Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.7 / 5
2068
95.3% of users recommend this
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★★★★★

“Excelent service and quality. We will recommend Drivalia! ”

Written on: 14/08/2016 by Zaid469 (1 review written)

For the second time we are very satisfied with Drivalia. All the good informations about the location, transporting with the shuttle bus was perfect. We had new and fine cars for our needs each time. Good pricing and we got our no risk insurance as we wanted. Luckily no need for this at last and we had a wonderful and safe holiday in Spain. We will come back to you next year. We forgot to order gps navigation extra for our car, but the new Citroen cactus had it anyway installed in meny. Next… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 15/08/2016

Hola from Spain,

Thanks for trusting us with your car hire again and for taking the time to write a review. We are so lucky to have an overwhelming number of returning customers like you which makes us feel good that we are doing things right!

On some of our models like the Cactus and Sportage we always buy the models with the additional extras where we can because the GPS and also the other added features of the better models makes for a comfortable and enjoyable stay!

We do look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Fantastic car rental”

Written on: 14/08/2016 by Rippygolf (1 review written)

Booked through Do You Spain website. Very friendly and helpful desk staff. Cheapest rental fees and excellent rental vehicle. Will definitely use again… Read Full Review

Drivalia_Car_Rental's Response to Rippygolf's Review

Written on: 15/08/2016

Hola

Thanks for your review, it´s great that you enjoyed hiring a car from us and we hope that we can look forward to serving you again soon.

All the best
The Drivalia Team

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★★★★★

“Perfect start to the holiday!”

Written on: 14/08/2016 by Regann372 (1 review written)

Clear & easy to use web-site. I went for the guaranteed model Citroen DS3 and was not disappointed!! The friendly driver was waiting at the bus bay and took us straight to the depot. Really great English speaking staff got us on the road within minutes. The kids loved the car and it was perfect for what we needed. Very smart and economic. The drop off was just as easy and I would definitely use Drivalia again!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 15/08/2016

Hola

Thanks for your review, it´s great that you enjoyed hiring a car from us and we hope that we can look forward to serving you again soon.

All the best
The Drivalia Team

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★★★★★

“Super service ”

Written on: 14/08/2016 by 381Jamison (1 review written)

Quick car collection and car very clean new car. Just as I'd booked. . Map given and directions. English speaking staff and very friendly. Return journey only waited 15 mins for bus to airport. We'd chosen wrong fuel option and gave car back 3/4 full but they kindly refunded us some €€€ which they didn't have to. Really kind. Used before and would definitely use again. Collection is only 5 mins rude to airport on bus… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 15/08/2016

Hello

Thanks for your review, we are delighted that everything was good for you and that we delivered a good service as we try to do.

We look forward to seeing you again soon!

All the best
The Drivalia Team

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★★★★★

“Excellent customer service”

Written on: 14/08/2016 by 1956Power (1 review written)

Staff are always helpful and friendly. Pick up and drop off from airport always quick. Drivers helpful and polite… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 15/08/2016

Thank you for your review!

It´s great to know you are satisfied with our service and we look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Fast, Efficient and Professional”

Written on: 13/08/2016 by Spaarkz (1 review written)

We travelled to Mallorca in August 2016 and were uncomfortable with a few reviews on car hire companies wanting very high deposits on credit cards and unclear fuel policies. We searched around and eventually found Drivalia whom for additional insurance premiums we avoided the high credit card deposit and opted for full to full fuel policy. We arrived at the airport and the directions given to us were very accurate where we went straight to our shuttle bus and were taken to the depot 2 miles… Read Full Review

Drivalia_Car_Rental's Response to Spaarkz's Review

Written on: 15/08/2016

Hola!

Thank you for your review and for trusting us with your car hire needs.

You are right that it can be a minefield when choosing a car hire company but we do work very hard to offer the best service to our clients and deliver our customers expectations.

We look forward to seeing you again soon!

All the best
The Drivalia Team

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★★★★★

“Excellent customer service”

Written on: 13/08/2016 by Hart19 (1 review written)

We have used Drivalia four times now as their customer service is faultless. The last time, we only waited two minutes for the their courtesy shuttle which was clean and comfortable. The staff is efficient and friendly. Picking up the car and returning it took only a few minutes. We would definitely use Drivalia again… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 15/08/2016

Dear Customer,

Thank you for your custom and for taking the time to leave a review. It´s great to know that you had a good time and we very much hope that we can look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Best Vehicle Rental Company EVER!!”

