Uttings Outdoors Reviews - www.uttingsoutdoors.co.uk

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★★★★★
4.7 / 5
96% of users recommend this
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  • Customer Service

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  • Value For Money

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Uttings Outdoors www.uttingsoutdoors.co.uk
Uttings Outdoors www.uttingsoutdoors.co.uk
Uttings Outdoors www.uttingsoutdoors.co.uk
Uttings Outdoors www.uttingsoutdoors.co.uk

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★★★★★

“professional company”

Written on: 17/07/2013

good service, product as described, goods delivered on time… Read Full Review

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★★★★★

“Bright yellow Socks”

Written on: 16/07/2013 by Dextertaz (1 review written)

Bought the Hunters yellow fleece socks in size medium, brilliant fit fab colour against my navy hunters willies, also bought a lilac pair for a friend we love the quality and the range of colours that you can purchase. I can certainly say there is nothing I don' t like about them… Read Full Review

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★★★★☆

“Hawke 600 laser range finder”

Written on: 16/07/2013

Simple to use and good value bit of kit that is also very compact. It gives consistent and accurate readings everytime. I don't see the point in spending up to 5 times the money on a rangefinder from an expensive European optics company when this does everything needed so well… Read Full Review

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★★★★★

“Service”

Written on: 15/07/2013

From ordering to delivery the company have been superb… Read Full Review

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★★★★★

“service”

Written on: 11/07/2013

easy to select from website, , prompt delivery at good price , great price for goods, pleased with item received, will use company again and would definitely recommend to a friend, but will not write another review as I have run out of things to say to make it long enough!!!!… Read Full Review

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★★★★☆

“I was happy with easy to use website and good prices. ...”

Written on: 10/07/2013

I was happy with easy to use website and good prices. A good selection of products at resonsible prices… Read Full Review

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★★★★★

“Zamberlan boots two pair and excellent delivery and price.”

Written on: 09/07/2013 by IcelandBoundBob (1 review written)

Great service and well wrapped up. Stunning price. I was confident if I had to return the 2 pair of boots there would have been no hassle. This really matters in online shopping. Will be purchasing again shortly. Wish they stocked Paramo and Altberg gear but you can't have everything… Read Full Review

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★★★★★

“very happy”

Written on: 09/07/2013

over all every think I was happy, The price ect and there nothink I didn't like… Read Full Review

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★★★★★

“got my chase muck boots on time, excellent”

Written on: 06/07/2013

I never used Uttings before and indeed never heard of them but ordered my chase muck boots through them at a decent price and they were delivered on time and i am delighted with them . overall very good purchase and i would use Uttings again… Read Full Review

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★★★★★

“Hunter wellie boots”

Written on: 03/07/2013

Love the boots . The color is fantastic-sovereign purple- Great service throughout and regulars updates as to when the delivery can be expected.. Highly recommended and will certainly use again… Read Full Review

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★★★★★

“Terra Nova tent purchase”

Written on: 29/06/2013 by RobCH (1 review written)

I found the Quasar tent at Uttings and was competitively priced. Updates and tracking info. about delivery were excellent and it arrived on time. Excellent… Read Full Review

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★★★★★

“First Time Buyer”

Written on: 28/06/2013 by lindam1314 (1 review written)

First time buyer at Uttings. Impressive selection, competitive prices,, no problem with ordering. Speedy delivery Very pleased. Would recommend… Read Full Review

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★★★★★

“Excellent Prices and Delivery Service!”

Written on: 26/06/2013 by Howie603 (1 review written)

Easy ordering and very quick delivery. Great sale items and all in my size… Read Full Review

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★★★★★

“half chaps”

Written on: 26/06/2013 by Caryll (1 review written)

Great half chaps from Muck Boot. As I am small I have a problem getting half chaps to fit, these are great.Price was fantastic and they arrived very quickly. Very happy with my purchase… Read Full Review

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★★★★★

“Excellent Value & Service”

Written on: 24/06/2013 by JoHerdman (1 review written)

Not only was Uttings Outdoors excellent value for money, the site was easy to use and the service great. Delivered on time with flexible options. I'll definitely recommend… Read Full Review

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★★★★★

“Quick,hassle free & well packed product ”

Written on: 21/06/2013

Awesome service. Fantastic deal. One very happy customer!… Read Full Review

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★★★★☆

“Zamberlans Again !”

