City Mini Car Hire Reviews

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★★★★★
4.9 / 5
64
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★★★★★

“Smiles all the way!”

Written on: 06/01/2014 by ianselliott (1 review written)

I rented a Mini from City-Mini, over a weekend in September, to attend a family wedding in rural Berkshire. Is there any more appropriate car to arrive in?! I looked at other hirers (the usual well-known names), but City-Mini were the only ones who from the outset gave me the confidence that they would deliver what I wanted, when I wanted, and for the agreed price, with NO hidden extras. The service was superb, from the moment they phoned me back after the initial e-enquiry. The car was… Read Full Review

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★★★★★

“City Mini Car Hire-great experience”

Written on: 02/01/2014 by fergusa (1 review written)

Overall very happy with the performance of City Mini. Organising hire from NZ with timezones etc no hassle-great email and phone when required. Rates reasonable and vehicle was a little rocketship. Highly recommended… Read Full Review

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★★★★★

“Best experience possible”

Written on: 02/01/2014 by RodVoyce (1 review written)

I picked up my John Cooper Works-S and it was delivered/collected on time. It was a pleasure, I didn't get any nasty surprises on my credit card (unlike a certain "we try harder" prestige rental company where they charged £2k excess in advance!). The car was great just like new even with 27k miles on it. I would recommend anybody to use this company based on my experience. If only they could fix the London traffic… Read Full Review

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★★★★☆

“A Smooth Run”

Written on: 11/09/2013

We hired a Mini Copper convertible for 10 days to drive around Cornwall & Devon and were happy with the overall experience although in retrospect should have booked the CooperS model. The car was delivered to us at Heathrow Airport and we were pleasantly surprised how seamless the whole transaction was. We were slightly apprehensive how the return was going to work at Heathrow airport but the staff from City-Mini were very good and the hand over went very smoothly… Read Full Review

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★★★★★

“great company, great car, great time”

Written on: 23/08/2013 by ferrierkerbrat (1 review written)

we are a really nice experience with this rental, they dropped off the car in our place, which is very nice - you do not have a lose an hour to find the rental company with all your luggages - and they are flexible. the car was almost a brand new one and was great. Staff was very nice and helful, explaining everything about the car. And they come back to your place to pick up the car at the end, so enjoyable and convenient !… Read Full Review

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★★★★★

“THE BEST!!!!!”

Written on: 24/04/2013

I travel across the globe and this has been by FAR the best car rental experience I have had. I can safely recommend this company to provide you with a brand new (or close to it) Mini that is in tip top shape with excellent prices!… Read Full Review

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★★★★★

“Excellent All The Way”

Written on: 05/04/2013 by PatrickChan (1 review written)

Was recommended by a colleague. Everything was excellent from the first correspondence. Replies were prompt. Single point of contact all through correspondences, delivery and collection of car. Adel was a joy to deal with. The car was in excellent condition. Even a route was recommended when requested. Changed the time of collection with no problem at all. Will definitely recommend to others as well as for personal use now that there is a discount thrown in too… Read Full Review

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★★★★★

“HIGHLY RECOMMENDED”

Written on: 24/03/2013 by WKHOW (1 review written)

Rented a mini for 2 days. From booking to car delivery to return, it was all smooth and positive. The emails are clear, explaining all terms and payment details. No hidden charges. The car is clear and in great order. I was lucky to get a free upgrade too. Highly recommended if you don't mind paying for a seamless, fuss free and positive rental experience… Read Full Review

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★★★★★

“Fun car - great service!!”

Written on: 15/03/2013

I hired a Mini Cooper Sport from City Mini Car Hire for a week and although it feels like you're spending a fair amount of money, it's a brand new, shiny, almost perfect funmobile and myself and my husband had the best time zooming around it in for 7 days. The service was great - they delivered it to my work in Central London for me to drive home and collected it from the same place. They are friendly, helpful and efficient and have already offered me a good discount off the next car I hire… Read Full Review

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★★★★★

“faultless and seemless”

Written on: 17/12/2012 by pwjs (1 review written)

