A1 Travel Reviews - www.a1travel.com

★★★★☆
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★★★★☆

“H.TOP HOTELS ?”

Written on: 08/06/2014 by ianbob40w. (2 reviews written)

WONT ALLOW YOU YOUR CHOICE OF DRINKS FOR INSTANCE IF YOU FANCY A NIGHTCAP OF A HOUSE BAILEYS & A HOUSE BRANDY WHICH IS THE NORM FOR MOST CUSTOMERS WHERE IM FROM. ITS NOT PERMITTED AS ITS CLASSED AS 2 DRINKS ? SO WHAT IM ALL INCLUSIVE ITS PAID FOR AND IF I WANT IT IT SHOULD BE GIVEN, ALL THE STAFF NEED TO DO IS SWIPE MY DRINKS CARD TWICE, SIMPLES… Read Full Review

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★★★★★

“could not fault a1 travel !”

Written on: 27/05/2014 by karenandtony (1 review written)

After reading all the bad reviews we were a bit sceptical about our holiday , but we have just returned from our holiday to cyprus on 17th may 14 & i cannot fault the company whatsoever !! From the checking in at airport to the transfers & then the hotel & all booked by A1travel everything went absolutely smoothly we not one hitch at all ,i will even go as far as to say it was one of the best hols that we have ever booked online before . After everything going so smoothly on the way out there… Read Full Review

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★★★★★

“Amazing phone operator”

Written on: 27/05/2014 by Arnold142 (1 review written)

Our operator couldn't do enough for us because we were booking with a lot of complications showed immense patience and professionalism the world would b a better place if all operators were so accomplished well done and once again thanks… Read Full Review

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★☆☆☆☆

“APPALLING AFTER SALES!!!!!!!! ”

Written on: 21/05/2014 by GillianLaine (1 review written)

Brilliant customer service when booking my holiday, thats the bit when they take your money. Following this, i needed to contact after sales as i had a query. I tried for at least 1 & a half hours to get through, the phone kept ringing for ages, then i was hung up on, this happened for a further 2 times. When the phoned was eventually answerd, i felt as though the operator could not wait to get me off the phone & was rather rude!. I emailed the after sales the same day, then a couple of hours… Read Full Review

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★★☆☆☆

“Too many issues!!”

Written on: 18/05/2014 by Cory121 (1 review written)

I booked a holiday with a1 travel and everything seemed ok and fine at first. Then I realised that one of the passengers names was incorrect on the flight details. Called to rectify this and was hung up on twice. Finally spoke to someone who got the name changed with the airline and assured me it would now be correct. I then recieved the new flight confirmation and the name was still wrong! I tried ringing again straight away to get this changed and yet again I was hung up on. Finally got… Read Full Review

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★★★★★

“Easy Booking.”

Written on: 12/05/2014 by Rileyjy372 (1 review written)

One of the only online holiday companies that actually charge you for the live price on screen, also the holidays and flights extras etc are paid for there and then. no holding of details and then receive a phone call from the holiday company with a completeley different price beware SUNMASTER!! Booking of extras and insurance etc could be simplified as you have to search a bit to find certain information… Read Full Review

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★★★★★

“Hassle Free Booking.”

Written on: 10/05/2014 by frHenry142 (1 review written)

Excellent company for booking your holiday with. I've looked around everytime I want to book an holiday and A1 always come up trumps on price and availability.The website is very secure and you get all your details and documents emailed to you in no time at all. Excellent again, 5 Star service *****… Read Full Review

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★★★★☆

“Great Holiday”

Written on: 07/05/2014 by Campbell161 (1 review written)

Travel was very smooth, no waits or delays, transfers easy. Took my inlaws to Benidorm, stayed at the Helios, we all had a great time, would highly recommend… Read Full Review

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★★★★★

“Easy Fast Booking.”

Written on: 06/05/2014 by Keatingws312 (1 review written)

Easy and quick booking made. You pay for the price you see and all booked and paid for online, booking extras e.g baggage seats meals easy to do but comes after payment of holiday so budget accordingly, prices are online for you to check online for extras. Confirmation of flights and check in online for aircraft seating a week before departure, Excellent last minute email reminding you of baggage size dimensions weight, as it happened airline we travelled with were very strict with luggage for… Read Full Review

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★★★★☆

“Good customer service”

Written on: 04/05/2014 by Goodmanng292 (1 review written)

Booked a cheap last minute holiday, the hotel was changed after booking was made, but of equal quality. very good customer service from A1 Travel, kept informed of changes. would book with this company again… Read Full Review

