ASAP Tickets Services Reviews - www.asaptickets.com

★★★★☆
3.9 / 5
77% of users recommend this
? Ask our helpful community of experts about this product or company
ASAP Tickets Services www.asaptickets.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“My agent was very helpful in answering all of my...”

Written on: 28/06/2013 by Pretty.J (1 review written)

My agent was very helpful in answering all of my questions- to my satisfaction. He was also knowledgeable about the process, and timely in his securing the necessary information for several of us. His vocal tone was also pleasant. I would seek to have him assist me with my flight information in the future. In comparison to what I had been previously quoted the fare are GREAT!… Read Full Review

Report this review
★★★★☆

“Easy to use”

Written on: 21/06/2013 by Kodlinsky (1 review written)

Very easy to use, and much faster response time than any other travel agency I've worked with. There seem to be some minor glitches in their electronic reservation system, but all and all I was satisfied with the services… Read Full Review

Report this review
★★★☆☆

“Generally good service”

Written on: 20/06/2013 by Brandon30 (1 review written)

Generally good service in particular the personell, but not enough inspiration to help figure out the best deal for a customer like myself… Read Full Review

Report this review
★★★☆☆

“I was referred to asaptickets.com by a relative who...”

Written on: 18/06/2013 by Mr.Belldon (1 review written)

I was referred to asaptickets.com by a relative who used the company. I first spoke to agent Destin and he was not very courteous as I was explaining my plans for travel. He was pushing for the cheapest price without acknowledging my inflexible departure dates and location leaves, and sent an email with incomplete and incorrect information. I decided to give another try for another name. I spoke with agent Charlie and he was very helpful and patient, and purchased tickets through him… Read Full Review

Report this review
★★★★★

“I have never had better service”

Written on: 13/06/2013 by Nissel (1 review written)

My agent was very helpful, very patient, and seemed very knowledgeable. I spoke with him several times over two days during which time he did his utmost to accommodate my requests. I have been traveling by air carrier for over 40 years, and have never had better service. In this time when the airlines are providing less and less, and doing so in an increasingly discourteous fashion, he stands out in a very positive way… Read Full Review

Report this review
★★★★☆

“The prices are reasonable compares to the other agency...”

Written on: 11/06/2013 by Molly23 (1 review written)

The prices are reasonable compares to the other agency and the customer services is excellent… Read Full Review

Report this review
★☆☆☆☆

“WHAT A JOKE”

Written on: 06/06/2013

ASAP Tickets is a total joke. A total waste of time. I should have listened to the other reviews, but that low price sucks you in. On the website, I put my exact travel dates in and was given a quote of $853. When I called, I was told that this price was not good for the dates I wanted to fly and they would email me a quote (gutless). My quote was emailed at over $1900, nearly 2 1/2 times the original quote. This new quote was $400 to $500 higher than every other price I checked (Priceline… Read Full Review

Asapsupport's Comment

Written on: 11/06/2013

Dear Customer,
Thank you for your feedback. Even a negative feedback our customers take the time to leave, reassures us that we are making a difference and delivering and improving consistent professional service every step of the way. ASAP Tickets is a service-oriented company that strives to create a remarkable travel experience for every customer. However, the final impression you're left with depends on the service you receive from our agents, which receive constant training from the Company and improve their skills. We want to make sure that we still meet and exceed your expectations.
All our fares are protected by our “Low Fare Guarantee”. If you were able to find a lower price for the same itinerary on the market, please, feel free to contact us back and we'll meet the price. We are sure we can meet or beat any market prices with our private airfares. Not only we shall match the price, but we'll also send you a $50 voucher to use towards your next purchase with ASAP Tickets.
As a consolidator, we are constantly establishing new relationships with even greater number of airlines to give you the broadest choice of international flights and the absolute best value on the market.
Feel free to reach us with any feedback or inquiries.
We value every customer's opinion and want to make sure you are left with a positive experience about us. We look forward to serving you again!

