Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.8 / 5
1504
97.1% of users recommend this
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★★★★★

“best in Alicante”

Written on: 20/06/2015

We have used a few other companies in Alicante, but will always use Drivila from now on. Quick and hassle free for both pick up and drop off… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 26/06/2015

Welcome to Drivalia and thanks for giving us a try!

We are really pleased that you enjoyed your car hire experience with us and look forward to the opportunity to serve you again in the future.

Please do like us on Facebook to stay up to date with the latest offers, news and promotions!

See you again soon!
The Drivalia Team

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★★★★★

“Very impressed”

Written on: 20/06/2015 by Mattkaz (1 review written)

We hadn't used Drivalia before and wouldn't normally book a hire car company that you need to get a minibus to but based on other reviews we decided to give them a go. The service was very impressive and the car immaculate with only 1000 km on the clock so almost brand new, the process from start to finish was excellent and we would highly recommend Drivalia and will definitely be using them again… Read Full Review

Drivalia_Car_Rental's Response to Mattkaz's Review

Written on: 26/06/2015

Hola!

Thanks for your review. When we launched Drivalia a little over four years ago we toyed with the idea of being based inside the terminal or on the outskirts of the grounds and we are so happy with the decision that we made. Unlike the terminal based companies, 99% of our reservations are pre-booked allowing us to plan staffing levels, number of busses and of course car availability very closely and so even at the busiest of times we offer what we believe to be probably the fastest service in the airport. No queues, no waiting, just friendly and quick hassle-free service!

We are delighted that you werepleased with the service received and we look forward to serving you again!

All the best
The Drivalia Team

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★★★★★

“Everything vas perfekt and ve coming back next time....”

Written on: 20/06/2015

Everything vas perfekt and ve coming back next time. Ve come to spain and rent from you… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 26/06/2015

We are delighted that you were satisfied. Thanks for putting your trust in Drivalia.

We look forward to seeing you again on your next visit to Spain!

Alll the best
The Drivalia Team

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★★★★★

“Renewed my faith in car hire”

Written on: 20/06/2015 by JavierTucker430 (1 review written)

It is very difficult to find a review of a car hire company in Spain, which doesn't tell a tale of woe in which the customer feels ripped off. 150 euros for a tank of fuel you couldn't possibly empty? Eye watering demands for 'comprehensive insurance'? I sweated blood trying to find a company who simply wanted to do mutually beneficial business, a decent car for a fair price. In my research Drivalia rose to the top, or, should I say, dragged themselves above the swamp. Well, I have to tell… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 26/06/2015

Hi,

Thanks for the review and moreso thanks for your recent business!

Car hire in Spain is fiercely competative and many companies fight on price and build their business model around low prices with hidden extras, pressure sales and cuting costs on the quality of what is included. We know that people prefer honesty and transparency with the best cars and best service and this is why we launched our Ultimate tarif which has proven so popular. The price you see is all you pay and of course you know that with Drivalia Ultimate there is no nee to buy more insurance, no need to pay for fuel here and you of course get the usual high standard of cars that is as standard at Drivalia!

If you have not done so already please do like us on Facebook to stay up to date on the latest news, offers and promotions!

See you soon!
The Drivalia Team

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Drivalia_Car_Rental's Comment

Written on: 28/06/2015

Thanks for your review!

We are delighted that you were satisfied with the service received and we look forward to the opportunity to serve you again soon!

Saludos!
The Drivalia Team

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★★★★★

“Tip top”

Written on: 20/06/2015 by AlannahAbbott (1 review written)

Alles hat sehr gut geklappt. Drivalla ist empfehlenswert. Es war sehr Preiswert ohne versteckten Kosten. Gute Wegbeschreibung und Shuttelservicem nette Bedienung. Wir werden gerne noch mal über Drivalia den Wagen mieten… Read Full Review

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★★★★★

“Would definitely recommend!”

Written on: 19/06/2015 by angie15 (1 review written)

We booked through Economy Car Hire with Drivalia - the first time we used them. Very good service from both the shuttle bus driver to the office staff. Car was clean and all paperwork ready both collecting and returning the vehicle which makes life much easier. The hire period was 3 weeks and all went without a glitch. We will use them again and would recommend to others. Thank you to the Drivalia team at Alicante!!… Read Full Review

Drivalia_Car_Rental's Response to angie15's Review

Written on: 26/06/2015

Thanks for your review!

We are delighted that you were satisfied with the service received and we look forward to the opportunity to serve you again soon!

Saludos!
The Drivalia Team

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★★★★★

“Flawless”

Written on: 18/06/2015 by MissesH (2 reviews written)

Easy straightforward booking, very friendly shuttle bus driver, great value car, easy and fast collection & return, lovely new car that was just like it had been driven out from the showroom. Brand new spotless car seat for our son. The whole booking from start to finish was flawless, I have used drivalia before and will most definitely use again. I would not hesitate to recommend to anyone… Read Full Review

Drivalia_Car_Rental's Response to MissesH's Review

Written on: 26/06/2015

Thanks for taking the time to leave a great review. We are delighted that everything was to your expectations.

