Policy Expert Home Insurance Reviews - www.policyexpert.co.uk

402 - 420 Silbury Boulevard, Milton Keynes, MK9 2AF
0330 0600 601
★★★★☆
4.3 / 5
4915
92% of users recommend this
  • Customer Service

  • Value For Money

Media Gallery for Policy Expert Home Insurance - www.policyexpert.co.uk

Policy Expert Home Insurance - www.policyexpert.co.uk

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★★★★☆

“Reasonable premium”

Written on: 13/05/2016 by karolvincent (1 review written)

Hassle free quotation and easy payment for the best value covers… Read Full Review

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★★★★★

“Easy and simple”

Written on: 13/05/2016 by qmBlevins107 (1 review written)

To change different supplier , easy and simple… Read Full Review

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★★★★★

“Contents and Buildings Insurance”

Written on: 13/05/2016 by Pope1946 (1 review written)

I found the policy that met my requirements on a comparison Website. The cost of renewing my Contents and Buildings Insurnace with Policy Expert is over £100 cheaper than that quoted to me by, what was my current insurer. So far I am very happy with the service the Website has provided and although I hope not to need to make any claims, I hope the service is as good, if not better, than that I have received so far in taking the policy out! … Read Full Review

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★★★★★

“House.Contents. ins”

Written on: 13/05/2016 by GavinSpencer (1 review written)

This is my 3rd year with you and I'm pleased with your prices… Read Full Review

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★★★★★

“House and contents insurance”

Written on: 13/05/2016 by Massey371 (1 review written)

Easy to renew online. Confirmation by both email and post. Price competitive. Easy to set up… Read Full Review

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★★★★☆

“Bit confusing”

Written on: 13/05/2016 by CherishAndersen (1 review written)

Got insurance via a comparison site - including legal protection. However it appears what I purchased didn't have this included (which ultimately is my fault!) I have now received this for free though - which is brilliant. So far I'm very impressed but I guess the proof comes if you ever need to claim… Read Full Review

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★★★★★

“Home Insurance”

Written on: 13/05/2016 by 349Phillips (1 review written)

I found the website easy to understand and navigate with all the essential elements well explained. Policy Expert goes out of it's way to make it is easy for those looking for insurance to find the information and make a decision to purchase. as a new customer I look forward to a happy relationship… Read Full Review

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★★★☆☆

“Personless Insurance”

Written on: 13/05/2016 by BriceGraves269 (1 review written)

Everything was completed electronically. Not sure how I feel about this. Nothing even through the post. Feels a bit ghost-like. I guess that it doesn't matter as long as they come through if I need them… Read Full Review

By Policyexpert.co.uk

Written on: 17/05/2016

Thank you for your message.

We are an environmentally friendly company therefore our documents are all available to view and download online.

If you have any problems with the online account and accessing your documents, please let us know and we will do our best to rectify this.

Kind regards,

Emma

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★☆☆☆☆

“No response ”

Written on: 13/05/2016 by NoahPeterson56 (1 review written)

I bought this policy late evening and changed my mind early the next morning. I have emailed twice to the customer service email address to try and cancel but I have got no response. I am now forced to go to my bank and raise a dispute. God knows how they handle claims. I wouldn't touch them with a barge pole now!… Read Full Review

By Policyexpert.co.uk

Written on: 17/05/2016

Thank you for your review.

Unfortunately, we are not able to identify you from this, however, if you call our customer services department they will be more than happy to action your request. If you have supplied us with an email address when you purchased the policy you will have received email confirmation of your policy being cancelled.

Kind regards,

Emma

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★★★★★

“Good Quality Insurance”

Written on: 13/05/2016 by Mills219 (1 review written)

Have used Policy Expert for number of years. Good online service and excellent product… Read Full Review

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★★★★☆

“No complaints here”

Written on: 13/05/2016 by Lucias21 (1 review written)

Easy to use website, no complaints with the product… Read Full Review

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★★★★☆

“Easy to get the cover required ”

Written on: 13/05/2016

Simple to get the required level of cover, without being sold add-ons. Bonus of extra 'free' policies. Extremely reasonable price. Only given 4 stars because (fortunately) I haven't needed to experience the claims procedure, but if it matches the service so far I would definitely give it 5 stars… Read Full Review

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★★★★★

“Easy insurance”

Written on: 13/05/2016 by Marlieo1962 (1 review written)

A policy at a good price with no hassle… Read Full Review

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★★★★★

“As simple as abc”

Written on: 13/05/2016 by 290O'Reilly (1 review written)

Just renewed my policy. Had easy to follow emails to guide me through the process, no problem at all it was as simple as abc - thank you… Read Full Review

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★★★★★

“professional and friendly”

Written on: 12/05/2016 by 1952Padilla (1 review written)

I went with Policy expert last year because there price was very competitive, there service was very good, friendly and professional. They said a fixed price deal for two years and they stuck with that but still went out of there way to find the best price for me and it was slightly cheaper so another bonus. I am certainly impressed and hope to keep using them as long as their prices stay competitive. As yet I can't really say anything negative… Read Full Review

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★★★★★

“Policy Feedback”

Written on: 12/05/2016 by Ware495 (1 review written)

On enquiring about renewal and the new cost of my Home Insurance it worked out quite a bit more. The gentleman reduced it slightly and this was appreciated due to being a pensioner! I had already asked for a quote from another company which was still a little up on this latest quote… Read Full Review

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★★★★★

“Friendly & Professional service ”

Written on: 12/05/2016

Just renewed for third year year, could not better their price for building & contents insurance. Haven't needed to claim yet but if the claim service is as good as renewal service then it should be good… Read Full Review

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★★★★☆

“Renewing my Home Insurance”

Written on: 12/05/2016 by 317Floyd (1 review written)

Having been promised a fixed price insurance for this year's renewal, I rang to query why I was quoted an increase of £6. A helpful young man explained that this is a result of new government legislation which now added an Insurance Tax. I accepted the quotation and was assured that in 3 months' time I will be sent a £10 voucher for M&S as a result of the confusion that the quote had caused me. The details of my policy were checked thoroughly and though I was offered additions there was no… Read Full Review

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★★★★★

“I was very happy with the service I received from Kish...”

Written on: 12/05/2016 by Kellyuc260 (1 review written)

I was very happy with the service I received from Kish ,he was very helpful, if my family are in need of insurance I would definitely recommend as I found it great value… Read Full Review

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★★★★☆

“Insurance renewed for another year”

Written on: 12/05/2016 by Arturo273 (1 review written)

Very pleased with the competitive policy so have renewed for another year which was very easy to do. Takes a bit of stress away from my life!… Read Full Review

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