Clear Cut Weekends - www.clearcutweekends.co.uk

Clear Cut Weekends - www.clearcutweekends.co.uk
★★★★★
4.7
93.0% of users recommend this
  • Value For Money

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Latest Reviews

“DO NOT USE!!!!”

★☆☆☆☆

written by Salazarda305 on 04/05/2022

Where do i start.... Clear Cut Weekends almost ruined the Hen party i planned. They have cut their phones off due to Covid so you are unable to speak to anyone. They only reply when you asked for a refund. They will make your experience so stressful! you are better off doing it all yourself than using this awful company. we paid over £5000 and place in a hell hole of apartments that were not fit for purpose, arrived to block toilets ect. Not only that we had 7 rooms booked and got to the apartments and was told that only 6 apartments had been booked so 2 people had to sleep on a mattress on the floor. We were not given our full package, no food at events when we had booked with food to be served. This is honestly the worst company i have ever used never again! i used them to try and make sorting 22 people out easier but in fact they made it hell!

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“Worth The Wait”

★★★★★

written by SweetSusan1980 on 22/10/2021

It took a bit of arranging and re-arranging but we had a fantastic time in Newcastle organised by Clear Cut! Thanks to covid getting everything finalised took longer than we would have hope but it was well worth the wait. The highlight for all of us was the cocktail making, The bartender made it an hilarious time :) Would recommend to anyone!

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“Thank you Clear Cut Weekends!!!”

★★★★★

written by DaniB100 on 24/08/2021

This is the second time I have used Clear Cut Weekends to book a hen do and they are absolutely fantastic. Using them takes all the stress away of having to arrange separate events and each attendee has their own log in to pay so you don’t have to chase people for payment. They will tailor your weekend for exactly how you want it and also arrange your hotel for you. Comparing them to other event organisers, they were by far the best value for money. The most recent hen do had to be moved 4 times due to Covid-19. We had to make last minute changes to our booking and Clear Cut Weekends went above and beyond to ensure we had the hen weekend we had been waiting so long for. We had changes on who was attending each time it was moved and this was sorted with ease and without any added stress. They even gave people who could only come to part amended quotes for the activities they were able to make. Even during these stressful and unprecedented times Clear Cut Weekends were always easy to get hold of and answered all queries and questions we had quickly and professionally. I can’t recommend using this company enough and for any other hen do’s or parties that I have to plan in the future I will 100% be using Clear Cut Weekends.

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“HORRENDOUS COMPANY, DO NOT USE ”

★☆☆☆☆

written by opRoth16 on 26/07/2021

I booked with Clearcut a few months before the pandemic had struck for my sister in law’s hen do. To begin with the company were really good, very responsive and helpful. I booked a 2 night stay in Bournemouth for 15 people for June 2020. It felt so easy and relaxed as all I had to do was pay the company! They requested a £30 per person deposit therefore they had £450 of our money instantly. Soon, the pandemic approached and ruined everything of course. With this happening, it was impossible for the hen party to go ahead so I requested a refund on the deposits. I was then ignored for weeks on end throughout the pandemic and after numerous of emails I had been sending them every day. Given, it was a difficult time for companies and every one else but you would at least expect some sort of response to at least one of the emails but no, nothing! I decided to get my bank involved and start charge backs on the deposits as I had run out of ideas. I finally had a response which wasn’t the friendliest but it was a response. They refused to refund the £450 worth of deposits and told me this was for ‘their services’?! They hadn’t provided me with any kind of service but pure stress and anxiety! They told me to change the date. I spoke with the hen party and we all agreed to move on and choose a new date. Clearcut requested I stop chargebacks for us to move forward in which I did. We then kept the same booking but changed the date to July 2021. All was well again. Until lockdown happened again and the new rules were released meaning we couldn’t actually do any of the activities we had planned. Unfortunately for us, the balance was due 2 weeks before Bojo released the new rules. So we had paid £243 each meaning Clearcut had £3645 of our money. Clearcut suggested I changed my activities to more ‘outdoorsy’ activities and no clubs or party bus etc. I said no and the party didn’t want to. I requested yet another refund minus the £30 deposit pp and they then again, ignored me for months. Just pure ignorance and unprofessional. I threatened to start charge backs again with my bank which I had already done once and also threatened to take them to ITV News. I had a response instantly! Once again, not friendly but I was told I will be refunded £3195 less the deposits. I then waited and waited for this confirmation. Clearcut told me they no longer work with Worldpay but I will receive my refund as a cheque in the post! Who were they trying to kid? I refused this and said it’s as easy for them to Bank transfer the money to me as I did to them in the very beginning. I was then told they had 14 days to refund me from my request so I waited. I had an email a few days before the 14 days was up saying it will be refunded today. I waited…. Still nothing. So I emailed again and had a response to say the manager was out of the office but will be back in the afternoon. They were illegally holding over £3000 of my money. I finally received the refund that afternoon. Whatever you do, DO NOT put yourself through this stress. The most UNPROFESSIONAL company I’ve ever committed to. Stay away.

