Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.8 / 5
98% of users recommend this
  • Value For Money

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Drivalia Car Rental - www.drivalia.com

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★★★★★

“Excellent service. The staff were welcoming and...”

Written on: 23/11/2014 by nicola1968 (1 review written)

Excellent service. The staff were welcoming and helpful. A pleasant experience overall. I will recommended to all my friends. The car was very comfortable, clean and easy to drive… Read Full Review

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★★★★★

“Great car hire.”

Written on: 22/11/2014 by VicCruttenden (2 reviews written)

Office is only a short distance from the airport with no queues. Their own bus takes you there and brings you back and we did not have to wait long. Staff were very helpful and friendly and the price was extremely good value. Definitely recommended… Read Full Review

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★★★☆☆

“Annoyance in Alicante”

Written on: 22/11/2014 by leafy2 (1 review written)

Excellent setup with one real obstacle to perfection. From th moment you enter the off ice and see the huge amount of adverts adorning virtually every verticle surface extolling the virtues of their insurance you know you're going to be in for a hard time, and you ain't mistaken. Although we'd hired numerous cars in Spain, always had our own cover and, on the occasions when we've had to claim, found them helpful and quick we had to fight for over half an hour before they reluctantly relented… Read Full Review

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★★★★★

“excellent experience”

Written on: 21/11/2014

value for money with excellent customer service and quality vehicle. Will certainly recommend and use the company again… Read Full Review

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★★★★★

“Good choice”

Written on: 16/11/2014 by Dowling310 (1 review written)

I did a lot of research about car hire before I came across Drivalia. Their straight forward show the cost web site helped me decide to go with them because I knew exactly what it was going to cost which was important for our 25 day holiday. The pickup from the airport was on time & clear instruction about the return were given as we went to the office. The car was fairly new & in good condition. My only dilemma was whether to go full to empty or full. In future I would do full to empty as… Read Full Review

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★★★★★

“A1 service”

Written on: 16/11/2014 by Hammond473 (1 review written)

Excellent service and vehicle. Why is there a different price for fair fuel policy as opposed to return empty… Read Full Review

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★★★★☆

“Good honest company”

Written on: 15/11/2014 by Howard321 (1 review written)

I have a house in Spain and visit several times a year.I have always found Drivalia to be a honest company unlike several other car hire companies I could name.You get their insurance sell but that is to be expected with all rental companies… Read Full Review

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★★★★☆

“Cutting back on hidden costs”

Written on: 13/11/2014 by simchristy (1 review written)

The pick up on the edge of airport is quicker than from desks in the main building.Drivalia seem to be trying to be upfront with charges.They offer a tank full policy which works fine,the cars and staff are both excellent and on balance including fair rental rates excellent.Simon Christy.UK… Read Full Review

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★★★★★

“DRIVALIA - DRIVES FOR US!”

Written on: 13/11/2014

Have used Drivalia lots of times now and the staff are helpful from making the reservation, to collecting at airport and so on. The last car we had was a Kia Ceed - brilliant motor. Once again we have recommended Drivalia to people we have met whilst on our trip away - the only thing people say is that if Drivalia could offer a refund on unsed fuel and perhaps a special deal on insurance for those regular Drivalia customers! First class service - 10 out of 10 - Hope the open an office in Malaga… Read Full Review

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★★★★★

“A good experience”

Written on: 12/11/2014 by Frequent hirer (4 reviews written)

This is the second time I have used Drivalia at Alicante and this latest experience was just as good as the first. They offer excellent value (provided you go via one of the rental brokers - I used spain-car-rental this time & they were fine). Don't worry about them being off airport as you don't have to join long queues as with some others and the bus is either waiting or a few minutes to come and drive you the 4 minutes to their location. The staff are all very pleasant and their costs are… Read Full Review

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★★★★★

“Very good”

Written on: 12/11/2014 by hyldetoft (1 review written)

