Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.7 / 5
1843
96.0% of users recommend this
  • Value For Money

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★★★★★

“Amazing Servuce!! ”

Written on: 08/05/2016 by TaraSnyder77 (1 review written)

Great service, so easy and clear to use!! I will 100% use them again. By far the nicest and straightforward rental I have ever done!! The car was 2 weeks old, perfect inside & included all the extras (Bluetooth, sat nav, panoramic sunroof & amazing air conditioning) Definitely using thee again in August!!! Well done guys!!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/05/2016

Hola from Spain

Thank you for trusting us with your car hire needs and for leaving a nice review. We very much look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

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★★★★★

“Great value ”

Written on: 07/05/2016 by Reecethebeast (1 review written)

From the moment we got on the transfer bus Drivalia were great. The driver was very helpful and booking the vehicle took no longer than 10 minutes. The car only had 8000 kms and was very well presented. The return at 5.30am was so easy. Next time the only thing we will change will be to have a bigger vehicle. Good luck to all at Drivalia. Kindest regards  … Read Full Review

Drivalia_Car_Rental's Response to Reecethebeast's Review

Written on: 16/05/2016

Thank you for taking the time to write a review, we are pleased that everything was good for you and we very much look forward to the opportunity to serve you again.

All the best
The Drivalia Team

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★★★★★

“genial!”

Written on: 06/05/2016 by MohammedBuchanan116 (1 review written)

TODO GENIAL, EL PRECIO, LA AMABILIDAD Y SOBRE TODO EL COCHE! SI VUELVO VOLVERIA A REPETIR EN DRIVALIA! MUCHAS GRACIAS!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/05/2016

Gracias por las cinco estrellas!

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★★★★★

“This is a 5 star operation in Alicante”

Written on: 06/05/2016 by talbot1 (1 review written)

We have been using DRIVALIA for the past 18 months ,I think we have used them 5 times during that period.Staff are really excellent nothing lost in translation.Their cars have always been in great condition.We take the Ultimate which is an all-in cost… Read Full Review

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★★★★★

“Top Car Rental Company in Alicante!”

Written on: 06/05/2016 by Stiles359 (1 review written)

Almost new car, Excellent Service, Very friendly staff, good airport service. Not the lowest price but a Recommandable company!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/05/2016

Hola

Thanks for the five stars!

We do pride ourselves on the quality of service, freshness of the fleet, fastest service and of course high levels of care and although we aim to be competitive we acknowledge that sometimes we are not the cheapest but sometimes paying a little extra ensures quality and we certainly are proud of the service we offer.

We are pleased you had a good experience with us and we hope that we can look forward to serving you again soon...

All the best
The Drivalia Team

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★★★★☆

“Easy and Straightforward,”

Written on: 05/05/2016 by goKing1981 (1 review written)

Easy and as straightforward as car hire can get. Upfront pricing and no nasty surprises… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/05/2016

Thank you for your review.

We certainly aim to achieve exactly that - 100% transparency and honest pricing and since we launched our Ultimate package which delivers exactly that it has become our most popular option by far.

We very much hope that we can look forward to serving you again soon.

All the best
The Drivalia Team

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★★★★★

“Great experience! We've used them before and will use...”

Written on: 04/05/2016 by Ainsleyl481 (1 review written)

The experience from start to finish was great. We went for the most expensive package and paid around 200 euros. For two under 25 men to hire a car for £150 for a week the price was great. The pick up was easy and stress free, the minibus was waiting for us at the airport. The car was in great condition (a nearly new Fiat 500 with about 9000km on the clock). Immaculately clean and in perfect working order. Because we went for the VIP package we didn't have to worry about anything at all… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/05/2016

Hi and thank you for your review.

We are delighted that you had a good experience with us and we look forward to the opportunity to see you again soon.

