Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.7 / 5
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95.4% of users recommend this
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★★★★★

“Summer holiday ”

Written on: 15/08/2016 by AnthonyAllen (1 review written)

Quick service,bus easy to find. Brilliant price, helpful staff… Read Full Review

Drivalia_Car_Rental's Response to AnthonyAllen's Review

Written on: 15/08/2016

Thank you for your review!

We hope that we can look forward to serving you again soon!

All the best
The Drivalia Team

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★★★★★

“A Quality Company”

Written on: 15/08/2016 by CaroleMaria (1 review written)

An excellent experience from beginning to end.Clear directions to the shuttle bus and minimal waiting time for it. The Drivalia staff at their smart premises were polite,efficient and very helpful both at collection and return of the vehicle. The car was super...clean and a pleasure to drive.I can't choose one particular staff member to mention as everyone i spoke to was so impressive. I will definately be using this company again and can highly recommend to others. Keep up the good work...you… Read Full Review

Drivalia_Car_Rental's Response to CaroleMaria's Review

Written on: 15/08/2016

Hello from Spain

Thank you for a lovely review, we are delighted that everything was good for you and we thank you for the kind words about our staff.

We look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Late collection”

Written on: 15/08/2016 by Jaszet815 (1 review written)

Fantastic service from the team at Drivalia Alicante. Our flight was delayed by 3 hours causing us to pick up after official closing time of the rental desk. We called Drivalia from Gatwick airport and they assured us they would wait for us - eventually we arrived at 00.30. The minibus transfer from the airport to the rental area was fast and efficient even in the early hours of the morning. Great job Drivalia!… Read Full Review

Drivalia_Car_Rental's Response to Jaszet815's Review

Written on: 15/08/2016

Hola

Thanks for your review. We are pleased we took care of you well and that you had a lovely time.

We do work hard to deliver a great service and it´s lovely to hear yoru feedback.

We hope that we will be able to look forward to seeing you again soon!

All the best
The Drivalia Team

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★★★★★

“Drivailia, Alicante”

Written on: 15/08/2016

Best car hire in Alicante. Based off site so there is no crowd fighting to get keys once you get off the plane. All in price with full CDW means no need for a huge credit card deposit and no worries about spurious damage claims on return. They rent full tank-full tank too so no fuel charges. Overall, perfect. Not the cheapest (at first quote) but they are there or there abouts after the other robbers had tricked you of another hundred quid. I wouldn't even think of using anyone else in Alicante… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 15/08/2016

Hola and thanks for your review!

You are right that our service usually is speedy compared the the often long queues in the main terminal. This summer we are operating three busses at busy times so that we can get you into your hire car and on your way as fast as possible!

We really look forward to the opportunity to serving you again very soon.

All the best
The Drivalia Team

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★★★★★

“Great service provided. Definitely recommend”

Written on: 15/08/2016 by Kaleigh435 (1 review written)

Great service absolutely faultless!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 15/08/2016

Hola

Thanks for your review, it´s great that you enjoyed hiring a car from us and we hope that we can look forward to serving you again soon.

All the best
The Drivalia Team

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★★★★★

“Brilliant , Very Helpful, Friendly , Quick and Easy to...”

Written on: 15/08/2016 by 17Smith (1 review written)

Brilliant , Very Helpful, Friendly , Quick and Easy to Collect… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 15/08/2016

Hola

Thanks for your review, it´s great that you enjoyed hiring a car from us and we hope that we can look forward to serving you again soon.

All the best
The Drivalia Team

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★★★★★

“Excelent service and quality. We will recommend Drivalia! ”

Written on: 14/08/2016 by Zaid469 (1 review written)

For the second time we are very satisfied with Drivalia. All the good informations about the location, transporting with the shuttle bus was perfect. We had new and fine cars for our needs each time. Good pricing and we got our no risk insurance as we wanted. Luckily no need for this at last and we had a wonderful and safe holiday in Spain. We will come back to you next year. We forgot to order gps navigation extra for our car, but the new Citroen cactus had it anyway installed in meny. Next… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 15/08/2016

Hola from Spain,

Thanks for trusting us with your car hire again and for taking the time to write a review. We are so lucky to have an overwhelming number of returning customers like you which makes us feel good that we are doing things right!

On some of our models like the Cactus and Sportage we always buy the models with the additional extras where we can because the GPS and also the other added features of the better models makes for a comfortable and enjoyable stay!

