Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.7 / 5
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95.7% of users recommend this
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Drivalia Car Rental - www.drivalia.com

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★★★★★

“fantastic !”

Written on: 22/04/2015 by Emanuelr185 (1 review written)

I can only say everything good about the company apart from on arival the lady staff trying to force additional in my ththroat.but very good through out.well done… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 28/04/2015

Thank you for taking the time to leave a review. We are very pleased that everything was satisfactory for you.

It is important that we advise clients of the terms of their contract and the options available to provide full cover. We see so many incidents these days ranging form scuffs and scrapes through to cars being stolen and so we do have to offer clients the option to cover everything but our intention, as reflected in comments of others is never to put pressure on a client.

I do hope that you will use us again and am pelased that in general you were satisfied with the service you received.

We look forward to serving you again soon.

All the best
The Drivalia Team

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★★★★☆

“A good experience”

Written on: 19/04/2015 by DavidGPWales (1 review written)

A fast, efficient car hire experience. Much better than the "on-site" airport car hire experiences in previous years. Helpful and informative staff who understood your requirements. A good clean car, exactly as described in contract. I will certainly use this company again in future visits… Read Full Review

Drivalia_Car_Rental's Response to DavidGPWales's Review

Written on: 21/04/2015

Hola!

Thank you for taking the time to leave a review. We are really happy that you enjoyed a great car hire experience with us and we hope that we can be of service to you again soon.

In the meantime please do like "Drivalia Car Rental" on Facebook to stay completely up to date with all the latest news and offers!

Hasta pronto!
The Drivalia Team

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★★★★★

“Excellent car hire company, have been with many over...”

Written on: 19/04/2015 by DavidGRoberts (1 review written)

Excellent car hire company, have been with many over the years, the best by miles. Will definitely use them again… Read Full Review

Drivalia_Car_Rental's Response to DavidGRoberts's Review

Written on: 21/04/2015

Thanks for leaving a grat review. We are delighted that everything was good for you and hope that we can look forward to serving you again soon.

If you have not already done so please do like "Drivalia Car Rental" on Facebook to stay up to date with the latest news, offers and promotions!

All the best
The Drivalia Team

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★★★★★

“We had a brand new car fantastic The staff were...”

Written on: 18/04/2015 by Mickdick (1 review written)

We had a brand new car fantastic The staff were friendly and helpful with no waiting time, will use them again… Read Full Review

Drivalia_Car_Rental's Response to Mickdick's Review

Written on: 21/04/2015

Hi and thanks for your review!

We are delighted that everything was up to your expectations. We are very proud of our team who are very customer orientated and speed of service is a real priority to us!

We hope to see you again soon and in the meantime please like Drivalia Car Rental on Facebook and you will be amongst the first to know all the latest news.... you could even win a car... like us to find out more soon!

Hasta pronto!
The Drivalia Team

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★★★★★

“Highly recommend Drivalia”

Written on: 18/04/2015 by YasmineMcGee250 (1 review written)

Can't recommend your company enough to others. The overall experience was great. Completely satisfied with your service , condition of the car was immaculate. Pick up and return easy. Just made the whole thing a pleasant experience and would without a doubt use this company again… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 21/04/2015

Hola!

Thank you for taking the time to leave your review.

Service, honesty, transparency and of course quality of cars are our top priorities and we are delighted that we delivered!

We hope that we can look forward to seeing you again on your next visit to Spain and in the meantime please do like us (Drivalia Car Rental) on Facebook to stay up to date with the latest news and promotions!

Hasta pronto!
The Drivalia Team

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★★★★★

“Excellent experience”

Written on: 18/04/2015

It couldnt have been better. I highly recommmend this company. Their goal is customer satisfaction. Thanks!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 21/04/2015

Thank you for a lovely review. We are delighted that you had a great experience with is and hope that we can look forward to welcoming you again soon.

In the meantime please do like Drivalia Car Rental on Facebook o stay up to date with all the latest news!

We look forward to serving you again soon!

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★★★★★

“Excellent overall experience ”

Written on: 17/04/2015

Had heard some negative comments about Drivalia, especially with regard to hard sell on insurance. This didn't happen, they accepted that I had my own insurance policy. The staff were more courteous than any other I had encountered in Car Rental at Alicante airport, I have rented at least six times a year over the past twelve years. Plenty of agents on duty looking very smart in their uniforms, gave an overall impression of efficiency. The transaction was completed much quicker than if I had… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 21/04/2015

Thank you for your kind comments. Like all car hire companies we have to inform people of their responsibilities under the contract but as per your experience we are not in the business of applying pressure to clients.

We actually have one of the highest staff to client ratios which ensures that we always deal with our customers as fast as possible with minimal fuss and minimal waiting - afterall, your car hire is the start of your holiday and we all hate waiting in queues!

