Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.8 / 5
98% of users recommend this
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Drivalia Car Rental - www.drivalia.com

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★★★★★

“1st class on all counts !”

Written on: 28/04/2014 by LordByron (2 reviews written)

Over the last ten years I have used many different car hire companies at Alicante Airport via an internet company, to achieve the best price. On one occasion I was directed to Drivalia. I found the prices, quality of cars, the friendliness and efficiency of the staff 1st class. After comparing prices on future visits, I found that Drivalia were competitive on price, so now only use them, booking my cars direct. I cannot fault them. It would be nice to have the cars on site, rather than off… Read Full Review

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★★★★★

“Excellent service”

Written on: 28/04/2014 by JessicaBlackburn (1 review written)

Other than the problem in finding the right level to go to (not being conversant with Alicante Airport) we were more than pleased with the service you offer. The driver of the mini bus was courteous and most helpful with our luggage,your reception staff were very helpful and explained everything very clearly. The vehicle was brand new,only 3km on the clock,and in pristine condition,we would have no question about using you again or rerecommending your service to others… Read Full Review

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★★★★★

“Drivalia great experience”

Written on: 27/04/2014 by Reynolds175 (1 review written)

Arrived at Alicante airport, perfect directions to bus location, bus waiting, 3 minute drive to car, I was sitting in my rental car ready to go in less than 10 minutes. Would definitely use this service again… Read Full Review

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★★★★★

“Excellent car hire Experiance !”

Written on: 27/04/2014 by Eatonas1971 (1 review written)

From the moment I was picked up at the pick up point from a very helpful driver through to the very friendly reception staff who were up front with the cost of the hire and NOT once did they try to miss sale any insurance policies. I would advice the reception to inform the customer the windscreen, wheels, tyres and lights will be thoroughly inspected on return so to do like wise when picking the car up. On returning the car the service and speed of the staff was very impressive especially as I… Read Full Review

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★★★★☆

“HASSLE FREE RENTAL”

Written on: 26/04/2014 by ktRalston167 (1 review written)

HADN'T HEARD OF DRIVALIA BEFORE BUT SEEM VERY PROFESSIONAL. EVERYTHING (CAR,RENTAL HUT,SHUTTLE BUS)SEEMED NICE AND NEW AND PROCESS WENT LIKE CLOCKWORK. STILL THINK THE CHARGE FOR PETROL IS OTT (€ 84 FOR A CORSA TANK) BUT MOST RENTAL COMPANIES DO THIS - NEED AN OPTION TO TOP UP TANK TO FULL WHEN RETURNING AS NO-ONE WILL EVER USE TANK ON SHORT RENTALS.SORT THIS OUT AND THEY WOULD GET TOP MARKS. BY WAY LIKED THE DRINKS MACHINE OUTSIDE THEIR HUT - AT LEAST THIS WAS REASONABLY PRICED!… Read Full Review

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★★★★★

“Efficient and stress free”

Written on: 26/04/2014 by Bakercakes81 (1 review written)

A very professional company, no hidden extras, very easy transactions from start to finish. I would highly recommend using this company. Staff were very helpful and the quality of the vehicle was as expected… Read Full Review

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★★★★★

“Excellent service”

Written on: 26/04/2014 by Dalyrr251 (1 review written)

I have used many car hire companies at Alicante airport but this is by far the best. No endless queuing. A fast, friendly and stress-less experience. Would definitely use again and recommend… Read Full Review

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★★★★★

“A good experience!”

Written on: 25/04/2014 by Quentin72 (1 review written)

I hired a Opel Insignia for our easter holiday i the Alicante area. The trip to the office from the airport went quick, the staff at the office spoke good english, were efficient and polite. The car was brand new. The car-delivery went quick, and we were driven to the airport a few minutes after returning the car. Their prices are very competible, so Drivalia can surely be highly recommended!… Read Full Review

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★★★★☆

“Top noch”

Written on: 24/04/2014 by 1945Diaz (1 review written)

Absolutely perfect! Got a new car. Met nice people! And there was no hick ups. The only thing that annoyed me was that the promising "everything is covered in the insurance" wasn't exactly true. To get "everything" it costs quit a bit more. … Read Full Review

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★★★★★

“Delayed flight”

