ASAP Tickets Services Reviews - www.asaptickets.com

★★★★★
4.5 / 5
768
91% of users recommend this
? Ask our helpful community of experts about this product or company
ASAP Tickets Services www.asaptickets.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★☆

“Helpful,friendly,just great experience”

Written on: 23/01/2016 by EC2014 (1 review written)

The agent was very helpful and patient on us,it just that the call is sometimes erratic making it hard when talking but the guy is awesome.thanks for helping me get a flight round trip and a one way for my wife and baby same plane as my return,its easy but due to time on booking if i did it myself it would be hard..Maraming salamat… Read Full Review

Report this review
★★★★★

“My first experience with you:Fantastic”

Written on: 22/01/2016 by Darryl51 (1 review written)

excellent customer service and attention to details… Read Full Review

Report this review
★★★☆☆

“I was pleased dealing with the person doing our...”

Written on: 22/01/2016 by Hazelo492 (1 review written)

I was pleased dealing with the person doing our flights but when we are about to do the checking in our flight was changed, my wife and I were so disgusted. First, Im recommending ASAP but not anymore… Read Full Review

Asaptickets's Comment

Written on: 25/01/2016

Thank you for sharing your feedback with us. We are sorry to hear your trip didn't go smooth because of the Airlines flight cancellation.
Please accept our sincere apologies on behalf of the airline for the inconveniences you had to encounter due to schedule change, which affected your booking. Schedule changes/Irregular operations happen on a daily basis and our agency can not be held liable for something which is out of our control.

Please provide us your booking details (confirmation number or ticket number), so we can locate your reservation and verify the details of your flight. Fell free to email us.

Kind regards,
ITN Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“I am a happy customer!”

Written on: 20/01/2016 by ReneeGarza490 (1 review written)

My agent understood exactly what I needed for my multi-city flights to different dstination around the world. He listened very well and understand my plan. I am very thankful that he was very patient and he took his time to find flights that meets my traveling needs. I liked everything about our email and phone conversations!… Read Full Review

Report this review
★★★★★

“Great”

Written on: 20/01/2016

I'm very happy with your services. I got a good price for this ticket and you did everything in short time. I will recomend your company to my family and friends… Read Full Review

Report this review
★★★★★

“Top of the shelve airlines booking ”

Written on: 18/01/2016

Very efficiente, fast and easy booking process, and excellent flights pricing. Excellent, prompt and professional and courteous customer service. I purchased my flight at a lower price than what I planned to spend on my flight and I was able to have my preferred seats in the aircrafts. Highly recommended… Read Full Review

Report this review
★★★★★

“Helpful,friendly,courteous”

Written on: 18/01/2016 by Zariah115 (1 review written)

My first time to get tickets online and I'm impressed how friendly,courteous and easy to talk to my agent.Very knowledgeable and professional.Thank you very much.I would surely recommend this to my friends and family… Read Full Review

Report this review
★★★★★

“Very helpful to a new customer and can be reach right...”

Written on: 17/01/2016 by 380Potter (1 review written)

We will recommend to other kababayan and will surely get this agency if ever need a tiicket… Read Full Review

Report this review
★★★★☆

“Good experience”

Written on: 16/01/2016 by abderrahmane (1 review written)

Friendly and helpful associate.they will contact you and find you good deals.and answer your questions before and after your trip!… Read Full Review

Report this review
★★☆☆☆

“Very Disappointed”

Written on: 16/01/2016 by 333Strong (1 review written)

My experience was one with many questions. First, my price was supposed to be around $1,100.00 per ticket but they ended up averaging $1,500.00 per ticket. That cost me $800.00 too much. I did enjoy working with him. He seems to be a nice guy. I also appreciated Asiana air lines. They were outstanding. The best service I have ever had, but not worth an extra $800.00, just because some supposed change happened. If I had it to do over I would have done it myself and gotten the same price… Read Full Review

Asaptickets's Comment

Written on: 18/01/2016

Thank you for your review. We strive to place our customers at the center of our service, so when we get things wrong or fail to meet your expectations we welcome the opportunity to make things right.

Airlines change their fares and availability of the seats on daily basis. Most airlines file their fares with the Airline Tariff Publishing Company and these updates can occur several times a day.

We cannot predict the fare value nor can we guarantee that the airlines will not release cheaper seat inventory.

We are grateful that you took time to share your feedback with us and hope that in future you will have only positive experience with our company.

