. The car was reliable and suited my needs. Returning the car was easy and the shuttle service to the airport was professional. My only real criticism is the charge made for the comprehensive insurance, it amounted to what I would pay for 6 months cover in Ireland. It is probably similar to other companies but it still seems high at 260 euro for 3 weeks. Overall I would recommend Drivilia Car Hire… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 29/09/2016

Thanks for your review. We are pleased that you had a good experience with us.

It is true that the cost for full cover when you book a low cost broker deal can appear high but if you consider the cost and the low rate car hire together, overall you will find that we compete greatly compared to most worldwide destinations.

Remember that if you come again to contact us for a quote because our Ultimate package is a full and final price with no surprises and although it may be a little higher than some of the low cost deals that can be found on the internet, it is generally more economical than buying a low cost rate and then adding on any extras!

We do hope that we can look forward to seeing you again soon.
All the best
The Drivalia Team

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★★★★★

“Good value.”

Written on: 26/09/2016 by mrowkoob (1 review written)

When you rent a car always make sure you rent directly from that company and NOT through 3rd party online sites which show a lot of different companies and rental offers. Read the small print and ALWAYS make sure you have full coverage like this instance Drivalia offers with their Utimate offer. If you follow above guidelines you won't get any surprise fees , large reservations on your card or what you experience as extra fees because the third party site did not tell you in order to ensure you… Read Full Review

Drivalia_Car_Rental's Response to mrowkoob's Review

Written on: 29/09/2016

Hola

Thank you for your review and for hiring a car from us. We are really pleased that you had a good experience with us.

It is true what you say that if you book direct with us you get a full and final price which may be a little higher than some of the low cost options but it never comes with extras, surprises or problems!

We very much look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Alicante car hire”

Written on: 26/09/2016

We were really happy with the service we had from Drivalia. We picked Drivalia as their website was very clear and everything was explained so well. The driver that picked us up at the airport was very helpful and explained the route we needed to take to return the car. Check in and out was swift and friendly. Thank you for making it a pleasant experience… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 29/09/2016

Thank you for your review. We have worked hard to develop a website that shows everything clearly with no surprises and we try hard to deliver the very best of service.

We hope that we can look forward to serving you again soon.

All the best
The Drivalia Team

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★★★★★

“great service”

Written on: 25/09/2016 by bmybest (1 review written)

One might ask why I give the experience still five stars receiving a car with several scratches and dents, but if you have been to Majorca you will realize quite soon, that it is luck seeing a car without that. I work in the same industry for another company. I enjoyed trying another brand then our own. The service here was great and especially the girl that transferred us twice was very helpful and friendly. The pick up spot at the airport is a bit unlucky, but that is not the fault of the… Read Full Review

Drivalia_Car_Rental's Response to bmybest's Review

Written on: 29/09/2016

Thanks for your review. Its nice to hear from someone who works in the industry. We do try hard to give a very good service and its lovely to hear form clients when we get things right.

We do hope we can look forward to seeing you again.

All the best
The Drivalia Team

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★★★★★

“hired from them the last 4 years ”

Written on: 25/09/2016 by BernardFlores65 (1 review written)

So easy to hire from honestly it's hassle free we take full insurance and full to full staff are so pleasant and helpful… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 29/09/2016

Hola

Thank you for your review. Its great to know that you enjoy using us for your car hire and we look forward to the opportunity to serve you for many more years to come.

All the best
The Drivalia Team

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★★★★★

“Best car hire in Majorca”

Written on: 25/09/2016 by Daltonoz48 (1 review written)

We have used Drivalia car hire more than five times in mallorca and have always found all members of staff very friendly and helpful. After using many many car hire companies all over Spain these are the best by far. Transfer from airport takes a matter of minutes, only five minutes to collect the clean new car. I always have the full package that includes fuel, full insurance and second driver the price you see is the price you pay, no more no less. The people that moan about paying for… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 29/09/2016

Hola

Thank you for your review and for continuing to use us for your car hire needs.

We are delighted that everything is good for you and that our Mallorca team are taking good care of you.

Our Ultimate package is very popular because of the honesty and transparency that if offers and of course the peace of mind. Unfortunately you are right that on the rare occasions there are complaints it tends to be when people book a low cost package and then are surprised by any extras or large deposits.

We look forward to continuing to serve you.

All the best
The Drivalia Team

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★★★★★

“Excellent customer service”

Written on: 24/09/2016 by ChrisChaplin1243 (1 review written)

Although an off site company they knew my flight details so were waiting at the airport for me when I arrived. 5 minute transfer and the guy at the desk was excellent. Car was nearly new and very clean. Can't fault them. My big mistake was booking through Auto Europe. Go direct so you know what you are getting and what it will cost… Read Full Review

Drivalia_Car_Rental's Response to ChrisChaplin1243's Review

Written on: 29/09/2016

Hola

Thank you for your review. We are pleased that you enjoyed using Drivalia. You are right that if you book direct with our Ultimate package the price is a final price with no excess, no deposit, full to full fuel policy, free second driver and no surprises.

We look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

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★★★★★

“car hire in Spain”

Written on: 24/09/2016 by WillievanSonsbeek (1 review written)

Very good car. Friendly people. We will hire again a car from your company if we are again in Spain… Read Full Review

Drivalia_Car_Rental's Response to WillievanSonsbeek's Review

Written on: 29/09/2016

Thanks for your review, we are pleased you had a good time with us and we look forward to seeing you soon.

