Hargroves Cycles Reviews - www.hargrovescycles.co.uk

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“Poor info on website,lack of experts ”

Written on: 05/04/2012

purchase a bmx bike thinking it was a normal 20 inch frame only to find out upon delivery that it is an 18.5 inch frame , this bike was way too small and shoud have been put in the kids section. i was given the option to arrange for it to be collected by them which is going to cost me £20 . what a joke! check it out for yourselves, its the diamondback option bmx. According to an employee of hargroves cycles , they are not a specialized bike shop and that all diamondback bmx that they stocked… Read Full Review

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Guest's Comment

Written on: 15/04/2012

your comment in contrast to all the other splendid and exact comments make you appear bitter or maybe a disgruntled competitor. Mistakes happen - man up and deal with it.

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Hargrovescycles's Comment

Written on: 17/04/2012

Dear Customer,

Im sorry things did not work out however a few things need to be set straight.

The bike sent to you was not a childs BMX but because BMX Bikes come in various sizes from around 15.5 > 20 inches it seems this one did not fit you.

As a gesture of good will you will find we did NOT charge you the cost of a return courier either.

regards

Hargroves Cycles

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“Superb Fast Service”

Written on: 27/03/2012 by themogal (1 review written)

Best Price on the net, free delivery, arrived a day later. Would definitely recommend… Read Full Review

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Hargrovescycles's Response to themogal's Review

Written on: 04/07/2012

Thanks for the review!

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“Fantastic Service”

Written on: 25/03/2012 by Kinjanjim (1 review written)

Wondeful service. Bike delivered on time, shipping free and no added costs because I stay in North East Scotland. Great quality products. I will recommend and certainly use Hargoves again… Read Full Review

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Hargrovescycles's Response to Kinjanjim's Review

Written on: 04/07/2012

Thanks for the review, enjoy your new bike

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“Specialized Stem”

Written on: 24/03/2012 by stevenw59 (1 review written)

Ordered Thursday evening. Email on Friday to say it was despatched. Delivered Saturday. Can't fault them… Read Full Review

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Hargrovescycles's Response to stevenw59's Review

Written on: 04/07/2012

Thanks for the review!

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“Super online bike store”

Written on: 23/03/2012 by xcdhbike (1 review written)

I have used Hargroves cycles a few times now. Each time for Specialized tyres, cluth sx, clutch dh & storm. Price is always very good & delievery is fast. Not many companies seem to stock Specialized tyres, it was searching internet I found them, glad I have now. They are & will be my first place to check when I need stuff for bike… Read Full Review

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Hargrovescycles's Response to xcdhbike's Review

Written on: 04/07/2012

Thanks for the review, hope we can help again!

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“Giro Feature”

Written on: 20/03/2012

I was pointed to Hargroves for the Giro Feature based upon price. I was really impressed with how quickly they delivered my order. Would definitely use again… Read Full Review

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Hargrovescycles's Comment

Written on: 04/07/2012

Great choice of helmet, thanks for the review

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“Outstanding Service”

Written on: 20/03/2012 by AndyBed (1 review written)

After searching the web for Continental Ultra Gator Skin Tyres I found Hargroves offered the best value for money. Pleaced the order online on a Sunday the tyres arrived Tuesday morning; the fact that delivery was included in the sell price makes this service even more impressive. Excellent service, will definetley use Hargroves Cycles again and recommend them to my friends!!… Read Full Review

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Hargrovescycles's Response to AndyBed's Review

Written on: 04/07/2012

Great choice of tyres - thanks for the review

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“Excellent Everything”

Written on: 16/03/2012

First time using this company and a great experience. I purchased a Brooks B17 Standard Saddle. The price was the best on the net by £16. Delivery was everything that was promised, one of the best service experiences ever. I would heartily recommend this company to anyone who needs cycling equipment. The communication was excellent, one e mail stating that the order had been picked and the second stating the tracking number. Ordered on Wednesday teatime, delivered Friday… Read Full Review

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Hargrovescycles's Comment

Written on: 04/07/2012

Thanks again for the review

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“Hargroves Cycles Specialized Boa Lace and Dial”

Written on: 15/03/2012 by IcarusMontBlanc (1 review written)

