Sky+ Reviews

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★★☆☆☆
1.6 / 5
17% of users recommend this
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★☆☆☆☆

“Way too dear!”

Written on: 30/03/2013

After many years, I finally made the leap from Sky to BT. Since transferring my line rental to them, my broadband usage was deemed too high. This, despite several years of managing fine with broadband lite when my line rental was with BT. Of course this resulted in me having to upgrade to Sky broadband unlimited with the associated cost. Also, Sky talk charge for all the 0845 etc. numbers, which pushed up the phone part of my bill. Basically I ended up paying approx. £75 per month for a… Read Full Review

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★☆☆☆☆

“Unkept promises”

Written on: 28/03/2013 by onlysigneduptoshowhowbadskyare (1 review written)

I signed up to Sky for Broadband and TV about 3 months ago, having just moved to my first house. The basis of this was that broadband would be installed fairly quickly as I sometimes work from home. I was given a date that was 3 weeks away, frustrating, but I decided to go ahead as there wasnt much difference in timescales between Sky, BT & Virgin Media. Wow! What a mistake, I'm informed about a week before installation, that actually its going to be a further months wait! I was NOT happy… Read Full Review

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★☆☆☆☆

“Useless! Having changed my Sky package, I was told the...”

Written on: 27/03/2013

Useless! Having changed my Sky package, I was told the bill would be brought down by the rep, only to find out that it wasn't done. So in so many words I was lied to. Not what I expected from such a big company… Read Full Review

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★★★☆☆

“MASHOOD SAVED THE DAY AND SAVED SKY!!!”

Written on: 24/03/2013 by ICEmo (1 review written)

We have been Sky customer for over 5 years, and have been happy every time that we acquire the new and latest sky box, but usually after few month always problems with it, always down to the recording. You believe that after paying so expensive fees monthly, the customer services, should be helpful, I must admit, they are nice, but mostly incompetent, therefore they have tried all the tricks under the sun. Even cutting off the phone call, after you already have been waiting for so long, which… Read Full Review

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★☆☆☆☆

“sky costomer of almost fifteen years.”

Written on: 23/03/2013 by davyd93 (1 review written)

my sky package consists of telephone broadband full television programs minus the movie channel.cost 73quid per month.imagine how i felt when i realised thousands of other customers are paying exactly the same amount and receiving the same as me plus sky hd sky plus and sky movies.how unfair,however sky try to talk around it they know it,s wrong not british. … Read Full Review

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★☆☆☆☆

“Was about to sign up”

Written on: 23/03/2013

Thanks for your postings I was about to sign up but it looks like you have saved me a lot of stress and Argo … Read Full Review

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★☆☆☆☆

“customer service - definitely not!!!!!!”

Written on: 23/03/2013

when there's a problem - Sky don't want to know!!! one advisor said telephone & internet not a necessity it is a luxury - when phone line & broadband down for weeks. You ring up to complain - send letters, email & get no satisfaction - I will definitely not go back to Sky… Read Full Review

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★☆☆☆☆

“Stay away ”

Written on: 23/03/2013

Impossible to work with, worst company I have ever dealt with in my life… Read Full Review

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★☆☆☆☆

“Lifetime worst experience with SKY”

Written on: 19/03/2013

Sorry for giving one star because I cant choose 0. Please don't go for SKY though their deals are attractive. BT is the best… Read Full Review

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★☆☆☆☆

“RIP OFF”

Written on: 18/03/2013 by smicer76 (1 review written)

Took out SKY package nearly a year ago. Looking into my bill I called SKY only to find out I've been paying for packages I never asked for!!!! Just cut my bill from £60.00 to £31.50. Over the last few days I called to add F1 and was told it's an extra £21.00. On calling today about other stuff I was told I had all the SPORTS package, which I never asked for and F1 is only £2.50!!!!! THE SALES STAFF DON'T LIST TO A WORD OF WHAT YOU ARE SAYING, THEY JUST BUNG PACKAGES ON AND DON'T CARE… Read Full Review

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★☆☆☆☆

“worse service ”

Written on: 15/03/2013

Always loosing signal engineer comes out 100 euro later last about a week, quality of dish they supply looks real poor had enough going to cancel my subscription… Read Full Review

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★☆☆☆☆

“This firm are a joke!!”

