ASAP Tickets Services Reviews - www.asaptickets.com

★★★★☆
3.9 / 5
77% of users recommend this
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★★★★★

“We became interested in this service because it was...”

Written on: 01/08/2013

We became interested in this service because it was the cheapest rate that we saw on the internet. The agent was extremely helpful and we were very pleased with her service in helping us find the cheapest fares. It was obvious to us that she went the extra mile which we didn\'t see with another company we spoke with. That is why we chose to arrange our travel through this website… Read Full Review

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★★★★★

“Fast service and a reasonable price.”

Written on: 31/07/2013 by Boriss (1 review written)

Fast service and a reasonable price. I had to do some shopping around first, but in the end Asaptickets was able to match my price… Read Full Review

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★★★★★

“Very satisfied with this service”

Written on: 26/07/2013

Travel agent was very patient and worked with me for several days talking me through my travel options and doing everything in his power to get me what I wanted. I had hoped to get lower fairs from this service, but they are still lower than any competition I have found. I am very satisfied with this service and will use it again in the future in addition to recomending it to friends and family… Read Full Review

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★★★★★

“1. I purchased eticket from them because my agent was...”

Written on: 25/07/2013 by Maya_ (1 review written)

1. I purchased eticket from them because my agent was very helpful and a good individual to work with. 2. Did not have major expectation to say at least, however, the agent was very good in convincing me to purchase a ticket in a such good manner. 3. Benefits: Good professional customer service 4. A+ for my agent 5 stars… Read Full Review

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★★★★☆

“Good”

Written on: 17/07/2013 by Sunnymarley2 (1 review written)

I have used this service before, and was completely satisfied with their agents. They were very helpful and understanding of my travel needs. They were able to get me tickets for my trip that did not exceed my budget… Read Full Review

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★★★★★

“First time user”

Written on: 15/07/2013

I would like to thank the agent from asaptickets who worked with me on this,my first flight. He was very professional and was patient and helpful to me. I\'m happy that my first experience with flying was helped along by such a personable person, knowledgable person. I would recommend the service to anyone who is flying overseas. I will use it again if I have the opportunity… Read Full Review

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★★★★★

“Loyal customer”

Written on: 11/07/2013

In the year of 2009, we first used this service in purchasing our ticket. I can only say that they are so GREAT. If they say, they call you or send you email regarding your request, expect a response in 3-10 minutes and you got all the answers. . Now, we are using it again :-)… Read Full Review

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★★★★☆

“Good Service, but strict rules”

Written on: 10/07/2013 by roccoarizona (1 review written)

I decided to purchase the ticket on this site because of its competitive price. I had no expectations, I simply wanted to try to get a reasonable price. I like that the agent who assisted me was willing to adjust and accommodate. She learned to listen to what I need and was there to supply more information. I do not like all the flight restrictions that this purchase entails… Read Full Review

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★★★★★

“BEST ”

Written on: 09/07/2013

I would recommend all my friends my daughter called and within an hour she had tickets fot all of us . thanks good job… Read Full Review

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★★★★★

“Fast and easy bookings”

Written on: 08/07/2013 by ButchR7 (1 review written)

My agent handled my trip from San Diego to Seoul, Korea and helped me with everything. Every question I had he answered. Absolutely will use ASAP tickets again!… Read Full Review

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★★★★★

“My experience with asaptickets.”

Written on: 05/07/2013 by WilsonJr (1 review written)

The Booking Agent was exceptionally patient, considerate and professional throughout our encounter/transaction. In finding an affordable flight that suited my needs, he was practically relentless with follow-up and kept me updated with changes in available flight information and options and made sure I will smile my way to the airport and the bank. I really appreciate his help and look forward to doing business with your organization in my future travels. 5 stars… Read Full Review

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★★★★★

“Great and friendly service.”

Written on: 04/07/2013

I love this company so much. The agents in this company are amazingly friendly, incredibly professional, and extremely understanding and patient no to mention passionate about their work as well as the customers. I can say I have never encountered such enthusiasm and charisma from any other travel agency that I have dealt with in the past. I give this 2 thumbs up, I would give it ten But I only have 2 hands. I just want to express my gratitude for this company and all of the Travel Agents that… Read Full Review

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★☆☆☆☆

“search for lowest airfare”

Written on: 30/06/2013

I was too naive to believe that a travel agent will give me the lowest airfare possible. Next time I should know better. Since a lot of sites online offer competitive rates, I will just do a flight search myself then book it myself. DIY! The travel agent didn't actually look for the best rate for me; instead, just matched the price I found on one website because the rate being quoted to me was higher -- but exactly the same itinerary. So, who did the work then? And two days later I came across… Read Full Review

