Policy Expert Home Insurance Reviews - www.policyexpert.co.uk

402 - 420 Silbury Boulevard, Milton Keynes, MK9 2AF
★★★★★
4.5 / 5
15765
94.8% of users recommend this
  • Customer Service

  • Value For Money

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Policy Expert Home Insurance - www.policyexpert.co.uk

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★★★★★

“Spent over 1 hour looking for a cheaper quote and...”

Written on: 21/09/2017 by ChrisinLincoln (1 review written)

Oh yes I though here comes my renewal letter I bet I can find it cheaper elsewhere!! So I spent an hour today thinking I could get a cheaper quote - tried all the online sites and even called a couple of 'weird furry animals' and some 'mustachioed' gentleman but nobody could beat Policy Expert! The renewal was quick and easy and the auto complete sections makes like so much easier. Going to check my car insurance next. Well Done Policy Experts!… Read Full Review

By Policyexpert.co.uk

Written on: 21/09/2017

Hi Chris,

Thank you for your review. We really appreciate you taking the time out to leave us this fabulous feedback. It is great to hear that you had managed to find a competitive quote and you are happy with your renewal as this is the type of service that we aim for.

If you have any questions or there is anything we can help you with, please contact our customer services team on 03300600632.

Thanks
Nisha

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★★★★★

“Quick, easy and simple”

Written on: 21/09/2017

Great service, quick and simple process. Best quote online which met all my requirements and saved over £200 by switching to policy expert. Would definitely look at using your products in the future and recommended to friends/family. … Read Full Review

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★★★★★

“Excellent value yet again”

Written on: 21/09/2017 by Pugwash972 (1 review written)

Renewed my household policy again with Policy expert as the premium had not changed significantly and the features, which include insurance on individual items (in and away from the home) made other policies considerably more expensive. … Read Full Review

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★★★★☆

“good insurance company”

Written on: 21/09/2017 by ChanaGray427 (1 review written)

straight forward renewal at reasonable price… Read Full Review

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★★★★★

“purchase of house insuranc”

Written on: 21/09/2017 by zeReese1962 (1 review written)

I have used policy expert for a number of years to buy my house insurance and have always had good service the staff on the phone are always helpful and pleasant and always explain everything. Always offered good prices. The person I dealt with spoke to me last night what a lovely pleasant lady she is… Read Full Review

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★★★★☆

“Loyal Customer - valued??”

Written on: 21/09/2017 by KNSW (1 review written)

3rd yr with PE. Why on renewal do PE not give loyal customers the best price? Each year at renwewal the renewal price was a major % increase way above RPI. This was reduced to a sensible/ acceptable level following a phone call. Why do this to your loyal customers? Be honest and fair upfront on renewals, you have a good product to sell… Read Full Review

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★★★★★

“Great service”

Written on: 21/09/2017 by Huntkw376 (1 review written)

This company is very reliable, keeps you informed of what's going on, very polite phone staff, overall 100 percent pleased with it and will carry on using them. X… Read Full Review

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★★★★★

“Saved over £50”

Written on: 21/09/2017 by qyMcCaffrey207 (1 review written)

Used a price comparison site and found I could save over £50. This included a higher level of cover than with my previous insurer and included free legal protection and accidental damage. Haven't had to speak to anyone as it was all done online quickly (few mins) so cant comment on customer services, but I only ever spoke to my previous insurer when it came to renewal time either… Read Full Review

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★★★★☆

“Good value”

Written on: 21/09/2017 by BriceMills (1 review written)

Very reasonably priced house insurance. Good website and when did need to phone we found operator very helpful. Would recommend… Read Full Review

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★★★★★

“Straight forward to set up”

Written on: 21/09/2017 by Beckham44 (1 review written)

Straightforward to set up. I had to make a change and there were no long waits and very straight forward… Read Full Review

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★★★★★

“So easy”

Written on: 21/09/2017 by 183Edmondson (1 review written)

This was the best quote for me and my family so quick and easy would recommend to my family and friends because everyone loves a bargain thank you… Read Full Review

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★★★☆☆

“Auto renewal not cancelled on request.”

Written on: 21/09/2017 by 235Dolan (1 review written)

This should not happen as can cause charges on bank accounts when money taken out unexpectedly ie overdraft charges etc. Also can invalidate both policies if not spotted as should not have two for same property… Read Full Review

By Policyexpert.co.uk

Written on: 21/09/2017

Good morning,

Thank you for your review. I am so sorry to hear this has happened. I am keen to look into this for you and have emailed you directly, please respond to the email asap and I will pick this up right away.

Thanks
Nisha

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★★★★★

“Very efficient and good value”

Written on: 21/09/2017 by grCochran261 (1 review written)

Clear information in the renewal pack and easy to renew. Price was very competitive and the service is first class. No stress or worry about getting the right product… Read Full Review

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★★★★☆

“Easy knowledgable policy”

Written on: 21/09/2017 by Morrowgx111 (1 review written)

Completing online was easy and straightforward. The policy has what I need for my home insurance and all documents were sent to my email… Read Full Review

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★★★★★

“I thought the customer service team were very helpful...”

Written on: 21/09/2017 by Brianmccallum (1 review written)

I thought the customer service team were very helpful and competent whenever I called them. I think your premiums are still very competitive in the market. With our policy you would supply us with an emergency plumber for our boiler systems. This gives us peace of mind not worrying about it… Read Full Review

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★★★★☆

“Repeat Customer ”

Written on: 20/09/2017

I have used Policy Expert for many years for my home insurance. They have continually beaten any like for like quote found else where… Read Full Review

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★★★★★

“Easy, cheap insurance ”

Written on: 20/09/2017 by Billybonz (1 review written)

The man I spoke to was very helpful and it was simple to set up, great service… Read Full Review

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★★★★★

“Quick and easy”

Written on: 20/09/2017

decided to use this company after doing a search on compare the market and this company came out on top regarding price on joint buildings and contents insurance. It was also very easy to set up and the documents came through instantly which was a massive help for my mortgage provider in order for me to secure my mortgage. All I can say is so far so good hopefully I don't need to call them for anything but the price I got for the policy was excellent I cant leave a review on customer service as… Read Full Review

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★★★★☆

“Good Customer Service”

Written on: 20/09/2017 by InsureMe (1 review written)

I renewed with Policy Expert this year after looking into prices from other companies - none of them were cheaper. I used the online Chat facility to ask about renewing but it wasn't possible to do this online in case anything was different from last year. However, the chat adviser arranged for a Policy Expert representative to call me, saving me paying for the call. He called within 10 minutes and took about another 10 minutes to close the deal, but not before including Home Emergency Cover… Read Full Review

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★★★★★

“Helpful knowledgeable staff. Product st the right pricem”

Written on: 20/09/2017 by Daxo1945 (1 review written)

Mainly because v. Good staff helpful knowing their product. Costs v. Competitive. Worth getting a quote for all areas. Renewal will be the test… Read Full Review

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