Bicycle Hero Reviews - www.bicyclehero.com

★★★★☆
4.4 / 5
90% of users recommend this
  • Customer Service

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  • Value For Money

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★★★★★

“You are my hero...”

Written on: 05/07/2014

Great price and delivery time. You were the only shop I could find just what I needed… Read Full Review

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★☆☆☆☆

“Terrible cust. service and communication. Based in S.Korea”

Written on: 04/07/2014 by FelipePoole74 (1 review written)

ordered some cycling shoes online. Received an email a few days later saying there site did not reflect their inventory and I could order different color or size. No offer to make the situation "right". So I just order the shoes in a different color and figured that would be the last of my business they would see. After a week no email about being shipped and online account still said processing. Contacted them again saying if they were not going to fulfill my order. please just issue me a… Read Full Review

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★★★★★

“Superb”

Written on: 13/06/2014 by Jaden1952 (1 review written)

Great service guys , thank you very much… Read Full Review

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★★★★★

“Replacment Giro Roc-Loc 5”

Written on: 05/06/2014 by websterpa67 (1 review written)

After looking all over the web this was an original Giro Roc-Loc 5 part,reasonably priced that saved me having to buy a new helmet.Excellent service, came via post well within time specified well packaged… Read Full Review

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★★★★★

“All Good !”

Written on: 04/06/2014 by TurnerGuy (1 review written)

Items arrived on time, well packaged, good price, etc. Not much else to say… Read Full Review

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★★★★★

“Very good service and quality - would recommend and...”

Written on: 01/06/2014 by yqMcDonough1951 (1 review written)

Very good service and quality - would recommend and use again.. Thank you… Read Full Review

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★★★★★

“Fast,efficient and reasonable”

Written on: 28/05/2014 by Wilkinson483 (1 review written)

Very good service. Fast delivery with no hidden charges. I would recommend this site to everyone… Read Full Review

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★☆☆☆☆

“non delivery and no response”

Written on: 27/05/2014

Placed an order 5 weeks ago and nothing yet. Order on site continued to show as processing even though items were supposedly in stock. Sent a message via the site with no response. Filed a dispute thru PayPal also with no response. Glad I used PayPal. Will be filing a dispute for a refund. Company seems bogus to me… Read Full Review

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★★★★★

“Excellent service & good prices”

Written on: 22/05/2014 by binni (2 reviews written)

All good for me. The price was lower than anything i could find & I wasn't hit with import charges… Read Full Review

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★★★★★

“Very happy with the service”

Written on: 21/05/2014 by BarbaraSoto (1 review written)

The seat was brilliant, delivered on time tracking of parcel was great. Very happy… Read Full Review

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★★★★☆

“Bike lock”

Written on: 11/05/2014 by 1957Mueller (1 review written)

Good easy to use and compact when not in use, would not leave my bike overnight with this as security as it could be cut but great for short stops at the cafe … Read Full Review

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★★★★★

“Very pleasantly surprised ”

Written on: 11/05/2014

I was somewhat wary of making a first ever purchase from a company I'd never heard of in South Korea. Fears unfounded! Not only were they just about the only company I could find which stocked the 2004 bar bag bracket I wanted but the price including shipping was very fair. Delivery was an excellent 7 days and service and information from Bicyclehero was first class. I'm so pleased I've just ordered another… Read Full Review

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★★★★★

“Great service”

Written on: 11/05/2014 by Stacy355 (1 review written)

Good communication , item came within the week as per the delivery time scale. Slightly unsure about using the company as it's so far away but having now used it I will certainly be using it again !… Read Full Review

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★★★★★

“chain. deraileur. hanger.”

Written on: 08/05/2014 by KelseyBauer23 (1 review written)

As advertised good service. Quick responsive customet services dept… Read Full Review

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★★★★☆

“Tip-top. No complaints, does exactly what I required....”

Written on: 07/05/2014 by XanderAllen (1 review written)

Tip-top. No complaints, does exactly what I required. Cheers!… Read Full Review

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★★★★☆

“goods as stated”

Written on: 03/05/2014 by 148McNally (1 review written)

Goods as stated. They took a while to arrive but outside stated shipping times. A very competitive price so would use again… Read Full Review

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★★★★★

“I am satisfied of the delivery and also the item.thanks.”

Written on: 02/05/2014 by Trevinoih311 (1 review written)

I am satisfied of the delivery and also the item.thanks… Read Full Review

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★★★★☆

“Great service”

Written on: 01/05/2014 by Grant282 (1 review written)

I ordered a pair of Shimano cycling shoes on the Monday of week 15 hoping they would arrive before my cycling holiday to Majorca, Spain on the Friday of week 18 (not realising they were in South Korea) but unfortunately they did not arrive till the Saturday of week 16 but apart from that they provided a great service at a very competitive price… Read Full Review

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★★★★☆

“Good customer service and relatively quick delivery”

Written on: 01/05/2014 by McClure276 (1 review written)

Received item in good condition. Pretty quick delivery considering country of origin.unfortunatley although I ordered a great item it was too small. Hoping the return goes as smooth as the delivery !… Read Full Review

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★★★★★

“Cateye bicycle bells”

Written on: 29/04/2014

These are simple but effective bells with a loud and satisfying "ping". Ideal for mixed use paths to warn pedestrians and others that you're there. They are well made in Japan. Great service, with tracked delivery by air all the way from Korea at a reasonable price. This was the best deal I could find for this type of bell on the Internet… Read Full Review

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