GO rent a car with drivalia, no problem at All for you as a cisterner. I have been a custemer for seertal years and never had problems. … Read Full Review

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★★★★★

“Car hire”

Written on: 11/11/2014

Have used this company many times on my visits to Spain, found them very helpful and the cars reliable, modern and clean, my recent car was an Opal which switched off when in neutral at traffic lights or traffic jams, depressing the clutch restarted the engine, this should have been pointed out on pickup of the vehicle, this I suppose is progress in the motor industry. On my next visit to Spain which will be next year I'll bear this in mind if I get another Opal. … Read Full Review

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★★★★★

“drivalia service”

Written on: 11/11/2014 by Katrina1990 (1 review written)

Have used this car hire company 3 times over the last year and found them very helpfull. On the last hire we had a problem with the car not starting and they arranged for a garage to come out to us in under half an hour this is a better service than you will get from the U.K breakdown agencies The cars all have low millage on them our last 2 hires had under 8000 on the clock also no long waits like the hirer companies in the terminal buildings and no hard sell for additional cover… Read Full Review

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★★★★★

“Very Hassle free”

Written on: 09/11/2014 by 335Simpson (1 review written)

The car was as described in good order and worked well enough. I personally don't like the Fiat 500 old or new, but as a mode of holiday transport it was small, compact and economical. The Drivalia experience was so much less hassle than queues I had at a well known car company G C who were rude, pushy and I had to queue for an hour at the airport to get my car. With Drivalia I waited less than 5 minutes for the shuttle bus, and had my car,on my way 10 minutes later. Cannot fault them… Read Full Review

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★★★★★

“Good experience”

Written on: 09/11/2014

At last a good experience with a car hire company. First time with Drivalia. No long queue at the airport. Quick transfer and pickup. Decent car. Very pleasant and helpful staff… Read Full Review

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★★★★★

“No hassle rental”

Written on: 09/11/2014 by Bird136 (1 review written)

Customer service is excellent,one of the best car rental companies that I have used over the last 30 years.Booked with them based on the positive reviews that I had read. The shuttle bus fills quickly and you may have to wait another 15 minutes for it to return.However,seeing the queues at the airport car rental desks I do not consider that to be a problem. I chose the full-full fuel option and there are two convenient filling stations nearby,near the airport (if coming from the south)and in… Read Full Review

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★★★★★

“Great Service”

Written on: 08/11/2014 by Peacocktb211 (1 review written)

Used Drivalia for the 1st time after reading recommendations on Tripadvisor. This is the only Spanish rental company that will do the full/full policy which is exactly what we wanted and works out the cheapest and best way. We reserved online. There was no deposit to be paid. We took the full premium insurance which was a good reasonable price for the peace of mind. Paid on collection, provided passport and driving license (photo ID only) very easy process. What you see is what you pay! (not… Read Full Review

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★★★★★

“Excellent”

Written on: 08/11/2014 by Charlottet17 (1 review written)

Great service, collected the car from Alicante airport and returned a week later with no problems. The staff were very helpful, I will be using them again… Read Full Review

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★★★★★

“Excellent Service from Drivalia.”

Written on: 08/11/2014 by McDermottde130 (1 review written)

I have used Drivalia many times over the past few years and always found their service to be outstanding. From the pick up at Alicante to the quality and helpfulness of their reception staff, to the condition of their vehicles, everything has always been A1. They are even happy for me to book by telephone or email, direct from the UK… Read Full Review

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★★★★★

“Fantastic service always ”

Written on: 07/11/2014 by el.cartero (1 review written)

booked another car with Drivalia as always the service form the start was great the bus arrived promptly was clean and comfortable, the journey to the depot was quick and the driver made sure that everyone knew the way. Like many companies there are hidden extras like full comprehensive insurance and the massive fuel tank thats not really in the car, but if your travel savvy its nothing you would not expect, we asked to return the car full of diesel which cost an additional 47 euro but saved… Read Full Review

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