Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.7 / 5
1950
96% of users recommend this
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Drivalia Car Rental - www.drivalia.com

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★★★★★

“very friendly & professional”

Written on: 16/07/2016 by Tonyselon (1 review written)

I have used Drivalia for the past 5 years. The staff are very friendly speak very good English and are very helpful. This year like last I was offered a brand new car. Kia Picanto 5 door. Car was excellent and vey economical. I booked direct with Drivalia rather than a broker or 3rd party. I paid online and took the ultimate package so nothing further to pay. The car was provided with a full tank of petrol and if I returned with a full tank there was no further charges and this is what i did… Read Full Review

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★☆☆☆☆

“Awful experience ”

Written on: 15/07/2016 by Jamienoddle (1 review written)

Be very very careful when considering this company. We booked online through a broker and never again! They knew we had limited paperwork on us at the desk and so they tried to co. us by saying we had no insurance added to the booking and that we had not even paid for the rental and then tried taking our paperwork and putting at the back so we never had access to it! Then we started to get suspicious as they then worked out a cost which was for the rental again even though we had paid and told… Read Full Review

Johnc8's Response to Jamienoddle's Review

Written on: 18/07/2016

I had exactly the same experience. I was charged double cost for a tank of fuel, paid a Euors2000 deposit that will take 45 days to return and threatened that any damage will be charged at 3 times the cost unless I took their insurance.....which I didn't need. No attempt to show/explain the car to me either. Awful service. All because I had booked via a broker.

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★☆☆☆☆

“Carte de crédit à mon nom et voiture au nom de mon mari”

Written on: 14/07/2016 by brigittemathieu (1 review written)

Service déplorable Impossible d'obtenir la voiture que nous avions résevé Le conducteur principal était mon mari et la carte de crédit à mon nom à moi. J'avais souscrit une assurance tout risque Impossible de changer le nom du conducteur principal après 20 min de tél au Royaume Uni == bonjour les frais de téléphonie Impossible pour eux de me donner la voiture que j'avais réservé et impossible d'en obtenir une autre résultat nous avons perdu plus d'une heure en pour parlé avant de… Read Full Review

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★★★★★

“My Drivalia Experience”

Written on: 13/07/2016 by Houstonnk309 (1 review written)

My experience with Drivalia was faultless, the staff were friendly polite and helpful, the car they gave me was an upgrade on what I had booked. Their cars are full of fuel when you pick them up and you return them full, simple ! There are fuel stations near the airport so this arrangement is ideal. As far as I am concerned, this now is my car hire company. A word of advice, if your booking with drivalia, make sure you are booking direct on their website, that way you'll have the same… Read Full Review

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★★★★★

“great friendly service”

Written on: 12/07/2016 by Pat1965 (1 review written)

After arriving in the airport it was easy to find the pick up point and after a 10 minute wait we where taken to collect our car.Much to our surprise this turned out to be a brand new car with less than 10km on the clock. After finishing off the paperwork,about 5mins, we where ready to go. When we got to the car the girl who brought us to it changed the sat-nav to English and showed us the basic controls,lights how to adjust the mirrors and that was it. Within 30minutes of arrival at the… Read Full Review

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★★★★★

“Very good service”

Written on: 12/07/2016 by Jilliani254 (1 review written)

We are happy with the service of Drivalia, the friendliness pf the personneel and the quality of the car… Read Full Review

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★★★★★

“Simply one of the best car hire I have had.”

Written on: 12/07/2016 by Silvaqt195 (1 review written)

Drivalia made everything so easy, staff were so friendly and helpful, the car was exactly as I booked and in excellent condition. I would rate them so highly and will certainly use them again if possible. They deserve the highest praise… Read Full Review

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★★★★★

“everything is o.k.”

Written on: 11/07/2016 by hase1 (1 review written)

good service and really friendly personal. clean and new cars. Jederzeit wieder und weter zu empfehlen… Read Full Review

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★★★★★

“Mann muss realistisch an die Sache rangehen”

Written on: 11/07/2016 by Carver201 (1 review written)

Alles bestens gelaufen.Hab über das Internet gebucht und ein Preis von knapp 40 Euro für 1 Woche bezahlt. Das die bei Abholung eine Tankfüllung verkaufen die nicht dem üblichem Benzinpreis entspricht muss einem klar sein. Versicherung hab ich keine abgeschlossen,halte mich für einen guten Fahrer(ist wie bei jeder Versicherung ein spiel mit der Angst)und ist auch nichts passiert.Das Personal ist freundlich bei Übernahme und auch bei Abgabe keine übertriebene Macken suche am Fahrzeug. Der… Read Full Review

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★★★★★

“Almost perfect”

Written on: 10/07/2016 by Patrick1983677 (1 review written)

Best experience in Mallorca ever! Would appreciate a giarenteed Express line for ultimate customer and a receipt after car return… Read Full Review

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★★★★★

“Another excellent experience !”

