Sky+ Reviews

★★☆☆☆
1.6 / 5
294
17% of users recommend this
  • Customer Service

  • Features

  • Value For Money

? Ask our helpful community of experts about this product or company
Sky+ - Ask a question now

Media Gallery for Sky+

Sky+
Sky+

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“just dont bother”

Written on: 17/07/2014 by Collierdk141 (1 review written)

I have been with sky for 3 years an have moved house twice and the arguments iv had with them are unreal. I now have 2 of the worlds most thick skys engineers who no my dish isn't installed properly (even tho they done it) an keep telling me its against health and safety for them to go on the roof HOW DID U GET IT UP THERE THEN!!!!!… Read Full Review

Mahmed's Comment

Written on: 22/07/2014

i never used anything as rubbish as SKY the slowest of all networks they say believe in better, but since i joined them its been hell using internet, its was so slow i felt like i was in some third world country or more like them back in the days dileup services. i have complained to them on sevral times yet they have done nothing about it. one time they sent in an engineer he tells me its wasnt the telephone socket wasnt fited properly by sky, he fixed it still there was problem i again complained to them they still failed to do anything about it. to make matters worse they charged me even after sending me my confirmation letter of cancellation. trust who so ever but dont trust sky. They known for their tricks if dont believe my experience read about others which was published on the paper.

Reply to this comment
Report this review Read 1 Comment
★★★☆☆

“Solid Service”

Written on: 12/07/2014 by WhyAmIHere (1 review written)

Good service all round, and customer support is not too bad. Sometimes i have to speak to more than one person but at least i'm not spending too much time getting a resolve… Read Full Review

Report this review
★★★★★

“customer services”

Written on: 10/07/2014 by Robinson293 (1 review written)

i phoned this morning and spoke with a guy now i have been with sky for a long number of years, and i didnt know you got a lot of things free but when i spoke to him he informed me of all the things you can get and that it helps to phone every now and again well today i got sky broadband free for 2 years and all this just by talking to him he was so polite and very nice to speak to. i can honestly say that he should be the champion of customers services as he was helpful in every way not just… Read Full Review

Report this review
★★★☆☆

“Good when it works not happy it costs more than now tv”

Written on: 07/07/2014 by harperwill (1 review written)

Why does now tv cost less when sky boxes play up so much?… Read Full Review

Report this review
★☆☆☆☆

“Faulty Equipment”

Written on: 26/06/2014 by Steve_Warboys (2 reviews written)

I have had Sky+ for around three years, and my box went wrong, I paid £65 for an engineer and he replaced the box. Then four months later it went wrong again, so I called them and they said I have to pay another £65, OMG so I pay that and the engineer said there all second hand boxes they put in and allot of them go wrong like this. I think this is so bad?… Read Full Review

Report this review
★☆☆☆☆

“Avoid Sky Accessories for your SKY HD+ Remote TV...”

Written on: 12/06/2014

You would think by going on-line to buy a replacement SKY HD+ remote from the main SKY WEBSITE you would get a QUALITY fully branded SKY product.... Alas no you will receive a very dubious product from some company called UNIPART - the remote will be in a non-sealed mini jiffy bag - it will come with non branded CHEAP 'Golden Power' batteries - the leaflet enclosed will then give you a list of codes which for my Panasonic did not work - (0051) I eventually discovered you can go interactive… Read Full Review

Report this review
★☆☆☆☆

“Well after 20 + years of poor service from sky at...”

Written on: 28/05/2014 by Kyla459 (1 review written)

Well after 20 + years of poor service from sky at various locations Ihought it couldnt get worse! Well it can! I have several accounts at different properties and Sky managed to mess all of these up with shocking bad customer service I had to threaten legal action and stop paying to get the many complaints resolved! And after 6 months of arguing 10 hours on the phone! I finally gave up and contacted a person at the executive office! Well this is kept secret from customers and they actually… Read Full Review

Report this review
★☆☆☆☆

“I am bored with sky”

Written on: 14/05/2014 by Forbesle260 (1 review written)

Sky it sound big i do like that advertising on tv, but the thing is there is nothing new on tv SAME THINGS ON TV SAME PROGRAMS EVERY DAY EVERY HOURS ON DIFFERENT CHANNEL… Read Full Review

Report this review
★☆☆☆☆

“Rubbish is not the word!”

