Policy Expert Home Insurance Reviews - www.policyexpert.co.uk

402 - 420 Silbury Boulevard, Milton Keynes, MK9 2AF
0845 410 0800
★★★★☆
4.3 / 5
92.5% of users recommend this
  • Customer Service

  • Value For Money

Media Gallery for Policy Expert Home Insurance - www.policyexpert.co.uk

Policy Expert Home Insurance - www.policyexpert.co.uk

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★★★★☆

“Home Insurance Renewal”

Written on: 01/07/2014

Well done for taking the initiative to telephone clients 2 months prior to renewal, ensuring we are happy, solidifying business and, unlike some companies, the renewal premium did NOT shoot up after our first years premium having hooked the fish. Having to check the existing cover and terms of business, although tedious, does ensure we are insured correctly. Touch wood, we have never had to claim, but in that event hope the service will be as good. Thank you for your service… Read Full Review

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★★★★★

“value for money”

Written on: 01/07/2014

Very easy to renew the policy good cover for a reasonable price… Read Full Review

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★★★★★

“the sales advisor was very efficient .the person mt...”

Written on: 01/07/2014 by skelly51 (1 review written)

The advisor who my partner spoke to was very helpful and explained everything very well… Read Full Review

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★☆☆☆☆

“Made a years payment in one go.was then rang a few...”

Written on: 30/06/2014 by Ceceliak462 (1 review written)

Made a years payment in one go.was then rang a few days later and asked if I had paid an instalment,also the caller did'nt know when my home insurance policy started.i thought this was very poor… Read Full Review

By Policyexpert.co.uk

Written on: 02/07/2014

Please accept my apologies if there's been some confusion when we've spoken to you. Would you be able to contact us directly, so I can identify you and look into this matter for you? Many thanks, Sarah, Policy Expert

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★★★★★

“My pleasant phone call.”

Written on: 28/06/2014 by lizzyanne43 (1 review written)

I was called by one of your staff who was very helpful, cheerful & gave me all the information I required to buy my insurance, I would definitely recommend you to my friends & family, couldn't have wished for a better deal or most pleasant phone call with no pressure to buy, thank you. There was nothing that I did not like, everything was perfect… Read Full Review

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★★★★★

“excellent service”

Written on: 28/06/2014 by Monserrat284 (1 review written)

Apart from the call lasting a very long time, as so much detail is needed, everything from the friendly, helpful staff to the product information was excellent. All questions (and I had a lot!) were answered professionally and patiently. I was taken through all the options and advised, not told what I should do. Thank you for your professional service. I will definitely use your company again. … Read Full Review

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★★★★★

“Buying Home Insurance”

Written on: 27/06/2014 by AnthonyKiely (1 review written)

Policy Expert was the fourth company that I telephoned during a frustrating morning spent trying to insure my home. At last, no 10 minute waiting time(at least) and an immediate pick up. From then this was great experience with top class help that teemed with courtesy and helpful advice. I was amazed that things that other companies have as extras, such a legal cover, were incorporated in the quote. I could not have had better treatment. To those other companies - you lost a sale because you… Read Full Review

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★★★★☆

“what a useful call !”

Written on: 27/06/2014 by Dek46 (1 review written)

The cold call from Policy Expert was, if not exactly unexpected, (we were looking to change our provider anyway) not actually asked for. For this reason I was initially a little sceptical but the professional manner and reasoned arguments of the representative firstly gained my interest and then convinced me to purchase. The combination of discovering and discussing my requirements, and presenting me with viable, and in most cases relatively good value options, was something I was pleased to… Read Full Review

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★★★★☆

“Second year with policy expert, very good service and...”

Written on: 27/06/2014 by Melinac128 (1 review written)

Second year with policy expert, very good service and competitive prices… Read Full Review

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★★★★☆

“Home & Contents”

Written on: 26/06/2014 by I5PW (1 review written)

This was the first time I have ever used a comparison site for my insurance, so guess how shocked I was to see how much cheaper Policy Expert was compared to my previous insurance company easy to follow questions, staff that took time to listen to ME for a change and not just pushing themselves, would recommend to all my friends, family and work colleges. Keep up the good work. Regards: A new and happy customer… Read Full Review

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★★★★★

“Life”

Written on: 26/06/2014 by 56Dodd (1 review written)

This is the first time I have used this insurance companey and I found the person who was doing my claim so very helpfully. I am a bit hard of hearing and I told her that and she spoke very clearly for me to understand her . They talked me through every thing and I was realy happy that ot was a lot easyer than what I have had in previous years . So I am just waiting for my pack to arrive and then it will be done for another year… Read Full Review

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★★★★☆

“Ease of discussing requirements”

Written on: 25/06/2014 by Tollemache (1 review written)

The process of obtaining the required insurance was straightforward and I thought the staff member cared about my requirements. Documentation was sent promptly… Read Full Review

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★★★★★

“friendly, efficient and great customer service”

Written on: 25/06/2014 by Celeste68 (1 review written)

I was really surprised and very pleased with the overall service and knowledge provided having been highly recommended by my next door neighbour so I took the time to ring up got a great quote and paid there and then. Peace of mind guaranteed and my neighbour and I are looking forward to the additional extra of £25 Marks & Spencer vouchers to boot… Read Full Review

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★★★★★

“Building and Content Insurance”

Written on: 25/06/2014 by Shyannez164 (1 review written)

Were very helpful in helping us with our Building and Content Insurance to protect our home, Very Knowledgeable and not pushy, have not used them before but would again, documents all arived very quickly… Read Full Review

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★★★★★

“Very reasonable quote”

Written on: 25/06/2014 by pdc1957 (1 review written)

I rang Policy Expert to see if they could better the quote that was sent to me from my existing insurance company for buildings and contents cover. The quote was a £90 savings, so obviously I took the quote up with Policy Expert… Read Full Review

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★★★★★

“Home Insurance Mr & Mrs Collinge”

Written on: 24/06/2014 by WRMCHINS777 (1 review written)

To set up our Home Insurance the two or three telephone calls with the lady concerned were in my view excellent. It probably took about an hour to set up. My questions were answered succinctly and any problems she came back to me… Read Full Review

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★★★★★

“Very happy customer”

Written on: 22/06/2014 by TobyBrennan92 (1 review written)

We found your staff to be very helpful and courteous. Answered all our questions satisfactorily. We received our paper work almost immediately with everything in order. Thank you all… Read Full Review

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★★★★☆

“Satisfied customer”

Written on: 21/06/2014 by 312Howell (1 review written)

used this and other comparison sites to obtain a quote, Policy Expert was easy to use and provided the cheapest quotes. The policies appeared to be compatible to my previous policy so I purchased a policy and saved myself nearly £10 a month… Read Full Review

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★★★★★

“Good Service but Could improve”

Written on: 20/06/2014 by AydenKelley (1 review written)

Very good service but was a bit dissapointed that you took the money out of my account some thirty days before the policy is due to take effect. You could have waited until the week before… Read Full Review

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★★★★☆

“Home insurance”

Written on: 20/06/2014 by Oliver1980 (1 review written)

Simple to use web site. I was pleasantly surprised to receive call from Policy expert while I was still reviewing the search results. One recomendation I would offer is allow direct comparison of the policy cover between say up to 3 insurers at same time… Read Full Review

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