Adore Cruises Reviews

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★★★★★
4.6 / 5
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★★★★★

“Amazing VFM”

Written on: 18/01/2013

For a good deal less than the price of a business class air fare, we flew to NYC, spent three nights in a reasonable Manhattan hotel and then seven nights on the QM2 back across the Atlantic to Southampton. What a way to start the new year. Kudos to Adore for arranging all this pleasantly and absolutely painlessly. The highlights? Definitely the QM2. We are seasoned travellers but have never cruised before. To be honest, what appealed was the trans-Atlantic crossing on probably the most… Read Full Review

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★★★★★

“Excellent service from Adore Cruises”

Written on: 23/11/2012

I must praise the excellent service received from Adore Cruises and particularly from Max re our Princess cruise to the Far East. The full itinerary included 3 night stays in both Bangkok and Beijing in addition to the 16 day cruise which called into amazing ports in between. The booking was dealt with efficiently and emails always answered the same day if not within the first hour. All paper work arrived in plenty of time and was complete. Visa advice was given appropriately. We were fortunate… Read Full Review

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★★★★★

“Fantastic Customer Service”

Written on: 11/10/2012

We booked our cruise with MSC through Adore and from start to finish the service was first class. The cruise itself was fantastic apart from Embarkation and Disembarkation at Genoa.On arrival there were no MSC staff to direct from the coach to the terminal but it was worse still when we left the ship as we were all directed to the wrong side of the terminal and again no MSC staff to assist. I sent a complaint to MSC and copied Adore in and i received a mail back from Ian at Adore stating he… Read Full Review

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★★★★★

“Niagra,New York and Queen Mary 2”

Written on: 10/10/2012

A long flight to Toronto but arrived.safely. It took a while to find the help desk for our transfer as sign posting was poor.Transfer was good and also the hotel in Niagra. We felt that 2 nights rather than 3 would have been ideal. The train journey to New York was very interesting and we didn't mind that it took all day but buffet car was not well provisioned. It was easy to take a taxi from Pen Staion to the hotel on Lexington. Hotel was fine, with a good bar and food place next door and a… Read Full Review

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★★★★★

“best holiday in 54 years”

Written on: 10/10/2012

Adore Cruises completed a fantastic job for a wonderful holiday. concerned before departure, all seamed to easy but everything was perfect from start to the end which came to fast. BIG thank you … Read Full Review

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★★★★★

“ELVIS, THE BLUES, AND JAZZ, OH AND THEN A CRUISE, WOWIE”

Written on: 02/10/2012 by r1o2d3 (1 review written)

DIDN'T REALLY KNOW WHAT TO EXPECT, AFTER BOOKING INTO THE HEARTBREAK HOTEL WE HAD A LIGHT MEAL THERE WE ENJOYED THE FOOD (FRIED CHICKEN SALAD)THE HOTEL COULD BE TAKEN AS TIRED BUT WE THOUGHT OF IT AS RETRO AND WE LIKED IT VERY MUCH, WE WERE LOOKED AFTER VERY WELL, THE SOUTHERN HOSPITALITY WAS VERY EVIDENT. ON DAY TWO WE DID THE V.I.P. GRACELANDS TOUR, IT WAS WORTH EVERY PENNY AND I FOUND IT EMOTIONAL, A REALLY GREAT DAY, FINISHED THE DAY WITH AN EVENING AT "MARLOWES" WE WERE TAKEN AND RETURNED… Read Full Review

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Adorecruises's Response to r1o2d3's Review

Written on: 10/10/2012

Thank you for writing your kind review. I am glad you had a great time.