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“Will not respond to emails”

★☆☆☆☆

written by Tatianak442 on 16/05/2021

Due to COVID our hen party was cancelled, which was rescheduled for this year. We were unable to attend this one either and therefore asked for a refund. All emails are being ignored. Will be contacting citizens advice and requesting a charge back from my bank. AVOID THIS COMPANY!!!!!

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“Do Not Use”

★☆☆☆☆

written by on 13/05/2021

DISGUSTED with this company DO NOT USE .. no customer service .. cannot get hold of them !!! Have Totally taken advantage of COViD . we have a rescheduled event in April 21 that has now passed the date and we have not been able to get hold of them at all & not even an email back from them TERRIBLE company WOULD NOT RECOMMEND to anyone as they as have taken advantage of covid and they have just taken our all our money £2k & now refuse to contact any of us either to reschedule or refund .. no customer service levels at all STAY AWAY from this company !!!

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“Efficient & Friendly”

★★★★★

written by WendyPym on 05/04/2021

Thanks to coronavirus we're on the third planned date for our hen do, whilst this has been stressful for me and my group of hens Clear Cut Weekends have been great! They've helped us find new dates and changed everything round for us without any complaints at all. With having to move the wedding and reschedule everything it has been great not having to worry about the hen weekends. Thanks Clear Cut Weekends, you've made a horrible situation so much easier!

Phillipagordon44's Response to WendyPym's Review

Written on: 13/05/2021

How did you get hold of them .. we have a rescheduled event that has now passed the date and we have not been able to get hold of them at all & not even an email back TERRIBLE company would not recommend to anyone as have taken advantage of covid and they have just taken our all our money & now refuse to contact any of us either to reschedule or refund .. no customer service levels at all STAY AWAY from this company !!!

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Littlerayofsunshine's Response to WendyPym's Review

Written on: 28/07/2021

This company asked me to review them after our 2nd change due to Covid but I said I would wait until we actually travelled. I feel they may have asked you to do the same and you have not yet had the experience of the lead up to the hen weekend and travelled with them yet. How pleased am I that I waited because the experience I had before to the experience I had on the month leading up to the hen weekend were complete opposites. I would have given them 5* at the time of changing again, but now I wouldn’t even give them 1*, absolutely disgusted this company is still trading. I will be talking to my bank and the Ombudsman about this company.

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“Excellent Customer Care”

★★★★★

written by dotsysmith on 08/07/2020

I cannot recommend Clear Cut Weekends highly enough. Due to the current Covid situation I had to reschedule the hen weekend to next year. I have been kept up to date with information and options directly by the company. All my enquiries amd questions were responded to and I have been reassured throughout. All arrangements have been made for next year. Any concerns were dealt with in a timely manner! Cannot wait for the hen weekend next year and have every faith that it will be perfect! Top customer service guys! Thank you :-)

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“Awful company ”

★☆☆☆☆

written by vickyfisher on 21/05/2020

After having a hen weekend cancelled due to COVID-19 we asked for a refund. The company has turned the phone system off and also will not respond to emails. I have been in touch with citizen Advice and said all this in a email to them with no luck. They agreed to a refund but taking a £35 per person admin fee out of this absolutely disgusting company with a awful attitude towards customer care. Please do not book with them

