ASAP Tickets Services Reviews - www.asaptickets.com

★★★★★
4.5 / 5
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★★☆☆☆

“Very Disappointed”

Written on: 16/01/2016 by 333Strong (1 review written)

My experience was one with many questions. First, my price was supposed to be around $1,100.00 per ticket but they ended up averaging $1,500.00 per ticket. That cost me $800.00 too much. I did enjoy working with him. He seems to be a nice guy. I also appreciated Asiana air lines. They were outstanding. The best service I have ever had, but not worth an extra $800.00, just because some supposed change happened. If I had it to do over I would have done it myself and gotten the same price… Read Full Review

Asaptickets's Comment

Written on: 18/01/2016

Thank you for your review. We strive to place our customers at the center of our service, so when we get things wrong or fail to meet your expectations we welcome the opportunity to make things right.

Airlines change their fares and availability of the seats on daily basis. Most airlines file their fares with the Airline Tariff Publishing Company and these updates can occur several times a day.

We cannot predict the fare value nor can we guarantee that the airlines will not release cheaper seat inventory.

We are grateful that you took time to share your feedback with us and hope that in future you will have only positive experience with our company.

With kind regards,
ITN Team

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★★★★★

“customer service”

Written on: 16/01/2016 by AJ739 (1 review written)

I've never booked an international flight online, customer service was very pleasant, patient and helpful with me, she stayed on the phone with me throughout the whole time and made sure I filled in everything correctly… Read Full Review

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★★★★☆

“The price is right.”

Written on: 16/01/2016

Me and my family bought tickets from here and all the agents are very helpful and very pleasant. I will booked again my ticket here in the future. I will highly recommended Asaptickets… Read Full Review

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★★★★★

“Couldnt have been better”

Written on: 16/01/2016 by AlyviaRichards165 (1 review written)

Best service ever. Agent was exceptional. Stayed in touch through the whole process of getting my tickets. Wish I knew about this site a long time ago. Keep up the good work… Read Full Review

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★★★★☆

“Fantastic. Dependable.”

Written on: 16/01/2016 by 422Roach (1 review written)

It was just a smooth communications between the Asap agent and myself. 2 days I got my tickets exactly what I wanted. Right after I got my tickets, I recommended Asap to my sister… Read Full Review

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★★☆☆☆

“Okay as long as flights go as planned”

Written on: 15/01/2016 by aaFisher63 (1 review written)

I have used ASAP for a few years. They generally have competitive pricing and good service when purchasing your ticket. As long as your flight goes as planned and is not interrupted, in any way by weather or any other crisis, they are okay. If there is an interruption in your flight schedule, and you contact them for help, especially on the weekends, DO NOT count on getting a hold of anyone. They seem to have little to no help on the weekends. I ran into issues where my flight was… Read Full Review

Asaptickets's Comment

Written on: 18/01/2016

We regret to hear about the lack of communication from one of our agents and the mistakes made during the process. We will do our best to make sure this never happens again!

Please, do not hesitate to let us know of your next travel planning as it would be a great opportunity for us to change your mind about our service.

With kind regards,
ITN Team

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Asaptickets's Comment

Written on: 21/01/2016

Thank you for your review.

To help us address your concern please send us a direct message to us with your full name and the email address you mentioned to the agent. We will get back to you as soon as we get the results.

We are sorry to hear about your unpleasant experience!

Kind regards,
ITN Team

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★☆☆☆☆

“Never received tickets”

Written on: 15/01/2016 by SamsonO'Leary200 (1 review written)

We purchased but never received tickets,when called they said could not find a record of it, but we have a record of it in the bank so we had to dispute it. They seemed to have no record of but we did. The confirmation number ment nothing to them. So called the bank to have it reversed… Read Full Review

Asaptickets's Comment

Written on: 18/01/2016

Thank you for sharing with us your experience.

We highly appreciate any feedback that helps us improve our customer experience. We are constantly working to improve our services and try to prevent situations like yours from happening.

With kind regards,
ITN Team

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Asaptickets's Comment

Written on: 21/01/2016

Thank you once again for taking time and sending to us your review.

Could you please send us your reservation details (ITN confirmation number or ticket number) to our email address so we could locate your booking and try to find a solution in the created situation.

