Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.7 / 5
2033
95% of users recommend this
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★★★★★

“very good service no problem”

Written on: 16/06/2015 by Campbellman (1 review written)

I have had the good fortune that I was advised to contact Drivalia...on both occasions that I have hired, the has been a high level of service at every stage from the initial contact to the return of vehicles.no downside staff professiona, directions good vehicles managed well… Read Full Review

Drivalia_Car_Rental's Response to Campbellman's Review

Written on: 23/06/2015

Greetings from Spain!

Thanks for taking the time to leave a review. We are delighted that you are pleased with everything.

We hope very much that we can serve you again soon!

All the very best
The Drivalia Team

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★★★★★

“Excelent Friendly Company”

Written on: 15/06/2015 by eltnux (2 reviews written)

Have used Drivalia for our last two trips to spain and would highly recconmend them. Have used a few other companies in the past and this is the only one i have come back to and will be using for our next trip. Friendly staff, good rates and nice cars. … Read Full Review

Drivalia_Car_Rental's Response to eltnux's Review

Written on: 23/06/2015

It´s always good to hear from returning customers - thanks for your feedback!

We are pleased that you are enjoying the service that we provide and hope that we can continue to care for yoru car hire needs for many years to come!

See you again soon!
The Drivalia Team

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★★★★★

“Great value”

Written on: 15/06/2015

Great value good customer service and an almost new car which was clean and very well presented. I would without hesitation recommend this company for you car hire in Spain… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 23/06/2015

Greetings from Spain!

We certainly try hard to offer great customer service and the very best quality of cars.

We hope that we can continue to be of service to you on future visits to Spain.

Kind regards
Steve
Drivalia Car Rental

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★★★★★

“These Guys Good!”

Written on: 15/06/2015 by Cunningham103 (1 review written)

This year we used Drivalia for the second time, because they made it so easy the first time. Do yourselves a favour, forget the queues at the airport, use Drivalia. The pick up, was slick, and the driver had a GSH, we got to the depot and the Desk staff were efficient, fast, and made the whole process easy with a couple of laffs on the way. The car was all we wanted, I prefer the 'Full Fuel Option' which is available, so as far as I am concerned Drivalia will be my default selection from now… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 23/06/2015

Hola !

Thank you for taking the time to leave your review. We are pleased that you had a great experience with us and we look forward to serving you again.

Don´t forget that you can stay completely up to date with the latest news, offers and promotions by simply visiting "Drivalia Car Rental" on facebook and clicking the "like" button!

See you soon.
Kind regards
The Drivalia Team

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★★★★★

“Brilliant Car Hire”

Written on: 14/06/2015 by Thaliau1973 (1 review written)

We have just returned from Mallorca and used Drivalia for the first time. We would highly reccomend this company for a sealess hastle free expierience. Followed simple instructions from arrival hall and Mini bus was there 2 mins and we were at thier office and within 15 mins we were oin the road. The return was just as simple. We opted for the full tank on collection and filled up to return so no hidden extras. … Read Full Review

Drivalia_Car_Rental's Comment

Written on: 23/06/2015

Thanks for leaving a lovely review. We are pleased that everything was to a high standard for you and we hope that we can look forward to serving you again soon.

Kind regards
The Drivalia Team

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★★★★★

“Excellent Experience Again”

Written on: 12/06/2015 by welsh61 (2 reviews written)

Second time I've used Drivalia and excellent experience both times. Fast pickup from airport, quick turnaround for car collection & return, minimal delay all round. The car was under a year old and generally in great condition apart from several bodywork scratches (can't blame Drivalia for that!). I went for the worry-free, all-inclusive insurance up-front but what impressed me was that they'd taken the time to list all minor scratches on the hire document at pickup time - I've been with other… Read Full Review

Drivalia_Car_Rental's Response to welsh61's Review

Written on: 23/06/2015

Thanks for your lovely review. We are delighted that everything was good for you and that we ranked favourably over other companies!

We hope that we can serve you again very soon and in the meantime please like us on Facebook to stay completely up to date with the latest news, offers and promotions!

See you next time!
The Drivalia Team

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★★★★★

“Excellent experience”

Written on: 12/06/2015 by Noelle212 (1 review written)

Mini bus was waiting for us on our arrival. The paper work at the office took no more than 10 minutes.We were offered a choice of 2 cars. The whole procees from arriving at Alicante airport until leaving the office with the hired car took less than 30 minutes. As we were returning the car at 6.30 am , Drivalia arranged for us to drop off at the nearby Eco Park - about 200 metres from the Drivalia office.The proces there took no more than 5 minutes before we were whisked off to the airport. The… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 23/06/2015

Thank you for taking the time to share your experience with others. Thank you also for entrusting us with your holiday car hire needs. We are delighted that everything was to your satisfaction.

If you have not already done so please like Drivalia Car Rental on facebook to stay completely up to date with the latest news and promotions!