Was this review helpful? 4 0

“Avoid at all costs”

★☆☆☆☆

written by armes28 on 13/05/2020

Had our Hen do of 17 people cancelled due to Covid as even though i appreciate this isn’t their fault the customer service has been shocking! asked repeated times for a refund to get same generic email back saying they weren’t offering one at this time and only postponements eventually managed to get a response after a lengthy email to be told they where taking £45 off per person for services!!!! and we are still waiting refund! emails that weren’t generic between us where blunt with no regards nothing! DO NOT USE

Was this review helpful? 2 0

“Capitalising on Covid-19!!!”

★☆☆☆☆

written by Edward291087 on 23/04/2020

Absolutely DISGUSTING company. Hen-do was cancelled due to Covid-19. No-ones fault. Clear cut Weekends had the opportunity to be a decent company... instead, after 4 weeks of attempts to get refund has only refunded £90 out of the £125 paid as 'Admin Charge'. So £35 per person in the Hen. Now 16x people are worse off during these tough times including Teachers, Nurses and Key NHS Workers. Company should be avoided at all costs!!!!

Vickyfisher's Response to Edward291087's Review

Written on: 24/04/2020

We are having exactly the same trouble with them absolutely disgusting company

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Emmalouise86's Response to Edward291087's Review

Written on: 13/05/2020

We are having the same issues! They have charged us £45 per person for service charge and still awaiting our refund. Our party was made up of healthcare professionals. Disgraceful customer service

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Was this review helpful? 1 0

“Professional , caring and helpful”

★★★★★

written by Travis426 on 09/05/2019

Booked a hen weekend with this company and couldn’t be more happier . Easy to book with and they were helpful in many ways with all my queries. Prices were good compared to other companies and our weekend was fantastic .

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“Norwich hen weekend”

★★★★★

written by Sammik on 02/04/2019

So i booked a weekend in norwich for the hen party and it was amazing. The booking procedure was easy to do,tge clear cut weekend staff were helpful and made it simple. The activites were wkd,we done the real life drawing session of a naked man and it was so funny...definately recommend ,we have a meal in revs,and we done the murder mystery evening in 1920s gangster amd flapper outfits,that was brilliant...the company clearcut used to do it were excellent and we had a great time....the location was spot on and food was lovely.the hotel was a travelodge but it was central and perfect for our needs...honestly a brilliant weekend and the hen was thrilled to bits as it went so well and was such a laugh.you wont be disappointed if you opt for the same.

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“Newcastle hen weekend ”

★★★★★

written by Llippe on 28/03/2019

I booked my sisters hen weekend through clear cut weekends and it was excellent from start to finish. We booked a party meal on the Friday night which was great and really filling. On the Saturday afternoon we had cocktail making this was great fun, Saturday evening we went on the disco cruise, this was amazing from the moment we stepped on board we all had a great time. It made my life a lot easier just having to deal with one company instead of booking everything separately, would highly recommend them to anyone and if I was ever asked to organise a fun filled weekend again I’d definitely book through clear cut weekends.

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“Amzing weekend in Dublin - Thank you clear cut weekends”

★★★★★

written by on 05/03/2019

Can't recommend clear cut weekends enough. The online payment system made it so easy for all the girls to log in and make their own payments as and when they could. This alone made organising so much easier. We got good value for money: 3 nights bed and breakfast in a hotel, and 3 activities. The hotel that was booked for us in Dublin was close to the city centre with great travel links to the activities we had booked. We had booked the Guinness factory tour as a add on for the Saturday with club entry Saturday night and a classy evening meal on the Sunday. We had an amazing time. Would highly recommend the company and the city.

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“Fab 50th celebration”

★★★★★

written by on 04/02/2019

Just to let you know a fantastic day was had by all. Everyone loved creating and then wearing their new scents during the Perfume workshop The Champagne afternoon tea was lovely too.

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“Chester weekend, hen party.”