Kind regards,
ITN Team

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★★★★☆

“ Company's rep was Nice and polite”

Written on: 15/01/2016 by Ignacio1949 (1 review written)

Got great help and i will use the side again… Read Full Review

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★★★★★

“Patient, Professional Assistance”

Written on: 14/01/2016 by Moodywi333 (1 review written)

The agent was very thorough, handling the transaction step-by-step and making sure that I understood all details. More importantly, she took a lot of time to make sure I received the best fares possible for the dates we could travel… Read Full Review

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★★★★★

“Webb, the gentleman whom I dealt with was truly...”

Written on: 13/01/2016 by ChristianAmerican (1 review written)

Webb, the gentleman whom I dealt with was truly professional, kind and easy to talk to. He went to extra length to find me a much more affordable ticket with the airlines of my choice. I truly appreciate it… Read Full Review

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★★★★★

“FANTASTIC CUSTOMER SERVICE ”

Written on: 12/01/2016 by Etphonehome1964 (1 review written)

It was my great fortune to find ASAP Tickets Services and agent. I am a former Travel Agent from years ago when Customer Service was how we established relationships with our clientele. you can hardly find that quality of Customer Care anymore...that is until I was 'gifted' with ASAP's Gold Star. I had been checking air fares for months for our family of ten flying to London in August of 2016. We have several couples flying from different departure cities, one couple flying in earlier than… Read Full Review

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★★★★★

“Excellent”

Written on: 12/01/2016 by Kelley4 (1 review written)

When tickets for spring break vacation were extremely sparse and/or ridiculously expensive, asaptickets came to the rescue. Wonderful representative. As soon as I got tickets confirmed, immediately referred to another family that was looking for the same tickets and they had every bit of success as we did… Read Full Review

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★★★★★

“ZEUS IS AWESOME!!! ALL THE AGENT ARE GREAT”

Written on: 12/01/2016 by EmilianoWise (1 review written)

ZEUS IS AWESOME!!! ALL THE AGENT ARE GREAT… Read Full Review

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★★★★★

“Best Ever Service !!”

Written on: 11/01/2016 by moneimfadl (1 review written)

During my 70 years I used many traveling agencies to buy tickets. Just recently I got to know about ASAP Ticket Service. This is my first time to use their service and I found that they are the best I have ever had. The Agent was courteous, mastering his trade, efficient and quick. I am glad I came across this Traveling Agent and this will be my Agent for my future trips. Than you Guys !! … Read Full Review

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★★★★★

“He is very helpful .”

Written on: 11/01/2016 by 341Ogden (1 review written)

Dweight. is very helpful . He tried to help and he was very patient to communicate and look for the airline ticket and time for that the ticket that I need. He also responsed my call fast, thank you … Read Full Review

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★★★★★

“saved by Lebron”

Written on: 08/01/2016 by Chaim1994 (1 review written)

I had given up trying to find the right fare and itinerary for an upcoming trip and as a last resort contacted asap ticket service. Lebron was the person on the other end of the line--after taking my information and saying he would get back to me after researching the ticket I wanted, he did just that and followed through with me until the ticket was purchased at a few dollars less than what the original quote was!!… Read Full Review

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★★★★★

“Best Experience”

Written on: 06/01/2016 by aj750 (1 review written)

Booking a flight has never been this easy. The ASAP representative, Suri, was very patient and he went out of his way to get the best deal for us. He walked us through each step and we are extremely happy with our experience… Read Full Review

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★★★★★

“ticket sale”

Written on: 06/01/2016 by JoelKay1947 (1 review written)

REP SENECA WAS AWESOME WITH OUR TICKET SALES.THE ENTIRE PROCESS WAS HANDHLED WITH OUT STANDING RESULTS AND WE RECIEVED THE VERY BEST PRICES THANK YOU VERY MUCH… Read Full Review

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★★★★★

“HELLO TO ALL”

Written on: 06/01/2016 by SIMILEYFACE (1 review written)

GOOD PEOPLE VERY GOOD SERVICE I HIGHLY RECOMMEND THEM… Read Full Review

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★★★★★

“Last minute decision”

Written on: 06/01/2016 by ArjunDwyer (1 review written)

We decided to attend a golden high school reunion at 5 days before the event. Called ASAP TICKETS and the team found an itinerary just right for us. The agent was so patient and understanding. At high season, they found the right price for us. Thank you… Read Full Review

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