Bicycle Hero Reviews - www.bicyclehero.com

★★★★☆
4.5 / 5
91% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Great service, could not find item anywhere else,...”

Written on: 27/03/2013

Great service, could not find item anywhere else, quick delivery considering where it came from (14 days) will definitely shop again. Highly recommend!… Read Full Review

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★★★★★

“received”

Written on: 25/03/2013

received on time,the product was well packaged would use again, … Read Full Review

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★★★★★

“Everything beyond expectations!!!”

Written on: 17/03/2013 by tomsvircicyahoo.com (1 review written)

I was searching around the Internet for some Cateye spare parts for my cyclocomputer. Cateye makes excellent products but spare parts are always the problem especially for us in some remote European country as mine is. I found everything I wanted here at Bicycle Hero. And that was only the beginning of my surprise-shipping cost are moderate, shipment is professionally packed and it arrived extremely fast.Bicycle Hero.com- everything beyond expectations!!! Few days later my friend needed also… Read Full Review

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★★★★☆

“bright idea”

Written on: 15/03/2013

I liked the idea of the optical cycle lane, and ordered a pair of the lights to find out if they lived up to it. First impressions good. Nice touch, providing the teeny weeny screwdriver... I do like the laser tramlines. To be honest the LED part of the light is less important - I already ride with several rear lights, but another one can't hurt! The laser part is brilliant. Two bright,clear tramlines by the sides of me. I think that car drivers are checking out the wierd extra lights. Good… Read Full Review

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★★★★★

“good service arrived when it said it would”

Written on: 15/03/2013

good service arrived when it said it would… Read Full Review

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★★★★★

“goods received on time and exactly what I wanted -...”

Written on: 14/03/2013

goods received on time and exactly what I wanted - good service… Read Full Review

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★★★★☆

“Schwinn Brackets”

Written on: 12/03/2013

Could not source these trail buggy brackets from Halfords as the new buggy has a different fitting. Although expensive for a small bracket the service has been first class and Bicycle Hero seem to be interested in satisfied customers. Everything Bicycle Hero promised they have delivered and if I require other items I would have no hesitation trying this company again. Keith Morrison… Read Full Review

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★★★★★

“First class service. easy to use website.”

Written on: 01/03/2013

First class service, very quick, goods arrived on time and well packaged, will use again and would recommend to a friend… Read Full Review

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★★★★☆

“Good service from overseas delivery”

Written on: 15/02/2013

I'm from the UK and was concerned about using an overseas online retailer, particularly for entering payment details and the potential risks of international delivery. I should not have worried as my order was placed and fulfilled without a hitch. The delivery charge was also highly competitive. I also had to check something (via email) with their customer services and they responded quickly and concisely. All in, really can't fault it and would use them again… Read Full Review

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★★★★★

“My item arrived in the UK promptly with no issues. But...”

Written on: 13/02/2013

My item arrived in the UK promptly with no issues. But it took 5 days for my item to be delivered once it landed in the uk. Considering i live in London and my item landed by air mail at London Heathrow, i think only Royal Mail were the only weak link in the delivery chain. Item was exactly as it was described. Unfortunatley it does not quite fit on my bike correctly… Read Full Review

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★★★★★

“Great Service from Bicycle Hero”

Written on: 11/02/2013 by Lavatrax (1 review written)

Ordered a Rockshox 32mm dust seal tool from Bicycle Hero at a great price and one of the few places where the item was in stock. I must admit that I felt maybe a little mislead at first as the large Union Flag on the home page lead me to believe that Bicycle Hero were a UK company. It was only when I paid that I realised that the company was based in South Korea. Having gone that far I decided to continue with the purchase and wasn't disappointed. The delivery arrived here in the Canary Islands… Read Full Review

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★★★★★

“Quality of service”

Written on: 11/02/2013

I am delighted with Bicycle Hero, they were able to supply me an item that other online retailers had discontinued, and supplied it at a very good price too. Will definitely use them again… Read Full Review

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★★★★★

“M771 spare sprockets”

Written on: 28/01/2013

Received item without any hassle. This purchase will save me Quite a lot of money as spare sprockets for the Shimano Xt cassette are not available in the UK.I will be recommending to my cycling freinds that they use Bicycle Hero to obtain these spares rather than a complete cassette.Many riders do not realise that whilst the 11t and 13t sprockets are subjected to considerable wear the rest of the sprockets remain in relatively good condition… Read Full Review

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★★★★☆

“The website was good text chat useful as i was a...”

Written on: 06/01/2013

The website was good text chat useful as i was a little unsure of ordering from Korea. Using Paypal put mind at rest. Ordered Saddle for christmas present on 15/12/12. Paid extra for fedex delivery. Parcel arrived on 18/12/12 having gone from Korea to Alaska to New Jersey to London to my address. Well worth the extra for Fedex… Read Full Review

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★★★★★

“noborso bike bag”

Written on: 30/12/2012 by lawman1725 (1 review written)

Absolutely the best bag on the market especially for Brompton folding bike and brookes saddle. Really strong construction with best leather and more importantly, it lookes really good. The service was first class and postage reasonable… Read Full Review

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★★★★★

“Good website”

Written on: 02/12/2012 by Stumpjumper (1 review written)

BH was the only supplier of the Jagwire bits I needed. Delivery took about 8 days but that's not bad for airmail. Reasonable price and postage too. Sumpjumper… Read Full Review

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★☆☆☆☆

“Review”

Written on: 30/11/2012

Product took very long to arrive, and were far smaller than the sizes advertised. Also there were no instrcutions with regard to how to return the product for a refund… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 26/11/2012 by zarko (1 review written)

Never received my order from this company, but they did bill my account. No response from "customer service" when I inquired about my order. Will file a complaint with the credit card company and Better Business Bureau. Bad news!… Read Full Review

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★★★★★

“Brilliant service and great products”

Written on: 08/11/2012

I was a little worried ordering from a company I don't usually use. I tend to buy from websites like wiggle and chain reaction cycles but when I searched for my desired bike saddle on google these people beat the price on it hands down on anywhere else. I uummed and aahhed but couldn't ignore the massive saving so went for it and ordered the saddle. Within an hour I had an email confirming my order and I think the next day a despatch notice. The shipping did take a while but I was prepared for… Read Full Review

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★★★★★

“excellent quick and affordable”

Written on: 04/11/2012

I ordered some replacement pads for a Bell helmet - this was the only place that had them in stock and they were also cheaper than everywhere else. Overall fantastic service… Read Full Review

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