Written on: 16/06/2013 by GordonJunor (1 review written)

I have worn (out!) a series Zamberlan walking boots over the last twenty + years and had almost lost hope that I could find further pairs ; thanks , therefore to Uttings and their website. Competitive prices and excellent delivery service appreciated… Read Full Review

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★★★★★

“Great service”

Written on: 15/06/2013 by Steel1975 (1 review written)

Item received fast and as described cheapest on the internet, text messages sent to my phone letting me know exactly when to expect delivery, very impressed. I would recommend to all of my famly and friends as the complete buying experience was faultless… Read Full Review

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★★★★★

“Fantastic service!”

Written on: 15/06/2013 by ALHughes (1 review written)

I placed my order on Monday morning and gat an email response almost immediately to tell me my order was being processed and offering alternative delivery choices. I chose next day delivery. I then got an email on Tuesday morning to advise that my order was on its way and would be with me between 12:50 and 1:50 that day. At 12:55 my order arrived! Amazing! I would definitely order from Uttings again and have recommended you to all my friends… Read Full Review

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★☆☆☆☆

“Stressful and unpleasant shopping experience”

Written on: 14/06/2013 by scotspines (1 review written)

I never heard of the company before but after reading all the good reviews here I went ahead to buy a bird watching binocular. It turned out to be a big mistake. I still haven't got the full refund yet. For a online shop they are very slow to respond to emails (7 days) and often just ignore you. The Opticron binoculars I bought are faulty or just simply poor quality - the focusing wheel is making grinding noise and the vision get blurry at the same time. The eyepieces are not quite aligned… Read Full Review

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Uttingscustomerservice's Response to scotspines's Review

Written on: 26/06/2013

Thank you for your comments and I am sorry that you feel let down by our service.

When we inspected the binoculars and adjusted the dioptres correctly to match our eyesight, we could find no issue such as the one you described with blurring vision. We were also unsure of what you meant by misaligned eyepieces as they both appeared to be fine.

The grinding and sticking at the extreme end of its adjustment that you described was simply the mechanism of two cogs turning together and I am afraid we could not find any fault with it.

I am a little unsure of what you mean when you refer to sending them back twice as both are faulty: you only received and returned one pair of binoculars (value £249); you were not sent another pair, you were simply refunded in full after we had inspected them. We received the binoculars back on 3 June and you were refunded in full on 4 June. Have you confused us with a different company?

I am sorry that you feel let down by this, but we are in a difficult situation given that the items returned were not faulty.

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Scotspines's reply to Uttingscustomerservice's Comment

Written on: 09/07/2013

Is this review site the only place where I'll get your attention? Otherwise you just ignore all my emails to you?
Are you saying the focus wheel is suppose to make grinding noise (like there's sand in it ) when I tune it to focus? That was not in your description of the item! I don't expect to actually hear the two cogs turning together with very noticeable sanding noise.
With regards to the eyepieces - If I look at the binoculars when the eyecups are pushed back completely, the eyepieces (or the metal ring of the lenses) do not appear in middle of the eyecups. You may not care about the look but I do since I intend to use it for many years. According to Sales of Goods Act, the goods you sell has to be of satisfactory quality. That includes appearance and finish.
Not only you promised to pay the returning of the faulty goods but the law actually says so. I wish to draw your attention to the Consumer Protection (Distance Selling) Regulations 2000 (SI 2334) Which specifically states that, where goods are returned as a right due to a breach of a term implied by statute, of a seller (yourselves) to require the buyer (myself) to bear the cost of a return is misapplied.
As such, the cost of bearing the return lies with yourselves. I therefore expect that you will fulfill your contractual and statutory obligation to refund mys full costs including postage.
I will report you to the trading standard agency and goes to the small claims court to recover the loss and stress I suffered.
Same email has been sent to you.

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