If you have not already done so please do like "Drivalia Car Rental" on Facebook to stay up to date with the latest news, offers and promotions and we hope that we can be of service to you again very soon.

All the best
Steve
Drivalia Car Rental

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★★★★★

“Fast and furious handling”

Written on: 16/04/2015 by Kallieb192 (1 review written)

No waiting and exellent condition of the car and a resonably price… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 16/04/2015

Thank you for leaving a review. We are delighted that you were pleased with the speed of our service and the condition of your car. We do hope that we can look forward to serving you again on your next visit to Spain.

Please do follow us on Facebook to keep up to date with the latest news!

All the best
The Drivalia Team

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★★★★★

“Excellent Service”

Written on: 15/04/2015 by Taylor100 (1 review written)

This was the first time we have used Drivalia and we travel to Alicante Airport several times a year. The overall service from every member of staff was fantastic. We didn't have to wait very long for the minibus to take us from the airport to Drivalia and when we arrived, again there was no waiting around and the service was very good. On returning the car, we drove straight in, they checked the car and we got straight on the minibus back to the airport without any waiting around. We will… Read Full Review

Drivalia_Car_Rental's Response to Taylor100's Review

Written on: 16/04/2015

Thank you for taking the time to leave such a detailed review. We are really pleased that you were happy with the service that you received from Drivalia and we look forward to being of service to you again.

If you have not already done so please do like Drivalia Car Rental on Facebook to stay up to date with the latest news, offers and competitions!

Hasta pronto!
The Drivalia Team

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★★★★★

“Excellent car hiring!”

Written on: 15/04/2015 by BrendenDonnelly265 (1 review written)

Friendly staff and easy access in getting and leaving the car!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 15/04/2015

Thank you for the review. We are pleased that everything was good for you and that you enjoyed your car hire experience.

We look forward to serving you on your next visit to Spain and hope that we can be of service to you for many years to come.

In the meantime please do like Drivalia Car Rental on Facebook to stay up to date with all the latest news and offers.

All the best
Steve
Drivalia Car Rental

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Drivalia_Car_Rental's Comment

Written on: 16/04/2015

Thank you for taking the time to leave a review. It´s fantastic that everything was good for you and we are delighted that you are pleased with the service you received.

Please do like Drivalia Car Rental on Facebook and you will be amongst the first to know about our latest offers, news and competitions!

We look forward to seeing you again!

All the best
The Drivalia Team

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★★★★☆

“Very good service”

Written on: 15/04/2015 by 500Mendoza (1 review written)

Happy to recommend Drivalia, well prepared vehicles, a good airport shuttle service and reasonable pricing. If you need to rent a car in Alicante, you won't go far wrong with this lot!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 15/04/2015

Thanks for the review and for placing your trust in us. We are pleased that everything was good for you and that you are happy with the service you received!

We look forward to serving you again and in the meantime please do like Drivalia Car Rental on facebook!

Many thanks
The Drivalia Team

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★★★★★

“Best car rental experience”

Written on: 14/04/2015 by yoDodd1967 (1 review written)

Hired a car for a week from Drivalia at Alinate airport. This is the best car rental experience I have had (out of 20+ previous). Great price, great fuel policy (Full to full) so no rip off with fuel charges, no hard sell for extra insurance at the counter, vehicle had a few scratches and was due to go in to have those fixed, not all were noted on the form, but no hastle on returning the car. Would use these guys again and thoroughly recomend them. Friendly staff as well. What's not to… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 15/04/2015

Thank you for the lovely review. We are delighted that everything was to your required standard.

Our whole business is based on being honest, transparent and fair. We are not always the cheapest but our clients do value the quality and honesty that we deliver which is what we pride ourselves on.

We look forward to serving you again on your next visit to Spain. Please check out our website at drivalia.com and like us on Facebook in order to stay up to date with the latest news and offers!

See you soon!
The Drivalia Team

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★★★★★

“very good service,”

Written on: 14/04/2015 by Whitaker490 (1 review written)

Very good service all staff very helpful,from pick up at airport, office staff also very good.the whole experience from start to finish.we have been going to majorca for 20years now,and this was the best service we have had in that time.we will book with them again directly,next time and will recommend them to our friends… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 15/04/2015

Thank you for your review. We are delighted that our Palma team took good care of you and that everything was to your required standard.

We look forward to serving you again and being of service to you for years to come! Please do like Drivalia Car Rental on Facebook to stay up to date with all the latest news and offers!