My team and I look forward to being of service to you in the future

regards

Ian

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★★★★★

“music extravaganza and great holiday”

Written on: 25/09/2012

I will start with the flights out,we flew with aircanada.Seats were great,crew fantastic,food & drink lovely.Memphis Elvis & Graceland WOW.Sun City,stood where Elvis stood & sang into his mike.We saw a lot more and done a lot more.Stayed in Heartbreak Hotel,food & room was great,staff very help ful.Very well situated for Graceland,stay three nights.Amtrak train down New Orleans,British Rail could learn a lot from Amtrak.Loads of room no standing,food great,crew very helpful.New Oleans,stayed in… Read Full Review

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Adorecruises's Comment

Written on: 10/10/2012

Thank for your nice comments. I am so glad you had a great time

My team and I look forward to being of service to you in the future

regards

Ian

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★★★★★

“San Francisco and Alaska Cruise”

Written on: 16/07/2012 by crmarlow (4 reviews written)

From my first contact with Ian this company has been fantastic. My first tentative email triggered a phone call from Ian within 5 minutes and nothing has been too much trouble since then. Both Robin and Ian Gilder have been very pleasant to deal with, as was Aamir on the one occasion I spoke to him. Ian's enthusiasm for Alaska was infectious and he was endlessly patient with my questions and the changes and upgrades I made at various times. We have had an utterly amazing holiday - the hotel for… Read Full Review

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Adorecruises's Response to crmarlow's Review

Written on: 06/09/2012

Hi Chris,

Glad you had a great time and thanks for the nice review. Look forward to being of service to you in the future.

Regards

Ian

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★★★★★

“Amtrak new York to Seattle then Alan cruise”

Written on: 11/07/2012 by MikeKelly (1 review written)

Booked through Adore cruises who organised everything for us flew to New York the hotel cosmopolitan was good only problem was rooms are quite small but this is to be expected in New York we then traveled on Amtrak fom New York To Chicago and then on to Seattle. Seattle is a great place and the hotel Weston was wonderful. Amtrak was great the service was excelent as was the food granted the sleeping compartments are quite small but ths does not detract fom the journey and I would defiantly… Read Full Review

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Adorecruises's Response to MikeKelly's Review

Written on: 06/09/2012

Thanks for the nice review. My team and I look forward to being of service to you in the future.

regards

Ian

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★★★★★

“Alaska with Chicag, Amtrak and Seattle ”

Written on: 09/07/2012 by CarolandMichaelFroud (1 review written)

I booked this holiday for four of us - we all had a great time! The hotels which Max booked for us were ideal; good quality and central making getting about easy. Chicago, while very hot, was interesting Lake Michigan was huge and it felt like a seaside! Seattle was fasinating and a complete contrast. Amtrak enabled us to see a lot of the countryside, which made the cramped sleeping conditions bearable! Staff were great and meals very good. The cruise was great - we saw so much; Hubbard… Read Full Review

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Adorecruises's Response to CarolandMichaelFroud's Review

Written on: 06/09/2012

Glad you had a great time and thanks for your review. My team and I look forward to being of service to you in the future.
Regards

Ian

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★★★★★

“Brilliant holiday”

Written on: 09/07/2012 by KeithAbell (2 reviews written)

Our holiday involved sailing to New York on the QM2, spending a couple of days there and then travelling to Niagara by train, and finally transferring to Toronto for the flight back to Glasgow. The arrangements made by Adore Cruises were spot on and the minor glitch we suffered was not their fault. We shopped around before we went and Adore provided the best deal by far. The holiday was great and they are to be congratulated. We'll certainly book with them again… Read Full Review

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Wiggy123's Response to KeithAbell's Review

Written on: 04/09/2012

well we did this trip the other way round and Adoire Cruises put us in a terrible room in NYC and one not much better in Niagara. As this was a very special Birthday for both of us , we felt very let down by them. We are sure they would not have stayed in these Hotels themselves so why put us poor people in these SUB STANDARD Hotels.

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Adorecruises's Response to KeithAbell's Review

Written on: 06/09/2012

Dear Mr Abell, I am glad you had you a good time and thanks for your nice positive review.

