A1 Travel Reviews - www.a1travel.com

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★★☆☆☆

“Bad start to holiday”

Written on: 02/05/2014 by McGaughey (1 review written)

Very disappointed, transport arrived late and when got to hotel at 12.30 at night were told they had no details of the booking and no money had been paid although all paid up front and had paperwork. Very upsetting as all of the party are nearly 70. Had to pay up front again for a room that night. Sorted eventually the next day but but a damper on out break away… Read Full Review

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★★★★☆

“Good trip but could be better”

Written on: 02/05/2014 by sthomp63 (1 review written)

Booking our flights and hotel went smoothly until we got to the hotel in April, I was given a room on the other side of the resort away from my family, they wanted to charge me a lot of money to change rooms, I just made do with what I had. Apart from that the holiday was good, the food was great, lots of different choices. Marmaris is a nice place to visit but the water parks were closed until May, its good for shopping. All in all a good holiday… Read Full Review

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★★★★☆

“good service”

Written on: 01/05/2014 by 129Blackwell (1 review written)

Every time we have travelled with this company we have been staisfied… Read Full Review

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★★★☆☆

“Las Piramides Hotel”

Written on: 01/05/2014 by Adkins266 (1 review written)

On arrival in Tenerife our transfer was 1 hour late, many passengers decided to use taxis and pay the extra expense so they could be in their accommadation as soon as possible so they could start there holiday. I found the staff at the Las Piramides Holiday very unhelpful when on arrival i was given a room which was remote and unsafe (patio door broken)on the ground level My sister-in-law offered to sleep in with me the first night as i would not have felt sfe there on my own. Another couple… Read Full Review

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★★★★★

“recent holiday in march in tenerife”

Written on: 01/05/2014 by Dwyer122 (1 review written)

we booked our hotel the noelia sur in tenerife last july.we checked various sites for the accommodation and a1 travel was by far the cheapest.we contacted them as we had to reaarange flights from a holiday we had to cancel so at the same time we booked the hotel.the adviser we spoke to was very helpful.we loved the hotel,the room were lovely the hotel staff were very helpful and pleasant couldnt do enough to for their guests.we arrived early and our room was ready for us.the food was… Read Full Review

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★☆☆☆☆

“Worst Customer Service........EVER”

Written on: 30/04/2014 by MateoGriffith369 (1 review written)

I had to contact their customer service to try and change flight times they got wrong. I spoke to the rudest, nastiest person I have ever spoken to online. They refused to help, and wanted £300 to correct their mistake. I never once raised my voice or was rude to them. Will never use, or advise anyone else to use them in future… Read Full Review

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★★★★☆

“Brill time at the Riu Costa Lago!!”

Written on: 30/04/2014 by MonicaLacroix1971 (1 review written)

This was my 2nd stay at the Costa Lago and was very happy overall with my weeks holiday. I have been stopping with the RIU group now for about 14 years and have been particulary impressed with this hotel. Cleanliness and service are no.1 priority, rooms changed everyday, staff immaculate and all very pleasant with an ola or Buenos diaz! The food in the restaurant is a bit repetitive especially the evening meal pork,pork and more pork!, salads are excellent and breakfasts and lunch very good,no… Read Full Review

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★★★☆☆

“Overbooking ”

Written on: 30/04/2014 by 348Miles (1 review written)

Due to overbooking by the hotel, half of our group had to go to their sister hotel (Panareti Coral Bay) and rest of the group came to the new hotel next day. The hotel staff were excellent, and they were happy to help you in any way. Food was nearly same every day without much variation. The hotel is clean and in a peaceful surrounding… Read Full Review

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★★★★★

“fantastic holiday fantastic staff fantastic weather”

Written on: 30/04/2014 by RonaldPage100 (1 review written)

arrived at our apartment a short coach ride from the airport later in the evening. to a well cleaned and prepaired apartment, had a good sleep on a comfy bed which is unusual on holiday, cleaners came in everyday clean towels made beds even washed our pots :) everything was within 5-10 min walking distance. all the staff couldn't have been more helpful always willing to help a good family run hotel. the sky bar was a good stop off on the way to the sea front, the Italian a little further on… Read Full Review

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★☆☆☆☆

“Clueless, Inefficient time wasters. Avoid for an easy...”

