ASAP Tickets Services Reviews - www.asaptickets.com

★★★★★
4.5 / 5
734
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★★★★★

“The best one stop shop for all travel deals & needs.”

Written on: 07/12/2015 by Murphy-Alt1983 (1 review written)

I got into contact with Jagger, Travel Consultant and he gave me the best air flight deals with different options to consider. He didn't pressurize me to buy and gave me time to make an informed decision. ASAP Tickets Services are efficent, honest and professional and I will definitely use them again and again to help meet my travel needs. I would recommend anybody to try them out. Thank you for helping me especially considering it's a holiday season with closing a good deal for me… Read Full Review

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★★★★★

“Great Agent..... Great Price !!”

Written on: 07/12/2015 by MekhiTempleton (1 review written)

Been traveling to the Far East for business twice a year for over thirty years. Don't think that I have had Any better service than with the agent that assisted me with my accomodations ..... That is saying a Lot !! Thank you Soloman for the Very appreciated help...... And the price was 15% to 35% better than all the other ticket services. Highly recommend this company. I will definitely use them again ! … Read Full Review

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★★★★☆

“Best Customer Representative Ever Dealth with.”

Written on: 06/12/2015 by remmyb (1 review written)

She was awesome, very courteous, professional and patient in dealing with me. Besides, she found me a good deal for my return ticket to Nigeria. My ticket to Nigeria was cost effective as at the time of my journey. I am satisfied… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 05/12/2015 by silviapyrtle (1 review written)

This was my first time to use this agency and I was very pleased with the service,Rio was very helpful and quick to get my tickets… Read Full Review

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★★★★★

“excellent service”

Written on: 05/12/2015 by baphil11 (1 review written)

i am pleased with the service you offered i am satisfied… Read Full Review

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★★★★★

“He has rapport with clients. An asset to your company....”

Written on: 05/12/2015

He has rapport with clients. An asset to your company. Speaks flawless english with his cebuano accent. He must be commended, appreciated and recognized. We will recommend him to our family, friends, medical and nursing colleagues we will recommend your company (itt and asap tickets) we got our plane tickets fast and in efficient manner.  … Read Full Review

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★★★★★

“Good organization ,plus good team.”

Written on: 05/12/2015 by Coltonk236 (1 review written)

Good organization ,plus good team… Read Full Review

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★★★☆☆

“There are significant shortcomings particularly with...”

Written on: 04/12/2015 by Howellzt13 (1 review written)

the service this time around left much to be desired. I did not feel that my agent was knowledgeable nor did he show any initiative in trying to help me resolve the issue I was having. This as it turned out was totally caused by ITN team . The overall process was made much more difficult and stressful than it had to be… Read Full Review

Asaptickets's Comment

Written on: 28/12/2015

We regret to hear about the lack of communication from one of our agents and the mistakes made during the process. We will do our best to make sure this never happens again! We appreciate your feedback very much and hope you will give us another shot!

With kind regards,
ITN team

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★★★★★

“great!”

Written on: 04/12/2015

The staff member was wonderful and helpful getting me a great deal for my trip. She was nice and knowledgeable, and got me what I wanted. Thanks… Read Full Review

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★★★★★

“Great help”

Written on: 04/12/2015

I really like the service. The agent who helped me was extremely understanding, patient and helpful. I would totally recommend this to people… Read Full Review

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★★★★★

“Absolutely patient team”

Written on: 04/12/2015

The staff have tirelessly accommodated my requests and changes.That patience is fantastic..The continuity after shifts change means I did not have to explain my requirements yet again… Read Full Review

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★★★★★

“best service ever ”

Written on: 03/12/2015 by hiMcMahon242 (1 review written)

dolton help me a lot with my ticket, he made sure to lower the ticket price and match the connection to the best he can find in such short time. thanks a lot… Read Full Review

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★★★★★

“very helpful, above expectations, ”

Written on: 03/12/2015 by 90Garrison (1 review written)

Willing to help me with any questions I might have, Oh Yes I had plenty and the Dates and times changed more than once… Read Full Review

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★★★★★

“Excellent!!!”