We look forward to seeing you again soon!
All the best
The Drivalia Team

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★★★★★

“Excellent experience defo recommend and use again”

Written on: 12/06/2015 by J1mmyc (1 review written)

Bus was prompt and travel to the car compound was comfy the whole process was a breeze walk in sign a sheet of paper and got explained to about the fuel and drive off and enjoy your holiday I did pay for the extra cover so the was no problems when returning the car the turnaround was quick when returned aswell a quick check of car and before you know it you was at the airport only negative is that it was more expensive than other companies but from reading other reviews I didn't mind paying… Read Full Review

Drivalia_Car_Rental's Response to J1mmyc's Review

Written on: 23/06/2015

Thanks for your review. We are pleased that everything was up to your requirements and you enjoyed your car hire experience with us.

You are right that we are not the cheapest car hire company but all of the things that we offer such as the quality of our cars, the high level of staff per client, the attention to detail and so on comes at a slight premium. We aim to provide realistic and honest pricing whilst delivering the very best service and this is what, like you our customers appreciate.

If you have not already done so please like us on Facebook to stay up to date with the latest news and offers!

We look forward to seeing you next time!
The Drivalia Team

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★★★★★

“Nice experience with car of Drivalia”

Written on: 11/06/2015

Good car for this price, clean. Returning process was very fast and didn't need wait for shuttle bus. Staff was friendly and helpfull. It was a bit difficult find Drivalia shuttle at the airport and we needed to wait for shuttle and in car rent office about 1.5 hour… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 23/06/2015

Thanks for leaving a lovely review. We are pleased that everything was to a high standard for you and we hope that we can look forward to serving you again soon.

Kind regards
The Drivalia Team

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★★★★★

“Excellent service and good value would recommend.”

Written on: 11/06/2015 by Jordan418 (1 review written)

Very impressed and happy with the service. I would recommend to family and friends and I will be using this company each time I visit Alicante… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 23/06/2015

Thanks for taking the time to leave a review.

We always work hard to ensure that we offer a great service to our clients and we are pleased that we lived up to our reputation!

We do hope that we can look forward to serving you again soon and in the meantime we would love it if you like us on Facebook so that you can stay completely up to date with the latest news, offers and promotions.

All the best
The Drivalia Team

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★★★★★

“I wouldn't go anywhere else for car hire from Alicante”

Written on: 10/06/2015 by Monaghan412 (1 review written)

I have used Drivalia from Alicante several times now and the experience has always been excellent - from booking to drop off at the airport. Quick, efficient and friendly - just the way I want to start and end my holiday. I wouldn't go anywhere else now… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 23/06/2015

Thank you for taking the time to share your comments. It´s always lovely to hear from satisfied customers but especially when it is a returning customer.

We hope that we can continue to serve you for many years to come. If you have not done so already please like Drivalia Car Rental on Facebook and you will be completely up to date with all of the latest news and offers!

All the very best
The Drivalia Team

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★★★★★

“Preiswert, problemlos”

Written on: 09/06/2015 by FrankBothe (1 review written)

schnelle Abwicklung, prima Wagen (Fiat 500L, Diesel), unproblematische Rückgabe. Oft wird geraten einen Vermieter mit Station direkt am Flughafen zu wählen. Kann ich nicht empfehlen, dort habe ich schon stundenlang in de Schlange gestanden. Bei Drivalia hatten wir 10 min Wartezeit auf den Bus, 5 min Transfer aber dort ging dann alles fix. Kosten: sehr günstig, man darf sich halt nicht auf die ganzen angebotenen Zusatzversicherungen einlassen. Braucht man auch nicht. Reifenschaden? Den habe… Read Full Review

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★★★★★

“Hire Car from Alicante Airport”

Written on: 09/06/2015 by Derrick77 (1 review written)

On arrival at Alicante airport, on route to the shuttle bus pick-up point we walked pasta number of 20-deep queues at various car-hire companies. when we got to the pick-up point the bus appeared after about 2 mins. The driver pointed out landmarks to look for when returning our hire car. Car collection was straightforward with no hidden surprises and the car was very satisfactory indeed. Car return was equally straightforward. My only comment is that the provision of a regional road map would… Read Full Review

Drivalia_Car_Rental's Response to Derrick77's Review

Written on: 23/06/2015

We hate queues as much as anyone and this is why we carefully plan our operations on a daily basis to ensure that we have enough staff working and enough shuttle busses operating in order to keep the service running smoothly with minimal waiting times.

We very much look forward to seeing you next time you are in the area!

Thanks for choosing Drivalia.

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★★★★★

“Our first choice when we come back to Majorca”

Written on: 09/06/2015 by 5000000 (1 review written)

Good booking site. Shuttle from airport was waiting for us and short drive to Drivalia offices. Fast and friendly service at the reception. We had a Ford Fiesta, which was almost brand-new. We had taken the premium option and return delivery was easy and smooth. We handed in the car with the keys, and the shuttle brought us to the airport right away. A very good experience. Competitive car rental with excellent service. Will use again… Read Full Review

Drivalia_Car_Rental's Response to 5000000's Review

Written on: 23/06/2015

Thanks for taking the time to leave a review.

