Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.7 / 5
1843
96.0% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Drivalia Car Rental - www.drivalia.com - Ask a question now

Media Gallery for Drivalia Car Rental - www.drivalia.com

Drivalia Car Rental - www.drivalia.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Excellent cars, quick pick up and return. ”

Written on: 25/04/2016 by Schoutenlp (1 review written)

Rented now about 5 times with Drivalia. Never had to wait more then 5 minutes for pick up at Alicante. So much quicker then stand in line at the airport. Very nice cars. I always take the full insurance package!I don't like to worry… Read Full Review

Drivalia_Car_Rental's Response to Schoutenlp's Review

Written on: 16/05/2016

Thanks for trusting us with your car hire needs in Spain and for taking the time to leave a review.

It´s lovely to hear from our clients, especially frequent customers and we are pleased that we meet your expectations.

We look forward to seeing you again soon.
All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“simple, smooth honest”

Written on: 25/04/2016 by sunburntabit (1 review written)

Car rental as it should be, straight forward easy and none of that nasty feeling that you have been ripped off. Very sensible business model… Read Full Review

Drivalia_Car_Rental's Response to sunburntabit's Review

Written on: 16/05/2016

Hola

Thanks for your review and for trusting us with your car hire needs.

We are delighted that everything was good for you and we look forward to seeing you again soon.

All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Prompt, efficent service”

Written on: 25/04/2016 by xsPeterson373 (1 review written)

Pick up point at Palma was perfect even though our flight was delayed driver was waiting for us. Car hire was simple and effective. Car was lovely and clean, comfortable and all terms were clearly explained on its rental. I would not hesitate to recommend the company to others for travel to Mallorca… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/05/2016

Hola

Thanks for taking the time to write a review. We are pleased all was good for you. We do monitor all the flights so if there is a delay we usually know about it and can time the shuttle bus to meet you without fuss!

We very much look forward to welcoming you again soon.

All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Easy! Quick! Excellent service!”

Written on: 24/04/2016 by ReyRafferty169 (1 review written)

We booked our car through online. Nothing to pay until we took our car from the office. All the process was quick by helpful staff. Drivalia made our holidays experience best moment to share with others. We definately recommend to our friends and family. Thank you Drivalia for all your help. Best wishes… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/05/2016

Thanks for taking the time to leave your review. We are pleased that you had a great experience with us and we very much look forward to seeing you again soon!

All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Read the small print”

Written on: 24/04/2016 by Stephen_Cornwell-Scott (1 review written)

I have read a number of negative reviews from this hire centre however everything was highlighted in the T&C's. Be careful with insurance as paying via debit card means you have to take out full insurance and they will always try and sell you more (that's what they are there to do after all). My experience was positive, even though through a flight delay we arrived after normal opening hours however the staff wavered the extra cost. As I took full insurance I was upgraded to a Kia Sport which… Read Full Review

Drivalia_Car_Rental's Response to Stephen_Cornwell-Scott's Review

Written on: 05/05/2016

Thanks for your reveiw and for hiring a car from us. We are pelased that you had a good experience with us.

Do remember that we have a package specially designed for debit card car hire - Ultimate - you can find full details of this on our website at www.drivalia.com

We look forward to serving you again soon
All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Excelente atención”

Written on: 24/04/2016 by EstefaniaAlvarez (1 review written)

He alquilado varios coches en Drivalia y la experiencia siempre fue positiva en la oficina de Palma de Mallorca. La atención del personal es excelente, los precios accesibles y los coches en muy buen estado en general. Lo recomiendo! Lo único que puedo comentar es que las indicaciones en Español para encontrar el punto de encuentro no se entienden. Menos mal q es fácil ;)… Read Full Review

Drivalia_Car_Rental's Response to EstefaniaAlvarez's Review

Written on: 05/05/2016

Buenos dias,

Gracias por su review y las cinco estrellas!

Espero que noe vernos muy pronto.

Saludos
El equipo de Drivalia

Reply to this comment
Report this review Read 1 Comment
★★★★★

“I like Drivalia”

Written on: 23/04/2016 by ask59 (1 review written)

Positive features -Fast transfer to Drivalia and back to airport Alikante. - I didn't wait for a car - 5 min. - It was the same car which I ordered at hte moment of booking - There was the fuel options "full - to full" Negative - The car wasn't fully clear (but the clearness is 4 from 5) - Еhere was no floor mats for the driver and the foot slips… Read Full Review

Drivalia_Car_Rental's Response to ask59's Review

Written on: 05/05/2016

Thanks for your great feedback. We are delighted all was good for you. Our cars are independently prepared prior to every rental and should be to a showroom standard. If this was not the case we apologise.

We do hope that we can look forward to serving you again soon.

All the best
Steve
Drivalia Car Rental

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Very good company”

Written on: 23/04/2016 by Stana25 (1 review written)

Friendly staff good service no excessive pressure on extras and fair and hassle free inspection and return procedure… Read Full Review

Drivalia_Car_Rental's Response to Stana25's Review

Written on: 05/05/2016

Thanks for your feedback.

We are pleased everything was good for you and look forward to seeing you again soon.

All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Excellente ”

Written on: 23/04/2016 by Dawson84 (1 review written)

Excellent rien a dire… Read Full Review

Report this review
★★★★★

“Always friendly and helpful”

Written on: 21/04/2016 by Pigrim143 (1 review written)

I have used Drivalia a lot and they are always helpful & friendly. The pick up & drop off is no problem and that avoids the queues that tend to occur at the in airport desks (particularly the really cheap ones). Their prices are good and they do not seem to be running a business intent on finding the smallest scratch to charge you for… Read Full Review

Drivalia_Car_Rental's Response to Pigrim143's Review

Written on: 22/04/2016

Hola

Thanks for leaving a review and for your regular custom.