Written on: 29/04/2014 by KodyAlexander277 (1 review written)

Booked holiday. Had email 2 hours later saying there was a problem. Phoned the next day. Told the flights were not actually available and the error was caused by their system not updating live (why not?). Did an online dummy booking with all the same parameters an hour later and this time the flights were not only still there but had increased by £50 each! Phoned again and was told that the flights from that airport were not even flying that day. The person took my number and said they would… Read Full Review

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★★★★★

“Perfect”

Written on: 29/04/2014 by Jenkinsoj322 (1 review written)

I booked a city break through a1 travel. It was a perfect and hassle free. The advisor I spoke to went out of his way to accommodate and I received confirmation within 10 mins of the phone call Will definitely use again Thank you… Read Full Review

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★★★★☆

“Another good holiday”

Written on: 29/04/2014 by RonanAllison183 (1 review written)

Once again, we had a very good holiday tailored to our needs, the clerk who helped to book it was lovely and nothing was too much trouble, she worked hard to get us the flight times etc because we don't like coming home on late night flights, so she got us a brilliant time for our return. It was good value and would always consider using A1 travel again. Thanks again. … Read Full Review

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★★★★☆

“Easy booking and very pleased”

Written on: 29/04/2014 by Malachi215 (1 review written)

Booking process nice and easy. Very good value fir money for a 3 night stay in Dublin. Pembroke Townhouse was warm and welcoming and a nice walk to the city. First time booked with A1 and was simple a hassle free. Now looking to book the next one!!… Read Full Review

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★★★★☆

“Great Value”

Written on: 28/04/2014 by BransonLowe (1 review written)

Use a1travel at least 3 times a year to Sharm-el-Sheik always trouble free and great value. Plus no added charges for credit card use on web bookings unlike many of their competitors… Read Full Review

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★★★★☆

“Excellent holiday”

Written on: 28/04/2014 by Anika344 (1 review written)

Great booking facilities and holiday, however, only one point negative the return transfer nearly turned into disaster, recommendation is to have them pick you up earlier as nearly could've missed return flight. The price of the holiday was OK for peak time booking. The hotel and facilities were great, would definitely recommend… Read Full Review

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★★★★☆

“Straight forward, can't complain ”

Written on: 27/04/2014 by juPutnam360 (1 review written)

Thank you for a hassle free holiday. Will use again… Read Full Review

Pharper-Deakin's Comment

Written on: 28/04/2014

Normally use a1travel at least 3 times a year to travel to Sharm el Sheik, never any problems and of course no charges for online bookings using credit cards.Great value for money

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★★★★☆

“we shall return”

Written on: 11/04/2014 by 287Napier (1 review written)

they picrecently returned from Tenerife,we stayed at the sol sun beach hotel self catering costa adage.location 100% right on the promenade,nice friendly staff and great pool area.no matter which direction the sun faces you have a great view,wont stay anywhere else . One thing we wouldn't do again is use the transfer. we were picked up four and half hour before our flight and was still picking people up an hour later in our resort,we finaly headed off to find we were only 30 mins from… Read Full Review

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★★★★☆

“week in feurteventura”

Written on: 09/04/2014 by royarm (1 review written)

went to costa tropical in march very windy but hotel clean friendly and excellent value food as expected for 3 star always something to choose.a little bit in the wilds but great if you like a good walk bar could do with an update and glasses at nightime would be nice instead of plastic cups… Read Full Review

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★★★★☆

“good communication with reps buenavista is vey good...”

Written on: 09/04/2014 by Lopez381 (1 review written)

good communication with reps buenavista is vey good clean and plenty of amenities and in a good location… Read Full Review

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★★★★★

“Visit to Krakow”

Written on: 08/04/2014 by ZaydenBennett1971 (1 review written)

Everything went so smoothly it was scary ;-) Lovely hotel (Matejko)about 2 minutes from the Old Town centre. We were only there for a few days but did so much & loved every minute of it!& the cost was amazing.. more to spend on tours/horse carriage rides etc :-)… Read Full Review

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