Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.7 / 5
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95.7% of users recommend this
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Drivalia Car Rental - www.drivalia.com

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★★★★★

“Recommended”

Written on: 22/06/2016

First time using Drivalia and would not hesitate in recommending hiring a car with this company. Very smooth collection and return of vehicle and very friendly and helpful staff. The car was excellent and very clean. … Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/06/2016

Thanks for your review and for trying us out!

We are pleased you enjoyed your experience with us and we look forward to serving you again soon.

All the best
The Drivalia Team

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★★★★★

“Best car rental experience yet”

Written on: 21/06/2016

Very happy with the overall rental from collection to drop off at Alicante Airport. Only a short shuttle bus ride from the terminal, driver very friendly and explained how to get to the depot when returning the car. No lengthy queues to collect. The car was new and in excellent condition. Fuel was full to full so you know what you are paying for petrol! Paid for the ultimate package for peace of mind of having zero excess to pay if anything happened and not having to leave a credit card number… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/06/2016

Thanks for your review.

We are delighted that everything was good for you. Our Ultimate package is indeed a great option with complete peace of mind and no hassle and has proven so popular since we launched it over a year ago.

We look forward to the next opportunity to serve you.

All the best
The Drivalia Team

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★★★★★

“excellent”

Written on: 21/06/2016 by 1960annie (1 review written)

excellent service. the fella that picked me up at the airport was so very helpful. explaining directions for when i had to bring the car back. i was very impressed by everything. i will definantly be using this company again in july. everything was just great. thankyou x… Read Full Review

Drivalia_Car_Rental's Response to 1960annie's Review

Written on: 22/06/2016

Hola

Thanks for taking the time to leave a review. We are pleased that you had a good experience with us and we look forward to seeing you again in July.

All the best
The Drivalia Team

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★★★★★

“Great Service ”

Written on: 21/06/2016 by MikeWilliamson80 (1 review written)

I was very pleased with the service from Drivalia Alicante Airport. All the staff from the driver who was very informative to the check in staff who were very friendly and prompt. The car was ready and in good condition. I returned the car with a flat tyre and no fuel, due to the delays caused by the puncher and my impending flight. The staff were pleasant, helpful and helped me resolve the situation with minimum fuss. I am using them again, in fact I am booking now. Don't be put off by… Read Full Review

Drivalia_Car_Rental's Response to MikeWilliamson80's Review

Written on: 22/06/2016

Thanks for your review.

It´s great that everything was good for you and we look forward to serving you again soon.

All the best
The Drivalia Team

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★★★★★

“This was our third time to hire cars from Drivalia”

Written on: 21/06/2016

After using at least five other hire companies in Majorca we found Drivalia and would now not consider any other company and have another booking for September. Please consider the product and not only the price my car cost £23 per day that was fuel full to full with all insurances possible as I do not want to have an excess or risk with glass ect pay a sensible price and have peace of mind… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/06/2016

Hola

Thanks for your review and for trusting us with your car hire needs.

You make a valid point, sometimes clients book a low cost package through a broker and then consider the cost of full cover expensive but overall as a package it generally makes for exceptional value as well as peace of mind and indeed our prices compare very favourably compared to most resorts in the world.

We very much look forward to the opportunity to serve you again.

All the best
The Drivalia Team

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★★★★☆

“Car Hire Spain”

Written on: 21/06/2016

From the moment the driver arrived to pick us up at the airport , we were happy. The main reasons were the presentation of the driver.... Modern clean friendly and a clean well driven vehicle. The counter staff were friendly and efficient and well informed. Car was ok, certainly very clean. Return instructions good, pick up driver pleasant and efficient. Process of return very good. We rent cars in many places in many countries. Have to say dealing with Drivalia was a whole new ball… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/06/2016

Thanks for your review. We are delighted that everything was good for you and that we lived up to the high standards we set out to achieve.

We look forward to the opportunity to serve you again.