Asapsupport's Comment

Written on: 04/07/2013

Dear Customer,

Thanks you for your feedback!
We believe, that the agent did look for the best rate for you. The number of possible airlines and flight combinations, which serve your route are limited (more or less, depending on departure and destination airports). In most of the cases our agents know the best possible flight combinations without any researches, just from their experience. Because of that you had the impression, that the agent just copied the flight which was found by your self. Looks like, you already have found the best and the cheapest flight option
The airline tickets prices always depend on seat availability for each particular flight. What probably happened in your case is that, when you checked the same flight in 2 days, the airline cleared more cheaper seats on that flight. That's why you were able to find even cheaper price for exactly the same itinerary. If you would get back to us with that cheaper itinerary, we would match that price also.
Also, there are a lot of situations, when the agent is very helpful – for complicated multi-city flights, open-jaw flights, when departure is on the same day, large groups travel, flying to smaller and not popular airports, arranging an overnight stop etc.
Feel free to reach us with any further questions or inquiries and thanks again for your feedback!

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Iqguy's Comment

Written on: 11/07/2013

I agree. The complain customer is likely a frequent flyer know of airline rate can change anytime. Would they be happier if they find that the next day all charge higher rate instead of lower? Even, the use of future price prediction can fail...

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★★★★★

“My agent was very helpful in answering all of my...”

Written on: 28/06/2013 by Pretty.J (1 review written)

My agent was very helpful in answering all of my questions- to my satisfaction. He was also knowledgeable about the process, and timely in his securing the necessary information for several of us. His vocal tone was also pleasant. I would seek to have him assist me with my flight information in the future. In comparison to what I had been previously quoted the fare are GREAT!… Read Full Review

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★★★★☆

“Easy to use”

Written on: 21/06/2013 by Kodlinsky (1 review written)

Very easy to use, and much faster response time than any other travel agency I've worked with. There seem to be some minor glitches in their electronic reservation system, but all and all I was satisfied with the services… Read Full Review

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★★★☆☆

“Generally good service”

Written on: 20/06/2013 by Brandon30 (1 review written)

Generally good service in particular the personell, but not enough inspiration to help figure out the best deal for a customer like myself… Read Full Review

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★★★☆☆

“I was referred to asaptickets.com by a relative who...”

Written on: 18/06/2013 by Mr.Belldon (1 review written)

I was referred to asaptickets.com by a relative who used the company. I first spoke to agent Destin and he was not very courteous as I was explaining my plans for travel. He was pushing for the cheapest price without acknowledging my inflexible departure dates and location leaves, and sent an email with incomplete and incorrect information. I decided to give another try for another name. I spoke with agent Charlie and he was very helpful and patient, and purchased tickets through him… Read Full Review

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★★★★★

“I have never had better service”

Written on: 13/06/2013 by Nissel (1 review written)

My agent was very helpful, very patient, and seemed very knowledgeable. I spoke with him several times over two days during which time he did his utmost to accommodate my requests. I have been traveling by air carrier for over 40 years, and have never had better service. In this time when the airlines are providing less and less, and doing so in an increasingly discourteous fashion, he stands out in a very positive way… Read Full Review

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★★★★☆

“The prices are reasonable compares to the other agency...”

Written on: 11/06/2013 by Molly23 (1 review written)

The prices are reasonable compares to the other agency and the customer services is excellent… Read Full Review

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★☆☆☆☆

“WHAT A JOKE”

Written on: 06/06/2013

ASAP Tickets is a total joke. A total waste of time. I should have listened to the other reviews, but that low price sucks you in. On the website, I put my exact travel dates in and was given a quote of $853. When I called, I was told that this price was not good for the dates I wanted to fly and they would email me a quote (gutless). My quote was emailed at over $1900, nearly 2 1/2 times the original quote. This new quote was $400 to $500 higher than every other price I checked (Priceline… Read Full Review

Asapsupport's Comment

Written on: 11/06/2013

Dear Customer,
Thank you for your feedback. Even a negative feedback our customers take the time to leave, reassures us that we are making a difference and delivering and improving consistent professional service every step of the way. ASAP Tickets is a service-oriented company that strives to create a remarkable travel experience for every customer. However, the final impression you're left with depends on the service you receive from our agents, which receive constant training from the Company and improve their skills. We want to make sure that we still meet and exceed your expectations.
All our fares are protected by our “Low Fare Guarantee”. If you were able to find a lower price for the same itinerary on the market, please, feel free to contact us back and we'll meet the price. We are sure we can meet or beat any market prices with our private airfares. Not only we shall match the price, but we'll also send you a $50 voucher to use towards your next purchase with ASAP Tickets.
As a consolidator, we are constantly establishing new relationships with even greater number of airlines to give you the broadest choice of international flights and the absolute best value on the market.
Feel free to reach us with any feedback or inquiries.
We value every customer's opinion and want to make sure you are left with a positive experience about us. We look forward to serving you again!

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