Written on: 10/07/2016

For the 3rd year in a row , I have used this company .. And each year , I go home completely satisfied .. I now book the Ultimate rate , with them and it's the only way to do it .. No inspection of the car either before I leave the compound or when I get back. When I arrived at the office , I had requested a car with sat nav , but there was none in the car I received .. I went back into the office , I informed them of this , and straight away the lady in charge apologised and handed me a sat… Read Full Review

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★★★★★

“Best off airport I have ever used”

Written on: 10/07/2016

Very friendly efficient and organised operation. Good quality vehicle 5 star. … Read Full Review

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★★★★★

“Excellent ...”

Written on: 10/07/2016 by Kiara139 (1 review written)

Great service start to finish. Used Drivalia a few times now. My advice is take the full package with insurance and full to full and book direct. It works out much better and absolutely no worries… Read Full Review

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★★★★★

“Very slick!”

Written on: 10/07/2016

Overall excellent and very efficient with all staff very courteous and they all spoke excellent English. No attempt to sell extras! Be aware bus goes from floor minus 2 at the airport, far left lane. Make sure pickup bus from Drivalia knows you need to go back to the airport as I got left behind initially and had to wait for him to come back. Would have liked the car manual in the car to understand a few things on the car (parking brake button, sat nav programming) but we worked it out… Read Full Review

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★★★★★

“Simply the best”

Written on: 10/07/2016 by AlissonWright406 (1 review written)

Good service from the staff at all times. They were able to answer all my queries I had about whether a bike bag would fit in the car type I was considering. The pick up and drop off service from the airport takes about5 minutes and I didn't have to wait either way as the minibus was waiting exactly where I was told it would be. The car was very clean inside and out and the price was as advertised with no hidden extras. This is how car hire should be, stress free and a service that other… Read Full Review

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★★★★★

“Excellent car hire service”

Written on: 09/07/2016 by Shelton235 (1 review written)

Easy to locate the shuttle bus, I have never had to wait for it, it is usually there on arrival. Less than 5 mins journey to collect the car. iT takes about 5 mins to sort paperwork and then the car is ready to go. I Always go full to full, the cars have never let me down. On taking the car back it is literally takes 5 mins and then the shuttle bus takes you back to the airport. An excellent car hire company which I have used for he past 5 years… Read Full Review

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★★★★★

“Fantastic service”

Written on: 09/07/2016 by Togetherstronger (1 review written)

In the past I have used several different car hire companies from Alicante Airport however Drivalia has been the best by far. The Ultima package is excellent value compared to other companies who want to add everything on when you are picking up the car. The shuttle from the airport takes only a few minutes and they are frequent. The staff are very friendly and courteous. I will definitely be using them again in the future… Read Full Review

Drivalia_Car_Rental's Response to Togetherstronger's Review

Written on: 09/07/2016

Hola!

Thank you for your review. It´s great to know you enjoyed your car hire experience with us.

We very much look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

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★★★★★

“Preferred Choice Rental Company”

Written on: 09/07/2016 by Hahnpp276 (1 review written)

Always our first option rental company over several years.The entire Team at Alicante is professional and helpful. Just had our second trip of the year and already booked for later in the year. We like the convenience, speed and normally limited time spent in the office at Drivalia that comes with being away from the terminal but only a few minutes transfer. We would recommend Drivalia every time… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/07/2016

Hola!

Thank you for your review. It´s great to know you enjoyed your car hire experience with us.

We very much look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

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★★★★☆

“First Time with Drivalia”

Written on: 08/07/2016 by Valiski21 (1 review written)

Over all,the process was good. Happy with the car and the experience. As with all car rentals, always buy the premium insurance package for peace of mind… Read Full Review

Drivalia_Car_Rental's Response to Valiski21's Review

Written on: 09/07/2016

Hola!

Thank you for your review. It´s great to know you enjoyed your car hire experience with us.

We very much look forward to the opportunity to serve you again soon.

All the best
The Drivalia Team

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★★★★★

“Fautless”

Written on: 08/07/2016 by Ryan1967 (1 review written)

It was my first time hiring a car in Spain. I read lots of reviews before I booked. Drivilia had more good reviews than bad so I decided to book with them. I booked and paid online including to waiver the excess. It was more expensive than others but totally worth it. We were collected from the airport and taken to the office. It was all so straight forward I kept thinking this is too good to be true. Very friendly, professional staff. It was a perfect experience and I wouldn't hesitate to use… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 09/07/2016

Hola from Spain!

Thank you for your review. We are pleased everything was good for you.

Our Ultimate package isnt the "cheapest" out there but it is arguably the most honest and transparent because the price you see is the final price with no extras and complete peace of mind. Certainly when compared to other popular holiday destinations it is highly competative on price.

We are delighted that everything was up to your expectations and we look forward to seeing you again soon.

All the best
The Drivalia Team

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