ASAP Tickets Services Reviews - www.asaptickets.com

★★★★☆
4.5 / 5
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★★★★★

“Very professional, kind, patience. ”

Written on: 22/03/2017

Dear all. This gentleman has booked several trips for me in the past, Went I lost my mom, he was very kind, understanding and very very professional. I can tell he was trying his best to help me. We even shared how many children we have, while he stay focus trying to get the best routes and prices. I used worked in customer service and I don't see that type of service anymore. He deserve a promotion and a raise. Blessings to all!!… Read Full Review

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★★★★★

“No Pressure, Great Customer Service”

Written on: 21/03/2017 by dela3018 (1 review written)

I was a bit skeptical to purchase from ASAP tickets however, my rep Clement gave me a reasonable price as I have also researched but he was actually able to go below what other travel agencies were offering. He did not pressure me to buy anything and he was able to get the flights and airlines I wanted. I have a group of five people for which they wanted a layover in Japan as part of our trip which Clement was able to find these flights. I was working with him for over two days and he as… Read Full Review

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★☆☆☆☆

“Was sent a quote that they would not honor!”

Written on: 18/03/2017 by Jgraham63 (1 review written)

I was sent a good quote on a flight. When I called to book it, the rep could not/ would not honor it. He delayed me thirty minutes before coming back with a quote $200 higher per ticket! Never again!… Read Full Review

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Asaptickets's Response to Jgraham63's Review

Written on: 24/03/2017


Thank you for your review. We highly appreciate any feedback that might help us improve the service.

The lowest price on our website is a special ASAP Tickets Super Saver Fare with advance purchase requirement. This option is appropriate for those travelers, who are quite flexible with their dates.

Since our best contracts are unpublished it takes time to manually create the best itinerary for each and every customer.

Please, do not hesitate to let us know of your next travel planning as it would be a great opportunity for us to change your mind about our service.

With kind regards,
ITN Team

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Jgraham2017's reply to Asaptickets's Comment

Written on: 25/03/2017

That is all a lie. This has happened to me twice and once to my daughter. We have flexible dates and call immediately when offered the quote! This is false advertising.

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Jgraham2017's reply to Jgraham2017's Comment

Written on: 25/03/2017

I sent in our dates. I received a quote for the same dates at a very reasonable price. I immediately responded. Once I was put off because the agent was in an 'urgent meeting' and when he got back to me, the price was about $200 more. The second time was the exact same scenario but I was told I was too late, that the special had ended. I received the email quote at 1. This was around 3! They advertise prices that will not match. It happened to my daughter today! Do not trust this group!

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★★★★★

“Customer Relations/Booking Agent ”

Written on: 18/03/2017 by Floreslk245 (1 review written)

Your representative was professional, friendly, helpful, considered, and knowledgeable ! She took care of an important mission for my husband and myself with ease and enthusiasm ! I will definitely​ keep your and her information on hand for our next trip ! Congratulations to you for having such an outstanding employee and thank you for your services In conclusion, please note that I had spend several hours to accomplish this task myself… Read Full Review

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★★★★★

“Great Service, very efficient, Kindness and...”

Written on: 17/03/2017 by beNicholson480 (1 review written)

Thank you, I will use again this company and I will recommend it to my friends… Read Full Review

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★★★★★

“Awesome service”

Written on: 17/03/2017 by Ariana324 (1 review written)

Awesome service.Dwight was with me along the booking process. He was great and patient to guide me. Thank you… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 17/03/2017 by Haynesfl32 (1 review written)

I was hesitant at first to do my reservation over the phone , but talking with the advisor was such a great experience.. I will surely recommend ASAP to my friends… Read Full Review

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★★★★★

“Omar gave very excellent assistance. He was very...”

Written on: 16/03/2017 by DavionWright408 (1 review written)

Omar gave very excellent assistance. He was very responsive, knowledgeable and professional. Fantastic!… Read Full Review

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★★★★☆

“cheapflight ticket,amazing staff”

Written on: 14/03/2017 by Emiliano295 (1 review written)

SAI is a really nice gut.so patient and he took care of us..Im so happy to found this site… Read Full Review

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★★☆☆☆

“Not getting a great deal ”

Written on: 12/03/2017

Was on phone for an hour with agent was so disappointed in myself purchasing this flight from him did not offer me a great deal… Read Full Review

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Asaptickets's Comment

Written on: 13/03/2017

Dear Customer,

We regret that you were not satisfied with the service. We would like to have a better look at your case. In order to do that we kindly ask you to provide your full name and the email address you mentioned to the agent by sending it to us.

