Click Transfers Reviews - www.clicktransfers.co.uk

★★★★☆
4.4 / 5
936
88% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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“Disgusting, DON'T USE”

Written on: 10/04/2016

A few days before our flight, we got an email saying they can not transfer us to our accommodation and cancelled the contract. A frantic search we used Viva Transfers who were great. ( Viva was by shared bus). We got a private taxi for £3.00 more to deliver and collect us from airport to accommodation. We certainly will not use Click Transfer again. The only positive comment is they re payed our funds. … Read Full Review

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Cliffdale's Comment

Written on: 10/04/2016

I meant to say Click was by mini bus and Viva was by taxi for £3.00 more

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“Airport transfer no-show. Customer Service not responding”

Written on: 04/04/2016 by Federhirn (1 review written)

After realising that my evening arrival would make it difficult for me to reach my accommodation (in Crete) using public transport, I booked an airport transfer through Clickstransfers to take me to Rethymno, where I could then catch a bus. I received a booking confirmation. When I arrived at the airport, no one was waiting for me. I followed the instructions and stayed in the terminal. I tried to phone both the regular and the "emergency" phone numbers provided in the booking confirmation… Read Full Review

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“Never collected us!!!”

Written on: 30/03/2016 by Nancy321 (1 review written)

Worst experience I can recall. Not only did no-one collect us and our child from the airport, leaving us stranded in a strange country in the middle of the night. 4 days later we can still not get hold of anyone at click transfers! They have basically taken our money and done nothing! They don't respond to emails or phonecalls and the local agent stopped working with them 4 months ago because they had so many problems, I see why! DO NOT USE THEY CANNOT BE TRUSTED… Read Full Review

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K20Cal's Comment

Written on: 31/03/2016

That's terrible, they should be totally ashamed of themselves. I won't risk using them then!

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“Good Service ”

Written on: 19/03/2016

Used this service 5 times and had no problems. Always found them reliable… Read Full Review

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“great service great value”

Written on: 15/03/2016 by AileenMurphy-Alt309 (1 review written)

I would definitely recommend this company. I am a female who travels on holiday alone, so its really important for me to feel safe and looked after. Click transfers does this every time I travel with them. Always waiting for me, no hassle, airconditioned coaches, and great value too, would definitely recommend… Read Full Review

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“Great service - great price! ”

Written on: 09/03/2016 by Star-ickle (1 review written)

Can't recommend this company enough. Used it for the third time last year when I booked a week in Spain for myself, brother and sister-in-law. We were greeted at the arrivals at the airport as soon as we landed, with a lovely guy with my name clearly shown on a card. He took us to the minibus and very kindly offered to take my case too. It was a quick journey to the apartment and as we hadn't been to the resort before, he showed us exactly where to go to check in. The return journey was just… Read Full Review

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“Click transfers failed to pick us up Do NOT use this...”

Written on: 08/03/2016 by Julieburks (1 review written)

Do NOT use Click Transfers, they were not there to meet us at airport and do not take responsibility for letting us down. Our trip cost us a foretune in taxi fares due to this company not informing us before our departure that the company they use abroad had stopped operating. If they had of let us know prior we could have made alternative arrangements but they failed to do this and then do NOT reimburse you. I definitely would NEVER use this Company, they are useless… Read Full Review

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“Best price and excellent service”

Written on: 28/02/2016 by Simpsonox303 (1 review written)

This was by far the best price I was offered and the service was excellent. Half hour wait on arrival is no more than to be expected. Prompt and quick service on return… Read Full Review

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“Service as it shoud be !!!”

Written on: 21/02/2016

It is nice to write a positive review for a change. We could not have been more pleased with the service from start to finish of our journey from Krakow airport to Bialka ski area in Poland. Both journeys to and from were very smooth, with nice clean cars and very nice polite drivers who both spoke good English. We were met at the airport with a sign with our name on and a very warm welcome from Paulo our driver, he also pushed our trolley through the airport to the car park. Will 100% be using… Read Full Review

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“Faultless service ”

Written on: 21/02/2016 by Ewan009 (1 review written)

Just used this company for a return transfer for my family to/from Madrid airport. Everything was perfect. The driver was waiting for us on our arrival. There were 7 of us including a 5 month old baby. I'd requested a suitable car seat and was a bit worried beforehand that it wouldn't be there. However it was provided as requested on both journeys. On our return, the driver arrived on time. I couldn't have asked for a better and easy service. Thank you. … Read Full Review