We always work hard to ensure that we offer a great service to our clients and we are pleased that we lived up to our reputation!

We do hope that we can look forward to serving you again soon and in the meantime we would love it if you like us on Facebook so that you can stay completely up to date with the latest news, offers and promotions.

All the best
The Drivalia Team

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★★★★★

“Excellent Car Rental”

Written on: 08/06/2015 by PhilKeeble (1 review written)

The shuttle bus was easily found and waiting close to Palma arrivals. Driver very helpful getting all our luggage aboard and explaining where to find the office from the motorway when we return the vehicle. The collection process was good (perhaps more straightforward because we bought the all-inclusive package). A couple of scratches were found on the car and added to the documentation before leaving. Delivery back to the office a week later was a simple and quick process (after filling up… Read Full Review

Drivalia_Car_Rental's Response to PhilKeeble's Review

Written on: 23/06/2015

Thanks for your review!

It´s always great to hear of happy customers and we are grateful that you took the time to share your experience.

We do hope that we can look forward to serving you again. In the meantime please do like "Drivalia Car Rental" on facebook to stay completely up to date with the latest news and offers.

Kind regards
Steve
Drivalia Car Rental

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★★★★★

“trip to majorca”

Written on: 08/06/2015 by billyatquilly (1 review written)

everything went like clockwork . no problems at all . Pickup at the airport was quick and easy . At the office , only one customer in front of us and we were quickly sorted and on our way . Booked thru economy cars .com . additional extra insurance was offered at the desk but no hard sell - declined as I have my own additional insurance cover . Security deposit then booked against my credit card which was to be cancelled when I returned the car in good condition . Fuel policy was good - collect… Read Full Review

Drivalia_Car_Rental's Response to billyatquilly's Review

Written on: 23/06/2015

Sunny greetings from Spain!

Thank you for renting a car from us and also for taking the time to leave your feedback.

We are pleased that everything was up to your expectations. We do strive to give the very best in service and although we have to make clients aware of their obligations to us if they choose to insure elsewhere we are not here to make pressure on anyone and it´s lovely to hear that our clients note the difference between us and some others.

We hope that we can serve you again soon!
Saludos!
The Drivalia Team

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★★★★★

“refreshingly easy”

Written on: 08/06/2015

Having flown into Alicante hundreds of times, it was refreshing to not have to fight the throng of people in the car hire hall. We were greeted by the shuttle bus and in within 15 minutes we were driving away without having to march up and down the car park clicking the remote control to find your car. Great Service… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 23/06/2015

The bus service really does make all the difference in the busier months doesnt it!

Thank you for sharing your opinion with others. We are pleased that everything was acceptable for you. We hope that we can serve you again soon.

Saludos!
The Drivalia Team

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★★★★★

“Recommended”

Written on: 07/06/2015 by Peter_Lu (1 review written)

Very good experience using this car rental company in Alicante. No surprises, all explained on their webpage. Will use again if flying to any destination where they operate… Read Full Review

Drivalia_Car_Rental's Response to Peter_Lu's Review

Written on: 23/06/2015

Thank you for your kind review. We are pleased that everything was acceptable and you had a pleasant experience with us.

We hope that we can be of service to you again in the future.

All the best
The Drivalia Team

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★★★★★

“Very good expierence”

Written on: 07/06/2015 by barzyboy (1 review written)

As we had to take my brother in law with us at the last moment we were very pleased to get upgraded to a larger car which was very kind of Drivalia. The pick up and drop off of the car was quick and easy,also the pickup and return to the airport quick and easy by their minibus,the drivers were very friendly and helpful,giving a good explanation how to return the vehicle to their office… Read Full Review

Drivalia_Car_Rental's Response to barzyboy's Review

Written on: 23/06/2015

It´s all part of the service!

We are really pleased that everything was good for you and that you were happy with your upgrade. We thank you for taking the time to share this feedback with others.

We hope that we can look forward to serving you again soon and in the meantime please like us on facebook to stay completely up to date with all the latest news!

See you soon
The Drivalia Team

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★★★★★

“Drivalia Palma Majorca very good service”

Written on: 07/06/2015 by Brinuk (1 review written)

The hire of a car was very easy and the service was very good. The car was nearly new and in excellent condition. The petrol was full and we only had to return it the same. We chose the Ultimate package which proved to be a good choice because someone damaged our hire car while it was parked and we were away. However the Drivalia staff were very helpful on the car return and assured us that we were fully insured and that there would be no cost to ourselves. Our experience of using Drivalia… Read Full Review

Drivalia_Car_Rental's Response to Brinuk's Review

Written on: 23/06/2015

Thank you for your review. We are delighted that our Palma team servied you to your expectations and we hope that it will be the first of many visits to see us!

If you have not already done so please like us on Facebook to stay completely up to date with the latest news!

See you soon!
The Drivalia Team

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