ASAP Tickets Services Reviews - www.asaptickets.com

★★★★☆
3.9 / 5
77% of users recommend this
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★★★★★

“Best”

Written on: 19/05/2014 by MariaClay111 (1 review written)

These guys are very good at what they do. I am so satisfied with the way they handled my reservation and payment process. They are very professional… Read Full Review

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★☆☆☆☆

“WORST EXPERIENCE EVER”

Written on: 29/04/2014 by nklee146 (1 review written)

Thought booking through a agent would be better as my husband and myself travel all the time. However our card was charged so many times by this company that the account was closed. Only partial seating was assigned and so we were left to fend for ourselves, open investigation the company has a F rating and not A rating by the BBB which should have been a sign right there. The insurance is a waste of time as it covers nothing. Better booking online you get better service… Read Full Review

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★★★★★

“Outstanding Job”

Written on: 14/04/2014 by linkonbrown (1 review written)

I recently requested your assistance in booking a round trip flight from Seattle Washington to Manila in the Philippines. I was unhappy at first because I thought I was going to get your super fare price. However the gentleman that assisted me was great and had excellent community relationship skills. He found me the lowest price and with no layover. All of the other services that offered about the same price wanted me to do a layover. Also because of the way he wrote the ticket I was able to… Read Full Review

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★☆☆☆☆

“customer service agent”

Written on: 11/04/2014 by Nyasia1949 (1 review written)

I got connected to the most arrogent customer service agent I have ever talked… Read Full Review

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★☆☆☆☆

“Better training needed”

Written on: 06/04/2014 by Xander362 (1 review written)

The customer service rep was unable to answer my questions and just wanted "more time" and call me back. I didn't want to be called back I merely wanted to know a few things so that I could qualify for the super saver fare - itinerary and dates that applied to get this fare and she couldn't even provide those details… Read Full Review

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★☆☆☆☆

“Happy to get on your side, to give in detail the...”

Written on: 02/03/2014 by ColtonFoster (1 review written)

Happy to get on your side, to give in detail the information requester, and to get a quote. Very nice quote plus a discount, except in order to book the flight I need to call in. Here it is the surprise. I can not get the flight for the day that I requested , nor the agent can tel me if it is a one, two, non stop flight, nor can they give me any details about the flight. If the flight is not available at the requested time why doesn't your side say so? Asked to speak with a supervisor… Read Full Review

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★★★★★

“ASAPTICKETS.COM! - great service!!”

Written on: 14/02/2014 by Juluis (1 review written)

ASAPTICKETS.COM!!!!! Your one stop shop for cheap air fare and great service. I have to hand it to their team of professionals who provided nothing but pure outstanding customer service. I have used them for 4 years running and I have yet be be let down. I have dealt with a few different agents over the years and I loved them all. They all provided me excellent service. I like to travel and no matter what my destination is they always give me the best deal. I salut your team and company I am… Read Full Review

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★★★★★

“I would like to thank my sales representative who...”

Written on: 13/02/2014

I would like to thank my sales representative who helped me buying my flight ticket. She is very nice, helpful, and professional. She has always responded to my email inquiries and phone calls, and she found me a reasonable quote for my flight. Indeed, she is an asset to the company… Read Full Review

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★★★★★

“I recommend”

Written on: 11/02/2014 by Jacquesss (1 review written)

I been used ASAPTICKETS since 2008 , I would recommend everyone to give this corporation a try for any International flight… My agent is a man for your services… Read Full Review

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★★★★☆

“Quite good service”

Written on: 19/12/2013 by Evie_4u (1 review written)

Purchased with them because of price, airline being used, and its schedule. Thus far my expectations have been met. The service I received was quite good. So so far, so good. I'll post back in case of any torubles… Read Full Review

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★★★★★

“I contacted this agency due to referrel by my friend...”