All the best
The Drivalia Team

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★★★★☆

“Veery good car”

Written on: 24/09/2016 by Patrickkavanagh (1 review written)

New cars the diesels are great my fourth year hiring from drivalia… Read Full Review

Drivalia_Car_Rental's Response to Patrickkavanagh's Review

Written on: 29/09/2016

Hola

Thanks for your review, we are happy that you enjoyed your experience with us and we look forward to seeing you for a fifth year very soon.

All the best
The Drivalia Team

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★★★★★

“A good experience overall”

Written on: 23/09/2016 by Woza14 (1 review written)

To start off with we used this service based on price, which was very good, and rating, which was good, but you never know do you! The pick up process was good but better signage at the airport would help, a bus stop sign with Drivalia to confirm you are in the right place would be very helpful. Our only complaint would be about the insurance, if you don't take theres you have to deposit Euro 2500 for 45 days which i find ridiculous. We have our own insurance for car hire but could not use it… Read Full Review

Drivalia_Car_Rental's Response to Woza14's Review

Written on: 23/09/2016

Hola

Thank you for your review. Do remember that if you book our Ultimate package there is no deposit as you are insured directly with us.

Deposits are not actually 2500 euros, they range form 1000 to 2000 depending on the car group selected and are blocked not charged.

We do hope that we can look forward to seeing you again soon!

All the best
The Drivalia Team

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★★★★★

“Drivalia in Spain”

Written on: 22/09/2016 by JohnLynn2016 (1 review written)

Used Drivalia for the first time in Spain this year. The initial booking was very easy and the directions provided were clear. The shuttle bus to the collection point was prompt and the driver was very helpful loading and unloading the luggage. The staff in the collection centre were very helpful and accommodating and provided help and assistance. I would highly recommend this rental company and will certainly use them in the future. The rates were excellent and much better value than other… Read Full Review

Drivalia_Car_Rental's Response to JohnLynn2016's Review

Written on: 23/09/2016

Hola

Thanks for hiring a car from us. We are pleased that you had a great experience and we hope that we can look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Excellent. Highly recommend this car rental. No...”

Written on: 22/09/2016 by Kbstones (1 review written)

Excellent. Highly recommend this car rental. No delays. Prompt service. Totally hassle free. Will definitely use this company on our next trip to Spain. No hidden extras and no credit card security required with insurance paid… Read Full Review

Drivalia_Car_Rental's Response to Kbstones's Review

Written on: 23/09/2016

Hola

Thank you for your review and for trusting us to supply your cars in Spain.

We are really pleased that you enjoyed hiring your car from us and we very much hope that we can look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Excellent customer service”

Written on: 21/09/2016 by AntonioDaSilva (1 review written)

I was initially worried in renting after reading some of the negative reviews online. However I found the experience to be a positive one and the information to be very clear and straight forward. The instructions for the bus shuttle were clear and shuttle took less than 5 minutes to the rental office. The actual renting of the vehicle took 5 minutes and we were off. I think the negative reviews are mostly due to people not reading the information on the different packages/rental options… Read Full Review

Drivalia_Car_Rental's Response to AntonioDaSilva's Review

Written on: 23/09/2016

Hi and thank you for your review!

Thanks also for trusting us with your car hire needs in Spain. You are right that car hire, particularly in Spain can be a minefield but we work hard to deliver honest and transparent pricing with no surprises and of course an unbeatable service.

Of course, however hard we try there will always be some people who are not satisfied but these inevitably come from clients who as you say perhaps have not taken the time to familiarise themselves with their contract or the extras payable if booking a low cost package!

We do hope that we can look forward to serving you again on your next visit to Spain.

Kind regards
The Drivalia Team

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★★★☆☆

“get ready to pay more than you think”

Written on: 21/09/2016 by Beasleygr338 (1 review written)

When renting the car last week in Mallorca I was never given another fuelling option and was told that I had to pay 102€ (!!) for a tank of Diesel on forehand and that i should return the car empty. The car we got was in great shape, (a little overdone on the perfume after cleaning) but fresh and new. I had a 50 liter diesel tank as the car is fuel friendly it was impossible to "empty the car and returned it with a 3rd tank. An diesel is NOT that expensive paying 102€ for it feels like a… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 23/09/2016

Dear Customer,

We are sorry if you feel unhappy with the cost of fuel. We do publish our fuel prices online at our website. You may like to know that we offer a full/fullpolicy whereby the car is taken full and returned full so you only pay for the fuel that you need in a petrol station. The full to empty rate is a low cost rental package and the car is discounted quite a lot because we know that the fuel is unavoidable higher in price form us than a petrol station due to operational and logistical costs.

Please remember that full to full is always the best way to book and if you search a search engine always look for this option. Likewise if you book our Ultimate package you will also benefit from the full to full fuel policy.

Kind regards
The Drivalia Team

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★★★★★

“Drivalia Alicante Airport”

Written on: 18/09/2016 by cfMcClellan167 (1 review written)

Excellent service from the guys and gals at Drivalia. Couldn't fault pick up and return service and the car was value for money… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 23/09/2016

Hola

Thank you for taking the time to leave a review and for trusting us with your car hire.

We are delighted that you had a good experience with us and we look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

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