Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.7 / 5
2262
95% of users recommend this
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Drivalia Car Rental - www.drivalia.com

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★★★★★

“Faultless service”

Written on: 20/08/2017 by kaHartley320 (1 review written)

From collection to drop off there was absolutely nothing I could find fault with. Helpful friendly staff, fast collection process, pristine car which performed well for over 1000km, quick drop off. Highly recommended… Read Full Review

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★★★★★

“Excellent Drivalia Alicante”

Written on: 19/08/2017 by Moomingeebs (2 reviews written)

We hired a car from Drivalia Alicante Airport, 8th-18th August 2017. We arrived at Alicante Airport and made our way to Bays 1-3, we only had to wait a few minutes for the courtesy bus, and the depot was only 5-10mins away. We booked directly on their website and paid extra for the "ultimate Insurance" cover. At the Drivalia office there was a dedicated desk for Ultimate customers, the staff were friendly & helpful. After signing the paperwork, I was told it was full to full, so I didn't need… Read Full Review

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★★★★★

“Recent visit to Denia, Spain”

Written on: 19/08/2017 by Carlos1146 (1 review written)

We have used this company numerous times along with other hire companies when visiting Spain to see relatives who have retired here. However we keep coming back to Drivilia. Although you will easily find a similar car cheaper with other hire companies we have found their service the least stressful and quickest. Because their business is a 5 minute shuttle bus drive away from the terminal building you avoid lengthy queues at other car hire desks. You avoid walking round multi-storey car parks… Read Full Review

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★★★★☆

“Some times size doesn't matter”

Written on: 18/08/2017 by Talon434 (1 review written)

I usually go with the big global brands when on business travel but this time to save costs we chose this company and were very pleased with their staff, their english language and understanding was great. The vehicle was clean, tidy and was able to fit all our 3 large 22kg bags in. The only downside was the waiting as we were in a short queue of around 20 mins. Also the excess damage waiver was more than I would usually pay but this was offset by the lower cost of the rental. I would be… Read Full Review

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★★★★★

“Professional and courteous service. ”

Written on: 15/08/2017 by DerekAW (1 review written)

Prior to hiring the car I had some questions and sent an email with a couple of questions. Both the people I dealt with got back to me on both my points within hours of sending and answered them fully. Once I arrived at the Airport the Pick-up bus was already there ready to take my family the short journey to the offices. We were met by friendly staff who had us all packed and in the car within 10 minutes. At the desk I was offered 3 different cars all of which were in good clean… Read Full Review

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★★★★★

“No hassle”

Written on: 15/08/2017 by BrynnFoster (1 review written)

No problems. Straight forward. Friendly staff. Nothing hidden. Would definitely recommend… Read Full Review

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★★★★★

“Best Experience Ever”

Written on: 15/08/2017 by LiliannaJimenez448 (1 review written)

Very simple and straightforward process. We booked the Ultimate price as this included fuel, extra driver and all insurance. No hassle for any other additional insurance which we have had with other companies. We were told the car did not need to be checked out and if there was any damage on return it was all covered. We changed main driver at reception at no additional cost. Journey to/from Airport was very quick with little waiting time. Will definitely use again… Read Full Review

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★★★★☆

“Great little car and prompt service”

Written on: 15/08/2017 by ElaineH1 (1 review written)

Prompt transfer to and from airport, great English speaking customer service, lovely car - all great. I booked through doyouspain.com and will not do that again - will go direct to Drivalia… Read Full Review

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★★★★★

“perfect service, no waiting for the tranafer bus and...”

