Micro Scooters Ltd www.micro-scooters.co.uk

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Micro Scooters Ltd www.micro-scooters.co.uk
★★★★★
4.6
95.0% of users recommend this
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Latest Reviews

“Outstanding”

★★★★★

written by on 18/07/2017

We purchased the 3 in one and maxi micro nearly two years ago, they simply are fantastic. certainly the best around. The children use them with easy and love them! used every day! we sadly had an issue with the 3 in 1 and the customer service team was incredible! very helpful and that same day had a new one send out to us! Penny you saved my day thank you for being at the end of the phone!

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“Love love love!!”

★★★★★

written by on 01/09/2013

All 3 kids have gone through mini micro & now maxi micro scooters & no other scooter comes close! They glide & manoeuvre with ease & are far safer especially down large hills than any other scooter we have tried! Love them even if a bit pricey... Well worth it!!

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“simply awesome engineering”

★★★★★

written by on 15/02/2013

I had a decent JD Bug before, which I liked a lot, but when I saw the Micro Black and Micro White (we bought one of each) I was really really impressed. The engineering is on another level, they are so solidly made and you get a lot of metal for your money. (If you want something light, choose another scooter.) Note that they are marketed as adult scooters, but my son managed to learn how to use it (and use the brake!) before his 3rd birthday. Plus we can use them too. Also: 20cm wheels are definitely the best, unless you live somewhere where the ground is always really smooth.

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“Great Customer Service”

★★★★★

written by on 14/01/2013

My daughter has had one of the Micro Mini scooters for a couple of years. She uses it so much it was inevitable that we needed to replace the odd part on it. The customer service at Micro has been excellent. We've had replacements (a spring and an axle) with us within a couple days. They're straightforward to fit. These days, with so many toys and the like, made to be thrown away its great to see a company committed to keeping their products on the road.

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“micro scooters”

★★★★★

written by chocca68 on 08/01/2013

best childrens buy i have made, children are 6,4 and 2 third child is now happy learning on her own at the age of two ! (like the others did) bought the helmets which must be a good fit because they all wear them and no moans. just bought some spares for £20 and all scooters running happily again. live in the countryside so get more than enough hammer to prove their quality.have three mini scooters and bought two t bar ones for nephews - thought they were expensive at first although i think they are worth their weight in gold now - well done to your design and development team,chocca

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“Customer service excellence”

★★★★★

written by on 07/01/2013

Bought an accessory bell from Micro Scooters Ltd, which was great and my boy loved it, but unfortunately one bit came off after about a month and although disappointed, I wrote it off. Shortly after, I received a request from Reevoo to review the item, which I did, saying that although we loved it, we were disappointed that it had broken. Not long after I posted the review I was contacted by Reevoo to say that it would be replaced if I contacted their customer service centre. After confirmation of this, I received a new bell in the post the day after! Incredible! Very satisfied customer.

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“Arrived with speed”

★★★★★

written by TracyJW on 18/12/2012

Ordered 2 micro scooters, 2 bags and 2 bells on Tuesday and they were delivered on Thursday. They are Xmas presents so haven't been used yet so can't comment on 'usability' but scooters certainly look fantastic - sleek, shiny and solid. Bell and bags smaller than I expected. Kept up-to-date with delivery details and so far can't find any fault. Fantastic service.

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“Scooter spares”

★★★★★

written by OsgoodIsgood on 15/12/2012

We contacted the company last Wednesday (12th Dec) to advise that the rear wheels of our boys scotter had seized up whilst still under warranty, and the company dealt with our problem superbly. Within two days of contacting them, the replacement parts arrived and they have now been fitted and we have one happy chappy scooting about again. We cannot praise the company highgly enough for such a superb service and the original problem with the scooter should be taken into context, bearing in mind that our son has hardly been off it since receiving it on his birthday in July and that he has used it every day to go to and from school since he returned in August.

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“Great fun!”

★★★★★

written by NickPower on 06/12/2012

They look fabulous in the dark and my son is loving them. We found them really easy to fit.

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“Fast and friendly”

★★★★★

written by on 01/12/2012

Ordered Maxi scooters for the Grandkids, researched the Internet but called the customer services number to ask some questions, I placed an order with a very friendly and helpful lady. I was kept fully informed re delivery which arrived three days later right on time. Have already reordered another item with this excellent company.

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“Good deal”

★★★★★

written by on 25/11/2012

I received an email offering free delivery, which usually means that you get the basic delivery free. However micro scooters gave me next day delivery which I was really surprised at and meant that I received my scooter within 24 hours of ordering it. Really impressed, lets hope little one is as impressed when she opens it on Christmas morning.