Written on: 12/12/2013

I contacted this agency due to referrel by my friend who had a very good experience with them. I received a very nice treatment and a very good service by the representative. I thank staff at asaptickets. I already recommended friend of mine to deal with this agency… Read Full Review

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★☆☆☆☆

“terrible”

Written on: 11/12/2013

This website is out to mislead and waste people's time. Why would it show a price that is nowhere near the current price. The "good price" will convince the customer to call them with discount code but when you speak to the agent, they will tell you "oh that's when you book 6 months in advance" and when you reason with this stupid agents (thinking they even remotely understand what they're trying to tell you), you already lost the battle because you're beyond upset at that point… Read Full Review

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★★★★☆

“Good Airfares”

Written on: 05/12/2013 by Vickky (1 review written)

I have to say I was a bit surprised how good there air fares are. I usually book everything myself but could not find the price as low as they could offer… Read Full Review

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★☆☆☆☆

“Website prices are wrong! ”

Written on: 22/11/2013 by NewClient (1 review written)

Friendly call centre staff, its not their fault, but the quote I got from this website is wrong! When I confirmed with them I got the real price of over $500 more per ticket. Do not believe this site!… Read Full Review

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★★★★★

“i dont know how to express my thanks to the lady who...”

Written on: 20/11/2013

i dont know how to express my thanks to the lady who help me get a flight for my whole family. i am so thankful of her. she work the whole day getting me the most affordable and convenient flight. she call every time she has new offers or new options for the flight. i didn't know i can save that much just by having a one-stop flight at moscow. thanks you so much… Read Full Review

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★★★★★

“Best ticketing agency”

Written on: 14/11/2013 by Lili81 (1 review written)

This is the best ticketing agency, I have used them for several years now. The staff is very patient, understanding of customer needs and very pleasant. They work really hard to make sure you are happy with the flight itinerary. I am astounded by their professionalism and great attitude. Would recommend them in a heart beat. Thank you and keep up the good work… Read Full Review

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★☆☆☆☆

“bait and switch”

Written on: 31/10/2013

round trip to manila $729. but this is more than 6 months from now if you want to go next month add 60% to the price. … Read Full Review

Asapticketssupport's Comment

Written on: 14/11/2013

Dear Valued Customer,
Thanks for taking time and sharing your experience.
The advertised price of $729 is the fare during the low season and depends from the seat availability, what is mentioned in the disclaimer. Since December is the busiest month of the year in terms of travel and it's a high season, the airlines increase the prices and most of the cheaper seats are booked out in advance.
Unfortunately, this is a common situation, that the flights during high season are much more expensive, than expected and it results a frustrating impression for the customer.
Just give us a quick call at 888-585-2727 and I'm sure we can answer all your questions and find you much better-priced itinerary due to our consolidator contracts not available anywhere else!

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★☆☆☆☆

“Fraudulent Company”

Written on: 19/09/2013

I contacted this organisation with the intention of booking a flight to New York, i was continously prompted to speak to a consultant , i spoke to a one Ms.Varnek, ID no. KB4199, The company is marketing Criuses to Bahmas cruises @$118 for two people, i negoiated for two other family members, the total price came to $239 that is for 4 people, they took out $966.78 from my credit card without my consent, please be careful of this company… Read Full Review

Jeffrey.p's Comment

Written on: 07/10/2013

Dear Customer,
Thank you for taking time to write a review.
However, we do not market, advertise or sell cruises to the Bahamas or any other cruises. Moreover, we never had or have a travel consultant with the name you've stated (with ID KB4199) working in our company. Our agents don't have any IDs at all.

It must be a mistake here and you probably mean other company in your complaint.

Please, double check the name of the company you were booking cruises with.
Still, if you are sure, that it was booked with ASAPTickets, please get back to us by email: so we can chat further and create a resolution.

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★★★★★

“For doing this transaction over the phone, I must say,...”

Written on: 30/08/2013

For doing this transaction over the phone, I must say, I really appreciated all the help of the diligent young man who assisted me. It was so nice to speak to a real person. It is difficult for some people (like me) to navigate such things online. So I've got my flights and my budget was met… Read Full Review

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★★★★★

“So far. . . this is my second international ticket...”

Written on: 26/08/2013 by Daisy.S (1 review written)

So far. . . this is my second international ticket purchase from asaptickets.com, and on both times, Travel Representatives were very helpful, understanding and patient. I checked all other Travel Companies, but this company is so far, the most easy and convenient to deal with. I commend my Travel Rep for being so patient and knowlegeable with all my concerns, request and questions. She goes out of her way to make you feel safe with the transactions and itenerary you go through… Read Full Review

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