Policy Expert Home Insurance Reviews - www.policyexpert.co.uk

402 - 420 Silbury Boulevard, Milton Keynes, MK9 2AF
0330 0600 601
★★★★☆
4.4 / 5
5284
92% of users recommend this
  • Customer Service

  • Value For Money

Media Gallery for Policy Expert Home Insurance - www.policyexpert.co.uk

Policy Expert Home Insurance - www.policyexpert.co.uk

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★★★★★

“Must be doing something right!”

Written on: 19/07/2016

There is no loyalty in the insurance industry any more and it is a chore having to seek out new insurers every year. Not so with Policy Expert as this is my third year of insuring house and contents with them. Even when going back to tell them I have had better quotes they do their best to match or better them. Well done, maybe the car next!!!!!!!!… Read Full Review

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★★★★★

“Friendly and knowledgeable staff helped a lot”

Written on: 19/07/2016 by Keenreviewer (1 review written)

I was phoned to remind me my policy was due for renewal which was great, because it isn't always easy to keep on top of these things. When the time of the call was not convenient, another time was arranged which was scrupulously adhered to, something I very much appreciated. There was no hard sell, I was not asked to buy any extras I did not want and I particularly liked the repetition of the terms and conditions at the end. All in all it was an excellent service and the very reasonable price a… Read Full Review

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★★★★★

“Buying home insurance”

Written on: 18/07/2016 by TrippThomas440 (1 review written)

Good value, £40 cheaper than my current insurer and includes legal cover and home emergency cover. Easy to purchase… Read Full Review

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★★★★★

“easy does it”

Written on: 17/07/2016 by KevinTorres415 (1 review written)

liked the way it was presented,quick,to the point and understandable… Read Full Review

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★★★★★

“Very good service”

Written on: 17/07/2016 by Larsenoy1982 (1 review written)

I am new to Policy Expert but I have had considerable contacts with other Insurance companies. My contact with your staff has been very good and helpful. I hope it will continue and also hope it will not be necessary to use your cover. It was very nice to hear that there would not be an automatic increase in the fees next year. I was also pleased to see you did not charge extra for emergency cover. Being a little old fashioned (and old) I did find printing all the paperwork on the policy… Read Full Review

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★★★★★

“Not Pushy”

Written on: 16/07/2016 by 5e76ho19 (1 review written)

Renewal was very relaxed and easy. As an older customer we don't always understand some of the words, this was no problem… Read Full Review

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★★★★★

“Satisfied new customer”

Written on: 16/07/2016 by Fanning62 (1 review written)

I am 72years of age, not computor 'savvy' - none the less, your staff were most helpful and very patient with me. I am satisfied with the insurance offered and would recommend your company to my friends… Read Full Review

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★★★★☆

“Review time”

Written on: 15/07/2016 by JohanHowell (1 review written)

I was contacted by mail when my home & contents policy was due for renewal. I was then phoned by an advisor as I had not taken any action. This was useful as I was able to discuss a few queries. The young man concerned was very knowledgable and I renewed the policy straight away… Read Full Review

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★★★★★

“Good Value”

Written on: 15/07/2016

Very good value and would recommend, have been with them for 2 years now and no complaint's, there is a good choice and selection of cover and policy's to suit every pocket… Read Full Review

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★★★★★

“Happy with price”

Written on: 15/07/2016 by Tabithab48 (1 review written)

I get a really competitive price from this ompany, so very happy… Read Full Review

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★★★★★

“Great service and price”

Written on: 15/07/2016 by McBridelj347 (1 review written)

Easy to use website and very friendly call centre staff with the best price quoted on the market. Very happy customer… Read Full Review

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★★★★★

“great service”

Written on: 15/07/2016 by Conorp203 (1 review written)

I had been with this company previously and was very happy with the cover and value. I searched for other cover on several search engines but could not find better value… Read Full Review

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★☆☆☆☆

“not like last year”

Written on: 15/07/2016 by Bauer1952 (1 review written)

it was not good to be truthfull wish I had not renewed with you it was cheaper than churhill but lot more trouble.And still trouble as cannot get on line to h p comp to sign. Just not up to last year and you do nothing about it I have sent no end of e,mails to you BUT not one answered Icould go on but not worth it you wont do a thing about it. just hope I don't have to claim this year because Iwont be able to contact you… Read Full Review

By Policyexpert.co.uk

Written on: 15/07/2016

Good morning,

Thank you for your review, I am sorry if you have had trouble accessing your documents online. You would always receive a confirmation email when you have purchased or renewed your policy so please give our customer services team a call today and we will check that we have the correct contact details for you.

If you are having any problems signing your direct debit forms online please ask to speak with our payments team directly and they can look into this. If the document is not signed online within 10 days, this is automatically sent out via post for you.

I hope this helps clarify things for you but please give us a call to confirm the details we hold for you and we would be more than happy to answer any more queries or concerns you may have.

Thanks,
Vicky

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★★★★★

“great service”

Written on: 15/07/2016 by Jaggert12 (1 review written)

Phoned up to renew my policy and had a laugh and joke with the advisor fantastic service I would recommended this company to anyone. And the product was great too… Read Full Review

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★★★★★

“home insurance”

Written on: 15/07/2016 by ValentinoLloyd (1 review written)

fast response,great support,clear and cheaper than a lot of other providers… Read Full Review

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★★★★☆

“Polite straightforward informative”

Written on: 15/07/2016

We renewed our home insurance this year as we were satisfied with your company during the last 12 months. Thankyou… Read Full Review

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★★★★★

“Really good service”

Written on: 15/07/2016 by Alvaron120 (1 review written)

A really good service that the person that took my call gave all the information that i needed to know to help me with my house insurance i would certainly tell my family and friends about your service Regards J D Clifford… Read Full Review

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★★★★★

“Customer service”

Written on: 15/07/2016 by Pierce282 (1 review written)

Very good sales person, he was very clear and efficient and could answer any questions I had. The product included everything I needed… Read Full Review

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★★★★★

“honest review from me.”

Written on: 15/07/2016 by 273Lawson (1 review written)

had this insurance with you last year gave me what i wanted simple to under stand good service what more do you want… Read Full Review

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★★★★★

“Excellent Service”

Written on: 15/07/2016 by vfBrown70 (1 review written)

First time with Policy Expert and so far so good. Insurance application process very effiecent and matched my needs to their policy. At first was quite shocked at the price as i was paying a lot more with my bank, therfore i was very happy to be saving money by going with policy expert… Read Full Review

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