Written on: 13/08/2016 by Skellyboy (1 review written)

From the moment we booked online the service of DRIVALIA was SUPERB!! The collection at the airport was first class, the vehicle was immaculate and was the exact model as promised on their site and the ULTIMATE package with NO deposit and NO hidden extras was AMAZING. We wont be using any other company again. First Class Service, thanks for a great experience… Read Full Review

Drivalia_Car_Rental's Response to Skellyboy's Review

Written on: 14/08/2016

Hello from Spain,

Thank you for giving us the opportunity to provide you with your recent car hire and for trusting us to take care of you.

It´s always uplifting to see so many positive words in CAPITALS because it shows we have done things right and that you are delighted which we love!

Our Ultimate package was designed to offer the most honest and transparent way to hire a car and the popularity of it has skyrocketed because of this. Our team do work very hard to deliver a great service and care for our clients and we all appreciate hearing positive feedback, so thank you!

We look forward to the opportunity to serve you again soon!

All the best
The Drivalia Team

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★★★★★

“Excellent standards and service”

Written on: 13/08/2016 by Lloydzw378 (1 review written)

Have used Drivalia for the last 4 years. Highly recommend using this car hire firm. Transfers quick and efficient. Vast range of cars. Staff helpful and friendly. Use the full insurance package and never encountered any problems. Full tank of petrol on collection and only pay for what you use - return full… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 14/08/2016

Hola

Thank you for taking the time to leave your review. We are really happy to hear that everything was good for you and we very much look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“All good”

Written on: 12/08/2016 by Andy197017 (1 review written)

Friendly English speaking staff, car in good condition… Read Full Review

Drivalia_Car_Rental's Response to Andy197017's Review

Written on: 13/08/2016

Hola

Thanks for your review, it´s great that you enjoyed hiring a car from us and we hope that we can look forward to serving you again soon.

All the best
The Drivalia Team

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★☆☆☆☆

“DO NOT USE DRIVALIA in ALICANTE”

Written on: 12/08/2016 by Oliverqb182 (1 review written)

I have given this review one star which was for the car itself, NOT the company! We unfortunately had the misfortune of using Drivalia and want to warn anyone else against it. We had booked car insurance through the booking agent who told us we did not need to take out insurance offered by Drivalia. They did offer us their insurance at the same price that we had paid the booking agent for the hire and insurance, when we declined their insurance they became very intimidating and quite hostile… Read Full Review

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★★★★★

“Book Drivalia direct”

Written on: 12/08/2016 by GOFMK (1 review written)

We booked through a third party in the UK and were disappointed to find we only had third party insurance in Spain and would need to claim any other insurance claim costs when we returned to the UK! Potentially unlimited costs! We changed to Drivalia fully comprehensive insurance and drove around Spain confident that we were completely covered. Fortunately no incidents but we will always book directly with Drivalia in future. A very professional car hire firm with really friendly staff… Read Full Review

Drivalia_Car_Rental's Response to GOFMK's Review

Written on: 13/08/2016

Dear Customer,

Thanks for your recent custom and for taking the time to leave a review.

Sometimes clients buy insurance from other companies and think it is ours but with these reclaim insurances you have to always pay first for the damage and then deal with your insurers later.

By choosing our full cover as you did you know that no matter what may happen during your stay you have peace of mind and nothing to worry about.

Next time please do drop us an email directly to us and we will give you a discount for a returning customer and a special price that includes everything, full to full fuel, free additional driver and of course our own insurance so complete peace of mind!

We look forward to seeing you again soon!

All the best
The Drivalia Team

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★★★★☆

“July Car hire experience.”

Written on: 11/08/2016 by Ximena332 (1 review written)

Good experience with Drivalia, easy pick up and drop off with helpful staff who were courteous and friendly. Only negative was the fuel option - we did not do a high mileage and therefore returned the car with the fuel tank half full. Would choose a different car hire company next time unless Drivalia offers a choice of fuel options… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 11/08/2016

Hola

Thanks for a lovely review. It´s always nice to hear from our clients and we are delighted that you had a positive experience with us.

We look forward to many more opportunities to serve you again in the future.

All the best
The Drivalia Team

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Drivalia_Car_Rental's Comment

Written on: 13/08/2016

Sorry! Forgot to mention that most of our car hires are "FULL to FULL" so you simply take the car full and top up to return. If you book a lower cost package through a broker they are sometimes full to empty.

Next time you come please do send us an email and we will provide you with a quote with everything included on a full to full basis which certainly would be the best option if you are not going to be driving much!