Written on: 12/05/2014 by KarterWare82 (1 review written)

After being a customer for 5 years sky care so little for my business which is £53 a month that they want to charge me £65 for an engineer to come and fix a fault with their service that I pay monthly for! Not only that the manager is too busy to speak to me, appalling! Not the way to spend your saturday night! Bloody fuming with their lack of customer service and rudeness!… Read Full Review

Report this review
★☆☆☆☆

“Sky = awful”

Written on: 10/05/2014 by Moore110 (1 review written)

Called sky to cancel tv, they could not find my account, asked weird questions about my partner and where else I was going to get tv (Freeview, motherf***er, freeview!), then said that i cannot cancel earlier than 41 or 31 days. They are absolutely clueless there. To add to that - the more movie stars I see advertising sky on sky, the less I want to pay my money towards their million pound contracts. None of that is going to improve my viewing or program quality. Stick with freeview!… Read Full Review

Report this review
★★☆☆☆

“I hate the new look ”

Written on: 09/05/2014 by Crouch109 (1 review written)

I dislike the new look on the sky box I couldn't find the planner at first Also when u changed the features and the background my faveouite programme didn't recored. I am not happy… Read Full Review

Report this review
★☆☆☆☆

“£56 TAKEN FRAUDULENTLY BY SKY WITHOUT MY CONSENT...”

Written on: 30/04/2014 by jaephillips (3 reviews written)

I'd had sky tv for over 12 months and my bill was due to increase dramatically. I contacted sky over 3 times to see if there was a way to keep me as a customer. In the end the deals were all over £60 a month which is a ridiculous amount of money (especially when youve got a baby on the way). So I was advised to cancel my direct debit with sky to terminate the contract. Over a month later, I received a bill for sky talk and broadband. Turns out sky had terminated my tv account but kept the… Read Full Review

Report this review
★☆☆☆☆

“BROADBAND SPEED”

Written on: 28/04/2014 by Libbyn57 (1 review written)

The broadband speed of what sky have promised us was between 19Mbs and down to 11mbs when busy. how ever what we actually get is 2Mbs... be careful of what they promise you as they are just lairs, moved to virgin now with 100mbs. cheaper faster and more channels… Read Full Review

Report this review
★★★★★

“For Skychannel 783 - 784 -809-797-831 &829 Subtitles...”

Written on: 23/04/2014 by Jessica278 (1 review written)

Please broadcast the above channels with ENGLISH SUBTITLES especially the shows and AWARDS for example IIfa awards. We do not understand the hindi language so it is important to have the English subtitles. Thank you… Read Full Review

Report this review
★☆☆☆☆

“worlds worst company”

Written on: 28/03/2014 by jonmadin (1 review written)

I have been a sky customer for a year and during that time i have wrote seven letters of complaint only one was attempted to be answered saying they needed account name password etc which i had already given in letter. I was on a reduced ratefor six months but this was hiked up before this and then they kept adding four or five pound to monthly bill. It says in their terms and conditons you must cancel contract in writing giving one months notice this is a joke i have had to ring today and was… Read Full Review

Report this review
★☆☆☆☆

“Never subscribe to sky”

Written on: 19/03/2014 by sanita1 (1 review written)

I would never again subscribe to Sky Broadband, TV or anything else from sky. I only got sky because of the pause, rewind and record function but now evey provider has that ability. I found i never actually watched any of the sky channels. I have had nothing but bad service, technical faults and poor technical advice from the begining. I was with them for 2 years overall. They didn't fix anything, they charge you for everything even if its their fault. They don't actually have a customer… Read Full Review

Report this review
★☆☆☆☆

“Why have Sky got Customer Service?”

Written on: 14/03/2014 by reebydeebs (2 reviews written)

I cancelled my Sky account in November 2013 due to changing to Virgin for a cheaper solution, all went well and closed all accounts. At the end of February 2014 I get a letter from Sky detailing an outstanding balance on my account relating to bills after I cancelled with them and furthermore bills I have not seen. Straight on the phone to get to the bottom of it and I go round and round in circles with customer services being passed from pillar to post not getting a straight answer. Finally a… Read Full Review

Report this review
★☆☆☆☆

“Don't bother complaining”

Written on: 11/03/2014 by RichyJC (7 reviews written)

Messed me about, 5 phone calls, whole weekend pissing about. Then to add insult to injury - I bothered to complain and asked for some compensation for all my time and efforts- but nada! They said if I fished around and found my phone bill they'd refund only that! Like I'm going to spend even more time after they wasted a weekend with their incompetence! This company is rubbish! Go with one of the others, I am… Read Full Review

Report this review
★☆☆☆☆

“Awful, avoid at all costs”

Written on: 07/03/2014 by 210Donaldson (1 review written)

I signed up to Sky fibre optic broadband several months ago and after spending at least 45 mins on the phone to them every other day for a month after they failed to install my internet I finally got internet speeds of 2-5 MB rather than the 38 I signed for. Today is one day closer to when I can leave Dreadful product and dreadful customer service… Read Full Review

Report this review
★☆☆☆☆

“avoid at all cost fibre optic 2.6 Mb/s speed”

Written on: 21/02/2014 by adamleeds (1 review written)

we have been with sky for over three years all sorts of stuff happening : - be careful they are only maintain sky box and router up to a year afterwards its up to you to fix them or 100 pounds for an engineer visit they will always tell you it is your fault so you need to pay - they wont send engineer to check the line if your internet is bad just tell you on the screen it looks ok and if you insist on engineer coming 100 pounds a visit - regular internet speed adversed up to 16 Mb NO YOU… Read Full Review

Report this review
overview