Wiggy 123 - If you would like to email me directly at ian At adorecruises.co.uk I will duly look at your complaints re the hotels. Without looking at where you stayed I cannot comment. The package we sell is based on basic 3* hotels. In New York, all hotel rooms are small and invariably old. We always offer the chance to upgrade to better standard of hotels. I look forward to hearing from you.

regards

Ian

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★★★★☆

“Rockies -& Alaska”

Written on: 07/07/2012 by bristowalan (1 review written)

Went 1st May 2012 Fantastic time. Would rather had 3 nights in Chicago (loads to see & places to walk to) then Seattle (not much there really) Amtrac train very cramped (cabin 6x3), should have been told to take a small overnight case with us and book larger cases in at station (although may have been told this in the small print!, but no one else on the feed back mentioned it), couldn't fault the service or food. Loads to see on the train journey & wasn't at all bored. Cruise was great -… Read Full Review

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Adorecruises's Response to bristowalan's Review

Written on: 06/09/2012

I am glad you had a cruise of a lifetime and look forward to being of service to you in the future.

regards
Ian

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★★★★★

“mr@mrs albert jones”

Written on: 02/07/2012 by jonesann (1 review written)

We had a fab holiday thanks to Adore we had two night in Chicago two night on Amtrak Train one night in Seattle @ seven night on a Alaska cruise. Adore did it all for us I am 65 @ Alberts 72. thank u Adore… Read Full Review

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Adorecruises's Response to jonesann's Review

Written on: 06/09/2012

Very glad you had a "Fab Time" and thanks for the nice review.

Looking forward to being of service in the future.

regards

Ian

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★★★★★

“Simply the best- Chicago, Am-Trak, Seattle, Alaska +”

Written on: 27/06/2012 by JuneStaines (1 review written)

First class organisation, hotels in prime locations, flights at sensible times. Am-Trak - a phenominal experience, Alaska cruise (carnival Spirit) fantastic, extended holiday to San Francisco superb. No problems at all, I couldn't fault anything and the whole deal was worth every penny. I wish all our holidays were as good, this was one of the best ever… Read Full Review

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Adorecruises's Response to JuneStaines's Review

Written on: 06/09/2012

Dear Mrs Staines,

Thank you for your kidn review. I hope you have a great time and we look forward to booking your next cruise.

regards

Ian

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★★★★★

“America/Caribbean Cruise”

Written on: 29/05/2012 by Lynnnicholls (1 review written)

We have just returned from a 14 day holiday starting in Memphis staying at the Heartbreak Hotel which included breakfast which was excellent, this hotel is literally just opposite Gracelands, during the evening Beale Street is the place to go and we also walked down to visit the Lorraine Hotel where Martin Luther King was killed, very interesting place, then we followed the Mississippi down to New Orleans by Amtrak train, this was a really good experience, we got breakfast on board then sat… Read Full Review

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Adorecruises's Response to Lynnnicholls's Review

Written on: 06/09/2012

Hi Lynn,

Glad you had a nice time and thanks for the kind review. I am doing this cruise in November and really looking forward to it.

My team and I look forward to being of service to you in the future.

regards

Ian

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★★★★★

“NIAGARA,N.Y AND QUEEN VIC.”

Written on: 12/04/2012 by hmouyi (1 review written)

Firstly I would like to commend Adore Cruises for their excellent customer service.We booked our holiday with Aamir who was very courteous and patient,later when my parents added on we dealt with Aamir again and then in his abscence,Ian Gilder,once again the service was exceptional.This was our 16th cruise and was tailormade to perfection.The price was competitive with other companies but the friendly treatment was better than any we have ever received.If I have to be honest the only complaint… Read Full Review

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Adorecruises's Response to hmouyi's Review

Written on: 24/04/2012

Thank you for the kind review. Where possible we try to give the best hotels at the best prices. We rely on bed banks for honest information and occasionally it is not always 100% accurate. The other problem with New York is every room in every hoyel is different. If you are lucky you get a nice big room but occasionally it is a shoe box. This is very much the norm for NYC.