All the best
The Drivalia Team

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★★★★★

“A great experience”

Written on: 20/06/2016 by Joey_B (1 review written)

Me and my wive had a great experience, hiring a car for 3 weeks from Drivalia. A very thrustworthy and honest company. The pick up point is not far from the airport, the proces of collecting and drop off is fast, allthough this could take longer if many people arrive at the same time because there are onluy two desks. But the most important is that they deliver: the car is good and clean and the service is very proffessional… Read Full Review

Drivalia_Car_Rental's Response to Joey_B's Review

Written on: 22/06/2016

Thank you for your review. It´s great to know we deliver to your expectations.

We do pride ourselves on honey and transparency and delivering a great esrvice and we are delighted to see that you are pleased.

We look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Alicantes best rentals! ”

Written on: 20/06/2016 by Phoenix263 (1 review written)

Having flown to Spain 4 times a year for the last five years I have tried a selection of car hire company's, however for the past 3 years I have consistently chosen Drivalia, even when using a booking agent. The reason being the value for money is spot on, the customer service is second to none and there are never ever long queues to deal with. The car quality is first class and I've even been given free upgrades on occasion. For me this is my first choice for car hire at Alicante, every… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/06/2016

Thank you for your review.

It´s great to see that everything is good for you here at Drivalia and we very much look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

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★★★★★

“Spot On!!”

Written on: 19/06/2016 by Keeno-14 (1 review written)

Used a few times and booked again for September. Arrived out of hours and service was excellent as always, car and paperwork was all ready when we arrived at the office and despite the late hour, staff member was extremely polite and accommodating. Return service equally as good, vehicle checked and on our way to airport terminal within a matter if minutes. I've used a number of rental companies in Alicante, but Drivalia is most definitely the best, the ultimate rate includes insurance and a… Read Full Review

Drivalia_Car_Rental's Response to Keeno-14's Review

Written on: 22/06/2016

Hola

Thanks for taking the time to write a review, we are delighted that everything was good for you and continues to be up to your expectations.

We look forward to many more opportunities to care for you.

Kind regards
The Drivalia Team

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★★★★★

“TOP CAR HIRE”

Written on: 19/06/2016 by Garyc195 (1 review written)

Drivalia ist sehr günstig im Preis. Die Autos sind in einem guten Zustand. Sehr freundliche und zuverlässige Abwicklung. Wir hatten nicht direkt sondern über mietwagen24.de/ CardelMar gebucht wegen der besseren Konditionen Vollkasko ohne Selbstbeteiligung. Wir können Drivalia uneingeschränkt empfehlen… Read Full Review

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★★★★★

“excellent”

Written on: 18/06/2016 by depotter (1 review written)

Ausgezeichnete Aufnahme in der Agentur Drivalia, dem verfügbaren, sauberen Fahrzeug, in gutem Zustand der sehr freundliche, freundliche .personnel, zu facilitateur, und pro tätig wie zum Beispiel auf dem Rückweg, das Schiffchen(Pendelzug) sehend, das dem zurückkehrenden radait, vorgeschlagen hat, uns im Flughafen zu begleiten. Im Gegensatz zu anderen Agenturen besteht das Personal nicht, um nicht vorhergesehene(vorgesehene) Optionen nehmen zu lassen, Schuldgefühle weckend. Der einzige… Read Full Review

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★★★★★

“Excellent Service”

Written on: 18/06/2016 by HogieG (1 review written)

Was provided with a fast and efficient check-in, staff were excellent and got us all through fast. Directions and map for return provided. An overall pleasant experience. Will definitely recommend to others and will use for my next visit… Read Full Review

Drivalia_Car_Rental's Response to HogieG's Review

Written on: 22/06/2016

Thanks for your review. It´s great that everything was good for you and we look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Great service”

Written on: 18/06/2016 by RhiannaPeterson (1 review written)

Everything went smoothly and it was good that we could use a Debit Card… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/06/2016

Thanks for your review. We are proud to offer the Ultimate package which makes debit card car hire possible and we are pleased this was useful for you.