We do look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Fantastic car rental”

Written on: 14/08/2016 by Rippygolf (1 review written)

Booked through Do You Spain website. Very friendly and helpful desk staff. Cheapest rental fees and excellent rental vehicle. Will definitely use again… Read Full Review

Drivalia_Car_Rental's Response to Rippygolf's Review

Written on: 15/08/2016

Hola

Thanks for your review, it´s great that you enjoyed hiring a car from us and we hope that we can look forward to serving you again soon.

All the best
The Drivalia Team

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★★★★★

“Perfect start to the holiday!”

Written on: 14/08/2016 by Regann372 (1 review written)

Clear & easy to use web-site. I went for the guaranteed model Citroen DS3 and was not disappointed!! The friendly driver was waiting at the bus bay and took us straight to the depot. Really great English speaking staff got us on the road within minutes. The kids loved the car and it was perfect for what we needed. Very smart and economic. The drop off was just as easy and I would definitely use Drivalia again!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 15/08/2016

Hola

Thanks for your review, it´s great that you enjoyed hiring a car from us and we hope that we can look forward to serving you again soon.

All the best
The Drivalia Team

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★★★★★

“Super service ”

Written on: 14/08/2016 by 381Jamison (1 review written)

Quick car collection and car very clean new car. Just as I'd booked. . Map given and directions. English speaking staff and very friendly. Return journey only waited 15 mins for bus to airport. We'd chosen wrong fuel option and gave car back 3/4 full but they kindly refunded us some €€€ which they didn't have to. Really kind. Used before and would definitely use again. Collection is only 5 mins rude to airport on bus… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 15/08/2016

Hello

Thanks for your review, we are delighted that everything was good for you and that we delivered a good service as we try to do.

We look forward to seeing you again soon!

All the best
The Drivalia Team

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★★★★★

“Excellent customer service”

Written on: 14/08/2016 by 1956Power (1 review written)

Staff are always helpful and friendly. Pick up and drop off from airport always quick. Drivers helpful and polite… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 15/08/2016

Thank you for your review!

It´s great to know you are satisfied with our service and we look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Fast, Efficient and Professional”

Written on: 13/08/2016 by Spaarkz (1 review written)

We travelled to Mallorca in August 2016 and were uncomfortable with a few reviews on car hire companies wanting very high deposits on credit cards and unclear fuel policies. We searched around and eventually found Drivalia whom for additional insurance premiums we avoided the high credit card deposit and opted for full to full fuel policy. We arrived at the airport and the directions given to us were very accurate where we went straight to our shuttle bus and were taken to the depot 2 miles… Read Full Review

Drivalia_Car_Rental's Response to Spaarkz's Review

Written on: 15/08/2016

Hola!

Thank you for your review and for trusting us with your car hire needs.

You are right that it can be a minefield when choosing a car hire company but we do work very hard to offer the best service to our clients and deliver our customers expectations.

We look forward to seeing you again soon!

All the best
The Drivalia Team

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★★★★★

“Excellent customer service”

Written on: 13/08/2016 by Hart19 (1 review written)

We have used Drivalia four times now as their customer service is faultless. The last time, we only waited two minutes for the their courtesy shuttle which was clean and comfortable. The staff is efficient and friendly. Picking up the car and returning it took only a few minutes. We would definitely use Drivalia again… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 15/08/2016

Dear Customer,

Thank you for your custom and for taking the time to leave a review. It´s great to know that you had a good time and we very much hope that we can look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“Best Vehicle Rental Company EVER!!”

Written on: 13/08/2016 by Skellyboy (1 review written)

From the moment we booked online the service of DRIVALIA was SUPERB!! The collection at the airport was first class, the vehicle was immaculate and was the exact model as promised on their site and the ULTIMATE package with NO deposit and NO hidden extras was AMAZING. We wont be using any other company again. First Class Service, thanks for a great experience… Read Full Review

Drivalia_Car_Rental's Response to Skellyboy's Review

Written on: 14/08/2016

Hello from Spain,

Thank you for giving us the opportunity to provide you with your recent car hire and for trusting us to take care of you.

It´s always uplifting to see so many positive words in CAPITALS because it shows we have done things right and that you are delighted which we love!