See you again soon!
The Drivalia Team

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★★★★☆

“Easy to deal with”

Written on: 11/08/2016

When paying by visa debit this car hire co are one of the best to deal with, staff speak English and are very helpful… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 11/08/2016

Hola

Thanks for your feedback and for trusting us with your car hire needs.

We are delighted that you are happy with the service we provided and we very much hope that we can look forward to seeing you again soon.

We are one of the few companies that offer debit card car hire thanks to our Ultimate package and it is a very popular package.

All the best
The Drivalia Team

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★★★★★

“Sehr freundlich, unkompliziert, alles korrekt verlaufen ”

Written on: 10/08/2016 by Niki.K. (1 review written)

Alle Mitarbeiter sehr freundlich und kompetent. Uns wurde keine Versicherung aufgezwungen, alles so verlaufen wie es gebucht wurde. Auto war in einem super Zustand, nur ein paar Kratzer welche aber in einem Auszug von Drivalia den man mitbekommt vermerkt waren. Transfer von Flughafen hin und retoure ohne Probleme und ohne Wartezeit. Buche dort sicher wieder!!!… Read Full Review

Drivalia_Car_Rental's Response to Niki.K.'s Review

Written on: 11/08/2016

Hola

Thanks for your feedback and for trusting us with your car hire needs.

We are delighted that you are happy with the service we provided and we very much hope that we can look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“No hassle car hire”

Written on: 10/08/2016 by HailieHoward (1 review written)

Booked direct with Drivalia no hidden charges just simple easy no hassle car hire. This was the third time we have hired from Drivalia and every time we have had the same friendly experience. The cars are good quality and the staff are very helpful. The shuttle bus runs frequently is easy to find… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 11/08/2016

Hola

Thanks for your feedback and for trusting us with your car hire needs.

We are delighted that you are happy with the service we provided and we very much hope that we can look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Drivalia Fantastic Service”

Written on: 10/08/2016 by asegolf (1 review written)

We have used Drivalia before, there location at Alicante is ideal and service is fantastic. If you need a car in Soain then Drivilia are well worth a look… Read Full Review

Drivalia_Car_Rental's Response to asegolf's Review

Written on: 11/08/2016

Hola

Thanks for your feedback and for trusting us with your car hire needs.

We are delighted that you are happy with the service we provided and we very much hope that we can look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Top marks for Drivalia Mallorca.”

Written on: 10/08/2016 by MalakaiCrouch (1 review written)

What could be a stressful situation ie.collecting a strange car in a different country, is made completely stress free by the efforts of the Drivalia staff. We have used Drivalia in Mallorca three times and each time we have been transported to and from the airport timeously. Each time the staff have been polite and friendly and very helpful. Each time the car has been clean and in good condition. All in all we can't praise Drivalia Mallorca highly enough!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 11/08/2016

Hola!

Thanks for trusting us with your car hire needs and for taking the time to write a review. It´s great to know that we continually serve you well - we employ a lot more staff than some car hire companies and ensure we select high claibre people, most ofwhom have been with us for a long time, and this was we are confident in the speed and quality of the service we deliver. It´s always great to hear from clients to know we are getting things right!

We look forward to seeing you again soon!

All the best
The Drivalia Team

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★★★★★

“Drivalia an Excellent Car Rental Firm ”

Written on: 10/08/2016 by 323McCormick (1 review written)

Excellent friendly service from the staff who are very knowledgable and who are able to advise on places to visit and things to do on your stay on the island. The vehicles are new clean and well maintained. The directions for the airport pick up point need to be clearer. I would have no hesitation in recommending Drivilia Car Rental and look forward to using their excellent service on future trips to Mallorca… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 11/08/2016

Hola

Thanks for your feedback and for trusting us with your car hire needs.

We are delighted that you are happy with the service we provided and we very much hope that we can look forward to seeing you again soon.

We do have a great team and a great fleet that is constantly renewed and we are pleased that our efforts to provide a great service were recognised.

All the best
The Drivalia Team

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★★★★★

“So easy! and no queuing ”

Written on: 10/08/2016 by Miah165 (1 review written)

The whole experience was great, easier than queing in the airport for your car, they pick you up at the entrance then drop you at office, and your car is a few strides away, would defiantly use again, great prices and great service… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 11/08/2016

Hola

Thanks for your feedback and for trusting us with your car hire needs.

We are delighted that you are happy with the service we provided and we very much hope that we can look forward to seeing you again soon.

All the best
The Drivalia Team

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