ASAP Tickets Services Reviews - www.asaptickets.com

★★★★★
4.6 / 5
740
92% of users recommend this
? Ask our helpful community of experts about this product or company
ASAP Tickets Services www.asaptickets.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“review”

Written on: 20/12/2015 by TobyCampbell (1 review written)

I'm greatly satisfied with the services.Your representative is amazing...great customer service ability.Very patient and always have answer for questions.I will recommend you to my friends and relatives. Thank you for the help.Merry christnmas and happy new year! … Read Full Review

Report this review
★★★★★

“excellent”

Written on: 20/12/2015 by 128Short (1 review written)

customer service satisfaction is excellent. At first I was too hesitant because I haven't heard about ASAP Tickets Sevices, but then when I talked with the helpful and reassuring staff everything changed and I was able to get a very good and affordable airfare price that is within my budget… Read Full Review

Report this review
★★★★★

“great services and very helpful team. I will always...”

Written on: 18/12/2015 by Mahmoud77 (1 review written)

great services and very helpful team. I will always contact them whenever I travel… Read Full Review

Report this review
★★★★★

“Great Service and great at finding deals”

Written on: 18/12/2015 by TristinPatton301 (1 review written)

I normally book my own flights. I recently could NOT find a decent price for international travel and was amazed with their efforts to obtain a decent price. Their service and follow thru is top in my book. I will certainly use them again… Read Full Review

Report this review
★★★★★

“Got a great timeline!”

Written on: 18/12/2015 by Coxrg262 (1 review written)

the Representative was very helpful by finding the time line to travel without lengthy layovers that were offered. He followed up on errors that I had made, to be sure all was right. very satisfied… Read Full Review

Report this review
★★★★☆

“The prices and options were better than what I could...”

Written on: 17/12/2015 by Madden1959 (1 review written)

The prices and options were better than what I could find out there… Read Full Review

Report this review
★★★★★

“happy holiday im going home”

Written on: 16/12/2015 by McGee431 (1 review written)

baron is very nice guy..hes the man a got all the held i need.. i will be buying from him again… Read Full Review

Report this review
★★★★★

“ASAP Tickets”

Written on: 14/12/2015 by ngozib12 (1 review written)

the person I dealt with was really great to work with in the purchase of my international ticket. He was attentive and understood what I needed and was very patient. What struck me was that given the challenging situation I was in and the need to make a few changes after he had gotten details for a search, he did not sound exasperated at all in the instances I asked for a change. I truly experienced great customer service. He was professional and kind! … Read Full Review

Report this review
★★★☆☆

“BAD EXPERIENCE”

Written on: 14/12/2015 by O'Leary236 (1 review written)

The process of my tickets has been delay by your staff resulting of the price increase and they offer me the same price but not as good as the other time of the flight. I am the one who suffer for the loss. If you are interested of knowing more of my bad experience ,you can call me  If you didn't call me ,that is telling me that you are interested of my BAD experience… Read Full Review

Asaptickets's Comment

Written on: 14/12/2015

Dear customer! Thank you for your feedback! We do value each and every one of our customers and we are sorry to hear that your experience with us has not been a pleasant one. To research this case we would need full name and the email address that was provided to our agent. Please email this info to us.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“cheap to nurnberg”

Written on: 13/12/2015 by Hadassah496 (1 review written)

very patent and walked an old man with limited computer skills through the process… Read Full Review

Report this review
★★★★★

“Efficiency”

Written on: 12/12/2015 by Claramanta (1 review written)

Representative was very patient and was exploring all options, according to my dates until she found the option was more convenient to me… Read Full Review

Report this review
★★★★★

“WAY TO GO!”

