ASAP Tickets Services Reviews - www.asaptickets.com

★★★★★
4.5 / 5
858
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★★★★★

“The agent is so cool.he'll gonna find you the best price..”

Written on: 29/01/2017 by ecParks156 (1 review written)

The agent is so cool.he'll gonna find you the best price… Read Full Review

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★★★★★

“EXCELENT SERVICE”

Written on: 29/01/2017 by Savannah450 (1 review written)

I had great experience woking with the agent. The agent took his time explaining everything to me, serch as much as he can and came back with what I want. Am extreemly satisfied with the agent services… Read Full Review

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★★★★★

“Great”

Written on: 29/01/2017 by ElianaRodgers (1 review written)

Thanks for continuing over days to search for the lowest fare for me… Read Full Review

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★★★★★

“I gave a price range, a prefered airline speciffic...”

Written on: 29/01/2017 by Cannon325 (1 review written)

I gave a price range, a prefered airline speciffic time and Wesley got me all the above!! He called and made sure to accomadate my husband and I. Fantastic service !! Highly recommend !! … Read Full Review

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★★★★★

“sublime service. Memphis ( travel agent) is on top of it”

Written on: 28/01/2017 by Cashn257 (1 review written)

sublime service. Memphis ( travel agent) is on top of it… Read Full Review

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★★★★★

“Professional throughro service.”

Written on: 27/01/2017 by callsop (1 review written)

I checked out the ASAP ticket services reluctely, but the results was more than I expected. The agent whom assisted me was professional and patient. She explained every step of the process and was patient answering all my questions. I felt no pressure to hurry with my decisions. The frequent emails conferred everything we talked about on the phone. I was pleased that she gave me her private direct phone number so I could call and speak to her personally At one point there was a poor phone… Read Full Review

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★★★★★

“"You are the best"”

Written on: 27/01/2017 by LooCG (1 review written)

Great experience with the travel agent, who is very efficient and was able to get me a ticket within a short amount of time, updated me with everything he is doing. I will definitely use him again for my future travel plans, and would absolutely recommend him to my family and friends. Great job… Read Full Review

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★★★★★

“They were very helpful and polite”

Written on: 27/01/2017 by TiaraUpton182 (1 review written)

I would definitely recommend this company. They got the cheapest flighy on all the other websites… Read Full Review

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★★★★★

“Super friendly people and approachable”

Written on: 26/01/2017 by Trujillohw330 (1 review written)

There's no NEGETIVE comment. Again super fast and nice esp ms. Gigi q from ASAP ticket. Again Thankyou… Read Full Review

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★★★★★

“Charm was a Great Agent. She did everything right.”

Written on: 26/01/2017 by McClure257 (1 review written)

I will use Charm as my agent in the future. She is a very nice young woman and I like how she handle my ticket… Read Full Review

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★★★★★

“Wonderful Customer Service”

Written on: 25/01/2017 by morrisov (1 review written)

This is the first time I used your service. This is also my first trip out of the USA. I was extremely impressed with my travel agent. She stayed in constant contact with me, no matter how many changes to my itinerary. She was extremely professional and went the extra mile when it comes to customer service. I am planning another European vacation in Dec and look forward to using your service again. I hope my travel experience is a wonderful as my experience using your service. Thank You… Read Full Review

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★★★★★

“gets the job done!”

Written on: 24/01/2017

made a complex trip itenerary and my rep quickly and efficiently and patiently got it accomplished and completed for me. thank you… Read Full Review

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★★★★★

“You were recommended by friends.”

Written on: 24/01/2017 by Mackenzie351 (1 review written)

We had never heard of this site before friends returning to Africa as missionaries told us the great deal they got. We decided to try you out and found the customer service exceptional. It was nice to talk with the same agent so that details didn't need to be reviewed at the beginning of each conversation. Because of our tardiness we weren't able to take advantage of the best price--but we will know next time. Thank you for your help in re-grouping… Read Full Review

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★☆☆☆☆

“Travel Agent Sucks”

Written on: 23/01/2017 by PabloHarrison (1 review written)

I booked 2 flights for me and my grandma. I used my sister's credit card # and I was informed by the travel Agent that there's a procedure where they will send an amount for verification, but there's another option where they can do a conference call with my sister for verification. I informed the travel agent that since my sister is at home and not working I told her to do the conference call so we can complete the transaction right away instead of going through the process of verification… Read Full Review

Asaptickets's Comment

Written on: 23/01/2017

Thank you for your feedback. The credit card verification value is a useful security feature that helps prevent fraud during card-not-present transaction. Sometimes it may take a bit more time, but it adds an extra layer of security to prevent the use of the card in the event the account number or card is stolen.
Airlines can change their fares and availability of the seats on a daily basis. Most airlines file their fares with the Airline Tariff Publishing Company and these updates can happen few times a day. In most cases, airlines decrease or increase their seat availability through their reservation system according to the factors like reservation cancellations or load factor on certain flights. We cannot predict the fare value nor we can guarantee that the airlines will not release cheaper seat inventory. Please send us an email to us with your booking details and we will be glad to assist you.