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★★★★☆

“last 3 holidays to tenerife”

Written on: 04/05/2014 by eaErickson262 (1 review written)

the service we received from a1 travel was brilliant from the moment i rang the 1st time.the staff were very helpful and everything was explained to the last charge.the next 2 times i booked on-line and within 24 hours all the relevant paperwork was e-mailed to my address.to top it all the 3 or 4 times we have used a1 travel,the hotel we picked has been perfect .a big thank you a1 travel… Read Full Review

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★★★★★

“Amazing Holiday”

Written on: 04/05/2014 by RykerPadilla180 (1 review written)

We would go as far as to say the Holiday at The Trip Bellvar Palma City was one of the best city breaks we have ever had, we could not fault the hotel,service,staff,cleanlness, politness, I would recommend A1 travel to everyone.Roll on next holliday we know where we will be, 100% to A1 and its team of helpfull staff Thank you for a great holiday. If one thing stood out the most, it was possible the most wonderfull view from our hotel room. Kind Regards and Thank you All … Read Full Review

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★★☆☆☆

“Bad start to holiday”

Written on: 02/05/2014 by McGaughey (1 review written)

Very disappointed, transport arrived late and when got to hotel at 12.30 at night were told they had no details of the booking and no money had been paid although all paid up front and had paperwork. Very upsetting as all of the party are nearly 70. Had to pay up front again for a room that night. Sorted eventually the next day but but a damper on out break away… Read Full Review

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★★★★☆

“Good trip but could be better”

Written on: 02/05/2014 by sthomp63 (1 review written)

Booking our flights and hotel went smoothly until we got to the hotel in April, I was given a room on the other side of the resort away from my family, they wanted to charge me a lot of money to change rooms, I just made do with what I had. Apart from that the holiday was good, the food was great, lots of different choices. Marmaris is a nice place to visit but the water parks were closed until May, its good for shopping. All in all a good holiday… Read Full Review

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★★★★☆

“good service”

Written on: 01/05/2014 by 129Blackwell (1 review written)

Every time we have travelled with this company we have been staisfied… Read Full Review

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★★★☆☆

“Las Piramides Hotel”

Written on: 01/05/2014 by Adkins266 (1 review written)

On arrival in Tenerife our transfer was 1 hour late, many passengers decided to use taxis and pay the extra expense so they could be in their accommadation as soon as possible so they could start there holiday. I found the staff at the Las Piramides Holiday very unhelpful when on arrival i was given a room which was remote and unsafe (patio door broken)on the ground level My sister-in-law offered to sleep in with me the first night as i would not have felt sfe there on my own. Another couple… Read Full Review

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★★★★★

“recent holiday in march in tenerife”

Written on: 01/05/2014 by Dwyer122 (1 review written)

we booked our hotel the noelia sur in tenerife last july.we checked various sites for the accommodation and a1 travel was by far the cheapest.we contacted them as we had to reaarange flights from a holiday we had to cancel so at the same time we booked the hotel.the adviser we spoke to was very helpful.we loved the hotel,the room were lovely the hotel staff were very helpful and pleasant couldnt do enough to for their guests.we arrived early and our room was ready for us.the food was… Read Full Review

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★☆☆☆☆

“Worst Customer Service........EVER”

Written on: 30/04/2014 by MateoGriffith369 (1 review written)

I had to contact their customer service to try and change flight times they got wrong. I spoke to the rudest, nastiest person I have ever spoken to online. They refused to help, and wanted £300 to correct their mistake. I never once raised my voice or was rude to them. Will never use, or advise anyone else to use them in future… Read Full Review

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★★★★☆

“Brill time at the Riu Costa Lago!!”

Written on: 30/04/2014 by MonicaLacroix1971 (1 review written)

This was my 2nd stay at the Costa Lago and was very happy overall with my weeks holiday. I have been stopping with the RIU group now for about 14 years and have been particulary impressed with this hotel. Cleanliness and service are no.1 priority, rooms changed everyday, staff immaculate and all very pleasant with an ola or Buenos diaz! The food in the restaurant is a bit repetitive especially the evening meal pork,pork and more pork!, salads are excellent and breakfasts and lunch very good,no… Read Full Review

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★★★☆☆

“Overbooking ”

Written on: 30/04/2014 by 348Miles (1 review written)

Due to overbooking by the hotel, half of our group had to go to their sister hotel (Panareti Coral Bay) and rest of the group came to the new hotel next day. The hotel staff were excellent, and they were happy to help you in any way. Food was nearly same every day without much variation. The hotel is clean and in a peaceful surrounding… Read Full Review

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