Written on: 12/12/2015 by McCabe182 (1 review written)

Very quick and great job on replacing my flight detail's… Read Full Review

Report this review
★★★★★

“EXCELLENT EXPERIENCE WITH TRAVEL AGENT- NOTCH ”

Written on: 11/12/2015 by gxHall191 (1 review written)

Had a very pleasant experience with the travel agent, no stress at all, even when there was a little problem with the payment not going through, he handled everything calmly and efficiently. His service is very personal, you know that he cares. He followed up and continously checked on me about the status of the processing. Rarely i had experience like this, most of the time it's very frustrating. Definitely he is an asset to your company. Keep up the good work, more power to your company… Read Full Review

Report this review
★★★★★

“Tyrus ROCKS!”

Written on: 11/12/2015

We decided to head to Norway for Christmas at the last minute and Tyrus spent hours looking up the best routes, fares, lay-overs. He stayed in touch with us as we worked through the process, keeping us informed of all our options. After we booked our tickets he stayed on the phone and walked us through forms, answered questions, set up gluten-free dining for me and reserved seats for us. I'm telling all my friends about Tyrus… Read Full Review

Report this review
★★★★★

“Great First-visit Experience”

Written on: 11/12/2015 by DLRhoads (1 review written)

Great experience working with your representative. He went the extra mile to meet my needs for this trip and was very understanding of my desire to not travel through parts of the world I am not comfortable with. The ability to talk with a live person who listened to my wants and needs really made this experience one to repeat. I appreciate the time spent and the effort that went into this transaction, and the one-on-one explanation of the itinerary. I want to convey our families thanks for… Read Full Review

Report this review
★★★★★

“Nice Job!”

Written on: 11/12/2015 by 430Burgess (1 review written)

He was very helpful and resourceful. He tried his best to accommodate my request. He looked for a cheaper airfare for me and did a follow up if I have a question… Read Full Review

Report this review
★☆☆☆☆

“Worst Travel Service I Ever Experienced”

Written on: 11/12/2015 by 155Patterson (1 review written)

Never buy a ticket from Air Conceirge.They misrepresent what they sell and their insurance is just another way to take money from a client. They say that if you have insurance there are no fees for changing your ticket. That only means you don't pay their exhorbitant fee of $250 on top of individual carrier fees. They book tickets separately so that you don't get the benefit of one reservation code and service across the entire flight. Their customer service representatives don't follow-up in a… Read Full Review

Asaptickets's Comment

Written on: 14/12/2015

Dear customer, we are sorry to hear about your unfortunate experience and we regret that you were not satisfied with the service. We would like to investigate the details of your case to make sure that this doesn't happen again. Could you please provide your full name and the email address you mentioned to the agent by sending them to us?

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Friendly and accommodating”

Written on: 11/12/2015 by Jovannyp385 (1 review written)

The agent was so nice and very friendly. I'm not having a hard time talking to her and she helped me find the cheapest ticket for my flight. Her service was excellent! Surely I would recommend asap tickets travel service to my family and friends… Read Full Review

Report this review
★☆☆☆☆

“asap/itn”

Written on: 11/12/2015 by Gunnby51 (1 review written)

I bought a ticket to Manila in September, had confirmed seats. In November the Airlines canceled my flight. I worked with the Travel agent who kept promising me that she has a new route set up. I am 4 days from my flight and have tried repeated to contact her over the last week. I was finally able to get in touch with someone who passed thru to her and she kept saying the same thing and that she would call me back. I heard this story at least 6 times over the last month but never received a… Read Full Review

Asaptickets's Comment

Written on: 28/12/2015

We appreciate you taking the time to send us your feedback. Unfortunately to control involuntary schedule changes is beyond ITN's power, however we do our best to re-protect our customers to the best available option.
Before reissuing the ticket or booking a new flight we need to reconfirm it with the airline, to make sure that everything looks fine on their end. We are sorry to hear that it took so long to fix your reservation. We are constantly working to improve our services and try to prevent situations like yours from happening.

With kind regards,
ITN team

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“I need to receive my ticket before given my review.”

Written on: 10/12/2015 by Draveng147 (1 review written)

I have to first of all received my tickets so I can give any review… Read Full Review

Report this review
overview