We pride ourselves on the quality of what we deliver and although we are not always the cheapest we strive to deliver the best experience at all levels and quality of the car, extras such as baby seats and of course the service we give is of paramount importance to us.

If you have not already done so please like Drivalia Car Rental on Facebook to be amongst the first to know about all the latest news and offers.

See you soon!
The Drivalia Team

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Drivalia_Car_Rental's Response to MissesH's Review

Written on: 26/06/2015

Thanks for taking the time to leave a great review. We are delighted that everything was to your expectations.

We pride ourselves on the quality of what we deliver and although we are not always the cheapest we strive to deliver the best experience at all levels and quality of the car, extras such as baby seats and of course the service we give is of paramount importance to us.

If you have not already done so please like Drivalia Car Rental on Facebook to be amongst the first to know about all the latest news and offers.

See you soon!
The Drivalia Team

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★★★★★

“Consistently good service”

Written on: 18/06/2015 by Rosex237 (1 review written)

All charges are visible when you book the car. We have never had a problem with Drivalia. The staff are friendly and helpful. We have used various other car hire company's in the last ten years we have had an apartment in Spain. They have all fallen by the wayside due to hidden fuel charges, I do not want a full fuel tank to be returned empty three days later! The cars are always in very good condition. the only cons I have are that the law requires a high visibility vest, which does not… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 26/06/2015

Hola from España!

Thanks for taking the time to share your review. We are really pleased that you are happy with the service that we provide.

I should point out that all of our cars come supplied with a high visibility jacket and if you cannot find it please ask a member of the team who will show you where it is stored on your model of car.

The Ultimate package is indeed more expensive than some of the low cost deals that are out there but still highly competative when you consider the benefits and compare it to booking a cheap deal online and later being stung with all of the hidden costs.

By choosing Ultimate do remember that you have no risk whatsoever and no need to leave a deposit. You can of course purchase insurance online as you mentioned but you must be careful to see that everything is covered, not just damages but other associated costs. What makes Ultimate different of course is that you have complete peace of mind knowing you will never be charged should anything happen. If you purchase insurance elsewhere then you have to settle all costs as you go and then even if you do have cover you have to go through a claims process when you return which can sometimes be a complicated and drawn out process.

As a regular customer do remember to email us when you next come and we will always look at what special deals we can do for you!

We look forward to seeing you again soon!
All the best
The Drivalia Team

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★★★★★

“Easy Ride”

Written on: 18/06/2015

Clean car, friendly staff. Fast car return. Staff tried a little too hard to sell full insurance but did not push when I pointed out that I had annual cdw cover. Will use again in future. Full to full on fuel very easy with garage next door to depot… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 23/06/2015

Thank you for a positive review. We are delighted that everything was as you had hoped.

We do hope that we can see you again soon!

All the best
The Drivalia Team

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★★★★★

“Drivalia”

Written on: 17/06/2015 by CaseMcNeil (1 review written)

A very good service, fast and efficient. I would recommend to others to use as I am a regular customer… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 23/06/2015

Thanks for the review!

If you have not already done so please like us on Facebook to stay completely up to date with the latest offers and news!

We hope to see you again soon!
The Drivalia Team

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★★★★★

“very good service no problem”

Written on: 16/06/2015 by Campbellman (1 review written)

I have had the good fortune that I was advised to contact Drivalia...on both occasions that I have hired, the has been a high level of service at every stage from the initial contact to the return of vehicles.no downside staff professiona, directions good vehicles managed well… Read Full Review

Drivalia_Car_Rental's Response to Campbellman's Review

Written on: 23/06/2015

Greetings from Spain!

Thanks for taking the time to leave a review. We are delighted that you are pleased with everything.

We hope very much that we can serve you again soon!

All the very best
The Drivalia Team

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★★★★★

“Excelent Friendly Company”

Written on: 15/06/2015 by eltnux (2 reviews written)

Have used Drivalia for our last two trips to spain and would highly recconmend them. Have used a few other companies in the past and this is the only one i have come back to and will be using for our next trip. Friendly staff, good rates and nice cars. … Read Full Review

Drivalia_Car_Rental's Response to eltnux's Review

Written on: 23/06/2015

It´s always good to hear from returning customers - thanks for your feedback!

We are pleased that you are enjoying the service that we provide and hope that we can continue to care for yoru car hire needs for many years to come!

See you again soon!
The Drivalia Team

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★★★★★

“Great value”

Written on: 15/06/2015

Great value good customer service and an almost new car which was clean and very well presented. I would without hesitation recommend this company for you car hire in Spain… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 23/06/2015

Greetings from Spain!

We certainly try hard to offer great customer service and the very best quality of cars.

We hope that we can continue to be of service to you on future visits to Spain.

Kind regards
Steve
Drivalia Car Rental

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★★★★★

“These Guys Good!”

Written on: 15/06/2015 by Cunningham103 (1 review written)

This year we used Drivalia for the second time, because they made it so easy the first time. Do yourselves a favour, forget the queues at the airport, use Drivalia. The pick up, was slick, and the driver had a GSH, we got to the depot and the Desk staff were efficient, fast, and made the whole process easy with a couple of laffs on the way. The car was all we wanted, I prefer the 'Full Fuel Option' which is available, so as far as I am concerned Drivalia will be my default selection from now… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 23/06/2015

Hola !