With kind regards,
ITN Team

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★★★★★

“He helped me find a reasonable flight on those dates...”

Written on: 22/01/2017 by Prattcx355 (1 review written)

He helped me find a reasonable flight on those dates that I want to travel. He responded to my requests and walked me through whatever needed to finalize this. He is professional and sounded kind through all of the process. I'm very thankful for his kindness and patience… Read Full Review

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★☆☆☆☆

“Transferred. Held. Hung up.”

Written on: 13/01/2017 by b1991 (1 review written)

I basically just got transferred and placed on hold, then transferred again, then spoke with the same agent, then transferred and placed on hold again, then hung up on. I understand that I have to be transferred to a previous agent who I spoke to last year, if that's the company's protocol, I guess that's fine. I also understand that being a call center agent must be tough; Having to deal with a lot of rude and impatient customers and all. But I was extremely cooperative and patient, I was… Read Full Review

Asaptickets's Response to b1991's Review

Written on: 13/01/2017

Thank you for bringing this issue to our attention. This is not how ITN does business as we strive to place our customers in the first place. Please accept our apologies for the way the agent handled the situation. If you still need assistance with flight quote, kindly send your flight details to us and we will be happy to assist you.

With kind regards,
ITN team

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B1991's reply to Asaptickets's Comment

Written on: 16/01/2017

That would be great. March 4-28 please, YEG-MNL, 1 Adult. Thank you.

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B1991's reply to Asaptickets's Comment

Written on: 16/01/2017

That would be great. March 4-28 please, YEG-MNL, 1 Adult. Thank you.

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Asaptickets's reply to B1991's Comment

Written on: 17/01/2017

Thank you for your reply. Please be so kind and forward us your best contact details to us and an agent will get in touch with you as soon as possible to discuss your travel details.

With kind regards,
ITN Team

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★☆☆☆☆

“very dissappointed”

Written on: 11/01/2017 by magrey (1 review written)

An agent called Mclaren helped me to purchase my ticket to Ghana. I wanted to use emirates and was made to understand that if my layover is more than 9 hours my tickets entitles me to a hotel. I thought it will be great idea since it will give me a chance to look around. I even called emirates to make sure and they also confirmed it. I became very angry and disappointed to find out in Dubai that i have no hotel booked, after spending 14 hours on flight and now about to spend another 12 hours… Read Full Review

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★★★★★

“ALEXANDRU OPREA”

Written on: 20/12/2016 by opralex33 (1 review written)

I was a nice experience. The agent was helpful in finding the right ticket considering our needs.Thank you… Read Full Review

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★☆☆☆☆

“HORRIBLE SERVICE!”

Written on: 14/12/2016

Don't waste your time on this company. They will do everything in their power to get your money but once they have your money the customer service is gone. They won't pick up your calls or call back. I dealt with three agents and all three agents were horrible and rude. One agent (Ledger) even hung up the phone on me. This company should be shut down… Read Full Review

Asaptickets's Comment

Written on: 04/01/2017

Dear Customer,

We are very sorry for the troubles you're going through.
By our records, the ticket for one of the passengers was successfully refunded.
Refund for another two passengers wasn't processed yet, because we are waiting for the medical documents from the customer, to be able to present them to the airline.
Please be so kind and send the medical documentation to the agent with whom you're working with, so he will be able to follow up on your request.
We apologize if you were under the impression that the agent hanged up. We have verified the case and found that there were some technical difficulties, due to which the call was disconnected. We will do our best to make sure this never happens again!

With kind regards,
ITN Team





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★★☆☆☆

“change flight”

Written on: 16/11/2016 by jcleophas (1 review written)

had a very hard time changing my ticket despite explaining my predicament the rep was very insensitive and rude less offered no helpful advice… Read Full Review

Asaptickets's Response to jcleophas's Review

Written on: 17/11/2016

Thank you for sharing your feedback with us. Please accept our apologies for the possible created inconvenience. Communication skills development is at core of the training we provide to all our Agents. Thank you for bringing this issue to our attention. Kindly send us your booking details and your review will be forwarded to our Quality Assurance Department for investigation.

With kind regards,
ITN Team

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