Our Ultimate package was designed to offer the most honest and transparent way to hire a car and the popularity of it has skyrocketed because of this. Our team do work very hard to deliver a great service and care for our clients and we all appreciate hearing positive feedback, so thank you!

We look forward to the opportunity to serve you again soon!

All the best
The Drivalia Team

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★★★★★

“Excellent standards and service”

Written on: 13/08/2016 by Lloydzw378 (1 review written)

Have used Drivalia for the last 4 years. Highly recommend using this car hire firm. Transfers quick and efficient. Vast range of cars. Staff helpful and friendly. Use the full insurance package and never encountered any problems. Full tank of petrol on collection and only pay for what you use - return full… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 14/08/2016

Hola

Thank you for taking the time to leave your review. We are really happy to hear that everything was good for you and we very much look forward to seeing you again soon.

All the best
The Drivalia Team

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★★★★★

“All good”

Written on: 12/08/2016 by Andy197017 (1 review written)

Friendly English speaking staff, car in good condition… Read Full Review

Drivalia_Car_Rental's Response to Andy197017's Review

Written on: 13/08/2016

Hola

Thanks for your review, it´s great that you enjoyed hiring a car from us and we hope that we can look forward to serving you again soon.

All the best
The Drivalia Team

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★☆☆☆☆

“DO NOT USE DRIVALIA in ALICANTE”

Written on: 12/08/2016 by Oliverqb182 (1 review written)

I have given this review one star which was for the car itself, NOT the company! We unfortunately had the misfortune of using Drivalia and want to warn anyone else against it. We had booked car insurance through the booking agent who told us we did not need to take out insurance offered by Drivalia. They did offer us their insurance at the same price that we had paid the booking agent for the hire and insurance, when we declined their insurance they became very intimidating and quite hostile… Read Full Review

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★★★★★

“Book Drivalia direct”

Written on: 12/08/2016 by GOFMK (1 review written)

We booked through a third party in the UK and were disappointed to find we only had third party insurance in Spain and would need to claim any other insurance claim costs when we returned to the UK! Potentially unlimited costs! We changed to Drivalia fully comprehensive insurance and drove around Spain confident that we were completely covered. Fortunately no incidents but we will always book directly with Drivalia in future. A very professional car hire firm with really friendly staff… Read Full Review

Drivalia_Car_Rental's Response to GOFMK's Review

Written on: 13/08/2016

Dear Customer,

Thanks for your recent custom and for taking the time to leave a review.

Sometimes clients buy insurance from other companies and think it is ours but with these reclaim insurances you have to always pay first for the damage and then deal with your insurers later.

By choosing our full cover as you did you know that no matter what may happen during your stay you have peace of mind and nothing to worry about.

Next time please do drop us an email directly to us and we will give you a discount for a returning customer and a special price that includes everything, full to full fuel, free additional driver and of course our own insurance so complete peace of mind!

We look forward to seeing you again soon!

All the best
The Drivalia Team

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★★★★☆

“July Car hire experience.”

Written on: 11/08/2016 by Ximena332 (1 review written)

Good experience with Drivalia, easy pick up and drop off with helpful staff who were courteous and friendly. Only negative was the fuel option - we did not do a high mileage and therefore returned the car with the fuel tank half full. Would choose a different car hire company next time unless Drivalia offers a choice of fuel options… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 11/08/2016

Hola

Thanks for a lovely review. It´s always nice to hear from our clients and we are delighted that you had a positive experience with us.

We look forward to many more opportunities to serve you again in the future.

All the best
The Drivalia Team

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Drivalia_Car_Rental's Comment

Written on: 13/08/2016

Sorry! Forgot to mention that most of our car hires are "FULL to FULL" so you simply take the car full and top up to return. If you book a lower cost package through a broker they are sometimes full to empty.

Next time you come please do send us an email and we will provide you with a quote with everything included on a full to full basis which certainly would be the best option if you are not going to be driving much!

See you again soon!
The Drivalia Team

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★★★★☆

“Easy to deal with”

Written on: 11/08/2016

When paying by visa debit this car hire co are one of the best to deal with, staff speak English and are very helpful… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 11/08/2016

Hola

Thanks for your feedback and for trusting us with your car hire needs.

We are delighted that you are happy with the service we provided and we very much hope that we can look forward to seeing you again soon.

We are one of the few companies that offer debit card car hire thanks to our Ultimate package and it is a very popular package.

All the best
The Drivalia Team

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