We are pleased that you enjoy using Drivalia and that you continue to place your trust in us. Car hire companies in general have a bad reputation in Spain for the reasons that you mention but we strive to be different and certainly when you book our Ultimate all inclusive car hire you have absolutely nothing to worry about.

We look forward to serving you for many years to come. If you have not already done so please do like us on Facebook to stay up to date with the latest news and offers!

Hasta pronto!
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“now a regular with Drivalia”

Written on: 21/04/2016 by Bradshawqr303 (1 review written)

Using many rental companies when travelling to Alicante ,with very mixed experiences ,I have decided to book direct with Drivalia ,efficient and friendly service nice cars ,fuel ,full to full works for me ,very pleased… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/04/2016

Thank you for taking the time to leave a review. We are delighted that everything was good for you.

We have built our reputation by looking at what people DON´T like abour car hire in Spain and trying to be different and our values of honety, transparency and good old fashioned service are certainly the reason for our success.

We very much look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Perfect”

Written on: 20/04/2016 by Gonzales473 (1 review written)

I am very pleased with Drivalia and highly recommend this car rental supplier… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/04/2016

Hola!

Thank you for trusting us with your car hire needs and for taking the time to leave a review.

We are pleased you had a great experience with us and we look forward to seeing you again soon.

All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Nette,kompetente Mitarbeiter, sehr gute Autos, guter...”

Written on: 20/04/2016 by Vaughan204 (1 review written)

neues Fahrzeug, sehr gute Abwicklung bei Übernahme und Rückgabe… Read Full Review

Report this review
★★★★★

“good compagnie”

Written on: 20/04/2016 by AshlynnHolloway (1 review written)

Hier huren wij al jaren naar tevredenheid.:-)))) Gert van de Beurcht Uden… Read Full Review

Report this review
★★★★★

“One of the best offer, we ever had !”

Written on: 19/04/2016 by NataleeGlover237 (1 review written)

Everything was ok - a fantastic new car, perfect service und a very friendly shuttle bus driver!!!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/04/2016

Hi and thanks for your review!

We are pleased you enjoyed using us and look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“No problems”

Written on: 18/04/2016 by pqMaynard461 (1 review written)

Quick service English speakers Friendly Go with ultimate plan It is easier and you don't have to leave a security deposit … Read Full Review

Drivalia_Car_Rental's Comment

Written on: 22/04/2016

Hola!

Thanks for your review and for trusting us with your car hire. We are pleased you like our Ultimate package which is becoming by far the most popular that we offer as it truly represents honest and transparent car hire at a fair price.

We look forward to seeing you again soon.
All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Excellent Car Hire Company”

Written on: 18/04/2016 by BarryDunne (1 review written)

I would highly recommend Drivalia to anyone I have used them now approx 4-5 Times Each time service has been excellent , no frills , just good service and no hard sell I would recommend always take the top package great value no hidden extras if you do just sign and pay for your car and drop back full Exactly how car hire should be Staff are very friendly and helpful , even in 1 instance where they informed us that our flight was delayed due to French Air Traffic Control being on strike and did… Read Full Review

Drivalia_Car_Rental's Response to BarryDunne's Review

Written on: 22/04/2016

Thanks you for taking the time to leave a review, we are delighted that you are happy with the service we delver.

The air traffic strikes can cause a lot of stress for our clients and naturally we always do everything we can to ensure that our valued clients have as little hassle as possible.

We very much look forward to serving you for many years to come. In the meantime remember that if you like us on Facebook you will be the first to know about our latest news, offers and promotions.

Hasta la próxima!

The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Could not recommend enough!!!!”

Written on: 17/04/2016 by JoyceWilkinson153 (1 review written)

This is the second time we have used Drivalia and once again they were efficient, helpful and accommodating. The transfer bus was waiting for us when we arrived at the airport and the driver was friendly and helpful. At the car rental, we discovered the car we had hired had a smaller boot space than we thought - we were happy to pay for an upgrade as it had been our error when first hiring the car. However the staff insisted we could change our car at no extra cost and even gave us a choice of… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 17/04/2016

Hola

Thank you for taking the time to leave your review. We are really pleased that you had a good experience with us. We certainly try to deliver a great service and it´s always lovely to hear customer feedback.

We are pleased that we were able to help you with a free upgrade - we always try our best - afterall, you are on holiday so it´s important that you have the right car!

We look forward to the opportunity to serve you again.

All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“best arround”

Written on: 16/04/2016 by GiadaMcCormack25 (1 review written)

this hire company are and continue to be the best I have used I would not go anywhere else… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/04/2016

Hola

Thanks for taking the time to leave your comments, we are really pleased that you enjoy hiring your cars from us.

We look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“good car hire”

Written on: 16/04/2016 by Hannaho100 (1 review written)

Drivalia were a good firm to hire a car from. They are very near the airport and were helpful, even to the point of suggesting a hotel near the airport to stay overnight. The car was in good condition and there was no fuss. Will certainly use them again and can recommend them… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/04/2016

Thanks for taking the time to leave a review. It´s great to know that everything was good for you and we very much look forward to the opportunity to serve you again.

All the best
The Drivala Team

Reply to this comment
Report this review Read 1 Comment
overview