All the best
The Drivalia Team

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★★★★☆

“Drivalia Alicante Airport”

Written on: 03/05/2016 by monteymar152 (1 review written)

First time using Drivalia after recommendation from friend and will not be the last if returning to Alicante. Easy process from website, to transfer, to pick-up, to return of the vehicle. Would definitely recommend. TIP: To avoid any hassle take the Ultimate insurance package for peace of mind… Read Full Review

Drivalia_Car_Rental's Response to monteymar152's Review

Written on: 16/05/2016

Hello from Spain

We really appreciate your custom and we look forward to many more opportunities to serve you again in the future.

All the best
The Drivalia Team

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★★★★★

“Nice car , nice people. Good conditions.”

Written on: 03/05/2016 by Filip.Mandru (1 review written)

Few minutes waiting the shuttle bus, fast and easy to get the car. All the details received. No problems with the Ford Fiesta, everything was fine. Return was out of office hours, but easy to find and quickly. Nice stuff, good people. Overall good quality and good value for the money. Recommend! … Read Full Review

Drivalia_Car_Rental's Response to Filip.Mandru's Review

Written on: 16/05/2016

Thank you for taking the time to leave a review. We appreciate your comments and very much hope that we can look forward to serving you again soon..

All the best
The Drivalia Team

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★★★★★

“Drivalia best hire company on Mallorca ?”

Written on: 03/05/2016 by BarbaraMaher135 (1 review written)

Once you realise where all transfer minibuses collect you everything is great. I have waited over an hour in the past inside the terminal to pick up hire car and the long walk to car park to find it. Now I walk out of terminal into minibus for short transfer to drivalia base. Friendly chatty staff process hire quickly and were off in clean new car. Drop off at end was also fast and efficient. Only minor problem is design of airport as when you have picked up baggage you have to fight to… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/05/2016

Hola

Thank you for using Drivalia and taking the time to leave a review. We are delighted that all was good for you.

We look forward to seeing you next time!
All the best
The Drivalia Team

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★★★★★

“Everything worked smoothly, no waiting. The car I got...”

Written on: 02/05/2016 by AdelaideHodges171 (1 review written)

Everything worked smoothly, no waiting. The car I got for the cheapest category was Fiat 500 LOUNGE. Cash is accepted and any card is not needed, not even debit! (ultimate option)… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/05/2016

Thanks for your review. We are delighted you enjoyed hiring your car with us.

Our Ultimate package is certainly the most popular now because of the transparency that it provides and of course is particularly popular with those who do not wish to leave large credit card deposits!

We look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Help with refueling advice.”

Written on: 02/05/2016

Our deal was for full/full fuel tank. To come back with a full tank we had to know the directions to nearby fuel station. We were given advice on collection as how to get a refuel and get back to Drivalia simply and safe… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/05/2016

Thanks for taking the time to leave a review, we are pleased all was good for you and we look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

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★★★★★

“Authentic Human Staff”

Written on: 01/05/2016 by alexander.groemmer (1 review written)

Why did I give Maximum Points? Because of Employee-Driver (EDUARDO). Because of his nice, friendly and authentic humanity, he made the beginning and the end of our holiday. We where not paying attention to the waiting time, comfort, etc. Thx Eduardo! Also you could recognize that the other Staff members also really cared about costumers. Or as Eduardo said: "If you are nice to people, people will be nice to you"… Read Full Review

Drivalia_Car_Rental's Response to alexander.groemmer's Review

Written on: 16/05/2016

Thank you for your review and for trusting us with your car hire needs. We are pleased that everything was good for you and we very much look forward to serving you again soon.

We will pass on your kind comments to Edu in our Mallorca office!

All the best
The Drivalia Team

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★★★★☆

“Our holiday in Spain”

Written on: 01/05/2016 by Bazanjoan (1 review written)

The overall experience was good but have to mention the fact that when we told the desk clerk we had our own insurance we were still put under extreme pressure to take up your insurance , that was the only grievance we had everything else was spot on , from the collection to the drop off at the airport , the staff apart from the desk clerk were excellent… Read Full Review

Drivalia_Car_Rental's Response to Bazanjoan's Review

Written on: 16/05/2016

Thanks for taking the time to leave your review. We are pleased that you were satisfied with the service we offer.

