Bicycle Hero Reviews - www.bicyclehero.com

★★★★☆
4.4 / 5
89% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Bicycle Hero - www.bicyclehero.com - Ask a question now

Media Gallery for Bicycle Hero - www.bicyclehero.com

Bicycle Hero - www.bicyclehero.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“delivery sucks!”

Written on: 26/11/2013 by elephant11199 (1 review written)

If you advertise free delivery for more than A$100 don't send it by donkey. Ordered on 9 November. No sign of it as at 26 November. Interrogating the system shows it wasn't even sent until 20 November. If you're going to punish someone for choosing the free delivery you should make it clear how long they have to wait. I wont be ordering from Bicycle hero again. Bicycle Zero! Kind Regards Peter Chappell Australia… Read Full Review

Report this review
★★★★★

“All good!”

Written on: 18/11/2013

Received promptly - the item was brand new, as described and arrived well packaged… Read Full Review

Report this review
★☆☆☆☆

“These guys not only sold me a piece of junk, they...”

Written on: 17/11/2013

These guys not only sold me a piece of junk, they would not answer E-mails or provide any way for me to return it. They must be writing there own reviews, because I seriously doubt that anyone would like there service. Be smarter than me, and stay away from them… Read Full Review

Report this review
★★★★☆

“Replacement Shimano Cycling Shoe Buckles from BicycleHero”

Written on: 13/11/2013 by Davidrawr (1 review written)

I recently purchased replacement buckles for my Shimano R088's. The buckles themselves work perfectly fine, exactly as the originals. The shipping was a little longer than expected at around 10 days (in the mean time I was using cable ties to hold my old buckle together). Overall good service, item arrived as described and works perfectly… Read Full Review

Report this review
★★★★★

“very good service”

Written on: 29/10/2013

Bike hero supplied me with a part for my bike that I could not find anywhere else.. I was beginning to give up, until I saw it on bike hero. Many thanks… Read Full Review

Report this review
★★★★★

“Very pleased with transaction.”

Written on: 28/10/2013 by mnx58 (1 review written)

As mentioned above I am very pleased with the service I received from Bicycle Hero. One of the items was out of stock and I was given various options about the order. The order arrived in the normal time that an international order would take. I would certainly recommend Bicycle Hero… Read Full Review

Report this review
★★★★★

“Had been searching for these parts all over the place...”

Written on: 26/10/2013

Had been searching for these parts all over the place and then found Bicycle Hero. Great service and parts were exactly what I wanted… Read Full Review

Report this review
★★★☆☆

“Not a UK site.”

Written on: 21/10/2013

I thought I was buying from the UK. Maybe bicycle hero should notify customers that you are buying from Korea. Other than that everything went very well. Delivery was slow but that's to be expected when it's coming from Korea… Read Full Review

Report this review
★★★★★

“Dahon bag bracket”

Written on: 20/10/2013 by lemarq (1 review written)

Was hard to find the Dahon bracket from the usual sources when I found this web site that had it. They shipped it quickly and it arrived within the 14 days quoted. The only downside was the price. It was more than twice the price quoted by Dahon but what good is a cheaper price when they don't have it, didn't know when they would get it. It was needed for the trip we are taking so the price became secondary… Read Full Review

Report this review
★★★★☆

“slow but sure”

Written on: 20/10/2013

Found the site via search engine as wanted a specific saddle and converter for a Dahon folding bike saddle. The layout and ease of use was good and order processing also good. The articles arrived in due course as ordered. My only slight concern was that only after placing order and seeing Korea Post was delivering it, I realised there would be a couple of weeks delay. I seem to have survived this and maybe the offshore source was obvious, but I missed it. Would consider using again although… Read Full Review

Report this review
★★★★★

“Excellent ”

Written on: 16/10/2013

Second order and very satisfied with the price and customer service. So long as you pay attention to the delivery timescales your expectations should be met… Read Full Review

Report this review
★★★★☆

“Worth the wait”

Written on: 09/10/2013

Took a while but, quality of packaging and merchandise was very good… Read Full Review

Report this review
★☆☆☆☆

“you are the worst retailer I have had to deal with.”

Written on: 08/10/2013

I had to get my money back through paypal. You used the same excuse twice! DON'T USE THIS RETAILER!!… Read Full Review

Report this review
★★★★★

“Selle Italia Saddle”

Written on: 06/10/2013

Purchased the same model Selle Italia saddle that I have on my Wilier for my new Giant bike. Product was well priced and was received in an acceptable time. Would certainly buy from Bicycle Hero again… Read Full Review

Report this review
★★★★★

“very good service”

Written on: 30/09/2013

I ordered the replacement part for my Giro helmet, it was exactly what I wanted and saved me the cost of replacing the helmet. the part was despatched quickly and arrived in about 8 days. I was very pleased with the service… Read Full Review

Report this review
★★★★★

“ Bike tools and parts Bicycle Hero,up up and away ”

Written on: 30/09/2013

The delivery was very prompt and the shipping charges were Great.The overall prices for everything was the best I could find.The quality of everything was perfect,just like it was advertised.I could not find fault with anything. Bicycle Hero,up up and away… Read Full Review

Report this review
★★★★☆

“Good service, excellent communications ”

Written on: 23/09/2013

Had item in stock (not available elsewhere), good communications, only downside was fedex delivery which took longer than implied on website… Read Full Review

Report this review
★★★★★

“Fantastic website, I will definitely use again!”

Written on: 22/09/2013 by Paul10000000 (1 review written)

My shoes arrived within a week. Exactly as advertised. Perfect fit also. I was concerned the Sidi sizing would be wrong but they were exactly right. I'm a UK size 7.5 I ordered a Sidi size 42. … Read Full Review

Report this review
★★★★★

“Rock Sox Damper”

Written on: 20/09/2013

I trawled the internet looking for a turnkey damper unit for my Rock shox Tora fork, having thought that these components made by SRAM were easy to obtain in the UK, I was wrong... however after looking on Bicyclehero website, they had exactly the right component, and even the spares to the unit too. I wasn't in a rush for the item, however it arrived within 14 days of placing my order, from Korea to the UK, which aint bad for £8 international postage. Damper unit is installed in my fork and… Read Full Review

Report this review
★★★★★

“great experience and product”

Written on: 19/09/2013

great experience and easy ordering. Delivery on time and product as described… Read Full Review

Report this review
overview