Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.7 / 5
1799
96% of users recommend this
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Drivalia Car Rental - www.drivalia.com

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★★★★★

“Brilliant service. Very professional, polite and...”

Written on: 18/02/2016 by MacPherson1979 (1 review written)

I did not take any names of the staff, but the drivers,desk staff and call handlers were exceptional in their work. Everthing was smoothly and efficiently done. The car was superb and very well equiped… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 29/02/2016

Hola from Spain!

We appreciate your great feedback and of course we thank you for trusting us with your car hire needs.

We do hope that we can look forward to serving you again.

All the best
The Drivalia Team

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★★★★☆

“basic price ok”

Written on: 16/02/2016 by Cullenue88 (1 review written)

pick up at airport ok but it was a quiet time hope it is the same when busy, also the same for the office work ,there were 2 people in front of me so the time taken could have been better.I was pleasantly surprised that it all went well so I will be happy if I am booked with them again… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 29/02/2016

Thanks for your review and of course for hiring a car from us. We are pleased that your experience was a positive one and we look forward to seeing you again soon!

All the best
The Drivalia Team

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★★★★☆

“Torrevieja Experience - Drivalia Car Rental”

Written on: 14/02/2016

I was delighted with my experience with Drivalia. After sifting through many reviews I decided to use Drivalia via Economy Car Hire. There are so many companies that have hidden charges and Drivalia's policy was clear - although I didn't quite understand what their optional cover included - I think maybe Comprehensive car insurance as against Third Party cover. The desk was always manned by 3 friendly members of staff. The car was ready and I was upgraded to a Ford Fiesta which was in good… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 29/02/2016

Hola,

Thank you for taking the time to write a review. We are delighted that everything was good for you. Clarity and transparency is what we always aim to achieve and we are always here to answer any questions and clarify any queries you may have.

We look forward to seeing you again
Saludos
The Drivalia Team

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★★★★★

“No Nonsense car hire”

Written on: 13/02/2016 by TheRealCornBeef (2 reviews written)

From the moment of the website page loading to completion of booking it is a wonderfully simple, plain and clear. Arrival at Alc straight down either the lift or escalator out the door turn left down to bay 1, we was only stood for 3 minutes and the shuttle arrived, fantastic greeting and our luggage was loaded and off we went. Excellent info re returning and how to get back to site with clear directions. Car pick up very smooth, excellent communication from desk agents and in various… Read Full Review

Drivalia_Car_Rental's Response to TheRealCornBeef's Review

Written on: 14/02/2016

Hola from Spain!

Thank you for taking the time to leave a review. We are delighted that our service meets your expectations. We do try very hard to deliver the best levels of customer delight and it´s lovely to hear form happy customers!

We look forward to seeing you again soon
All the best
The Drivalia Team

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★★★★★

“Drivalia Experience”

Written on: 13/02/2016 by Joedui (1 review written)

The car was excellent, clean and good value for money, but most importantly was the friendliness and professionalism of the staff. Have used Drivalia before and will continue to use them. Fantastic experience from start to finish. Thankyou Drivalia… Read Full Review

Drivalia_Car_Rental's Response to Joedui's Review

Written on: 13/02/2016

Hola

Thank you for taking the time to share your comments. We appreciate you taking the time and of course appreciate you trusting us with your car hire needs.

We are delighted that you enjoy using our service and find everything good and we very much hope that we can continue to serve you for many years to come.

All the best
The Drivalia Team

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★★★★★

“The best and clearer car rental ever”

Written on: 13/02/2016 by Madelinen150 (1 review written)

Online information is clear and complete. Not surprises at desk. you get what you contract. If you get the full insurance you Don't get surprises like wheels, windows, or whatever needs and extra payment. And the price is very good. Car in excellent condition and very clean. Staff efficient and helpful. Red tape to minimum. it is not located at the airport, but transfer service is well organise and fast. No queueing. perfect experience. … Read Full Review

Drivalia_Car_Rental's Comment

Written on: 13/02/2016

Hola,

Thank you for taking the time to write a review. We are really pleased that everything was to a high standard for you.

We do try very hard to offer the best service with honest and transparent pricing as well as ease and convenience.

We look forward to the opportunity to see you again!