★★★★★

written by Leightonlo12 on 08/08/2018

Had the best weekend ever in Chester for my sisters hen party package, booked with Clearcut Weekends it was fantastic ...there were 10 of us and everyone had a great weekend. The cocktail making class/party was good fun and we enjoyed it,the staff member who took our class/party was so lovely and he was very good. My groups favourite part of the weekend was the 1920s dance class and the Murder Mystery night. Our dance teacher was fab and made learning the dance routine fun ..didn't realise I could actually dance like that!! The Murder Mystery night was hilarious never laughed so much at all of us trying to act out the script we were given in the different accents ie-American,French,Scottish,Irish etc...it was as funny as!! the food for our 3 course Murder Mystery meal was lovely,the Professional actors were great too, they really made the night and made us all feel at ease through the whole night and were very welcoming. The accommodation for our weekend was very nice,we stayed at the Holiday Inn Express- Chester Racecourse ,breakfast was included,and it also had a bar,a very nice,clean and friendly hotel. We had no problems or complaints through the whole weekend and we knew everything we needed to know about it when we booked. Fab weekend all round and highly recommended.

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“Fantastic organisation ”

★★★★★

written by Tee8686 on 11/07/2018

Hen night was amazing, we did 80's dance class, cocktail making at Revolution and then Adonis. I think it was a bit much trying to squeeze it all in as the ladies was knackered by Adonis. Revolution did keep us waiting nearly half hour after our start time but defo made up for it with all the free shots which I'm sure we should not of had lol. Had such a fabulous time and the hen was over the moon, would defo use clear cut again in the future.

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“Great trustworthy company”

★★★★☆

written by Ormielau on 14/06/2018

I'd not heard of or used clearcut weekends before. However, after having a look on Google I thought I would give it a go. I wasn't disappointed. I booked for 17 of us to go on a hen weekend. Communication was great leading up to the event. Everything ran smoothly whilst we were there with accommodation and activities. My only negative was that between the company and a restaurant there was some mis communication as when we arrived for our meal we had pre ordered things that weren't on the menu. Luckily our host was fab and sorted this for us. Overall a great company and I highly recommend on value for money and ease of organising. I will definitely be using it again!! Many thanks

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“Couldn’t of been better!! Bloody brilliant hen weekend ”

★★★★★

written by Kelbos on 06/06/2018

Manchester City weekend Hen do! My own hen weekend was arranged with the same company and by the standards of the entertainment, food, and hotels I knew I had to use clear cut for my best friend ... bride to be! Where do I start ..... all correspondence dealt with within 24 hours, I had non stop Qs which were always answered and dealt with. I asked for a classy hen do but with loads of Hun and that was achieved. We went to pizza express on the Friday which includes 3 courses, and 2 large glasses of wine, then onto cloud 23 cocktail bar overlooking the city. This was just incredible waiter service, floor to ceiling views not to mention amazing cocktails the best I have ever had! Saturday we went to the escape rooms I have never giggled so much, then a prosecco reception at the hotel with a few games then onto getting ready which we made glitz and glamour ready for the casino we then started with cocktail making (this was very sophisticated, lovely posh setting, sitting down at tables) not your normal type. You also received 3 cocktails each! Then a phenomenal meal at James Martin restaurant, a free £5 bet in the casino! One hen won £50 with her £5 bet!! Then onto the nightclub walked straight in and had 2 gin boxes!! Danced the night away! This company takes all the stress away from arranging it yourself. Highly recommended. I suggest them to all hen parties I come across! Keep up the good work :-) will miss your emails :-) xx

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Asked by Sambrown711 on 11th April 2022 Report this content
Hi. You said communication wasn't great, how long before did you hear final itinerary? We are going in 2 weeks and don't have a hotel name or venues for any part of our hen weekend and are starting to get a bit worried as they aren't answering the phone or emails.

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Asked by Kel27 on 24th February 2022 Report this content
Hi, Has anyone recently had a event with ClearCut Weekends?

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Answers (1)
Report this content Sambrown711 Written on: 11/04/2022
We've booked one but are struggling to get an itinerary (hotel or any venue details) and we go in less than 2 weeks!
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