Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.7 / 5
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95.7% of users recommend this
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Drivalia Car Rental - www.drivalia.com

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★★★★★

“Off airport but swift and efficient service”

Written on: 28/06/2016 by 131Hicks (1 review written)

Was expecting the worse and long wait for transfer bus as Drivalia is off airport, but the minibus was waiting for us. Same on return. Bus ready to go. More cost effective than on airport service and no wait to get car. Good new car with plenty of space. Put rental office co-ordinates in satnav on return as there is no proper street address and you have to drive through airport. Also check out petrol station nearby for return… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/07/2016

Hola!

Thank you for your review. It´s great to know you enjoyed your car hire experience with us.

We very much look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

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★★★★★

“Nice travel with Drivalia Ultimate rate”

Written on: 28/06/2016 by Younggf24 (1 review written)

I opted for Ultimate rate 15 days rent in Alicante in June 2016. It costs more, but I had nothing to worry about. I've got a nice Ford Fiesta, cca 33000km old (i.e. almost brand new), had it for 15 days and 500km, and returned it in the same condition (even spared 20 minutes to wash it one day). Renting procedure at the desk was less than 10 minutes long, no waiting or other trouble. They blocked 100Eur on my credit card as an insurance for "full to full" fuel policy, and unblocked them after I… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/07/2016

Hola!

Thank you for your review. It´s great to know you enjoyed your car hire experience with us.

We very much look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

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★★★★★

“Reliable friendly and English speaking ”

Written on: 28/06/2016 by AlexiaHernandez227 (1 review written)

Our flight was late and the drivalia office stayed open for us and picked us up really quickly. The car was fabulous, clean and exactly what we asked for. Would highly recommend… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/07/2016

Thank you for taking the time to leave a review. We are pleased everything was good for you.

Flight delays are annoying but we always like to make our customers´ experience as stress-free as possible and we are delighted that everything worked out great.

We look forward to seeing you again soon
All the best
The Drivalia Team

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★★★★☆

“Excellent service”

Written on: 28/06/2016 by OscarPatton (1 review written)

Excellent service from getting to the shuttle bus to picking up car and Excellent service when returning the car Only down side is make sure you take their insurance out as they don't accept other insurance… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/07/2016

Thanks for your review and for hiring a car from us.

When you take full cover with us you really have nothing to worry about and it´s when something happens (however small) that customers really appreciate the great value that it offers.

Unfortunately when you take cover elsewhere this is completely seperate form us which is why you still need to either take our cover or leave a deposit and take responsibility for any damage.

Remember that our Ultimate package is fully insured anyway so there is no need to leave any deposit or pay for any additional cover. Feel free to email us for a quote as returning customers always qualify for an additional discount!

We look forward to seeing you again soon.
All the best
The Drivalia Team

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★★★★★

“fantastic car hire experience”

Written on: 28/06/2016 by Dunlap388 (1 review written)

Tried other car hire companies this is the best, no hassle just brilliant service excellent staff bribrilliant.We will defiantly use them in the future… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/07/2016

Hola!

Thank you for your review. It´s great to know you enjoyed your car hire experience with us.

We very much look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

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★★★★☆

“very good car rental”

Written on: 28/06/2016

Very good service. Very good right on time. Every works on time. Little trubble when we pick upp the car but the stuff where new so it`s understandible. The stuff was very kindly and service minded. I think everything works out perfect so we have nothing to comlpain about. It was no problem to pick upp the car a little bit from the airport. Thanks… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/07/2016

Hola!

Thank you for your review. It´s great to know you enjoyed your car hire experience with us.

