Excellent service. Clean, quick and efficient. However, there was a slight design problem. The bespoke handles prevented the sliding door from retracting fully back to join the static glass panel frame ie there was a 3inch full length strip of glass showing between the 2 door frames when the door was opened. This was not visually pleasing and it unnecessarily restricted the open door width. I contacted the main office and sent photos of the problem. She very swiftly arranged for engineers to come out the next day to adjust the door. They were able to alter the fitting to our complete satisfaction quickly and efficiently.

Had all new windows and doors at the end of May 2023, very pleased with the quality and they look very good. The three fitters we had were excellent, they were friendly and their work was very methodical, neat and tidy, we would not hesitate to recommend them to anyone.They cleaned up behind themselves so we had no mess to speak of. The finishing off of the windows was very good. The installation of the doors was again very good and we are very pleased with them. We would recommend Brackenwood to anyone thinking of new windows and doors, very professional and friendly, not pushy, from first contact to finished job.

So pleased with Brackenwood windows from start to finish . Big shout out to our fitters who were so professional and clean and tidy and really nice respectful pleasant guys who did such a great job on fitting . Would recommend 5 ⭐️ service

Agent fitted our new French doors. He arrived on time and set to work. It was very cold and rainy out but he covered everything up so as not to get any Rain in house. He worked very efficiently and we were very pleased with the outcome. I was recommended to brackenwood by my daughter who was very happy with them and I must say they are very professional and would definitely use them again if needed.

Just had new windows and front door installed.. excellent workmanship from them both .. polite , courteous and friendly.. went about their work in a professional manner at all times and cleaned up after them selves at every opportunity.. would highly recommend Brackenwood.. we are so pleased with our new windows and front door… excellent work lads!…and glad we chose Brackenwood for our installation.

We are delighted with our new front door and garage door. They worked hard and were friendly, polite and tidy. We would recommend them and Brackenwood. Thank you

We decided to use Brackenwood Windows to fit all new double glazed windows & new front door in our home. The fitterswere fantastic. They were extremely professional & knew their work inside out. Nothing was too much trouble for them. It was a 3 day job. They were punctual & arrived at the agreed time, and finished the work within the 3 days as specified. We found them trustworthy & friendly. They were courteous & pleasant at all times. They were very tidy & clean. They explained how everything worked & before leaving asked if there was anything that we did not understand. We have found the whole experience amazing from the start to finish. The sales person who came out first was a delight & was very helpful. We went to the showrooms in Basingstoke & met with an advisor who showed & gave us different ideas & was very helpful. The Surveyor was also excellent in his work when he came to do the final measurements. We are so pleased we chose Brackenwood for this job. We will certainly recommend them & would not hesitate to use them again. Thank you to all the team for all your hard work & a fantastic job well done.

So, first of all I was impressed with the time it took to order our windows & doors to the time of installation. On the day of the fitting, I was introduced to the fitters. It was apparent very quickly that these guys new their stuff. So, for what they had to do they did the work a good time. The finish both inside & out was absolutely amazing. This made the eventual sign of off the work not an issue. These guys even went above & beyond for us doing work that wasn't even theirs to do. By this I mean that the finish on the pebble dash that was from the original window fitting was not of a good quality and they corrected it for us. I would use these guys again in a heartbeat. Overall, I thought what they did was amazing. Great guys with a great sense of humour. If this is the Brackemwood standard, then i would recommend Brackennwood to anyone.

Recently had a new composite front door fitted. From first contact to installation the service has been great. Our door looks amazing, so pleased with it. Vasilis, our fitter was very professional, friendly and helpful. Good job tidying up after!

Just had 4 windows and front door replacements Would thoroughly recommend fitters, they were efficient and treated our home with care, they fitted the only one window. struggling to find similar favourable comments for the other 4 fitters who fitted remaining 3 windows and the door which currently does not close well and with ease! Such a shame for us that the two fitters did not fit all. Could only recommend if the two Fitters made installation. Windows and door look fine, but as yet to receive any wet weather. We were assured by Saleman that all Brakenwood fitter were employed and not Contractors, found not to be the case for our installation.

I recently had 8 doubled glazed windows replaced at home. I sought 4 quotations of which Brackenwood and a.n.other were the most competitive. The sample product as shown to me by the salesman was first class and to be honest the salesman was in my opinion a genuine person. I had a visit from the surveyor to check the actual sizes required all of which went very smoothly without any fuss. The window fitter who came to install the units was very pleasant and I left him to his own devices to get on a replace the 8 units. he completed the work with 2 days and his workmanship was first class. I personally would have no hesitation in recommending Brackenwood to either a friend or colleague. All in all a pain free experience and a good quality product and installation.

No hard sell pressure from a very helpful salesman who, unlike one of their competitors produced a fully detailed offer/specification including computer design images of the windows/doors within hours….Subsequent excellent installation of quality products by the two fitters who arrived with a van load of dust covers was a dream and not a spec of debris was left on their completion….Yes, I would thoroughly recommend this company and have already done so to friends and neighbours.

Just had our doors and Windows replaced. From the survey and selection in the showroom, through customer installation service to installation - this company was fantastic. The installation team were very efficient and cleaned up very thoroughly afterwards. Would not hesitate to recommend this company.

Not only were bracken wood windows the best price when comparing like-for-like windows and doors on a recent development of mine, the two young men who came to fit my windows were two of the best workmen I have had the pleasure of meeting on my site. They were both incredibly polite and positive, plus they just got on with the job without any issues. These guys are a credit to the Brackenwood business and I’ll be recommending Brackenwood to anyone I know who’s in the market for windows and door.

We would thoroughly recommend both the product and the fitters. Immaculate workmanship and kept our home very tidy and clean whilst completing the work. New door and side panel have attracted a lot of positive feedback and notice from our neighbours.

Since moving to my current property I have used Brackenwood for a second time and on both occasions their overall service, price-point, product quality and installation has been faultless. No complaints from me. Would recommend to anyone and they'll be top of my list when it comes to my next purchase.

The salesman visiting our home and making the quote was extremely efficient, helpful and explained all aspects. The female member of staff who dealt with several telephone queries from me was polite, helpful and had a very pleasant manner. The installer of our new front door was excellent, his workmanship very good and has manner and demeanour extremely polite, professional and informative. All in all excellent,

We got quotes from a couple of different companies. Brackenwood stood out from the others the moment I made an initial enquiry, through the quotation and survey stage to the fitting. Very thorough and charming to deal with. Really glad we went with Brackenwood.

From our initial consultation through to completion everyone we met at Brackenwood were helpful and professional. The product is excellent and the quality is well worth the investment.The fitters for all the products were professional, very helpful and produced a quality installation. I would not hesitate to recommend Brackenwood.