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“Lonely arrival ”

Written on: 18/02/2016 by Dicksonrm181 (1 review written)

I booked a private transfer to pick me up at the airport when I went to Budapest, but when I got there nobody was there to meet me. I had to call the emergency number on my mobile which wasn't cheap and then wait nearly an hour to be picked up. I completed when I got home, but they weren't interested and were not very helpful. Won't be using them again… Read Full Review

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“Lonely arrival”

Written on: 16/02/2016 by Jackiek99 (1 review written)

I booked a private transfer to meet me at the airport in Budapest and take me to my hotel, but when I arrived there was nobody there to meet me. I had to call the emergency number and wait nearly an hour for someone to collect me. Terrible service and customer services was not interested when I complained. Definitely won't be using this 'service' again… Read Full Review

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“Worst company ever”

Written on: 12/01/2016 by RyderSalisbury35 (1 review written)

Travelled to Turkey September 15 arriving at Dalaman airport in the early hours to find there was no one to pick us up, resulting in us having to pay £60 for a taxi to our hotel for which we obtained a receipt, after a number of phone calls and emails clicktransfers.co.UK agreed to refund us if we sent a copy of receipt. On our return home we did as requested but after numerous emails they decided that the receipt said Turkish lira not GBP so we're not refunding, but the receipt clearly says… Read Full Review

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“Another successful transfer ”

Written on: 11/01/2016 by Yorkshiretony (1 review written)

Always book with the company as we have never had a bad experience. Easy to book online the staff at the resorts are great and the buses immaculate. This time we booked the usual maximum four stop transfer but was told as we arrive late we would not be allowed and they refunded us the difference. In reality they were only us and another couple to the same resort so we were the first to be dropped off anyway. Alicante airport to Benidorm old town in 25 minutes. You just Can't beat them on price… Read Full Review

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“Alicante -Calpe”

Written on: 05/01/2016 by Gerald-t (1 review written)

Alicante to Calpe return. Went like clockwork even on return trip when roads were flooded in Calpe. Kept us informed by text and phone… Read Full Review

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“Disaster in Teneriffe”

Written on: 01/01/2016 by Timski (2 reviews written)

Arrived at Tenerife South on 22nd December. Waited on first bus for 45 minutes then transferred to 2nd bus. Driver was confused as to where the hotel was and wouldn't take my guidance. Having been to the same hotel for the past 15 years, I think I know where it is!! Eventually after 2 hours, he returned to drop me where I had told him. He then had a coach full of very annoyed passengers. Tried to confirm return pick-up and was met by a auto response in Spanish.Same on emergency number. Tried… Read Full Review

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“EASY, QUICK AND NO HASSLE ”

Written on: 18/12/2015 by SKEGNESSINITE (1 review written)

LOADS BETTER THAN THE SHUTTLE. DOOR TO DOOR IN HALF THE TIME AND HASSLE. WOULD DEFINATELY RECCOMEND IT TO FRIENDS AS I ALREADY HAVE AND WILL USE THIS SERVICE ALWAYS NOW… Read Full Review

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“Taxi transfer from Prague airport to City Centre return.”

Written on: 08/12/2015 by FelicityByrd56 (1 review written)

I found Click Transfers to be very reasonably priced. Booking was surprisingly quick and easy. The instructions provided were clear and concise which led to a smooth and timely return journey. Great service!… Read Full Review

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“Airport transfers tenerife”

Written on: 01/12/2015 by Hoganim59 (1 review written)

Took nearly 2hours to get to resort due to other drop offs would not book coach transfers again but would book 4 stop transfers to make journey quicker last pick up on return transfer so got to airport within 15 minutes. Great price compared to taxi and resort transfer prices… Read Full Review

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“Brilliant transfer company”

Written on: 29/11/2015 by Priceks347 (1 review written)

Excellent service, provided by excellent, polite and courteous drivers. Can't fault this transfer company. I Wouldn't hesitate to use this company again. My Son left his glasses on the transfer minibus and despite the company not being able to find them, I received a lovely email from them explaining that they had searched for them, but unfortunately they weren't found… Read Full Review

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