All the best
The Drivalia Team

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★★★★★

“Exceeded expectations by a country Km ”

Written on: 13/02/2016 by Burke348 (1 review written)

The whole process from booking through to collection and then drop-off was seamless and well thought through. There were no nasty financial surprises and everything was well explained and the options available clearly illustrated. We choose not to purchase the additional insurance as we were already covered. The risks of not doing so were explained however there wasn't excessive pressure to try and up-sell. The car was clean and reliable. Our car selection wasn't available and we were allocated… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 13/02/2016

Thank you for your feedback and of course for hiring a car from Drivalia. We are delighted that everything was good for you and we very much hope that we can look forward to seeing you again.

All the best
The Drivalia Team

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★★★★★

“Car Hire February 2016”

Written on: 10/02/2016 by Middleage1 (1 review written)

Have used this company many times. This is the best of the car hire companies at Alicante. It is rare for the car hire companies at Alicante to get many good reviews. This company bucks the trend and has many favourable reviews. This is what drew me to the company after using many others and having very negative experiences. I have not yet had a single bad time with Drivalia. From being picked up at the airport to being dropped off after the rental Drivalia treated me with respect and good… Read Full Review

Drivalia_Car_Rental's Response to Middleage1's Review

Written on: 12/02/2016

Thank you for taking the time to write a review. We are delighted that you find our service to be good that we are delivering what we set out to deliver.

We try hard to be a cut above the rest in terms of cars, service and value for money and it´s lovely when our clients acknowledge this.

Thanks again and we look forward to seeing you again soon.
All the best
The Drivalia Team

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★★★★★

“the best hire car company in alicante”

Written on: 10/02/2016 by colinedmondson (2 reviews written)

i have just returned from a 3 week holiday in spain the car i hired was almost new and the service i received from being collected at the airport to returning the car was perfect i have hired cars from most of the hire companies in alicante airport and drivalia is far far the best the best thing about drivalia is the collection at the airport you get your car in a few minutes of arriving at there depot which is a short distance from the airport it is also very SAFE not like the airport hire… Read Full Review

Drivalia_Car_Rental's Response to colinedmondson's Review

Written on: 12/02/2016

Hola!

Thank you for your kind comments. We are delighted that you are satisfied with the service that we deliver. The speed of service is something we work hard on and as you say, particularly in busy times our frequent shuttle busses make picking up your car fast and relaxing.

We very much look forward to seeing you again soon.
All the best
The Drivalia Team

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★★★★★

“Excellent Customer Service”

Written on: 10/02/2016 by Elliott227 (1 review written)

Does what it says on the tin and more. From booking to collection easy and good value. Friendly and helpful staff. We have used a few other off site car hire places where quite frankly the staff did not care. Drivalia are brilliant, thoroughly recommended… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 12/02/2016

Thank you for your review. We certainly try to be open, honest and transparent and the quality of our service is of paramount importance to us.

We look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Excellent”

Written on: 10/02/2016 by xwMcNeill160 (1 review written)

The second time I have used this company and I cannot fault them. Everyone is so pleasant and helpful, it was a fast and efficient service. Would highly recommend… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 12/02/2016

Hola

Thank you for your nice comments. We are really pleased that everything is good for you and you are satisfied with our service.

We look forward to seeing you again soon!
All the best
The Drivalia Team

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★★★★★

“After 12 years of car hire around 5 times a year,...”

Written on: 04/02/2016 by Reuben213 (1 review written)

After 12 years of car hire around 5 times a year, Drivalia stands out as the best company we have used, and weve used them all!!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 06/02/2016

Hola

Thank you for your review. We are delighted that you enjoy using us and we would like to thank you foryour continued loyalty and trusting us to supply your cars in Spain.

We look forward to seeing you again soon.
All the best
The Drivalia Team

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★★★★★

“Would Definitely Go Drivalia Again.”

Written on: 02/02/2016

We booked the vehicle well in advance for a low season trip to Spain. The booking process was very straight forward and we were able to get a specific vehicle guaranteed, the deal on offer seemed very good. We waited no more than a couple of minutes at the designated bus stop outside the exit at Alicante airport our driver was smart, friendly and professional and talked us through the return process on the way to the Drivalia offices. I'm so glad we chose the 'Ultimate' rate, my wife had a… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 06/02/2016

Thank you for trusting us with your car hire needs and thank you for taking the time to write a review.

