BoardridersGuide Reviews - www.boardridersguide.com

★★★★★
4.7 / 5
379
96% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Brilliant service!”

Written on: 06/01/2013 by dcsinclair8976 (1 review written)

I ordered a boarding jacket from here about 9pm on Boxing Day , the order was processed on the 27th and I received the jacket with free delivery on the 28th! Other stuff I ordered from larger retailers on Boxing Day arrived after New Year! Brilliant service and £50 saving on a jacket I love - can't recommend them enough… Read Full Review

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★★★★★

“FAB service... ”

Written on: 29/12/2012

Quick delivery, good prices, efficient emails... wonderful thank you so much! Would highly recommend!… Read Full Review

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★★★★★

“A Christmas list Thrasher Skate Magazine Sweatshirt”

Written on: 29/12/2012

Ordered this for my son for Xmas and this site had the right size and colour, unlike some competitors who seemed so understocked they had little or no range. Dispatch and delivery were really swift and efficient even at the busiest time of year. I have no hesitation in recommending Boardriders. … Read Full Review

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★★★★★

“Couldn't have had better service”

Written on: 23/12/2012 by BrianSL (1 review written)

Buying a board for your son is never easy but is made all the harder when they change then tell you that you've ordered the wrong one. Nothing was too much trouble for Kat and her colleagues at BoardridersGuide in helping sort this out. This taking into account that the couriers denied that our house existed. Couldn't be more positive about customer service!… Read Full Review

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★★★★★

“BOARDRIDERS QUICKSILVER HOODIE”

Written on: 22/12/2012

GREAT HOODIE ARRIVED FEW DAYS AFTER ORDERING WOULD USE AGAIN...EASY TO ORDER AND WOULD RECCOMMEND TO FAMILY AND FRIENDS… Read Full Review

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★★★★☆

“Very good service”

Written on: 19/12/2012 by pfoxy (1 review written)

pleased with my purchase and a good price… Read Full Review

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★★★★★

“Excellent and helpful service.”

Written on: 14/12/2012 by Sukaber (1 review written)

I ordered an indo board as a Christmas present. Unfortunately the manufacturers forgot to send this company the DVD that went with it. They were good enough to email me to tell me what had happened , that they'd sent the board and the DVD would follow. They also gave me a link to a site which showed videos tgat coukd be used in the meantime. Perfect ! The board arrived in record time and a week later the DVD arrived too. This company has excellent customer service, I only wish others would… Read Full Review

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★★★★★

“Burton Bullet tool”

Written on: 13/12/2012 by willboi (1 review written)

Great little tool ideal for any adjustments to your gear on the go.well worth the money will defo buy from bordriders guide,bought through their "ebay" site post was quick & reasonable well pleased with both the tool & the buying experience… Read Full Review

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★☆☆☆☆

“Review on state of parcel”

Written on: 13/12/2012 by Spaghetti56 (1 review written)

My order was for a Christmas present and when I received it the packing was extremely broken and wrecked and in no state to give to a friend I would be embarrassed to give a gift in the state I recieved tht. I'm not impressed and will not be telling friends about this service… Read Full Review

Boardridersguide's Response to Spaghetti56's Review

Written on: 17/12/2012

Hi there. .Did your package arrive damaged in the post? I'm sorry about this. Especially annoying for us as the courier/post company have now caused us to get bad feedback.

We'd certainly like to rectify for you. Please do get in contact with your details and perhaps we could exchange the item over for you? Or send you out some new packaging or something?

Many thanks

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★★★★★

“Brilliant service every time...”

Written on: 10/12/2012 by razors_81187 (1 review written)

I have use boardriders guide many, many times... for things such as surf hardware; leashes, roof rack foams, wax etc, but mainly for the cheap great clothing. There are pretty regular deals, discounts, warehouse clearances and end of season sales which means you can pick up great stuff for a fraction of the price. All service and delivery is quick and professional. I have only ever had one problem with an order, and boardriders guide phoned me to see how I would prefer to resolve the issue -… Read Full Review

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★★★★★

“Great price, great service, great speed!! ”

Written on: 06/12/2012 by Sierra133 (1 review written)

All in the title, price was best online, helpful when ask about the product and very speedy delivery. Will shop with you again :)… Read Full Review

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★★★★★

“everithing is perfect!”

Written on: 04/12/2012 by axlsw (1 review written)

i was looking for a surf wetsuit and a pair of boots. they found me a very good solution! they checked for me misures and models of wetsuit and at last they ordered me at fabric! i really want to recommend this site for what you need for your boards sports! Thanks again!… Read Full Review

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★★★★★

“skate deck”

Written on: 03/12/2012 by boardrider (1 review written)

Excellent service,good comms ,really quick postage,what more could you ask for,will be using again for sure,wish everybody gave customers priority like boardriders… Read Full Review

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★★★★★

“Most excellent product and service!”

Written on: 30/11/2012 by WaveMachine (1 review written)

Bought an Animal D2 Zepher waterproof watch online after one I bought from Argos (Rotary) packed in after one surf session. This one was delivered day after ordering and is outstanding. If my previous watch was a shandy drinker, this would drink 14 pints then break into your house to get at the drinks cabinet. It's a beast! Looks great, has clear unfussy face and great supertough velcro strap. Have had some pretty rough sessions in the short time I've had it and has come through untouched… Read Full Review

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★★★★★

“the joys of shopping local!”

Written on: 29/11/2012 by localmum (1 review written)

The website is really easy to navigate and making my purchase was a breeze. being able to just click on the pick up from store option was a bonus. the staff are friendly and knowledgeable and it is great to have such a range of product on the doorstep. many thanks… Read Full Review

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★★★★★

“Although I live in Japan, the delivery was speedy! ”

Written on: 28/11/2012

The package deal for wetsuit, gloves and boots are killers! You 'll never get the same competitive deal in Japan. The O'Neil size chart is amazingly detailed and it helps to make judgement. It would be idea to have the same kinda specs in other brands… Read Full Review

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★★★★★

“Fast and good ”

Written on: 26/11/2012 by Jones5730 (1 review written)

fast delivery and a good deal to boot . Would recommend this site to All… Read Full Review

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★★★★☆

“Product was good, although overnight delivery costly.”

Written on: 26/11/2012

Product was good, although overnight delivery costly… Read Full Review

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★☆☆☆☆

“what a nightmare”

Written on: 23/11/2012

I ordered a ski jacket which looked nothing like the picture, I ordered a snowboard bag only to be told they had sold out of the size I wanted. Overall I am very dissatisfied with the service… Read Full Review

Boardridersguide's Comment

Written on: 26/11/2012

Hi there. This sounds like a very unusual order situation. Huge apologies. Please email your order number and details to info@boardriders.co.uk and I will investigate in full. Many thanks

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★★★★★

“Great communication”

Written on: 23/11/2012

Really quick response time and very helpful… Read Full Review

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