Written on: 15/08/2017 by Johnsonnp194 (1 review written)

perfect service, no waiting for the tranafer bus and no waiting to pick up and bring back the car… Read Full Review

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★★★★★

“Quick and convenient”

Written on: 14/08/2017 by EmmyHill278 (1 review written)

I was slightly wary about having to get a bus from the airport terminal to the car hire office but needn't have worried. A bus was waiting for us and took us to the office in less than five minutes. The rental process was quick and easy. The staff member spoke excellent English (my Spanish is quite poor) and explained the process well. The car was nearly new and just what we needed. The return process was also very quick and easy. I would definitely use Drivalia again and would recommend to… Read Full Review

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★★★★★

“Drivalia car hire”

Written on: 14/08/2017 by steve10101 (1 review written)

Used Drivalia a few times and always received good service. Car collection/drop-off is very easy and quick. Cars are always clean, in good condition, almost new. Fuel options etc are very easy, I normally use full-to-full which is easiest by far and no additional charges. I find them very easy to use… Read Full Review

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★★★★★

“Nice clean auto”

Written on: 14/08/2017 by Nerijus_Dr (1 review written)

The car I received was nice and clean with 5000 km on odometer. My plane was more than 2 hours late and instead of arriving late Saturday I arrived on Sunday night (2 AM in the morning). I was afraid that they may be closed that late, but the shuttle bus came to pick me up in 3 minutes after I called them. Office is quite close to the airport (some 2 km) and after 10 minutes I received keys and was ready to drive. Same with car return - it took me not more than 10 minutes to drop the car, have… Read Full Review

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★★★★☆

“Perfect service!”

Written on: 14/08/2017 by SofieG1980 (1 review written)

It was a great service at the Drivalia car renting @ Gerona AirPort. Perfect service, no discussions, delivery service perfect. We took the 'ultimate' car renting so everything was included. We recommand Drivalia to everyone who's renting a car @ Gerona AirPort! … Read Full Review

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★★★★★

“Very efficient, gets you away from the chaos of the...”

Written on: 13/08/2017 by Doug_Berks_UK (2 reviews written)

Drivalia are very friendly and efficient. After a short wait to transfer a short distance from the airport, the service at their offsite depot is really quick and straightforward. We've been using them at Alicante for 4 years now… Read Full Review

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★★★★★

“Ultimate package, brill!”

Written on: 12/08/2017 by gilli21 (1 review written)

Easy to collect, bit of a wait as August and 6 of us. Staff always friendly and helpful, easy to book on line, Ultimate package, one price all included no dreaded hidden expense. Have had at least 6 rentals from them.As long as service remains good will continue to use them!… Read Full Review

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★★★★★

“Good experience with this company.”

Written on: 12/08/2017 by Pam71 (1 review written)

Easy to find pick up point and didn't have long to wait. The young lady at Reception was very friendly and helpful and our car was clean and tidy. Drop off was very good at the Eco Parking point and staff were very good. They loaded our bags onto the Shuttle bus which was waiting to take us to the airport departure point. Only took a few minutes from drop off to getting to airport. Highly recommend this company… Read Full Review

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★☆☆☆☆

“DRIVALIA STAFF SERIOUS BAD ATTITUDE”

Written on: 11/08/2017

I recently rented a car in mallorca from your company and we’re extremely dissatisfied. We waited for 40 mins at airport for shuttle bus pick up. The shuttle bus stop wasn't signposted, it was just a parking space in the airport. I had to ask other shuttle drivers if they stop here and if they are still running as it was 12.30 at night. The other shuttle buses had gone and come back TWICE to their car pick up point and we were still waiting not sure if they would arrive or not. I was almost… Read Full Review

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★☆☆☆☆

“Got a car renal from via doyouspain.com with full...”

Written on: 11/08/2017 by Braidenw27 (1 review written)

Got a car renal from via doyouspain.com with full insurace covered. They simply ignored the insurace and did not provided the car until I have paid a second insurace at a huge price. ( e.g triple the price of intial one) … Read Full Review

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★★★★★

“Great Hire Company”

Written on: 11/08/2017 by Natalyau452 (1 review written)

Great service from picking you up from Alicante Airport, collecting car & returning you back to the airport. Helpful friendly staff Inclusive of insurance deals so you know exactly how much to pay. Highly recommend… Read Full Review

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★★★★★

“Great Quick Service”

Written on: 09/08/2017 by AlyssaGonzalez (1 review written)

We use drivalia on a yearly basis and we find their service to be excellent. The cars are always new. The prices can be high but you get what you pay for. Smooth collection from the airport and smooth return. We always take out the full inclusive package as we can't deal with the hard sell for the extra insurance at the start of our holiday, it also means check in at the office when we arrives is fast… Read Full Review

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