ASAP Tickets Services Reviews - www.asaptickets.com

★★★★☆
4.0 / 5
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★★★★★

“About asaptickets...”

Written on: 19/08/2013

Heard about asaptickets through a coworker. I figured just because I wanted to plan a spur-of-the-moment vacation which would meet my budget. Booking was easy and, provided things go as planned, will definitely be using asap to book my flights in the future… Read Full Review

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★★★★★

“I have received several calls from asaptickets.com to...”

Written on: 16/08/2013

I have received several calls from asaptickets.com to make my reservation and to follow up the from the agent to make sure I am satisfied with the itenery. This was very helpfull for me to save time. I highly recomend the this service based on my communication and feedback so far… Read Full Review

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★★★★★

“This was m first time calling this air service company...”

Written on: 14/08/2013

This was m first time calling this air service company and i really am happy about the customer service ...they provided all information that i needed for my flight and helped me out with every thing... i really appreciate that as a first time customer and i would love to be intouch with this agency to book my flight\'s any where i go once again i really appreciate for the service and tollarance of live customer service… Read Full Review

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★★★★★

“I love the service I received from my travel agent,...”

Written on: 13/08/2013 by Phil_Fl (1 review written)

I love the service I received from my travel agent, she was very patient and kind. Her hard work on my behalf saved me so much time. I got timely feed backs too. GREAT SERVICE!… Read Full Review

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★★★★★

“We became interested in this service because it was...”

Written on: 01/08/2013

We became interested in this service because it was the cheapest rate that we saw on the internet. The agent was extremely helpful and we were very pleased with her service in helping us find the cheapest fares. It was obvious to us that she went the extra mile which we didn\'t see with another company we spoke with. That is why we chose to arrange our travel through this website… Read Full Review

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★★★★★

“Fast service and a reasonable price.”

Written on: 31/07/2013 by Boriss (1 review written)

Fast service and a reasonable price. I had to do some shopping around first, but in the end Asaptickets was able to match my price… Read Full Review

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★★★★★

“Very satisfied with this service”

Written on: 26/07/2013

Travel agent was very patient and worked with me for several days talking me through my travel options and doing everything in his power to get me what I wanted. I had hoped to get lower fairs from this service, but they are still lower than any competition I have found. I am very satisfied with this service and will use it again in the future in addition to recomending it to friends and family… Read Full Review

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★★★★★

“1. I purchased eticket from them because my agent was...”

Written on: 25/07/2013 by Maya_ (1 review written)

1. I purchased eticket from them because my agent was very helpful and a good individual to work with. 2. Did not have major expectation to say at least, however, the agent was very good in convincing me to purchase a ticket in a such good manner. 3. Benefits: Good professional customer service 4. A+ for my agent 5 stars… Read Full Review

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★★★★☆

“Good”

Written on: 17/07/2013 by Sunnymarley2 (1 review written)

I have used this service before, and was completely satisfied with their agents. They were very helpful and understanding of my travel needs. They were able to get me tickets for my trip that did not exceed my budget… Read Full Review

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★★★★★

“First time user”

Written on: 15/07/2013

I would like to thank the agent from asaptickets who worked with me on this,my first flight. He was very professional and was patient and helpful to me. I\'m happy that my first experience with flying was helped along by such a personable person, knowledgable person. I would recommend the service to anyone who is flying overseas. I will use it again if I have the opportunity… Read Full Review

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★★★★★

“Loyal customer”

Written on: 11/07/2013

In the year of 2009, we first used this service in purchasing our ticket. I can only say that they are so GREAT. If they say, they call you or send you email regarding your request, expect a response in 3-10 minutes and you got all the answers. . Now, we are using it again :-)… Read Full Review

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★★★★☆

“Good Service, but strict rules”

Written on: 10/07/2013 by roccoarizona (1 review written)

I decided to purchase the ticket on this site because of its competitive price. I had no expectations, I simply wanted to try to get a reasonable price. I like that the agent who assisted me was willing to adjust and accommodate. She learned to listen to what I need and was there to supply more information. I do not like all the flight restrictions that this purchase entails… Read Full Review

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★★★★★

“BEST ”

Written on: 09/07/2013

I would recommend all my friends my daughter called and within an hour she had tickets fot all of us . thanks good job… Read Full Review

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★★★★★

“Fast and easy bookings”

Written on: 08/07/2013 by ButchR7 (1 review written)

My agent handled my trip from San Diego to Seoul, Korea and helped me with everything. Every question I had he answered. Absolutely will use ASAP tickets again!… Read Full Review

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★★★★★

“My experience with asaptickets.”

