Hirecars.co.uk Reviews - www.hirecars.co.uk

Click here if this is your business
★★★★☆
4.3 / 5
94% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
Hirecars.co.uk www.hirecars.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Great service”

Written on: 12/04/2014 by Thorpe219 (1 review written)

Easy to use site, great price and service. Good quality vehicle with easy no fuss collection and drop off. Can't ask for more!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Good service, and value for money. Would use again.”

Written on: 11/04/2014 by Naomik338 (1 review written)

Good service, and value for money. Would use again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“experience”

Written on: 08/04/2014 by stanre (1 review written)

Confusing location at the airport, a lot of info that are not disclosed or easy to find, huge deductable in case of a problem. Promised car was not even available, got smaller car then expected… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“France in style!”

Written on: 04/04/2014 by Miyaa140 (1 review written)

I hired a car with my wife and two children starting at CDG and dropping off at Gare de Lyon. Received a great car, pretty fast service at CDG, excellent service at Gare de Lyon. Easy instructions to exit the airport. The drive was excellent. Great option to hire at airport and drop off down town. It was a little difficult to find the drop off point but we got there in the end. NO HIDDEN CHARGES! Reputable car rental company supplying cary (in my case Citer/Enterprise). Cost of rental… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Easy car hire”

Written on: 04/04/2014 by 57Davies (1 review written)

Easy to book. Got a 1 week old Fiat 500 in Spain. car was ready to collect. Staff member very efficient, he spoke very good english. Will use again in any country. Only problem was the address to pick up the car from was a street building number not the name of the firm… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Almost there!”

Written on: 31/03/2014 by anilow (1 review written)

Staff not necessary customer conscience but once focused were efficient. Collection and drop off were simple. The car was not as clean as I would have expected but a fabulous and comfortable car to drive. (Citroen C4). Had to pay a large deposit. Unfortunately due to a small incident ( not our fault) we were given little information about damage report or the process of how it would be dealt with. As I write we still have had no communication regarding this. Thankfully I took out extra… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent service”

Written on: 29/03/2014 by Aubriey108 (1 review written)

We were very happy with the service provided by Hirecars for finding the best price and in providing excellent customer service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“UK CAR HIRE”

Written on: 29/03/2014

Good price good service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Good customer service”

Written on: 21/03/2014 by Gilbertz1979 (1 review written)

I booked through hirecars.co.uk and found it really simple site too use. They found me a good price for my car hire. No problems with the hire at all, seamless pick up and drop off service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Easy to use and good value for money”

Written on: 17/03/2014 by ChanaBroussard294 (1 review written)

Staff at Alamo in Naples Airport were knowledgeable and extremely helpful… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“unroadworthy car”

Written on: 15/03/2014

The car hire company Orlando were efficient in collecting us from the airport and consigning the car but the car had not been checked as it was dirty inside. On driving the car pulled continually to the left especially when I braked. The car was badly damaged and had been filled and rubbed down but not painted. The tyres were in poor condition. I know this as I am a car mechanic and I feel it should have been taken off the road in this condition. When we arrived back with the car, it was given… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Hirecars01's Comment

Written on: 18/03/2014


Dear customer

I work for Hirecars and was alarmed to read this post as we take pride in providing excellent customer support. I would also like to re-iterate that we are a price comparison site and work with a number of suppliers but take our supplier relationships very seriously and would want to know about any partner that did not come up to standard or if anyone has any issues we should know about.

Contact Hirecars customer support with full details including your reference number and we will contact the correct supplier immediately.

Kind regard,
Customer Support

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“car rental survey”

Written on: 09/03/2014 by Zelley (3 reviews written)

Easy collection, good upgrade, annoying that the last service did not reset the computer programming of the car on the dashboard… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Good car and good service”

Written on: 03/03/2014

Good car and good service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Easy process, rented great car for a reasonable price.”

Written on: 12/02/2014

It was all fine, but I really wanted the Mercedes, but it was the similar car I got. Slight disappointment, but what can you do. The other car was quite something… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Everything was good, no problems occured.”

Written on: 10/02/2014

Everything was good, no problems occured… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Convenient. Reasonable price. Poor communication”

Written on: 04/02/2014 by nousername446 (1 review written)

Everything went well with this rental. My only complaint would be that I emailed the company around 1 week before collecting the cars through their websites query function, regarding a number of questions about the car and rental. I never received a reply… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Affordable prices, no hidden extras. Nevertheless,...”

Written on: 24/01/2014

Affordable prices, no hidden extras. Nevertheless, interface could be better. It should remember last searches and must allow to make bookmarks… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Economical in today's market”

Written on: 09/01/2014 by jonestan356 (1 review written)

If you book well in advance you will get very good rate from very reputable car hire firms. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Effcient and Easy to Use”

Written on: 06/01/2014 by Artcab (5 reviews written)

I had been searching for two months on the Hertz web site to hire a car for New Year in Derry - in spite of having a gold account with them I could not get any dates or times, Sunday between Xmas and New Year. Search not only brought up Hertz but a cheap price with no extras for late pick up on a Sunday. How happy was I. All the documents were ready to print out and the car was ready and waiting with the usual taking you through the system by Hertz!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“CHEAP AND EASY CAR HIRE”

Written on: 04/01/2014

We were shocked at how expensive car hire in the UK appeared to be when we first booked our flights back. Being used to hiring cars in Spain it seemed very expensive. After many times trawling the through the many car hire companies and comparison sites we looked at hirecars.co.uk and were very pleasantly surprised. We initially booked for 15 days but then the death of a family member necessitated us going back to the UK 10 days earlier and we were more than pleasantly surprised by the total… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview