Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.8 / 5
1504
97.1% of users recommend this
  • Value For Money

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Drivalia Car Rental - www.drivalia.com

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★★★★★

“worry free”

Written on: 05/09/2014 by Rudy223 (1 review written)

Nice car. Friendly and helpful both at the shjuttle bus and in the reception area. Drivalia make the process simple and hassle free… Read Full Review

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★★★★☆

“Great Car Hire”

Written on: 05/09/2014 by Turner370 (1 review written)

A great service at a reasonable price. Shuttle bus to hire location was fast and friendly and the hire process was straight forward. Car was clean and in good condition. Return process was also straight forward. Would definitely use again and recommend to family and friends… Read Full Review

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★★★★★

“car hire drivalia”

Written on: 04/09/2014 by carol1953 (1 review written)

Excellent service from first booking to final drop off all staff very friendly and helpful will definitely be using them again on future visits… Read Full Review

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★★★★★

“My Drivalia Experience”

Written on: 04/09/2014 by KyleHoffman228 (1 review written)

Fantastic from the word go, we booked our car over the Internet, very efficient. On arrival at Alicante Airport we walked straight to the Drivalia minibus, we were taken to collect our car which again was slick and very simple. We were given full instructions on returning the car with a detailed map. Couldn't be easier. Again on our return we handed over the keys, got on the minibus and were taken straight to the airport. Would certainly recommend Drivalia. Excellent service and very… Read Full Review

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★★★★★

“Excellent value”

Written on: 04/09/2014

Hired a economy class car from the Alicante in August 2014. Don't be put off by the fact that the depot is not in the airport, the time it takes in the free shuttle bus service is no longer than the time it would take to queue for an airport desk. Research the Drivalia website, it is really transparent with their services and fuel policy. I was sceptical at first but this company has the highest review ratings for any Alicante car rental service and rightly so. I found them to be by far… Read Full Review

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★★★★★

“Fantastic efficient service”

Written on: 03/09/2014 by Kimble (1 review written)

Great service, great price, friendly and helpful. Everything was all prepared, took minutes to complete paperwork and pay, car was ready and waiting, cannot fault the company… Read Full Review

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★★★★★

“Extremely brilliant service!”

Written on: 03/09/2014 by Davidn64 (1 review written)

Really pleased with our experience, shuttle bus was waiting when we arrived at the airport, arrived at the office and got seen to straight away by friendly staff, very straightforward process, all in all a fantastic experience that would recommend to anyone, well worth taking out the extra insurance for a very small cost as it saves you putting a deposit down on a credit card. Thank you drivalia!… Read Full Review

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★★★★★

“Great Service”

Written on: 03/09/2014 by Bagstar (1 review written)

Really easy and swift service. Multi lingual staff at the hire desk make life easy and all the requested extra equipment (sat nav and booster seat) was in good condition. Car clean and tidy and could not fault. Only a few minutes waiting for shuttle bus on collect and return made it a very efficient service… Read Full Review

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★★★★★

“great service”

Written on: 03/09/2014 by JermaineBrady175 (1 review written)

after trying a few other car rentals we were fed up with the long queues and not enough courtesy vans .we kept seeing drivalia vans picking up customers while we still waited for ours ,and decided the next time we will try them. we turned up and seven or eight people in front of us filled up the waiting van,as he left another turned up and off we went to collect our car.staight in the office up to the desk and ten minutes later we were off. Same on return,great stuff… Read Full Review

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★★★★★

“excellent service in Spain”

Written on: 03/09/2014 by Salazarhy294 (1 review written)

Pick up from airport is excellent, clearly signed and no waiting involved. Reception staff speak very good English and are very helpful. Return service is promt and friendly… Read Full Review

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★★★★★

“Great value for money and quality of services”

Written on: 02/09/2014 by ThaddeusGonzales449 (1 review written)

Driving time from the stop to the office and parking space of 3 minutes. Friendly staff, quick registration and getting a car. Receiving the car and return transfer to the airport quick and polite. I had a car booking online Drivaliya with extended insurance. When getting a car or no extra cost, except declared when booking… Read Full Review

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★☆☆☆☆

“Do not rent with this company”

Written on: 01/09/2014 by Wallace196 (1 review written)

Never in renting cars abroad have I encountered such a hard sell on Insurance. Would you like to upgrade from Basic Insurance? No Thankyou ! Yes but if you upgraded you would get this and that for only €7 per day extra. No Thankyou ! Sorry but you need to understand if you take our insurance. No, no, no , no , no and so it went on. Spoiled my holiday before it even started. Do not book this company and honestly was not even so cheap . You have been warned… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 08/09/2014

Dear Wallace196

Thank you for reviewing your recent experience with our company.

We're sorry we did not achieve your satisfaction and that you felt your holiday was spoilt because of your car hire collection.

It is our staff's duty to ensure that all customers are fully aware of all the liabilities and risks they assume if they decide to not purchase our top-up coverage. We're very sorry if it came around as a hard sell, it was certainly not our intention.

Kind regards,

Drivalia

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★★★★★

“My Drivalia Experience”

Written on: 01/09/2014 by BuddyJB (1 review written)

Fantastic from the word go, we booked our car over the Internet, very efficient. On arrival at Alicante Airport we walked straight to the Drivalia minibus, we were taken to collect our car which again was slick and very simple. We were given full instructions on returning the car with a detailed map. Couldn't be easier. Again on our return we handed over the keys, got on the minibus and were taken straight to the airport. Would certainly recommend Drivalia. Excellent service and very… Read Full Review

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★★★★★

“excellent service in Spain”

Written on: 01/09/2014 by GillParr (1 review written)

Pick up from airport is excellent, clearly signed and no waiting involved. Reception staff speak very good English and are very helpful. Return service is promt and friendly… Read Full Review

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★★★★★

“Very good car hire company”

Written on: 01/09/2014

I rented à car with Drivalia, and was very pleased I was not forced to pay for à full tank. I only needed €19,- for the purpose I needed the car for. Very pleasant staff, transfer was already waiting, very kind people at the desk, and à good and clean car. Easy way of returning the car, and I was back in the AirPort within 12 minutes after parking my car at the Drivalia office (which is very near to the AirPort). I travel very regularly, and I am very satisfied… Read Full Review

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★★★★★

“Very professional service”

Written on: 30/08/2014

Following a traumatic car hire experience last year we found this year to be a less harrowing experience. We were given clear instructions on how to collect the car when we booked on line. Rather than waiting for hours in a queue within the airport we had a 5 minute walk to the bus depot where we were collected by a very friendly driver in the shuttle bus. Five minutes later we were at the Drivalia Centre. A helpful lady sorted out the car hire with us and off we went. The car we hired was a… Read Full Review

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★★★★★

“Excellent Car Rental”

Written on: 30/08/2014 by madassmax (1 review written)

Whole process was excellent from booking via their website, through to pick up and return. Staff were very friendly and helpful, and everything was dealt with very quickly and efficiently. They were so good that i felt really guilty when i returned the car as someone had hit it part way through our holiday, 20+yrs of holidaying in Spain and never had an accident yet with a hire car until this trip :-( As a footnote to that i would highly recomend paying the extra for the insurance, DO NOT… Read Full Review

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★★★★☆

“A good car hire experience.”

Written on: 29/08/2014 by Janeecook (1 review written)

The service from Drivalia was excellent. The car was in excellent condition and the staff all very helpful. A very efficient service. The only thing that was not very clear was that Drivalia is not in the airport but off site with some of the other hire companies. There is a shuttle bus to take you there and it only takes 5 minutes at the most. Once we realised this everything was very smooth. You catch the shuttle bus from spaces 1 and 2 at the coach stop on the ground floor of the airport… Read Full Review

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★★★★★

“Hire car heaven”

Written on: 27/08/2014 by DarrellHolloway (1 review written)

Before hiring a car I did a search on the internet and the one place that got consistently good reviews was Drivalia. Yes you do have to catch a mini bus but after hearing the nightmare stories on waiting in the main airport this really isn't an issue. We waited perhaps 5 minutes for the bus to arrive but then it was full. The driver apologised that he couldn't take us all but took me the driver with the family to follow on. Once we got to the site (5minute drive away) I was dealt with… Read Full Review

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★★★★★

“Excellent service. Excellent cars”

Written on: 26/08/2014 by Maxinetw (1 review written)

Our experience with this car company was excellent. We arrived and was collected by there mini bus and was at the car hire company in less than 5 mins. Very polite staff who spoke English no extras to pay except petrol which is the normal for most hire companys in Spain. The car was very clean no scratches or dents and pick up of the vehicle was quick and easy. When returning the car found the instructions to get back was clear and found it no problem. They checked car within minutes of us… Read Full Review

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