Outstanding service again from Hargroves! Always seem to stock the less common items that I need for spares and repairs, good price, fast delivery, great communications - not the first time I've used them and it won't be the last time either. This time it was replacement dials and laces for Specialized Boa shoes - website info was detailed enough to allow me to check they were for the correct model before ordering - a clear picture always helps. Confident enough to buy 2 sets to stash in the… Read Full Review

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Hargrovescycles's Response to IcarusMontBlanc's Review

Written on: 04/07/2012

We like to hold these harder to find items as we know its frustrating when you cant fix small problems. Thanks for the review

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“bke tyres”

Written on: 10/03/2012

can't believe how fast the service was, ordered late on friday and tyres arrived early on saturday morning...........fantastic… Read Full Review

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Hargrovescycles's Comment

Written on: 04/07/2012

Thanks for the review!

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“Fantastic service”

Written on: 10/03/2012

I ordered Natures Kiss herbal rub on the 8th Mar, your site was the best price I could find, also no postage costs, and today the 10th it arrived - fantastic - thank you so much Tricia Westcott… Read Full Review

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Hargrovescycles's Comment

Written on: 04/07/2012

We love the Natures Kiss products, hope you do to! Thanks for the review

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“World-class service”

Written on: 09/03/2012

I needed an expedition quality carrier for my panniers, so I did my research and decided on on a Tortec expedition rack. The critical factor was that it could carry 35kg (I like to shop!). I was delighted to get it for £13 off the RRP, and carriage free. Even better I ordered it late Tuesday evening and it arrived at 9am on Friday morning… Read Full Review

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Hargrovescycles's Comment

Written on: 04/07/2012

Thanks for the review, glad we could help

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“First place I look”

Written on: 09/03/2012 by jbenn43457 (1 review written)

I have bought a bike, accessories and helments, tyres etc. The prices are always good and the special offers can be great. Customer service is excellent and if you have a problem, like we did with a Specialized freehub, they know what they are talking about and help you out without a fuss. Even though they are at the other end of the country from us, delivery times are good… Read Full Review

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Hargrovescycles's Response to jbenn43457's Review

Written on: 04/07/2012

Glad you like to shop with us first, thanks for the review

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“hassle free service”

Written on: 01/03/2012 by citruslee (1 review written)

have now made two purchases with hargrove cycles. pricing is excellent, delivery is free and prompt, and customer service is superb.completely hassle free and would recomend to anyone.hargroves is now my first stop for mtb goods… Read Full Review

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“Best price and quick delivery - what's not to like?”

Written on: 13/01/2012 by metg (1 review written)

Ordered these online after a bit of searching. Came quickly. Perfect… Read Full Review

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“Great service,Great advise,Great Bike.What more do you...”

Written on: 21/09/2011 by love_all_things_wheeled (1 review written)

After talking to a few of my cycling friends i wanted to take the plunge and buy a new bike. Didn't really know much of cycling just what friends had advised. So contacted Hargroves Cycles Mail Order and after explaining what i was looking to do cycling wise they advised me at length (without making me feel stupid) what type of bike that i should get to best fit my needs. So after making my mind up ( with their help) and purchasing the Specialized Allez 24 I was eager to get the bike. I was… Read Full Review

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Hargrovescycles's Response to love_all_things_wheeled's Review

Written on: 04/07/2012

Thanks for the review, enjoy your new bike!

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“Outstanding customer service”

Written on: 24/08/2011 by stv1 (1 review written)

I ordered 2 x specialized armadillo elite tyres and inadvertently only ordered 1 innertube. When the order arrived it contained 2 innertubes. When I phoned them to thank them, they refused to accept any payment for the second innertube ! How about that for customer service. I will definitely be shopping here again… Read Full Review

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Hargrovescycles's Response to stv1's Review

Written on: 04/07/2012

Thanks for the review - a good choice of tyres!

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“Ordered my Bianchi Infinito through Hargroves. Had a...”

Written on: 12/05/2011 by vlaanderen (1 review written)

Ordered my Bianchi Infinito through Hargroves. Had a few a questions about it which the guys answered very quickly. The bike came with free delivery and arrived 3 days later nicely boxed up. Took about ten minutes to get it ready to go - all the gears, brakes etc were set up so I was riding it that afternoon. Well chuffed with the speed service!… Read Full Review

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Hargrovescycles's Response to vlaanderen's Review

Written on: 04/07/2012

Thanks for your review, enjoy your bike!

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