Written on: 03/12/2015 by Arnold370 (1 review written)

The staff that assited me was too nice. And he was patient with me. At the time of the booking i didn't hv my money he patient with and i pay for my ticket the next day. Thanks ASAP Tickets i will recommend you to any friend… Read Full Review

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★☆☆☆☆

“The worst service I've ever received.”

Written on: 02/12/2015 by Burnsvf402 (1 review written)

The first staff I worked with was incredibly helpful.He found a good package for me to purchase. However, he left for vacation and another staff took over the next day. My payments could not go through. After speaking with my bank and authorizing the payment, they still took a really long time to respond and send me my tickets. Extremely inefficient with poor communication skills. It's been two days, and I'm still waiting to receive my tickets… Read Full Review

Asaptickets's Comment

Written on: 05/01/2016

We appreciate you taking the time to send us your feedback. Communication skills development is at core of the training we provide to all our Agents. Thank you for bringing this issue to our attention. We are constantly working to improve our services and try to prevent situations like yours from happening.
Please, do not hesitate to let us know of your next travel planning as it would be a great opportunity for us to change your mind about our service.

With kind regards,
ITN Team

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★☆☆☆☆

“A pleasant experience gone sour”

Written on: 02/12/2015 by itisnotASAP (1 review written)

At first i thought i got the best customer service ever. When i booked my flight i made sure that on my side, payments and all wouldn't be a problem to hamper my booking. I was given the impression that when i made a payment i would get the ticket couples of hours after. To my dismay 6 hours after, i still have not received my ticket, worst- i got a phone call from my agent saying that the price has gone up by 100.00 CAD. So then, communication after these was pretty nasty, and mind you, the… Read Full Review

Asaptickets's Response to itisnotASAP's Review

Written on: 05/01/2016

We appreciate you taking the time to send us your feedback. Communication skills development is at core of the training we provide to all our Agents. Thank you for bringing this issue to our attention. Your review was already forwarded to our Compliance Department for investigation. Please send us your booking details (ITN confirmation number, ticket number or last name of the passenger) to us.

With kind regards,
ITN Team

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★★★★★

“Monty is fantastic”

Written on: 01/12/2015 by sherryhubb1 (1 review written)

I was extremely pleased with the service I received from the ITN specialist, Monty. He was kind, patient, easy to understand, and persistent. He worked diligently to get us the best possible deal on international flights at the times we wanted to travel. I really appreciate his professionalism and the fact that he was able to procure tickets for us for a savings of over $200/ticket for the 4 of us traveling in April over what my cruise travel agent was able to quote us. What a great deal for… Read Full Review

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★★★★☆

“Friendly and prompt service”

Written on: 01/12/2015 by PenelopeMcFadden (1 review written)

The service representative was very friendly and answered my questions right away. She made transaction with me/family and was very patient to give me a call if she needs to be sure of her answer. I like the ASAP service!!… Read Full Review

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★★★★★

“ticket purchase”

Written on: 01/12/2015 by Averiq1947 (1 review written)

I really liked the way the agent kept me updated all the way and even where there was a connection problem she still managed to call me back. She also did all she could to get me the best deal - reasonable ticket and reasonable connection times. She explained both the negative and positive points about my ticket before I proceeded to pay and discussed the different options with me before I paid. The company verified with me and my bank representative and this reassured me that with this… Read Full Review

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★★★★★

“travel agent ”

Written on: 01/12/2015 by 201Hopkins (1 review written)

I had a very good, and hard working agent. Elona.t ( I want to mention her name )she did an excellent job, following up and calling me back more than 7 times to assure me of the flight schedule that I like and will fit my availability. She is gifted with patience She even assisted me in filling up the form. Very helpful and gentle to speak with in the telephone. Elona is an asset to your company… Read Full Review

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