Thank you for taking the time to leave your review. We are pleased that you had a great experience with us and we look forward to serving you again.

Don´t forget that you can stay completely up to date with the latest news, offers and promotions by simply visiting "Drivalia Car Rental" on facebook and clicking the "like" button!

See you soon.
Kind regards
The Drivalia Team

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★★★★★

“Brilliant Car Hire”

Written on: 14/06/2015 by Thaliau1973 (1 review written)

We have just returned from Mallorca and used Drivalia for the first time. We would highly reccomend this company for a sealess hastle free expierience. Followed simple instructions from arrival hall and Mini bus was there 2 mins and we were at thier office and within 15 mins we were oin the road. The return was just as simple. We opted for the full tank on collection and filled up to return so no hidden extras. … Read Full Review

Drivalia_Car_Rental's Comment

Written on: 23/06/2015

Thanks for leaving a lovely review. We are pleased that everything was to a high standard for you and we hope that we can look forward to serving you again soon.

Kind regards
The Drivalia Team

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★★★★★

“Excellent Experience Again”

Written on: 12/06/2015 by welsh61 (2 reviews written)

Second time I've used Drivalia and excellent experience both times. Fast pickup from airport, quick turnaround for car collection & return, minimal delay all round. The car was under a year old and generally in great condition apart from several bodywork scratches (can't blame Drivalia for that!). I went for the worry-free, all-inclusive insurance up-front but what impressed me was that they'd taken the time to list all minor scratches on the hire document at pickup time - I've been with other… Read Full Review

Drivalia_Car_Rental's Response to welsh61's Review

Written on: 23/06/2015

Thanks for your lovely review. We are delighted that everything was good for you and that we ranked favourably over other companies!

We hope that we can serve you again very soon and in the meantime please like us on Facebook to stay completely up to date with the latest news, offers and promotions!

See you next time!
The Drivalia Team

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★★★★★

“Excellent experience”

Written on: 12/06/2015 by Noelle212 (1 review written)

Mini bus was waiting for us on our arrival. The paper work at the office took no more than 10 minutes.We were offered a choice of 2 cars. The whole procees from arriving at Alicante airport until leaving the office with the hired car took less than 30 minutes. As we were returning the car at 6.30 am , Drivalia arranged for us to drop off at the nearby Eco Park - about 200 metres from the Drivalia office.The proces there took no more than 5 minutes before we were whisked off to the airport. The… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 23/06/2015

Thank you for taking the time to share your experience with others. Thank you also for entrusting us with your holiday car hire needs. We are delighted that everything was to your satisfaction.

If you have not already done so please like Drivalia Car Rental on facebook to stay completely up to date with the latest news and promotions!

We look forward to seeing you again soon!
All the best
The Drivalia Team

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★★★★★

“Excellent experience defo recommend and use again”

Written on: 12/06/2015 by J1mmyc (1 review written)

Bus was prompt and travel to the car compound was comfy the whole process was a breeze walk in sign a sheet of paper and got explained to about the fuel and drive off and enjoy your holiday I did pay for the extra cover so the was no problems when returning the car the turnaround was quick when returned aswell a quick check of car and before you know it you was at the airport only negative is that it was more expensive than other companies but from reading other reviews I didn't mind paying… Read Full Review

Drivalia_Car_Rental's Response to J1mmyc's Review

Written on: 23/06/2015

Thanks for your review. We are pleased that everything was up to your requirements and you enjoyed your car hire experience with us.

You are right that we are not the cheapest car hire company but all of the things that we offer such as the quality of our cars, the high level of staff per client, the attention to detail and so on comes at a slight premium. We aim to provide realistic and honest pricing whilst delivering the very best service and this is what, like you our customers appreciate.

If you have not already done so please like us on Facebook to stay up to date with the latest news and offers!

We look forward to seeing you next time!
The Drivalia Team

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★★★★★

“Nice experience with car of Drivalia”

Written on: 11/06/2015

Good car for this price, clean. Returning process was very fast and didn't need wait for shuttle bus. Staff was friendly and helpfull. It was a bit difficult find Drivalia shuttle at the airport and we needed to wait for shuttle and in car rent office about 1.5 hour… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 23/06/2015

Thanks for leaving a lovely review. We are pleased that everything was to a high standard for you and we hope that we can look forward to serving you again soon.

Kind regards
The Drivalia Team

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★★★★★

“Excellent service and good value would recommend.”

Written on: 11/06/2015 by Jordan418 (1 review written)

Very impressed and happy with the service. I would recommend to family and friends and I will be using this company each time I visit Alicante… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 23/06/2015

Thanks for taking the time to leave a review.

We always work hard to ensure that we offer a great service to our clients and we are pleased that we lived up to our reputation!

We do hope that we can look forward to serving you again soon and in the meantime we would love it if you like us on Facebook so that you can stay completely up to date with the latest news, offers and promotions.

All the best
The Drivalia Team

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