Straightforward booking process and staff were very clear on the terms; i like the delivery to and from service - that takes a lot of the hassle out of the process; Mini was in fine condition; no issues with the car; called once and was able to reach the person easily and the problem was solved right away; the staff did what they said they would and were where they were supposed to be at the right time. It has been the easiest route to hire a car as a visitor to Uk… Read Full Review

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★★★★★

“Great to deal with”

Written on: 31/08/2012 by MIrandz (1 review written)

We loved the easiness of dealing and booking with the company. Very well looked after car. Excellent service… Read Full Review

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Edreymomo's Response to MIrandz's Review

Written on: 06/10/2012

It was a very interesting experience. Great car, punctual and courteous service and fair price. I recommend!

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★★★★★

“Fab!”

Written on: 23/08/2012 by Gabbilake (1 review written)

Really easy to adminisrter and sort out -they dtrop the car with you and collect it, very flexible and personal -perfect and easy to use. Was able to discuss requirements and budget in advance and get a car. Can't think what else to dsay! They take deposits on a debit card (unlike most car hire companies) but bare in mind the amount is blocked for approx 7days after returning the car if rental period is less than 7 days so not good if the end of the month before payday!! The company were… Read Full Review

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★★★★☆

“99% perfect! ”

Written on: 22/08/2012

Only problem was an automatic was delivered and not a manual as requested. I missed the small print saying they could sub. Everything else was spot on! Thanks! A… Read Full Review

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★★★★★

“Perfect from beginning to end!”

Written on: 21/08/2012 by Sheena.B (1 review written)

From the first email to when Gerard from City Mini came to collect the car after my rental was over everything ran smoothly and perfectly. The customer service was excellent. I contacted them on a Saturday morning and by the Saturday afternoon my Mini Roadster hire was booked. They dropped it off to me on Tuesday morning, arriving a little earlier than agreed (only a half hour) but that wasn't a problem. Gerard ran through the car with me and all the paperwork and was soon on his way… Read Full Review

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★★★★★

“Great Service!”

Written on: 14/07/2012

Upfront Details were easy to establish. Pick up and drop off at my flat was so convenient. I enjoyed the new Mini Roadster. Next time I will book a standard soft top… Read Full Review

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★★★★★

“Friendly, professional, accommodating!”

Written on: 29/06/2012 by Shikhabagaria (1 review written)

What a pleasure it was doing business with City Mini! Due to a last minute goof up, we contacted Adel at City Mini quite late, just a few hours before the car was to be delivered. He was very accommodating, and completed the entire deal over the phone, and then there he was at the airport with our Mini Roadster. The paperwork was all ready for us and everything went off smoothly, with no haggling etc. The car was in great condition, clean and tanked up, with the TOM TOM included. It also helps… Read Full Review

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★★★★★

“Reliable & Professional”

Written on: 18/06/2012 by WILDSIDE (1 review written)

We hired 4 minis for the day from City Mini- June 2012. The minis were clean and fuelled. They were delivered and collected to our specified location and on time as promised. The staff are friendly and courteous and the paperwork was handled City Mini. Overall a smooth and professional transaction. We will be using their services again… Read Full Review

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★★★★★

“Great efficient, organised, friendly service”

Written on: 10/06/2012

Hired a Mini Cooper S convertible for 2 days. The company was very flexible with my requirements, and put up with me changing hire details a few times! Collection and delivery service was really convenient. They were generally very helpful and friendly all the way through the process, and gave a detailed breakdown of pricing etc… Read Full Review

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★★★★☆

“top car, great service”

Written on: 08/05/2012

We rented a mini convertible S for a weekend. The car was delivered at our place at the time agreed, the handover was complete and factual,and off we were. The car itself was great fun to drive even with the top down, even though the weather was not excellent. The pick up at our place was again quick and correct. All the people we spoke to at Mini Car were courteous and quikc, no hassle. We intend to rent again with this company next time… Read Full Review

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★★★★★

“Great Mini Experience”

Written on: 26/04/2012 by VictoriaSherwood (1 review written)

Fantastic personalized service, I loved the drop off and pick up from home facility, it made the entire experience so easy! A great selection of mini's and really good value for money...not to mention the driving experience and fun!… Read Full Review

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