Outside Reviews - www.outside.co.uk

★★★★★
4.9 / 5
98% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Excellent Service”

Written on: 22/11/2013

I found Outside purely through Googling the product I wanted and they were offering it far cheaper than anywhere else. I ordered the item and it was despatched next day, arriving the day after that. Excellent service all round. I'll definitely be bookmarking this one… Read Full Review

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★★★★★

“Thanks for checking!”

Written on: 21/11/2013

I was trying to purchase 2 gift vouchers online and had to order 2 separate items for the same amount. Within 5 minutes of ordering the second voucher I received a phone call just to check what I'd ordered was actually what I wanted - it was but I very much appreciated you checking it with me. Very efficient service… Read Full Review

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★★★★★

“Great service.”

Written on: 01/11/2013 by chris748chris (2 reviews written)

Great service. I bought a Mammut Atacazo top and it was delivered quickly, however, I hadn't read the description clearly enough and it was a lighter garment than i expected. I called to arrange an exchange, I was given great advice on what i was looking for and they quickly posted out my new Mammut top. It's exactly what i was wanting. Perfect. Thank you all. Great, great service. The top is a great fit with just the right amount of elastine, so it's not too tight or too baggy. Lovely quality… Read Full Review

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★★★★★

“Knowledgeable and friendly staff.”

Written on: 30/10/2013

Staff member who served us was helpful, friendly but most of all seemed to know about the shop's products and took time to understand what I was looking for. Given I was spending quite a bit of money that was important. The shop had the right product and in my size. Previously I'd tried and failed to find the right product online and this goes to show that it's often better to get technical advice face-to-face in a bricks and mortar store. To top it all - knowing we had a long hike in the dark… Read Full Review

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★★★★★

“North face Conquer Jacket”

Written on: 29/10/2013 by Lpoolacefan (1 review written)

Good pre sales advice and commas, great product and fast delivery. All at the best price on the net. Good chaps - give them a go… Read Full Review

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★★★★★

“Excellent Service from these guys....”

Written on: 24/10/2013 by blacknight63 (1 review written)

Well I ordered a couple of items for climbing online. Now I needed them pretty quickly, but took a risk and ordered them with the 'Free Delivery' rather than 'Next Day'...!! As soon as i'd ordered I regretted not having chosen the quicker delivery option at an extra cost.........but Outside.co.uk proved that i'd no need to worry. Ordered Sunday evening, and a knock on the door Wednesday morning to see Mr Postman stood there with my order. The communication from these guys was fantastic too… Read Full Review

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★★★★☆

“Firefox Pants Mountain Equipment, very serious delivery”

Written on: 21/10/2013 by RudK (1 review written)

thank so much for your very good information hold on the entire process of procurement. I was very pleased about your prompt service and reaction due to a failed stuff sack. Today I got everything, very quick and reliable. I bought two pants at once and I am very glad about the very good quality… Read Full Review

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★★★★★

“Various items”

Written on: 18/10/2013

As always excellent service. Would highly recommend… Read Full Review

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★★★★☆

“great shop.”

Written on: 09/10/2013

the comunication was very good and delivery time too. about 3 days UK-Spain. i´m very happy with outside… Read Full Review

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★★★★★

“Speedy and efficient service”

Written on: 28/09/2013

Ordered on Wednesday night late, confirmation Thursday, "on-the-way" email on Friday, arrived Saturday morning. Excellent service for delivery to the Highlands or for delivery anywhere… Read Full Review

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★★★★★

“excellent service”

Written on: 25/09/2013 by mur15 (1 review written)

Item arrived as described very quickly.Very happy with the quality of the jacket.Helpful customer service , easy no fuss service. Would recommend, and will use again… Read Full Review

Matapozuelos27's Response to mur15's Review

Written on: 27/09/2013

hello. please, i would like if clothes are true or copy. the Price is very cheap.
regards.