With kind regards,
ITN Team

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★★★★★

“Very Persistent”

Written on: 12/03/2017

I started with an agent. She was to find me a ticket to Lagos, Nigeria but the prices quoted were too high, so I decided to shop online myself and I was about to buy one which I thought was ok then she sent a message giving me another price and I texted back saying still to high again. Messages were sent quoting different prices until finally, one of her colleague spoke to me and said calling on her behalf and found the right price for me. I thank them both for hard work well done… Read Full Review

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★☆☆☆☆

“bad experience”

Written on: 09/03/2017

The worst experience ever. I would not recommend anyone to get tickets from them. The right hand doesn't know what the left hand is doing. Really bad customer service… Read Full Review

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Asaptickets's Comment

Written on: 09/03/2017

Thank you for sharing your feedback with us, we value each customers opinion. Please accept our apologies for any created inconvenience. Kindly provide us more details of the case and we will make sure the same problem will not happen again.

With kind regards,
ITN Team

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Asaptickets's Comment

Written on: 09/03/2017

Thank you for sharing your feedback with us, we value each customers opinion. Please accept our apologies for any created inconvenience. Kindly provide us more details of the case and we will make sure the same problem will not happen again.
With kind regards,
ITN Team

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★★★★★

“excellent customer service from Jule”

Written on: 08/03/2017 by Hart168 (1 review written)

Jule was very pleasant and professional. She called 3 times to assure me my ticket was being processed by the ticketing department and she followed through to ensure my last minute international flight was successful. I make a lot of flight reservations and Jule is my new travel agent. I look forward to doing more business with you. Way to go Jule! Thank you and God bless you… Read Full Review

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★★★★☆

“Our trip to Italy”

Written on: 05/03/2017 by Deveda (1 review written)

We were accepted into a study program in Padua, Italy with not a whole lot of time to plan. After an exhausting search, I called late at night and spoke with Clover at 866-961-7267. He did an amazing job at finding the best fare. He stayed in constant communication with me while I coordinated with my travel partner. He also managed my expectations by letting me know the best way and time to reach him. The only thing I didn't like was not being able to have ample time think about that $67… Read Full Review

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★★★★★

“Great service, great price”

Written on: 04/03/2017 by Melany427 (1 review written)

I saw this website when I was searching all the normal sites. The price was a few dollars less than all the others. When I was dealing with the rep, Medo, on the phone he couldn't have been more helpful. I appreciated the extra time he took to search for everything I asked about! … Read Full Review

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★★★★★

“Amazing”

Written on: 03/03/2017 by 452McDonough (1 review written)

I would recommend Asaptickets to all my friends! Pinoy agents are great! Azalea is helpful so with Zatarra!… Read Full Review

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★★★★★

“Excellent ”

Written on: 02/03/2017 by gcHawkins50 (1 review written)

THE AGENT WAS AMAZING GUY… Read Full Review

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★★★★★

“great service”

Written on: 02/03/2017 by Finnegan99 (1 review written)

Our representative, was patient and willing to go the extra mile by making sure I was satisfied with all the flight details… Read Full Review

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★★★★★

“Easy, affordable tickets”

Written on: 01/03/2017 by tuCooney478 (1 review written)

What a great experience. We were trying to fly with friends to Zanzibar from another state. Our agent searched all possibilities and found us one. He even called back to say he was leaving for the day but the tickets would be processed in the morning. Overall, a great experience with very attentive agents and competitive prices… Read Full Review

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★★★★★

“GREAT JOB!”

Written on: 01/03/2017 by Rylie36 (1 review written)

Stifler did a fantastic job getting us some great price tickets to Europe and home. Easiest time I've ever had to purchase tickets. Thanks for your work! I only wish that the other four people in our party would have waited and let us get the tickets. They are paying a few hundred each for all of the four others. I will definitely use ASAP again when we travel… Read Full Review

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