With kind regards,
ITN Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“customer service”

Written on: 16/01/2016 by AJ739 (1 review written)

I've never booked an international flight online, customer service was very pleasant, patient and helpful with me, she stayed on the phone with me throughout the whole time and made sure I filled in everything correctly… Read Full Review

Report this review
★★★★☆

“The price is right.”

Written on: 16/01/2016

Me and my family bought tickets from here and all the agents are very helpful and very pleasant. I will booked again my ticket here in the future. I will highly recommended Asaptickets… Read Full Review

Report this review
★★★★★

“Couldnt have been better”

Written on: 16/01/2016 by AlyviaRichards165 (1 review written)

Best service ever. Agent was exceptional. Stayed in touch through the whole process of getting my tickets. Wish I knew about this site a long time ago. Keep up the good work… Read Full Review

Report this review
★★★★☆

“Fantastic. Dependable.”

Written on: 16/01/2016 by 422Roach (1 review written)

It was just a smooth communications between the Asap agent and myself. 2 days I got my tickets exactly what I wanted. Right after I got my tickets, I recommended Asap to my sister… Read Full Review

Report this review
★★☆☆☆

“Okay as long as flights go as planned”

Written on: 15/01/2016 by aaFisher63 (1 review written)

I have used ASAP for a few years. They generally have competitive pricing and good service when purchasing your ticket. As long as your flight goes as planned and is not interrupted, in any way by weather or any other crisis, they are okay. If there is an interruption in your flight schedule, and you contact them for help, especially on the weekends, DO NOT count on getting a hold of anyone. They seem to have little to no help on the weekends. I ran into issues where my flight was… Read Full Review

Asaptickets's Comment

Written on: 18/01/2016

We regret to hear about the lack of communication from one of our agents and the mistakes made during the process. We will do our best to make sure this never happens again!

Please, do not hesitate to let us know of your next travel planning as it would be a great opportunity for us to change your mind about our service.

With kind regards,
ITN Team

Reply to this comment

Asaptickets's Comment

Written on: 21/01/2016

Thank you for your review.

To help us address your concern please send us a direct message to us with your full name and the email address you mentioned to the agent. We will get back to you as soon as we get the results.

We are sorry to hear about your unpleasant experience!

Kind regards,
ITN Team

Reply to this comment
Report this review Read 2 Comments
★☆☆☆☆

“Never received tickets”

Written on: 15/01/2016 by SamsonO'Leary200 (1 review written)

We purchased but never received tickets,when called they said could not find a record of it, but we have a record of it in the bank so we had to dispute it. They seemed to have no record of but we did. The confirmation number ment nothing to them. So called the bank to have it reversed… Read Full Review

Asaptickets's Comment

Written on: 18/01/2016

Thank you for sharing with us your experience.

We highly appreciate any feedback that helps us improve our customer experience. We are constantly working to improve our services and try to prevent situations like yours from happening.

With kind regards,
ITN Team

Reply to this comment

Asaptickets's Comment

Written on: 21/01/2016

Thank you once again for taking time and sending to us your review.

Could you please send us your reservation details (ITN confirmation number or ticket number) to our email address so we could locate your booking and try to find a solution in the created situation.

Kind regards,
ITN Team

Reply to this comment
Report this review Read 2 Comments
★★★★☆

“ Company's rep was Nice and polite”

Written on: 15/01/2016 by Ignacio1949 (1 review written)

Got great help and i will use the side again… Read Full Review

Report this review
★★★★★

“Patient, Professional Assistance”

Written on: 14/01/2016 by Moodywi333 (1 review written)

The agent was very thorough, handling the transaction step-by-step and making sure that I understood all details. More importantly, she took a lot of time to make sure I received the best fares possible for the dates we could travel… Read Full Review

Report this review
★★★★★

“Webb, the gentleman whom I dealt with was truly...”

Written on: 13/01/2016 by ChristianAmerican (1 review written)

Webb, the gentleman whom I dealt with was truly professional, kind and easy to talk to. He went to extra length to find me a much more affordable ticket with the airlines of my choice. I truly appreciate it… Read Full Review

Report this review
★★★★★

“FANTASTIC CUSTOMER SERVICE ”

Written on: 12/01/2016 by Etphonehome1964 (1 review written)

It was my great fortune to find ASAP Tickets Services and agent. I am a former Travel Agent from years ago when Customer Service was how we established relationships with our clientele. you can hardly find that quality of Customer Care anymore...that is until I was 'gifted' with ASAP's Gold Star. I had been checking air fares for months for our family of ten flying to London in August of 2016. We have several couples flying from different departure cities, one couple flying in earlier than… Read Full Review

Report this review
overview