Our aim is never to apply undue pressure to clients although on occasions when clients have booked a low cost booking with limited cover we do have to ensure that the client is aware of their obligations under the contract.

We do hope that we can look forward to serving you again soon.

All the best
The Drivalia Team

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★★★★☆

“good price - great service”

Written on: 30/04/2016 by Kerr5 (1 review written)

Very good / cheap price, but dont expect a brand new car ... mine came with some scratches on the outside and stains in the interior, but hey, did you see the cars in Spain...?? No one really needs a brand new car... !! You would be too much worried to keep it that way all the time... !! Also, for pick-up, you have to go to their location outside, which is just a matter of a few more minutes (shuttle service). When I brought the car back, it took only about 5 minutes - it was very efficient... !… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/05/2016

Thanks for your review. We are pleased that everything was good for you. Just to reassure you, over 90% of our fleet are replaced twice a year and although rarely some cars stay a little longer you can usually guarantee a car in tip top condition with Drivalia!

We do very much hope that we can look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“EXCELLENT SERVICE”

Written on: 28/04/2016 by N4tmo (1 review written)

We have used several car hire companies in our frequent trips to Alicante Airport and have found the standard and efficiency of Drivalia far superior to most. Their staff are always friendly and helpful and efficient at getting us on the road quickly and safely… Read Full Review

Drivalia_Car_Rental's Response to N4tmo's Review

Written on: 16/05/2016

Thanks for your review. We are delighted that you enjoy using Drivalia and we thank you for continuing to put your trust in us.

We look forward to serving you again soon.
All the best
The Drivalia Team

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★★★★★

“Es hat alles problemlos geklappt. Vielen Dank!”

Written on: 27/04/2016 by Darius455 (1 review written)

Es hat alles problemlos geklappt. Vielen Dank!… Read Full Review

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★★★★★

“Always an excellent service”

Written on: 26/04/2016 by tfFlynn93 (1 review written)

Have hired many times from Drivalia. Have never waited more than a few minutes for pickup and the staff have always been incredibly helpful & professional. We prefer to hire out of the main terminal as the service is far quicker and more efficient; nothing worse than arriving to face a queue of one or more hours which we have experienced but has never happened with Drivalia. … Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/05/2016

Thanks for your review. We are pleased in particular that you comment about the speed of service that we offer which is particularly important to us. Nobody likes queues and we do plan our shuttle service which now has 4 busses running in Alicante at peak times so that clients are whisked away from the hussle and bussle of the terminal to collect their cars very quickly.

We very much look forward to serving you again very soon.

All the best
The Drivalia Team

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★★★★★

“Satisfied Returning Customer”

Written on: 26/04/2016 by MrsDubs (1 review written)

We have used Drivalia many times now as we regularly fly into Alicante. We find them very good to deal with, efficient and friendly. The shuttle buses are frequent and the directions they provide for returning are very helpful. They do various rental options but we always choose the full cover for peace of mind. We will book with them again soon… Read Full Review

Drivalia_Car_Rental's Response to MrsDubs's Review

Written on: 16/05/2016

Hola from Spain

Thanks for taking the time to leave your review.

It´s great to hear that you enjoy using our service and we hope that we can continue to serve you for many years to come.

Kind regards
The Drivalia Team

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★★★★★

“Anständig”

Written on: 26/04/2016 by gzMcWilliams354 (1 review written)

Es hat alles super geklappt mit dem Transfer vim Flughafen zur mietstation. Dann ging es auch sehr schnell das Auto zu bekommen, dieses War in einem sehr guten Zustand und hat sich hervorragend gefahren. Das Personal War auch sehr freundlich und zuvorkommend, sicherlich wollten sie uns gleich zu Anfang noch eine Versicherung andrehen aber damit habe ich auch schon gerechnet. Der Preis für den Mietwagen War das beste, so ein günstiges Auto hatten wir noch nie bisher und daher würde ich auf… Read Full Review

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