written by on 28/10/2013
Placed an order with Uttings, prices good, website clear and easy to use, I then received an email stating the address on the card did not match the address given. I confirmed the exact address with the bank and then called Uttings which is when it all went wrong. After confirming the address letter by letter line by line I was told it still would not go through, which is fair if the computer says no it says no so I paid with a different card what was disappointing was the attitude and tone of the person I dealt with and the sarcastic comments, I would hate to have a problem and a real complaint. I eventually got to the bottom of the problem and it was to do with the line on which my house number is, I called Uttings just so they would be aware if they had a similar problem but encountered the same voice who grunted a few times and then ended the call.
written by on 21/10/2013
After shopping around for ages, uttings had the best price for my muck boots, will definitely come back - excellent service too.
written by on 18/10/2013
Made a multi orgrder for over £600, they sent out incorrect sizes for the clothing that I ordered. Website stated item were in stock when they was not. Took a month to sort out the problem
written by on 07/10/2013
Everything arrived as promised and kept up to date on what time and date delivery would take place. A excellent service that very few other companies provide I will recommend your company to my friends and will shop with you again. Barry Close
written by stephenbailey on 05/10/2013
Best price on the internet. Quick delivery
written by donaldcameron47 on 04/10/2013
Uttings prices are very competitive,the web site gives very good descriptions of gear and my delivery was spot on,nicely packaged in a sturdy box and items well protected inside.. My only critism would be that I wish there was a bigger selection of mountain gear,ie soft and hard shell jackets,down jackets,base layers and mid layers.
written by on 03/10/2013
Great service,fast and delivered as promised
written by Lynnybiz on 23/09/2013
Excellent service, good price and love my Muck Boots they are so comfy and cozy, no more wet feet when walking the dog.
written by on 22/09/2013
Great boots, delivered very quickly. Just slightly disappointed that they were left outside my house when I had arranged to have them left at neighbours. Otherwise, great service.
written by Adrian1648 on 22/09/2013
Ordered gilet online and received goods promptly as promised. Good quality, true to description and good value. Would definately order from this Company in the future.
written by on 21/09/2013
Boots exactly as described and wonderful swift delivery. Would recommend this website to everyone
written by Majik29 on 19/09/2013
Delivered on time at a really competitive price. This item was exactly what I was looking for. I would suggest this company to anyone looking for quality outdoor products with an extensive range.
written by on 19/09/2013
Excellent service, delivered on time and prices are most competitive.
written by on 18/09/2013
Happened upon Uttings when searching for a spotting scope. Got a great deal on a Nikon RAIII WP Straight 65mm Spotting Scope. Delivery isn't free but it's next day by DPD (excellent tracking and communication) if you order early enough. Very pleased with both the scope and service. Certainly glad I chanced upon Uttings site which seems to have a great range of equipment and I would highly recommend them.
written by on 17/09/2013
Purchased a trail camera and took advantage of a promo discount giving the best deal I could find. Package arrived the next day at the time the courier said it would. Camera very securely packed complete with Uttings catalogue - in case I should be tempted to buy more stuff!! Overall an excellent service at the best price.
written by on 17/09/2013
prompt and efficient service, only downside I paid £4.99 for next day delivery but it took 4 days to arrive !. Very pleased with product though.
written by on 16/09/2013
Wow! So delighted with the K-Dry boots I've purchased, especially with the sale price! Fantastic value for money and great service, arriving exactly as informed by yourselves. Really like the way you let me know the day it would be delivered, so arrangements were in place for accepting delivery. I've already passed your details on to several of my friends and I'll be happy to order from your company again.
written by medley09 on 13/09/2013
I found Uttings Outdoors website through a search engine when I was looking for a certain Hunter wellington. I cannot fault the whole process-it was easy and quick. They only offer the colour and sizes available in stock with the price clearly shown (which I should add, were a bargain and much cheaper than anywhere else). One click to basket and the reasonable delivery charge is added and within seconds my order is completed. I was always kept informed via email of the progress of my order including the date and time of my scheduled delivery on the following day---it couldnt have been quicker! Faultless! I couldnt have wished for a more efficient service. I would definetely recommend and use Uttings Outdoors again!
written by Barnowl4321 on 12/09/2013
Received excellent service from Uttings - cannot rate them highly enough. Ordered my item on a Sunday evening & it arrived on Tuesday morning. I was informed by email & text how the order was progressing right up until it arrived. Simply superb service & have no hesitation ordering from them again. The boots are excellent quality, wish they had in another colour as would order another pair! What a change to get a fantastic service!
written by on 11/09/2013
what great web site and service, would recommend to family and friends
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
As rated by our community of reviewers
Uttingscustomerservice's Comment
Written on: 25/09/2013
Thanks for your comments. Without knowing the specific details of your order, if you ordered after our cutoff point of 2.30pm on a Friday, then it would not leave us until the Monday and would be delivered on Tuesday. "Next Day" delivery does mean next working day.
However, if you have experienced a problem with DPD not delivering on time, please do contact us and we can look into the issue for you.