Written on: 24/04/2014 by Carolliz (1 review written)

Even though our flight was delayed by 3 hours which meant that we didn't arrive until 3.30am the Drivalia representative was friendly and polite. Thank you to her… Read Full Review

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★★★★★

“Customer service”

Written on: 24/04/2014 by Vega464 (1 review written)

I was very nervous about going off site to hire a car as alicante is not an airport I usually use but I needn't of worried from the start to the finish the customer service was excellent will definately use them again . Don't normally write revies but felt the need on this occasion … Read Full Review

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★★★★★

“Always a Good Experience”

Written on: 23/04/2014 by fab1888 (2 reviews written)

I have used Drivalia (Alicante) on my bi-annual trips to Spain for the last 2 or 3 years now and I would not use another company. - Good efficient transport to off site collection - No queues at reception - Good reliable vehicles which come with a spare tyre not a puncture repair kit - Good return process - Competitive prices… Read Full Review

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★★★★★

“Fantistic”

Written on: 23/04/2014 by Daving1955 (1 review written)

Great staff. xxx… Read Full Review

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★★★★★

“Excellent Service”

Written on: 22/04/2014

Reception staff were extremely polite and helpful. Fabulous brand new car provided and excellent prompt transfers to and from the airport. Couldn't have asked for better service… Read Full Review

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★★★★★

“excellent service!!”

Written on: 22/04/2014 by Shyanne357 (1 review written)

My recent visit to alicante was fantastic due to the excellent service i have received with drivalia. I did not realise that i would have to leave the building to be taken to pick the car up but with a quick phone call to drivalia they directed me to the pick up point. We unfortunately missed the mini bus due to me putting in the wrong arrival time but they sent another within 5 minutes and we were quickly taken to the office to pick up our car. The car was absolutely immaculate!! It had only… Read Full Review

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★★★★★

“Could not have been better”

Written on: 21/04/2014 by RichardJR (1 review written)

We spent a ridiculous amount of time researching car rental options from Alicante in an effort to avoid them. We stumbled across Drivalia, thru Economy Car Rental, at the last minute. It was the luckiest part of our holiday. Every part of the process was a joy compared to what we have experienced before. Rather than a long walk and then a stressful wait at one of the airport offices, we were taken by shuttle from the airport to the new and very pleasant off=site Drivalia office. Our… Read Full Review

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★★★★★

“Great Service”

Written on: 21/04/2014 by toonsandballoons (1 review written)

I was very wary of booking a car off site in Alicante airport but the experience with Drivalia was excellent from the booking process to collection at the airport with lots of information provide about the process. Check in & out was very quick and the car was very fresh and clean. Will definitely use them again. I got good value with no hassle about extras… Read Full Review

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★★★★★

“Drivalia rental experience”

Written on: 21/04/2014 by Mayrao272 (1 review written)

Excellent overall experience. We arrived at the airport and walked past several long ques of people waiting for other hire company desk service. We easily found our pick up point and were met there by an extremely friendly shuttle bus driver. On the short 2 min trip round to the depot he explained how to easily find it on our return. At the depot the staff were excellent, no hidden extras and we were in our brand new car and away within 10 mins!!! Easy on return and dropped quickly back to… Read Full Review

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★★★★★

“First class service and helpful staff.”

Written on: 20/04/2014 by Gentry450 (1 review written)

Very highly recommended. To get the best deal with them direct and do not be tempted to go through an agency. All the cars appear to be in good condition and clean. The Staff are friendly, helpful and considerate. Both the collection and the return process are well honed and efficient. We had to wait when we arrived for the transfer to the depot and I would have been far happier if when I had stepped outside the airport I could have seen a post with "Drivalia" on it so that I knew where I… Read Full Review

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★★★★★

“Drivalia / Alicante / April 2014”

Written on: 19/04/2014 by noFallon59 (1 review written)

I'd read a couple of reviews of this company (Drivalia) before booking and there was nothing negative so I decided to change from the company I'd used previously. Apart from a good price (especially compared to the in-terminal companies) they offered the option to return with a full tank of fuel (so again a pleasant difference to others). I was also impressed by their speed of response to something I couldn't do on the web site (ie: book a second driver but just for the period that they were… Read Full Review

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