Reply to this comment
Report this review Read 1 Comment
★★★★★

“My agent has been very helpful to me making sure i get...”

Written on: 06/06/2013 by P.T. (1 review written)

My agent has been very helpful to me making sure i get the best flights at the best fares...this is my third time to have asaptickets do my travel and I am pleased with the customer service… Read Full Review

Report this review
★★★★★

“Representative was very nice, took time to find the...”

Written on: 04/06/2013

Representative was very nice, took time to find the best deal and gave me many options to choose from. Had a very good experience with them… Read Full Review

Report this review
★★★★☆

“This is my second time of using this service and i...”

Written on: 30/05/2013

This is my second time of using this service and i must say agent is a go to guy. Very patient, Understanding and always comes back with great results… Read Full Review

Report this review
★★★☆☆

“No happy”

Written on: 30/05/2013 by Dper (1 review written)

I was very disappointed when I found a ticket price and when I call I was informed that that price was for 6 months before your trip… Read Full Review

Report this review
★★★★★

“In the year of 2009, we first used this service in...”

Written on: 28/05/2013 by Xavi2 (1 review written)

In the year of 2009, we first used this service in purchasing our ticket. I can only say that they are so GREAT. If they say, they call you or send you email regarding your request, expect a response in 3-10 minutes and you got all the answers… Read Full Review

Report this review
★★★★★

“Best Agent”

Written on: 24/05/2013

The agent we spoke to is no doubt the best agent I have come across with. His service is par excellance with a special touch that has given me comfort in such trying times. I flew the next day to attend a bereavement. He attended to all the details and made sure that everything was in order. Thank you, Your service and kindness is much appreciated… Read Full Review

Report this review
★★★★★

“Good service and cheap fares!”

Written on: 22/05/2013 by J.Stephen (1 review written)

This is an amazing company that always i would love to use to purchase my tickets for my international travel purpose. I have recommended to many of my friends and they like it very much. Good service and cheap fares!… Read Full Review

Report this review
★★★★★

“About Asaptickets”

Written on: 20/05/2013 by DanF. (1 review written)

Asaptickets i think they are incredible, they made it possible for us to travel the same day( in few hours) in an emergency situation and very patient and polite. Would use them again… Read Full Review

Report this review
★★★★★

“I like ASAPtickets”

Written on: 17/05/2013

I liked ASAPtickets the first time I used it. The agent did an awesome job and his customer service performance was excellent. Another lady did very good yesternight as well. I wish you keep it up. Yet I need cheaper rate having travelled through your site before… Read Full Review

Report this review
★★★★★

“I should have purchased my ticket from ASAP from the...”

Written on: 16/05/2013 by mschelsea (1 review written)

This agency was a lifesaver! I made the mistake of traveling to Cameroon from Little Rock, Arkansas on three different tickets and once I got to Paris, I had nothing but problems with the third airline because I missed my connection going and they would not even honor my ticket on the return. I was in Africa trying to enjoy my trip, having to deal with an airline that was determined to spoil it! I ended up losing over $2000.00 with an airline that refused to honor my ticket and faced much… Read Full Review

Report this review
★★★★☆

“Booking with asaptickets”

Written on: 13/05/2013 by Christy_App (1 review written)

The agent was very helpful. I made the reservation 2 days before departure. I was bumped from the first flight, due to over booking issues, but received a $600 discount for a future flight and then made all my other connections with ease. I will use them again… Read Full Review

Report this review
★★★★☆

“Good Service!”

Written on: 08/05/2013 by anrimotto (1 review written)

Customer service was great, price was also right. Even though I had to fly through Canada, the overall experience wasn't bad. My agent was very helpful and I'll do business with him again… Read Full Review

Report this review
★☆☆☆☆

“terrible”

Written on: 04/05/2013

This guys are terrible, booked with these guys and never got to fly… Read Full Review

Report this review
overview