Written on: 14/03/2013

Had to call an engineer out as I was not getting any signal. Was told that I have to pay £65 for an engineer visit as my sky box is out of warranty. This means they will be charging me for a service they are unable to provide. Needless to say I have cancelled my account with them. Virgin for me from now on… Read Full Review

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★☆☆☆☆

“AVOID SKY AT ALL COST! NOT WORTH THE HASSLE”

Written on: 14/03/2013 by chynna (1 review written)

After being a loyal customer with SKY for over 10 years, I was due a refund of 14 measley pounds. It has now been 4 months, and I have yet to see a single penny of that money. Customer services are incompetent, absolutely useless, unhelpful and just a bunch of call-centre people who respond from a script. It's such a poor excuse of a company that even the script isn't correct! I have spoken to countless people - each one giving me varied responses as to how my money will be refunded, I have so… Read Full Review

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★☆☆☆☆

“TERRIBLE”

Written on: 11/03/2013

WORST COSTUMER SERVICE OVER PRICED SERVICES AND WHEN I LEFT STILL TRIED CHARGING AFTER I CANCELED "ROBBERY"… Read Full Review

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★☆☆☆☆

“time wasters”

Written on: 04/03/2013

I had my installation date this saturday. I kept receiving texts and emails to remind me to be home between 1 & 6pm. I booked a day off and was home from 7am just in case if they arrive early. after seing no sign of Engineer i rang sky at 05:50pm to find out when was he coming. But they said its too late as the installation department is now closed...OK!!! what a lovely service… Read Full Review

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★☆☆☆☆

“Disgusting Customer Service ”

Written on: 26/02/2013 by bond_860 (1 review written)

I cannot wait until my Sky Contract is up. With out a shadow of Doubt thee worst Customer Service I have ever came across!!! They don`t know what day it is never mind what customer service is!!! PLEASE AVOID SKY+ AT ALL COSTS... 2 WORDS... VIRGIN MEDIA... Taxi for Sky... AWFUL!!!… Read Full Review

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★☆☆☆☆

“What a con!!”

Written on: 23/02/2013 by donwhitehead (6 reviews written)

Don't be taken in by promises of M&S vouchers . I've been waiting since December and yesterday was told I am in a queue for a reply to my complaint… Read Full Review

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Donwhitehead's Response to donwhitehead's Review

Written on: 05/03/2013

Still waiting. All they ever say is "check your junk mail folder" . Breach of contract - I think so.

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★☆☆☆☆

“thanks for nohing sky !!! ”

Written on: 18/02/2013

thank you so much sky! you knew where to send the bill too and the stupid letter saying welcome to sky but the moden never EVER arrived! why ? well i never got an aplogy or explanation why the moden MISTERIOUSLY never got home. i gurss there arent enough tom toms or google maps for you to find my address which is quite central but i guess for stupidity there isnt a limit !!!!!!!!!!… Read Full Review

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★☆☆☆☆

“Worst company/package EVER??? AVOID AT ALL COSTS!!!!!”

Written on: 18/02/2013

Rejoined Sky after cancelling due to very poor customer service. I only re-joined as they had advised about 1/2 price offers. I was told it would be £42.50PER MONTH FOR EVERYTHING (Sky, broadband, and line rental). I said I would re join Sky on 6th Dec due to being told this and thinking it was an excellent deal. My 1st bill come through approx 4 days later saying I had to pay from 06th Dec to 7th Jan when they were only installing the sky & broadband etc on 18th! (Basically paying for… Read Full Review

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★★☆☆☆

“Awful Service even when your are trying to disconnect”

Written on: 11/02/2013 by david_chelsea (2 reviews written)

I have been using Sky TV services for over a year now and I have to say that I am very disappointed. When I actually signed up for their service I was under the impression that they offered the best service available and that was the main reason for which I chose them (after all, all companies offer access to similar channels – if not exactly the same ones). From the beginning several problems came up. An engineer visit – who would complete the installation process – was arranged when I… Read Full Review

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