Bicycle Hero Reviews - www.bicyclehero.com

★★★★☆
4.4 / 5
276
90% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Bicycle Hero - www.bicyclehero.com - Ask a question now

Media Gallery for Bicycle Hero - www.bicyclehero.com

Bicycle Hero - www.bicyclehero.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★☆

“Bicycle parts ”

Written on: 22/12/2015

Ordered some items for my bike that I couldn't find in UK. They were sent from USA and took slightly longer than I expected but did arrive safely. I will order from them again. The only problem I had was not being able to track the items I ordered when they arrived in the UK, but overall service is very good… Read Full Review

Report this review
★☆☆☆☆

“OilI ordered ”

Written on: 20/12/2015 by Neal225 (1 review written)

I ordered fork oil. Took a month to arrive. Had to chase it up by e-mail. To be fair, they did respond but it wasn't the time scale they said… Read Full Review

Report this review
★★★★★

“Scram Chainwheel Crank Set External Bearings (Track)”

Written on: 18/12/2015 by flyingscot1 (1 review written)

First class product. Bike will be a Track/Road bike expect a weekly mileage of 300 miles The bike is being specd out for performance and reliability. The frame is not completed yet so cannot comment on performance. Well packed and arrived in good time concidering USA to UK … Read Full Review

Report this review
★★★★★

“Painless trans-atlanic purchasing.”

Written on: 16/12/2015 by Frida142 (1 review written)

Orders an MRP Rock Solid fork from Bicycle Hero which arrived in just under 2 weeks. The price was great, customer support were brilliant and my package was trackable every step of the way from dispatch in the USA to delivery in the UK. Would definitely use again and recommend!… Read Full Review

Report this review
★☆☆☆☆

“Order Not Shiped After 7 Days”

Written on: 11/12/2015 by mrbillinny (1 review written)

Placed an order on 12/04/15 and as of 12/11/15 it has not shipped, still showing as processing. Card was charged on first day. Emailed customer support and received no answer… Read Full Review

Report this review
★★★★☆

“Nice fast response.”

Written on: 11/12/2015 by Aron143 (1 review written)

Quality seems very good and a nice variety of styles to choose from. Took a little longer than I expected to be delivered to the UK, but the reply was as good and very fast when I emailed asking after my items… Read Full Review

Report this review
★★★★★

“Fear not! All good. Satisfied :)”

Written on: 08/12/2015 by jaysabaii69 (1 review written)

After a slightly apprehensive few days of waiting (after I'd discovered where my order was being shipped from!) it was delivered, correctly, on spec and on time with no drama. I'll defo use these guys again and recc them to friends. Thanks bicyclehero you've made me a bicycle hero :)… Read Full Review

Report this review
★★★★★

“Purchase of Cane Creek Thudbuster ST seatpost”

Written on: 06/12/2015

Good communication throughout with prompt dispatch of item. Tracking details provided accurate forecast of delivery. Well pleased… Read Full Review

Report this review
★★★★☆

“A Good Find”

Written on: 05/12/2015 by Anika1958 (1 review written)

This was the first time I've come across Bicycle Hero, I found a product I couldn't find elsewhere at a good price and the service was very good… Read Full Review

Report this review
★★★★★

“safeman lock”

Written on: 05/12/2015 by Evangelinew486 (1 review written)

Arrived safely per schedule And tracked… Read Full Review

Report this review
★★★★★

“excellent nello bell”

Written on: 03/12/2015 by jaffacake57 (1 review written)

Excellent product delivered on time and no problems will follow this site with interest,will definitely recommend it to everyone we know… Read Full Review

Report this review
★★★☆☆

“I was able to source a very difficult part to find for...”

Written on: 01/12/2015 by NathanielWebster (1 review written)

I was able to source a very difficult part to find for my bike which was great. Only downside is that it took weeks for delivery as I didn't realise it was coming from South Korea?! If this was made clearer I would give 10/10 as they had the part I needed but lack of communication of delivery times a slight let down… Read Full Review

Report this review
★★★★★

“First Order Success!”

Written on: 30/11/2015

Hello, I just bought an Ergon saddle from Bicycle Hero, I wasn't aware I was ordering from USA as the website is well designed and offered me prices in GBP Sterling but all is well, arrived roughly 7 days later in the UK, no extra customs to pay, would recommend and will be certainly oredering again as some of the prices are very keen. Very happy with my new saddle, I almost crippled myself by using a smaller saddle than what I needed, bit of passing advice to anyone who spends hours sitting… Read Full Review

Report this review
★★★★★

“Everything as described and in good time”

Written on: 29/11/2015 by Kennybl197 (1 review written)

Very pleased with the product and service and would not hesitate to use again… Read Full Review

Report this review
★★★★★

“Great!!”

Written on: 27/11/2015 by JasonStone160 (1 review written)

Ordered an easton spring a pawl set from these guys, couldn't find one in the UK, arrived in a week! Couldn't ask for more… Read Full Review

Report this review
★★★★★

“champion!!”

Written on: 26/11/2015 by Hdawg (1 review written)

struggled to find component i needed but bicyclehero stocked it & at a better price.delivery was speedy,top job,thank you… Read Full Review

Report this review
★★★★★

“Park Tool Cone Wrenches”

Written on: 25/11/2015 by Whiskymaker (1 review written)

I Looked online for the tools I required for my cycle wheel service and chain removal. Bicycle hero was the best price for both the chain splitter and cone spanners. There was a small delay as my order was shipped in two consignments. Overall I would highly recommend using Bicyclehero as long as you are patient with the delivery times which were ok considering the journey from Korea to the U.K… Read Full Review

Report this review
★★★★☆

“rockshock service kit ”

Written on: 22/11/2015 by naSanders340 (1 review written)

A good quality kit at half the price of most places. Took a little over a week to come which was stated! All good. Would use again… Read Full Review

Report this review
★★★☆☆

“Item description recorded on delivery label ”

Written on: 20/11/2015 by Notasecretnow (1 review written)

I ordered what I had hoped would be a witty and surprise Christmas gift for my husband who is a keen cyclist, obviously. However when the parcel was delivered it was him who signed for it, I can only assume he saw the description of the item, and now knows he's getting a cycle top! Merry Christmas!… Read Full Review

Report this review
★★★★★

“Race face Jacket”

Written on: 20/11/2015 by efGonzalez483 (1 review written)

Good website! Good delivery! Good product! Would buy from bicycle hero again… Read Full Review

Report this review
overview