Until next time...
Hasta pronto!
The Drivalia Team

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★★★★★

“Trato excellence y todo conforme lo acordado”

Written on: 14/04/2015 by 363Elliott (1 review written)

Esta semana Santa alquilamos un coche por 5 Dias en Palma. Todo contratado a traves de la pagina online. Y todo fue segun lo acordado y pagado online sin ningun tipo de sorpresas como he escuchado de Otras casas de alquiler. El trato del personal muy bien, y el traslado del aeropuerto y al aerpuerto rapido y sin esperas. Asi que todo muy correcto y recomiendo Drivalia totalmente despues de la experiencia positiva… Read Full Review

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★★★★★

“Easter holiday ”

Written on: 13/04/2015 by Helenamoller (1 review written)

As always à verk fast and Easy rental procedure with drivalia. You Know what you are paying for and no hazzle with unknown costs. We got à brand new car this time, excellent! All staff at drivalia Spears very good english as well. Have tried several rental companies at ALC AirPort, but Will inlyft use drivalia from now on. Have rented From drivalia some 5-6 Times' and always very pleasant experience. … Read Full Review

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★★★★★

“Super car hire service”

Written on: 13/04/2015 by Millerbod (1 review written)

Alicante airport. Second time using Drivalia. As usual a very prompt and helpful pick up at airport. Pleasant and helpful service at collection point. My details were brought up from last time quickly. Offered discount on insurance in future if I booked directly with them rather than a broker. Offered choice of a Ford Fiesta or Skoda. Clean car, only 13k on the clock just like last time. easy polite drop off of car. Exemplary service throughout… Read Full Review

Drivalia_Car_Rental's Response to Millerbod's Review

Written on: 15/04/2015

Thank you for leaving a review. We are delighted that everything was good for you and that you enjoyed your experience with Drivalia.

Please follow us on Facebook to keep up to date!

We look forward to seeing you soon.

All the best
The Drivalia Team

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★★★★★

“Painless pick-up”

Written on: 13/04/2015 by Davethemod (1 review written)

On arrival at the pick-up point there were plenty of staff on hand to process the waiting drivers, so many centres only have one staff member to process a all the drivers which causes long delays, but not Drivalia process was quick, and on the road in no time. I was very pleased with the service… Read Full Review

Drivalia_Car_Rental's Response to Davethemod's Review

Written on: 15/04/2015

Hola!

Thank you for your kind review. You do make a valid point... we operate one of the highest staff to client ratios and a carefully planned rota which enables us to always be fast and keep waiting times to a minimal (often zero) even at the busiest of times. We operate more than one shuttle bus too so when it is busy we can cater for all of the waiting clients and let you focus on what is most important - starting your holiday with no stress!

We do hope that we can look forward to serving you again next time you are in the area and in the meantime please do like Drivalia Car Rental on Facebook to stay completely up to date with the latest news and developments!

Hasta pronto!
The Drivalia Tean

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★★★★★

“Fantastic Service & Quality of Cars”

Written on: 13/04/2015 by tcHull220 (1 review written)

Transfer to car rental arrived within minutes of arriving at the bus stop. Easy to find as displayed on car rental information sheet. Staff extremely friendly & helpful. The car itself was immaculate & great to drive. Would definitely recommend this car rental company & would use it again on my next trip !… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 15/04/2015

Thank you for leaving a review. We are delighted that everything was good for you and that you found the staff and car as we always strive to be.

I hope that we can look forward to serving you on your next visit to Spain and in the meantime please do like Drivalia Car Rental on Facebook - that way you will know about all the latest news before anyone else!

All the best
The Drivalia Team

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★★★★★

“Amazing Service”

Written on: 13/04/2015 by BlueDean (1 review written)

This is the second time I have used Drivalia at Alicante Airport and being collected from the airport and taken to their site a few minutes outside of the airport is great when you have a family, because it saves time queuing to be served at the car hire desks in the airport. This is definitely a faster more civilized system of car hire! My son left his bag containing medical equipment on the shuttle bus and the Drivalia Team were really cool about getting it back to us; which meant a stressful… Read Full Review

Drivalia_Car_Rental's Response to BlueDean's Review

Written on: 15/04/2015

Thank you for taking the time to leave a review about the service that you received and of course thank you for recently hiring a car from Drivalia.

We are delighted that you were pleased with the service that you received. We certainly do try our best!

We hope that we can look forward to serving you again on your next visit to Spain and in the meantime please do like Drivalia Car Rental on Facebook to stay up to date with the latest news... and competitions to win a car hire which are coming soon!

See you next time!
The Drivalia Team

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★★★★★

“Best service, very freindly staff, better than best.”

Written on: 13/04/2015 by zinni1608 (1 review written)

never befor we have met such a friendly and helping staff before. The car was brand new and we were well cared. Very good information and evrything was better than best… Read Full Review

Drivalia_Car_Rental's Response to zinni1608's Review

Written on: 15/04/2015

Thank you for leaving a review. It´s great to know that our staff served you well and that you were happy with the car and service that you received.

If you have not already done so please do like us on Facebook where you can stay up to date on all of the latest news and offers.

Kind regards
The Drivalia Team

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