We very much look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

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★★★★★

“Rental of holiday car”

Written on: 27/06/2016 by PhillipMartinez (1 review written)

The bus was waiting for us as we got to the pick up point. The car was clean and like it was brand new. Staff we very friendly and spoke perfect English explaining everything to us even though we arrived about 12.30am. Same on the way back even taking us back to the airport. I cannot recommend this company enough. I have been coming to Spain for 20 years and have used many other providers this company is by far the best. I shall be using them again. I would like to know their direct… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/07/2016

Thank you for taking the time to write a review, we are delighted that you enjoyed your experience with us and we very much hope that we will be seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“TOP”

Written on: 26/06/2016 by Moosie2345 (1 review written)

Very nice people and great service! Next time I will rent at Drivalia again!! … Read Full Review

Drivalia_Car_Rental's Response to Moosie2345's Review

Written on: 09/07/2016

Hola!

Thank you for your review. It´s great to know you enjoyed your car hire experience with us.

We very much look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

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★★★★★

“Consistently good”

Written on: 26/06/2016 by LukasMcLeod (1 review written)

As always the staff were friendly and professional both on picking up the car and dropping off. The shuttle was waiting for us as we arrived and we only waited a few minutes when departing. The staff both in the office and on the shuttle vehicle are always a delight to deal with. Will stick with Drivalia as, unlike some other car hire companies I could mention, we get no hassle whatsoever! Oh, and the car was in excellent condition as well!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/07/2016

Hola!

Thank you for your review. It´s great to know you enjoyed your car hire experience with us.

We very much look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

Reply to this comment
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★★★★☆

“Car rental”

Written on: 26/06/2016 by Ralph82 (1 review written)

I have used Drivalia twice now at Alicante and have been very happy with the transfer from and to the airport, the car provided and the courtesy and helpfulness of the staff. I have not given a 5 star only because, like many other companies, they do still go through the additional insurance sell when collecting the car, although not quite as hard sell as other companies. Personally, I took a decision to take annual insurance with a 3rd party and as I always do, treated the car as if it was my… Read Full Review

Skev69's Comment

Written on: 01/07/2016

so you didn't have to take the insurance out with them? We also have our own insurance

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Drivalia_Car_Rental's Comment

Written on: 09/07/2016

Hola!

Thank you for your review. It´s great to know you enjoyed your car hire experience with us.

We very much look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

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★★★★★

“Drivalia, top marks for car hire in Mallorca”

Written on: 25/06/2016 by Bobs72 (1 review written)

I have been renting cars throughout Europe for many years from a variety of car hire companies, some good some not so good, or even bad. The last few times I have hired I have chosen a full to full fuel policy, because you then only pay for the fuel used, and also purchased full insurance. I recently hired a car through Drivalia and was astounded at their exceptional service and value for money. - Their Ultimate insurance was far cheaper than other companies and required no card details to be… Read Full Review

Drivalia_Car_Rental's Response to Bobs72's Review

Written on: 09/07/2016

Hola!

Thank you for your review. It´s great to know you enjoyed your car hire experience with us.

Our Ultimate package is by far the most popular now because of the level of honesty and transparency that it offers. We are pleased you found it good value.

We very much look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

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★★★★★

“A nice discovery”

Written on: 25/06/2016 by Marianna378 (1 review written)

We didnt know the company but we try it and was very good. It is not in the airport but it is very close and the shuttle does and excelent work. We got a brand new kia ceed very nice to drive and low consume… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/07/2016

Hola!

Thank you for your review. It´s great to know you enjoyed your car hire experience with us.

We very much look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

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★★★★★

“Terrific experience, start to finish.”

Written on: 23/06/2016

We booked our car online ne in Feb. The hook ng process was easy and transparent, no hidden charges. I needed to make some schedule changes in the following months and there was never a problem. Really excellent responsive customer service. Collection and return process seamless and hassle free. Highly recommended!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/07/2016

Hola!

Thank you for your review. It´s great to know you enjoyed your car hire experience with us.

We very much look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

Reply to this comment
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★★★★☆

“Thank you!”

Written on: 22/06/2016 by Jamariy397 (1 review written)

Very friendly stuff, good communication. Great car, good price. I got the offer to change to full-full option so it got cheaper for me. That was very customer friendly, thank you… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/06/2016

Thanks for trusting us with your car hire needs. We are pleased everything was good for you.