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“super helpful, great product range”

★★★★★

written by on 24/11/2012

This company have always been really helpful when i have called to ask for advice on their products, great telephone staff. Website is clear and easy to use too. I love the fact that you can personalise the scooters in so many ways, great at school when they are all the same! My boys (2 and 5) love their scooters which Father Christmas brought last year, so it is fab to be able to buy some bits to go with them this year. Keep up the good work, micro scooter!

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“Connor's Micro Scooter”

★★★★★

written by grandmawalker on 24/11/2012

Connor had a scooter, he rode it everywhere Up to the park,up to the shop, he always had it there! He went along the street so fast,so fast,how did he stop? He left his mum and little Zac halfway round the block! His Grandma gave it to him, he wasn't more than two She thought he was a little small, but WOW, what he could do! He passed the boys with bigger toys, quickly his talent grew He leaned and turned, and braked and burned, they wished they had one too. He used it daily, used it more,he used it so the wheels they wore! The scooter rattled, the wheels went square, then Grandma came with another pair. Now Connor, he has started school,he's all grown up at five We've finished with our 'mini',now a maxi's all we drive! For anyone who doesn't think a scooter's worth their while It's worth a million pounds or more, just relax and watch them smile!!

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“sturdy trusty steed”

★★★★★

written by on 19/11/2012

This is the second Micro scooter we have bought for our grand daughter. She has out grown the 1st one and just loves it. It was agreat buy

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“Excellent service & product”

★★★★★

written by LouiXx on 12/11/2012

Just phoned with a query about slanting wheels from use over the years and very knowledgeable lady is sending us free bits to fix the problem, as well as a new brake. With the new colourful base I'm buying my littlest daughter will end up with a completely revamped scooter. In this day and age it is SO refreshing that something really is fixable and recyclable. Excellent customer service and a really great product. Thank you!

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“we love it !”

★★★★★

written by on 08/11/2012

My son was only three when he was given a micro-scooter for his birthday - he's now six & a half & it's part of who he is! He uses it every day to scoot too & from school & recently he's accompanied the family on fairly long cycles...a bit cruel maybe but he loves it!

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“Excellent service an product”

★★★★★

written by on 03/11/2012

We purchased the micro mini 2 years ago and wouldn't be without it. (sturdy, light weight and fun wag to make toddlers walk / scoot at a reasonable pace). Upgrading this year so little brother can have the micro mini with new o ring and seat, and big brother can have the bigger faster micro maxi. You can tell a business run by mums, the service is friendly, informative and efficient. The website works, and the delivery is flexible and communicated to you. Micro scooters might be slightly more expensive than other brands, but in our house at least worth every penny.

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“Postage Rip-Off for Spares”

★☆☆☆☆

written by on 29/10/2012

I am very disappointed at the minimum postal charge. I have just ordered a replacement u-bend spring for a micro scooter - in itself expensive at £2.45 (you used to be able to get these for the cost of a stamped addressed envelope to the supplier). The postage on this item, that must weigh a few grams and sit in the palm of your hand, is the same as any other spare part (deck/handle etc) at £3.95. I have paid £6.40 for a spare that obviously is a design fault on the original product, as the newer scooters have 2 separate and stronger springs to keep the wheels aligned. I rang the customer service manager and was told it was company policy and there was nothing she could do to change the cost of shipping. The call was a local rate number and that also cost me over £2.00 by the time they picked up and discussed the problem. £8.50 for a tiny spring - in my view your company could do a lot better.

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“Extremely satisfied customer.”

★★★★★

written by grandmamorag on 27/10/2012

Why can't all deliveries be like this? From ordering through to delivery it would be impossible to improve on your service. With no access to my laptop at the time I had to phone in my order. The lady who took my order was efficient and quick. I received an e-mail that same day confirming my order and the following morning got a text to say that my order was being delivered that same day and an approximate time with an option to change it. I was even given the delivery driver's name and the company who were delivering.Impressive from start to finish.

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“Superb quality and design”

★★★★★

written by on 26/10/2012

Both my grandchildren are delighted. Sturdy scooters which look the business. Light and easy to manage even for our 3 year old. Well done. As an added remark I have never experienced such a good delivery service. E-mails tracked the parcel even providing a delivery time to the hour. You'll take some beating.!

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Asked by Nan55 on 29th March 2014 Report this content
My grandson has a NoFear Stunt scooter - he complains constantly (he's only 10) that the front wheel and strut to the handle bars are wrong. I'm not familiar with these type of scooters and don't know what to do to fix it for him - I've tried tightening the red clamp and also the hexagonal fastener that joins the front wheel assembly to the Handle bar strut to no avail. Is there something else I should be doing??

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