Agoda Reviews - www.agoda.com

★★★★★
4.6 / 5
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★☆☆☆☆

“Rubbish unfriendly no tea facilities no one behind the bar”

Written on: 04/08/2014 by Halseytl430 (1 review written)

The room is lovely but there is no tea making facilities no fridge inside the room, no choice of breakfast meal, unhelpful staffs, no information on the surrounding area or trips out. It is clean but very basic… Read Full Review

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★☆☆☆☆

“Really BAD Customer Service”

Written on: 04/08/2014 by elljane (1 review written)

I booked a hotel advertisd at $59.00 per night but they took $141.00 from my credit card instead. I called the number on Agodas website after waiting for them to respond to my email., which they HAVENT BOTHERED TO DO. Their call Centre Was So Noisy the Operator Couldn't hear Me so HE HUNG UP ON ME. Nobody has called me back and Nobody has responded to my second Email. DO NOT BOOK THROUGH AGODA… Read Full Review

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★☆☆☆☆

“Tremendous disaster at hotel pop! bandung ct link festival”

Written on: 01/08/2014 by Micah390 (1 review written)

We spent two nights at the hotel and it was totally awkward experience. Once we entered the room, the toilet was very dirty, even we could see human's p*p (sorry) in the toilet seat and in the hose! The room had bad smell from the air conditioner and from its bed. We thought it was from the pillow so we asked to exchange it with the new one, only survive for 3 hours and it made us couldn't sleep for the whole night! Nothing I can say more, it was totally tremendous disaster experience… Read Full Review

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★☆☆☆☆

“unhappy guest”

Written on: 31/07/2014

When I enter silks seaview at yaumatei time is 130pm at 31 July 2014 I was very upset by the hotel concierge instead of being welcome I was ask to pay 800 hkd for the security box mini bar n telephone when I questioned them and they answer me by saying all Hong Kong hotel practice the same this is my first visit to Hong Kong may I ask is it true the person did not stop n keep insisting me to pay till I ask him to shut up n ask the manager to speak to me he did apologise but put the blame on… Read Full Review

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★★★★★

“Excellent Hotel”

Written on: 30/07/2014 by chHenderson7 (1 review written)

I live in london booked this hotel for my Dad who came from India..booked it for 10 days and its an nice hotel and very close to haram walkable distance the best part was the view from the hotel window was Awesome as you could see the Mosque...the only worst part is when you contact the reception they don't understand english they need to have member of staff who good communicate properly. Rest the staff was polite and room was clean I would say 4 out of 5 star rating..... Regards… Read Full Review

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★☆☆☆☆

“Terrible experience at Novo Park Hotel Jln BP”

Written on: 30/07/2014

The bed was broken suddenly in the middle of night. The water pressure cannot cope with crowd of people during hari raya. Cannot flush the toilet. The second day staying here we have to take bath downstairs near to the reception counter. Almost 10 guest rooms facing the same problem. Some of us take a bath downstair… Read Full Review

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★☆☆☆☆

“Highly dissappointed!!!”

Written on: 29/07/2014 by Templeko123 (1 review written)

Recently i booked hotel melia in kulalampur through agoda and i am highly dissappointed. I booked for 2 persons and paid for two for 26th of july. When i got da confirmation, it showed that i paid for single occupancy whereas i even requested for twin sharing bed!!!! I found this out while checking into the hotel today morning. Now they r asking me to pay for another person. To me, its a fraudulent activity. This matter should be tsken into consideration ASAP… Read Full Review

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★☆☆☆☆

“The worst benfits never seen”

Written on: 28/07/2014 by Denieul04 (1 review written)

The aspasia hotel in Phuket. We booked with Agoda. And due to that, we got the worst rooms of the hotel. Toilet clogged. No hot water. We had room numbers reserved for us but when they realised that we had booked via Agoda. They changed our rooms pretending a problem with air conditionning. Never again I'll do the same and use this web site… Read Full Review

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★★★★★

“Good experience”

Written on: 07/07/2014 by 64Drew (1 review written)

I used it only once and got the best rent rates comparing the rates on other websites and the rates at the counters. User friendly screen from choosing till booking of your choice. However never use their post sale services. I would happily suggest others to use this site for hotel booking… Read Full Review

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★★☆☆☆

“Santosa Hotel Lombok”

Written on: 06/07/2014 by 1948Cobb (1 review written)

Staff extremely pleasant and pool area perfect. Rooms in cottages left a lot to be desired. A rat was scurrying around in one of the rooms at night. TVs need replacing as picture not sharp, FURNITURE OLD AND TATTY, beds comfortable, bath chipped all over, no tea/coffee bags but may be this is normal, some junior staff not familiar with all of the layout of the hotel so many useless metres including up and down in lift twice had to be endured when extremely tired to find booked room… Read Full Review

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★☆☆☆☆

“bad”

Written on: 26/06/2014 by 420Bradford (1 review written)

We had booked to Goa for 1 day and agora people had not intemated the hotel. We faced lot of difficulty carrying our kids luggage's no vehicle. Had to walk a long distance, n even our amount is not refunded. Booking is easy. But in such cases they won't respond. We faced a worst situation. This was a worst experience I ever had. … Read Full Review

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★★★★★

“Slick and easy”

Written on: 22/06/2014 by Gonzales1 (1 review written)

My title says it all = SLICK and EASY. Wish Agoda covered more hotels. You an use them with trust as I have done used them before and had no issues at all… Read Full Review

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★★★★☆

“Booking With Ease”

Written on: 22/06/2014 by 487Gallagher (1 review written)

Booked a hotel to phuket. Was able to see the best locations due to agoda providing a map with all hotels within the area. This is not my 1st time booking with Agoda. I am overall happy with their service… Read Full Review

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★★★★★

“faster, worth, cheap”

Written on: 22/06/2014 by DarianGreenwood (1 review written)

i like using agoda because it safety and recommend the room in good comment, no more afraid go to the hotel very dirty...huhuhu the service from agoda agents very good… Read Full Review

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★★★★☆

“Good”

Written on: 22/06/2014 by Harris-Alt120 (1 review written)

What an awesome website! I could get good and affordable prices for hotels all around the world. How amazing is that? You might not be able to comprehend, but once you start to use it, trust me, you will fall in love with it. So why not you give yourself a chance and explore this amazing website yourself? Cheers and Peace out!… Read Full Review

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★★★★★

“booking so easy”

Written on: 22/06/2014 by mkEaton1975 (1 review written)

Agoda makes it so simple to book your required hotel choice. The site gives you useful information about your hotel and customer reviews. Well done Agoda… Read Full Review

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★★★★★

“online booking”

Written on: 22/06/2014 by McCaffrey293 (1 review written)

easy..fast..great filters...everything i want in a website… Read Full Review

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★★★★☆

“Overall a good experience”

Written on: 22/06/2014 by Jimenas472 (1 review written)

Have booked numerous rooms throughout Asia through agoda, and have been pleasantly surprised by the service. Booking is quick and easy, and prices are generally comparable to other sites… Read Full Review

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★★★★★

“Agoda has the best deals”

Written on: 22/06/2014 by Boydll169 (1 review written)

I have used Agoda numerous times and found I usually got the best deals for hotels. I have used other similar sites, but I almost always choose Agoda's prices. Their web site is easy to use and it has been easy booking hotels. We haven't had any negative experiences with Agoda… Read Full Review

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★★★★★

“Excellent website with the best customer service”

Written on: 22/06/2014

Very impressive web based company from start to the end. Have been with them for 5 years straight now. Dont hesitate. :))))… Read Full Review

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