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Mur15's reply to Matapozuelos27's Comment

Written on: 27/09/2013

It looks 100% genuine to me.
Logo, tags, seem finishing, fabric quality, everything looks fine.
I'm really happy.
Price tag shows that it was reduced twice.
Go ahead! Take a risk! Live dangerously..

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Matapozuelos27's reply to Mur15's Comment

Written on: 27/09/2013

Thanks for your fast response. Then are true? Have a guaranty?
Regards.

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Mur15's reply to Matapozuelos27's Comment

Written on: 27/09/2013

I'm not market inspector to give you my absolute assurance and I can't give you definite guaranty, but surely , you can return Item if you are not happy.

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Matapozuelos27's reply to Mur15's Comment

Written on: 27/09/2013

Thank you very much. I am sure that i will buy there. Best regards from spain

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★★★★★

“Yes, Fantastic, let's party”

Written on: 18/09/2013

I ordered a Patagonia shirt Tursday PM and it arrived in Saturday's post (Royal Mail) for no extra charge. Well wrapped and safe, as the rating says:- Fantastic… Read Full Review

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★★★★★

“Berghaus Long Cornice Across the Irish Sea”

Written on: 11/09/2013 by JoyceT84 (1 review written)

On 30/8/13 Friday I contact internet sales and was transferred to the shop as I had queries regarding the length of the jacket, (there were so many differing descriptions and sizes on the internet). They very kindly measured the jacket at various points with none of my requests being any problem. Afterwards I went online and ordered the jacket. On 2/9/13 Mon at 8pm a e-mail informed me that my order had been dispatched. On 4/9/13 Wed at 12.30pm the jacket arrived. The service was excellent much… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 11/09/2013 by DrLex (1 review written)

Without a local supplier, I needed to order an item of clothing from a mail-order outlet. Outside were the approved supplier for the manufacturer, and I can see why. Although the item I wanted was not stocked in the colour I wanted, they agreed to order it as a special & supply it at the same discounted rate as their stock. They also measured two garments and had a staff member closest to my measurements try them for fit, so that I could best estimate the size I required. What's not to like?… Read Full Review

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★★★★★

“great service”

Written on: 09/09/2013

Ordered a rucksac. Asked to be delivered by parcelforce. Got phone call to confirm this. Item arrived promptly.Good service… Read Full Review

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★★★★★

“I bought couple of items from an online store since...”

Written on: 01/09/2013 by IgorKosa (1 review written)

I bought couple of items from an online store since i'm not situated in UK. The accessibility and ease of use of online shop is fantastic, also there is a lot of info and specs. you can find about every item listed in the store even if that is not enough you have hyperlinks to external prominent review centers that had written about product you are looking at. Concerning the purchase i have nothing but praise, i had some minor problems with the paypal account and outside.co.uk were so kind to… Read Full Review

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★★★★★

“Great service and support”

Written on: 30/08/2013 by WayneFenton (1 review written)

I have bought a few items from Outside, both at the Calver & Hathersage stores and online. I find the service excellent and the prices are competitive. I go to the Peak District often and it's always a decent reason to pop in any of the stores & have a good look around...which normally ends in me buying something! I had an fault with a sleeping mat (Peak AC) which wasn't discovered until over a month after purchase. I returned the product to Outside and they arranged for a replacement unit at… Read Full Review

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★★★★★

“Free Delivery!”

Written on: 24/08/2013

I found a jacket here for a very good price, and was very pleasantly surprised to find no delivery charge. It arrived promptly so what more need I say?… Read Full Review

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★★★★☆

“good value for money”

Written on: 16/08/2013

good value for money, postage time of 10 days and efficent customer service … Read Full Review

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★★★★★

“Inside out”

Written on: 15/08/2013

I checked on the web then phoned to get personal advice and comparisons. I felt, as always, I was speaking to someone who knew their product and understood my needs. Everything arrived quickly and clean. Would recommend you put this site in bookmark bar. If they could reinstate some product brand search I'd like it… Read Full Review

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