Written on: 05/07/2013 by WilsonJr (1 review written)

The Booking Agent was exceptionally patient, considerate and professional throughout our encounter/transaction. In finding an affordable flight that suited my needs, he was practically relentless with follow-up and kept me updated with changes in available flight information and options and made sure I will smile my way to the airport and the bank. I really appreciate his help and look forward to doing business with your organization in my future travels. 5 stars… Read Full Review

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★★★★★

“Great and friendly service.”

Written on: 04/07/2013

I love this company so much. The agents in this company are amazingly friendly, incredibly professional, and extremely understanding and patient no to mention passionate about their work as well as the customers. I can say I have never encountered such enthusiasm and charisma from any other travel agency that I have dealt with in the past. I give this 2 thumbs up, I would give it ten But I only have 2 hands. I just want to express my gratitude for this company and all of the Travel Agents that… Read Full Review

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★☆☆☆☆

“search for lowest airfare”

Written on: 30/06/2013

I was too naive to believe that a travel agent will give me the lowest airfare possible. Next time I should know better. Since a lot of sites online offer competitive rates, I will just do a flight search myself then book it myself. DIY! The travel agent didn't actually look for the best rate for me; instead, just matched the price I found on one website because the rate being quoted to me was higher -- but exactly the same itinerary. So, who did the work then? And two days later I came across… Read Full Review

Asapsupport's Comment

Written on: 04/07/2013

Dear Customer,

Thanks you for your feedback!
We believe, that the agent did look for the best rate for you. The number of possible airlines and flight combinations, which serve your route are limited (more or less, depending on departure and destination airports). In most of the cases our agents know the best possible flight combinations without any researches, just from their experience. Because of that you had the impression, that the agent just copied the flight which was found by your self. Looks like, you already have found the best and the cheapest flight option
The airline tickets prices always depend on seat availability for each particular flight. What probably happened in your case is that, when you checked the same flight in 2 days, the airline cleared more cheaper seats on that flight. That's why you were able to find even cheaper price for exactly the same itinerary. If you would get back to us with that cheaper itinerary, we would match that price also.
Also, there are a lot of situations, when the agent is very helpful – for complicated multi-city flights, open-jaw flights, when departure is on the same day, large groups travel, flying to smaller and not popular airports, arranging an overnight stop etc.
Feel free to reach us with any further questions or inquiries and thanks again for your feedback!

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Iqguy's Comment

Written on: 11/07/2013

I agree. The complain customer is likely a frequent flyer know of airline rate can change anytime. Would they be happier if they find that the next day all charge higher rate instead of lower? Even, the use of future price prediction can fail...

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★★★★★

“My agent was very helpful in answering all of my...”

Written on: 28/06/2013 by Pretty.J (1 review written)

My agent was very helpful in answering all of my questions- to my satisfaction. He was also knowledgeable about the process, and timely in his securing the necessary information for several of us. His vocal tone was also pleasant. I would seek to have him assist me with my flight information in the future. In comparison to what I had been previously quoted the fare are GREAT!… Read Full Review

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★★★★☆

“Easy to use”

Written on: 21/06/2013 by Kodlinsky (1 review written)

Very easy to use, and much faster response time than any other travel agency I've worked with. There seem to be some minor glitches in their electronic reservation system, but all and all I was satisfied with the services… Read Full Review

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★★★☆☆

“Generally good service”

Written on: 20/06/2013 by Brandon30 (1 review written)

Generally good service in particular the personell, but not enough inspiration to help figure out the best deal for a customer like myself… Read Full Review

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