We always try to find the best package for our clients so that the car hire is overall the very best possible value for money.

We look forward to serving you again soon.

All the best
The Drivalia Team

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★★★★★

“Best rental place in Palma de Mallorca”

Written on: 22/06/2016 by Karsyn144 (1 review written)

Hassle free rental - all included. No push for additional insurance etc. I will recommend DRIVALIA, if you need a car in Palma… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/06/2016

Hola

Thanks for the review. We do like to deliver a great service and certainly are not in the business of applying pressure. Unfortunately sometimes clients think that when we explain the responsibiltiies under the contract we are applying pressure but we simply have to ensure clients are aware of their contractual agreements.

We look forward to the opportunity to serve you again.

All the best
The Drivalia Team

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★★★★★

“Recommended”

Written on: 22/06/2016

First time using Drivalia and would not hesitate in recommending hiring a car with this company. Very smooth collection and return of vehicle and very friendly and helpful staff. The car was excellent and very clean. … Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/06/2016

Thanks for your review and for trying us out!

We are pleased you enjoyed your experience with us and we look forward to serving you again soon.

All the best
The Drivalia Team

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★★★★★

“Best car rental experience yet”

Written on: 21/06/2016

Very happy with the overall rental from collection to drop off at Alicante Airport. Only a short shuttle bus ride from the terminal, driver very friendly and explained how to get to the depot when returning the car. No lengthy queues to collect. The car was new and in excellent condition. Fuel was full to full so you know what you are paying for petrol! Paid for the ultimate package for peace of mind of having zero excess to pay if anything happened and not having to leave a credit card number… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/06/2016

Thanks for your review.

We are delighted that everything was good for you. Our Ultimate package is indeed a great option with complete peace of mind and no hassle and has proven so popular since we launched it over a year ago.

We look forward to the next opportunity to serve you.

All the best
The Drivalia Team

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★★★★★

“excellent”

Written on: 21/06/2016 by 1960annie (1 review written)

excellent service. the fella that picked me up at the airport was so very helpful. explaining directions for when i had to bring the car back. i was very impressed by everything. i will definantly be using this company again in july. everything was just great. thankyou x… Read Full Review

Drivalia_Car_Rental's Response to 1960annie's Review

Written on: 22/06/2016

Hola

Thanks for taking the time to leave a review. We are pleased that you had a good experience with us and we look forward to seeing you again in July.

All the best
The Drivalia Team

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★★★★★

“Great Service ”

Written on: 21/06/2016 by MikeWilliamson80 (1 review written)

I was very pleased with the service from Drivalia Alicante Airport. All the staff from the driver who was very informative to the check in staff who were very friendly and prompt. The car was ready and in good condition. I returned the car with a flat tyre and no fuel, due to the delays caused by the puncher and my impending flight. The staff were pleasant, helpful and helped me resolve the situation with minimum fuss. I am using them again, in fact I am booking now. Don't be put off by… Read Full Review

Drivalia_Car_Rental's Response to MikeWilliamson80's Review

Written on: 22/06/2016

Thanks for your review.

It´s great that everything was good for you and we look forward to serving you again soon.

All the best
The Drivalia Team

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★★★★★

“This was our third time to hire cars from Drivalia”

Written on: 21/06/2016

After using at least five other hire companies in Majorca we found Drivalia and would now not consider any other company and have another booking for September. Please consider the product and not only the price my car cost £23 per day that was fuel full to full with all insurances possible as I do not want to have an excess or risk with glass ect pay a sensible price and have peace of mind… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/06/2016

Hola

Thanks for your review and for trusting us with your car hire needs.

You make a valid point, sometimes clients book a low cost package through a broker and then consider the cost of full cover expensive but overall as a package it generally makes for exceptional value as well as peace of mind and indeed our prices compare very favourably compared to most resorts in the world.

We very much look forward to the opportunity to serve you again.

All the best
The Drivalia Team

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