Once again thank you for your review and my team and I look forward to being of service to you in the future.

Regards

Ian

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Adorecruises's Response to hmouyi's Review

Written on: 02/05/2012

Hi Gary,
The voucher is exchangable with the conductor on the train. Hope that helps and have a good time.
regards
Ian

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Guest's Response to hmouyi's Review

Written on: 01/05/2012

I would like some advice. We are also going on an Adore cruise. Fly to Toronto, Niagra then train to NY and QM2 home. The question is, is it difficult to print out the electronic train journey tickets at Niagra as they are Amtrak tickets which is the American train compay. I am slightly worried about this. Many thanks. garysewell @ yahoo.com

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★★★★★

“Excellent service”

Written on: 07/03/2012 by Holidaymaker22 (1 review written)

We booked a holiday through Adore Cruises and received excellent service and support throughout and after the whole process. The holiday involved 3 days in Memphis, Amtrak train journey to NewOrleans followed by a3day stay in the town and a week long Carribean cruise. The itinerary was appealing to begin with and information was supplied re upgrading of aircraft seats. This added to the holiday experience. Flights from our local airport were organised and emails requesting information were… Read Full Review

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Adorecruises's Response to Holidaymaker22's Review

Written on: 30/03/2012

Dear Holiday Maker,

Thank you for your kind review. I am so glad you had a good time.

My staff and I look forward to being or service to you in the future.

Regards

Ian

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★★★★★

“Pre holiday review!”

Written on: 09/02/2012

ON seeing the Adore advert in the daily mail I contacted the company and spoke to their agent called Max. Immediately I felt I was speaking to someone who knows his 'stuff' and felt here is someone I can deal with. I booked up the package involving 3 nights in Hong Kong; 9 nights on the Queen Elizabeth and 3 nights in Singapore. When the itinerary came back I researched the hotels we were allocated and wanted to change them. Nothing wrong with the hotels but they seemed to be a little basic and… Read Full Review

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Max-Adore's Comment

Written on: 11/02/2012

Dear Mr & Mrs Cole, Thank you very much for your time and effort for the feedback. Its highly appreciated. Hope this turns out be your best ever holiday. All the best. Max & Team Adore

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★★★★★

“Las Vegas,+Golden Princess to Hawaii”

Written on: 24/01/2012 by TerryBelly (1 review written)

after much internet browsing for cruise costs from many companies,we settled for Adore cruises.Abta bonded and all that,so although until that point we hadn't heard of them before,we proceeded to book our cruise.A 4 night stay in las Vegas was included in the price which was still cheaper than anyone could offer for the cruise only!! Deposits paid and a mix up with the deposit being taken twice,this was re-imbursed immediately, and the promise of a bottle of champagne in our cabin on arrival… Read Full Review

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Adorecruises's Response to TerryBelly's Review

Written on: 09/02/2012

thank you for your kind review. Occasionally we do make mistakes and when we do we hold our hands up. I like to look after my guests as then hopefully they will bok in the future knowing if their is a problem we will do our best to resolve it.

I am so glad you had a good time and look forward to being of service to you in the future.

Regards

Ian

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★★★★★

“Happy Holidays and a BIG Thank You from Steve and Karen”

Written on: 17/01/2012

Here's just a little note to say a BIG thank you to Robin and Max at 'Adore' for arranging a holiday of a lifetime for us. We had a truly wonderful time in Las Vegas and Hawaii ; the experience is now a very special jewel held in our memories, infact everytime we talk about it/look at the photos we beam with happiness. Every moment was perfect from your advice, admin and paperwork to seats on flights, transfers, hotels and the cruise - everything was faultless and ran very smoothly. Also the… Read Full Review

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Adorecruises's Comment

Written on: 17/01/2012

Dear Steve and Karen,

Thank you for your kind words and the lovely review. As you can see from the other reviews and the amount of guests we had onboard everyone had a great time.]

My team and I look forward to being of service to you in future.

regards

Ian

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