We do work really hard to make everything smooth and stress-free as well as quickly and it´s lovely to hear we are getting things right!

You are completely right that the Ultimate package is the best way to book because not only is it open, honest and transparent but it offers complete peace of mind.

We do very much lok forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Insurance is not cheap, but overall experience is perfect”

Written on: 02/02/2016 by Fernando53 (1 review written)

A perfect little car, good service, nice friendly staf and close to the airport. What do you want more!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 06/02/2016

Thank you for yoru feedback. You are right that cover has gone up but this is related to the incredibly low rental costs at the moment which means the insurance has to cover more. Do check out our Ultimate package which includes zero excess full cover - the price you see is the final price you pay with no extras!

We do hope that we can look forward to seeing you again soon.
All the best
The Drivalia Team

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★★★★★

“No hassle hire.”

Written on: 01/02/2016

As always excellent service with everything running smoothly and efficiently… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 06/02/2016

Thanks for taking the time to leave your feedback, we really appreciate it and we are pleased that you enjoyed using Drivalia.

We look forward to seeing you again soon
All the best
The Drivalia Team

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★★★★★

“stress free car hire”

Written on: 01/02/2016 by GiovannaMahoney233 (1 review written)

Having used this company twice before it made sense to use them again when i had to travel to Spain. Very friendly staff who spoke excellent English. Car was very clean and all marks on the car were identified on the contract prior to signing for the vehicle. Was offered the extra insurance which I did't need due to having g comprehensive cover on a another insurance. Would defiantly use again and recommend to friends and family… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 06/02/2016

Thank you for taking the time to leave a review. We are delighted that everything was good for you and we look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Fast service, new car”

Written on: 26/01/2016 by numanx (1 review written)

Bus was waiting at airport to collect us, few minutes drive to their property, located just out of airport. Fast paperwork, car with only 9000 km and in excellent condition. At return fast check of car and again fast drive to airport with their bus. I recommend this honest company… Read Full Review

Drivalia_Car_Rental's Response to numanx's Review

Written on: 28/01/2016

Hola and thank you for your review!

It´s great to know that everything was satisfactory for you. We do indeed keep our fleet very up to date and replace cars extremely frequently because we want you to have the most enjoyable holiday experience!

We very much hope that we can look forward to seeing you again soon.
All the best
The Drivalia Team

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★★★★☆

“friendly service”

Written on: 26/01/2016 by TheresaCostello (1 review written)

very friendly and courteous right from picking us up at airport right through till driving away our car , also the fact I didn't use your excess insurance although you took 1000euros deposit you did not cash it but held it until my return and your inspection showing it was ok. whereas some other car rental companies have cashed my money with then a delay re crediting my account… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 28/01/2016

Thank you for your review. We are delighted that you enjoyed hiring a car from us and we look forward to the opportunity to serve you again.

You are right that we only block deposits and obviously if there are no damages this is then released and no transaction feed apply to the customer whatsoever. It´s fairer for the client this way.

We hope to see you again soon
All the best
The Drivalia Team

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★★★★★

“I'd better keep it a secret....”

Written on: 24/01/2016 by 15Newman (1 review written)

I know I should not spread the word, because then it might get too busy at Drivalia, but it is a great company and we have been renting there for about 5 years now and we keep coming back! Thanks guys!!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 28/01/2016

Hola from Spain!

Thank you for taking the time to write a review. We are delighted that you enjoy using our service. It´s always nice to hear customer feedback and especially important to us to hear from our regular clients.

We look forward to continuing to serve you in 2016 and beyond.

All the very best
The Drivalia Team

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★★★★★

“Excellent service!”

Written on: 19/01/2016

The car was in great condition, staff was very friendly and helpful. All the procedure was clear and fast. Highly recommend!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 19/01/2016

Thank you for taking the time to write your review. We are pleased that everything was good for you.

We work hard to ensure that we deliver a great service and we always strive to exceed expectations.

We hope very much that we can be of service to you again in the future.

All the best
The Drivalia Team

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