We look forward to seeing you again.

All the best
The Drivalia Team

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★★★★☆

“Schnell, einfach, freudlich, Preis- Leistung OK”

Written on: 17/06/2016 by 138Caldwell (1 review written)

Focus bestellt. Meriva bekommen. Diesel waere schoen gewesen… Read Full Review

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★★★★★

“Perfect and cheap car rental in Palma”

Written on: 17/06/2016 by Sanchez277 (1 review written)

We rented for the first time a car with Drivalia. I read some bad reviews. My review is positiv. Everything (car, price, transport and checkin/out) was perfect. I can recommend Drivalia without any doubts… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/06/2016

Hola!

Thanks for your review. It´s great to see that we lived up to our high standards. Of course in this business some negative reviews are inevitable but we work so hard to provide the best service in town and it´s lovely when our clients appreciate this.

We look forward to seeing you again.

All the best
The Drivalia Team

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★★★★★

“Excellent hire car company.”

Written on: 16/06/2016

I have used this company on numerous occasions and have not been disappointed on any occasion. Excellent staff and service. I highly recommend them to anyone looking to hire a car… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/06/2016

Hola!

Thanks for trusting us with your car hire needs. We appreciate your custom and your review. We look forward to seeing you next time!

All the best
The Drivalia Team

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★★★★★

“Muy buena experiencia, barato, coches de gama media...”

Written on: 16/06/2016 by rlCarver390 (1 review written)

Muy buena experiencia, barato, coches de gama media alta. Servicio rápido y claro… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/06/2016

Buenos dias

Gracias a usted tambien!

Hasta la próxima!

El equipo de Drivalia.

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★★★★★

“Go Drivalia!”

Written on: 14/06/2016 by BryceHaynes12 (1 review written)

I strongly recommend Drivalia! Service was friendly and professional, car was as it should, pickup and return was easy and fast. Overall positive experience :)!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/06/2016

Thanks for your lovely review. We are pleased everything was good for you and we look forward to the opportunity to serve you again.

Kind regards
The Drivalia Team

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★☆☆☆☆

“Terrible Service!”

Written on: 13/06/2016 by LilyanaBaird (1 review written)

long waiting times to be picked up at the airport! Other car rental shuttel busses cam three times! Terrible service when returning the car! The shuttle bus driver was abolutely arrogant, uncooperative and didn't even took the small suitcases of the children!! Hhis excuse was that he was working since 8am!! In the end took a taxi to the airport Car was cheap but service was poor! Never again Drivalia!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/06/2016

Thank you for your review. We are sorry if you were unhappy with the service received. In general one of the things that receives the most praise both in public review and directly to the company is the shuttle service.

Our aim is to have you to the office very quickly and indeed we have multiple busses so that we can keep waiting times to a minimum even at the busiest of times. We are very surprised to hear that the driver was unhelpful as our team of drivers usually go out of their way to assist clients and help with their bags.

If you wish for us to look into this fully we need to look at your booking and if you email us we will happily look at this for you.

Kind regards
The Drivalia Team

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★★★★★

“Great service and very good quailty”

Written on: 08/06/2016 by markputtick (1 review written)

Car we had for a week was very good. The list of defects was clear and easily checked over on collection. We spotted another small scratch, and although it could have possibly been on the surface, the operative grabbed the tablet device to record it anyway and took photos to be sure we wouldn't get blamed. Overall took about 20 minutes from arrival to leave the office. Best with all hire companies to fully check the listed defects and then to check again for anything else as it avoids any… Read Full Review

Drivalia_Car_Rental's Response to markputtick's Review

Written on: 22/06/2016

Thanks for your review. We are pleased that everything was good for you and we look forward to serving you again soon.

All the best
The Drivalia Team

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