Bicycle Hero Reviews - www.bicyclehero.com

★★★★☆
4.4 / 5
89% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Bicycle Hero - www.bicyclehero.com

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★★★★☆

“slow but sure”

Written on: 20/10/2013

Found the site via search engine as wanted a specific saddle and converter for a Dahon folding bike saddle. The layout and ease of use was good and order processing also good. The articles arrived in due course as ordered. My only slight concern was that only after placing order and seeing Korea Post was delivering it, I realised there would be a couple of weeks delay. I seem to have survived this and maybe the offshore source was obvious, but I missed it. Would consider using again although… Read Full Review

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★★★★★

“Excellent ”

Written on: 16/10/2013

Second order and very satisfied with the price and customer service. So long as you pay attention to the delivery timescales your expectations should be met… Read Full Review

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★★★★☆

“Worth the wait”

Written on: 09/10/2013

Took a while but, quality of packaging and merchandise was very good… Read Full Review

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★☆☆☆☆

“you are the worst retailer I have had to deal with.”

Written on: 08/10/2013

I had to get my money back through paypal. You used the same excuse twice! DON'T USE THIS RETAILER!!… Read Full Review

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★★★★★

“Selle Italia Saddle”

Written on: 06/10/2013

Purchased the same model Selle Italia saddle that I have on my Wilier for my new Giant bike. Product was well priced and was received in an acceptable time. Would certainly buy from Bicycle Hero again… Read Full Review

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★★★★★

“very good service”

Written on: 30/09/2013

I ordered the replacement part for my Giro helmet, it was exactly what I wanted and saved me the cost of replacing the helmet. the part was despatched quickly and arrived in about 8 days. I was very pleased with the service… Read Full Review

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★★★★★

“ Bike tools and parts Bicycle Hero,up up and away ”

Written on: 30/09/2013

The delivery was very prompt and the shipping charges were Great.The overall prices for everything was the best I could find.The quality of everything was perfect,just like it was advertised.I could not find fault with anything. Bicycle Hero,up up and away… Read Full Review

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★★★★☆

“Good service, excellent communications ”

Written on: 23/09/2013

Had item in stock (not available elsewhere), good communications, only downside was fedex delivery which took longer than implied on website… Read Full Review

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★★★★★

“Fantastic website, I will definitely use again!”

Written on: 22/09/2013 by Paul10000000 (1 review written)

My shoes arrived within a week. Exactly as advertised. Perfect fit also. I was concerned the Sidi sizing would be wrong but they were exactly right. I'm a UK size 7.5 I ordered a Sidi size 42. … Read Full Review

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★★★★★

“Rock Sox Damper”

Written on: 20/09/2013

I trawled the internet looking for a turnkey damper unit for my Rock shox Tora fork, having thought that these components made by SRAM were easy to obtain in the UK, I was wrong... however after looking on Bicyclehero website, they had exactly the right component, and even the spares to the unit too. I wasn't in a rush for the item, however it arrived within 14 days of placing my order, from Korea to the UK, which aint bad for £8 international postage. Damper unit is installed in my fork and… Read Full Review

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★★★★★

“great experience and product”

Written on: 19/09/2013

great experience and easy ordering. Delivery on time and product as described… Read Full Review

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★★★★☆

“Good Fast Service”

Written on: 18/09/2013

Ordered a few Cateye extra brackets for lights and my Stealth 50 GPS. Only place online I could find the full selection I needed available: the Cateye site only delivers in the US. The service was great, the package arrived from Korea to New Zealand in just a few days. Very pleased… Read Full Review

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★★★★★

“Great Bit of Kit”

Written on: 17/09/2013

Purchased pad press - very pleased with quality of item. The price was fair for the quality of item. Looks very sturdy and if used correctly will last a long time. Bicycle Hero are easy to deal with and although it was posted from the other side of the world, it arrived in a timely manner and well packaged. So i was very pleased overall and will be buying from them again friends have seen the kit and are impressed with it… Read Full Review

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★★★★★

“A good experience ”

Written on: 03/09/2013

Bought a part that was out of stock everywhere else. Was a bit nervous about an overseas seller. Needn't have worroed - good comms, good packaging and speedly delivery. Would use again… Read Full Review

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★★★☆☆

“Misleading website - it's made to look like a UK site”

Written on: 02/09/2013 by MisleadFromScotland (1 review written)

I bought some stuff in a hurry for my bike and it arrived after 2 weeks. This is within the expected shipping time so I shouldn't complain and it's really my fault for not checking the shipping details carefully but I did not realise it was coming from Korea. True, it does have the Korean address in small writing at the bottom of each page and it does say it's coming from Korea if you drill down to the shipping details but there is a BIG UNION JACK flag on the front page and for all the world… Read Full Review

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★★★★★

“Cycle saddle”

Written on: 13/08/2013

Very pleased, the item was deliverd quickly, exactly as stated online. The colour matched perfectly. would definitely recommend this company… Read Full Review

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★★★★★

“SRam Garmin mount”

Written on: 13/08/2013 by PhilWhitworth (1 review written)

Great service, ordered the item and it was with me in 4 days, competitive price and it was as the description stated. Fantastic service, good communication, great delivery to the UK… Read Full Review

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★★★★★

“Spare part”

Written on: 11/08/2013

Very good service arrived in6days ,service was very good,part arrived in perfect condition,very satisfied… Read Full Review

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★★★★★

“rock shox rebound adjuster”

Written on: 10/08/2013

great service came within a week thanks bicycle hero… Read Full Review

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★★★★★

“Lampre Kit”

Written on: 10/08/2013

Excellent quality, fantastic service, great fun tracking the shipments progress. Fast and reliable service. PKS… Read Full Review

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