Outside Reviews - www.outside.co.uk

4.9 / 5
98% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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“Very impressed with Outside.co.uk”

Written on: 25/08/2011 by VCMitchell (1 review written)

I went on-line and ordered the Royal Robbins pants from Outside's Sale on Tuesday evening. They were cheaper than at Cotswold's and there was free delivery for between 1 and 7 days. I phoned them in the morning to confirm I had ordered the right size as it was a US product and the guy was very pleasant and helpful. To my delight they were delivered this morning (Thursday! - beat that, 36 hours from ordering to delivery! On this experience, I will certainly use them again and recommend them to… Read Full Review

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“A Happy Bunny”

Written on: 18/08/2011 by stewie14b (1 review written)

I purchased the backpack for my Wife as a birthday present. The old pack had seen better days. We spent some time looking at other makes and websites. We kept getting drawn back to Outside. Not only was it the price,we found the site very informative. I placed the order for the Sirrus 26 on Monday 20th June. It arrived on Wed 22nd. What can I say? The service I received was outstanding. (pity I didn't know at the time where Outside were located. My Wife and I had been walking on Stanage Edge… Read Full Review

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“Great customer service”

Written on: 15/08/2011 by benmoonnot (1 review written)

The harness I bought was out of stock when I ordered. I got an email reply very quickly asking me if I wanted to cancel or wait till the end of the week for their delivery. In the next few emails the replies were always prompt, friendly and gave me the sense that a 'real' person was dealing with my order not just a machine. I would definitely use this site again. - I have used the site previously and accidentally ordered something twice - that was also dealt with the same top notch service… Read Full Review

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“excellent customer service”

Written on: 05/08/2011 by dianevaughan (1 review written)

Initially unsure of what size to order. Decided to use 'live messenger'. This proved to be really useful. Took the advice given. Ordered Tuesday, goods were delivered (free) next day by Royal Mail. The Trousers and top both fitted perfectly. I would recommend this web-site without reservation. Absolutely brilliant!… Read Full Review

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“Absolutely recommendable!”

Written on: 22/07/2011

I ordered a Montain Equipment jacket from Germany. It was much cheaper than in our shops! The delivery of Outside was very fast, the post needs about one week. I'm sure, that it won't be my last purchase… Read Full Review

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“Great online shopping, highly recommended”

Written on: 10/07/2011

A very helpful and efficient service, returns within 7 days made very simple, with great communication. Definately recommend and definately will use again… Read Full Review

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“Fantastic customer service”

Written on: 02/06/2011 by martin0642 (5 reviews written)

I originally ordered the Baltoro Alpine after trying it out in a high street shop (not Outside) but Outside's price was a good £20 cheaper than anywhere else, even with delivery, so I bought it through them. Unfortunately the one I ordered was a large and the one I tried on was medium (on a large hanger) so I asked for a refund and exchange. From filling in the returns form on the website and posting the item back - to delivery of the exchange - has taken about 3 days. All the way through I… Read Full Review

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“Very good customer service, fast, efficient, friendly...”

Written on: 06/05/2011

Very good customer service, fast, efficient, friendly and helpful.
Patagonia products aren't cheap, but the belt is very well made and the company seems serious about minimising their environmental impact… Read Full Review

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“Brilliant service and extremely helpful!”

Written on: 04/05/2011

Brilliant service and extremely helpful!… Read Full Review

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“I first of all emailed my enquiry, whilst abroad,...”

Written on: 04/05/2011 by simpleinborneo (1 review written)

I first of all emailed my enquiry, whilst abroad, through to Outside and was impressed by the speed and friendliness of their customer service and by the time i reached the UK and visited their shop the goods were waiting along with more friendly staff. Good Job keep it up and will pop in again when i pass through next… Read Full Review

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