Excellent service and lovely bed!! I would recommend the French Bedroom Company for three reasons: brilliant quality, lovely staff and unique designs of furniture!!

I bought what I thought was a Caramel Linum Bedspread called Plushious. When it came it was the Linum Bedspread called Paolo, colour Camel. The French Bedroom Company had changed the name and the colour which they told me they were able to do. What this meant was that I paid nearly £100 more for a product that I could have got from a number of other companies. I complained but they really did not want to know...... watch these kind of companies.

I’ve ordered two beds from the company nice products but a three month waiting time on a bed why???? Happy to take full payment which I thought was a bit greedy and no feedback to date,I do find the “ white glove service “ a bit greedy to ( basically they set the bed up and take your rubbish, something I would expect for free when I’m waiting 3 months for a bed) purely my opinion but again when your spending nearly 2k on a bed, o & have I mentioned the 3 month wait I would expect them to wipe the charge. Customers Talk and like I say it’s left me a bit peed

I received a faulty bed which I paid a lot of money for. Staff refused to believe me and I felt the customer service was really bad. I would not use this company again.

I would firstly like to state that I thoroughly enjoyed the service, superb! They were so lovely and helpful. I have recommended this company to friends and family and everyone of them have gone on to purchase from this company. This review is not meant to tarnish the reputation of the company. But rather to ensure that they are made aware of certain problems with the furniture. I bought all my furniture from this company mostly the Versailles range and they are beautiful. I bought them and shipped them to Nigeria in December of 2014. However, the fabric is much too fragile. I hardly sit on the furniture but they have ripped. They ripped about 8 months after, even the bed has sustained tears. The chaise and chairs Have ripped. They are very tightly drawn, they came with faint horizontal stress lines and they began to rip along those lines. i googled to see what others had to say about the quality of the furniture and came across this review website and saw that responses were given so I figured I may as well finally speak up. I will say again that I love the pieces I bought and the service I received and would gladly buy again from this company should the need arise however please take care of the fabric problem. And I would very much appreciate a suggestion as to what to do.

The French Bedroom Company have such exquisite products, and my dressing table is my new favorite possession. The charming delivery boys brought it in only 6 days. I'd thoroughly recommend them. Thank you FBC! x

I felt the need to share my experience so that before others buy from the French Bedroom Company, they are aware of my experience. I purchased the Versailles chaise at around £550, because, like others, I really liked the look of the product. Unfortunately the quality since then has not held up. Within the first year, a very noticeable crack appeared along the joint between the seating and the leg. On that occasion, after sending over pictures and verification, a new one was delivered. I was told this happens 1 in 200 cases. I thought well I was just unlucky on that occasion. Recently, one of the buttons on the seating has popped up, I do not EVER sit or place anything on this chaise, it is purely decorative, it is not near a radiator or a window, so there are no heat/humility/wind/temperature issues. I can only assume that the quality of the threads that hold the buttons down is of inferior quality, so that over time, they lose their strength. I have contacted the company's customer service, and have been told that because it is outside their one year warranty period, there is nothing they can do, and they stand by the quality of their products. This was an expensive item, that should have withstood the test of time, even if used for seating. I felt this is important for others to know that before you get enticed by the style and look of the furniture pieces, please bear in mind that the quality in my experience no way justifies the price. By that time, the warranty falls away too and you have no one to turn to. Unfortunately I don't think I can post pictures but I will try post on the company's facebook page. Unhappy customer

This company is the best of it's type I have dealt with so far. Superb customer service from the onset , with swift delivery , going that extra mile to get my beautiful cushion to me at a time convenient to myself. Item arrived and was simply beautiful, thanks so much. The quality of the cushion was also very high and just as described! Will be recommending !

Very disappointed with TFBC. I bought a porcelain decorative wall hanging which was smashed on arrival. Being Christmas, I sent this a few weeks in advance to the family home and when I opened it found it smashed. I called and left message 23rd, 24th and 29th to report it to be told that it was outside 7 days so they would not help. On "talking to directors" they will replace IF I pay collection and postage which equals more than the product cost itself! And why would I pay this with no guarantee it won't once again be broken due to shoddy packaging. Very disappointed. Will not buy anything again.

I Purchased a very rare & beautiful Chandelier. I was thrilled with it! It was absolutely perfect and the cheapest of all the online sites. The communication was GREAT! never had a problem being replied to, Also the shipping was super fast. Will 100% be buying from this company again! Thank you very much :)

This company have been a pleasure to deal with. They are very straightforward and do what they say they're going to do. I bought the cabinets as seconds but I can see only very small defects on the otherwise perfect pieces. Thanks!

The furnitures finishing is stunning, so is the quality, we are so impressed! I love my beautiful bed and dressing table. I am still waiting for me mattress and stool, looking forward to receiving them and will be reporting back on them. The service I have received is good, polite and helpful. If I had one little....moan, I would appreciate being "kept in the loop'" regarding the order still to come, I'm having to call every week to find out where it is and after three weeks waiting, am still not sure when I will be here.

Love the selection available on the French Bedroom Company and very competitive prices. As I am not based in the UK, initially I had a little difficult making payment with a non-UK credit card. Jess was really prompt and helpful in getting me an alternative way to make payment. Shipping was fast and I'm really delighted with the entire shopping experience. Bravo!

Just as described, great service and delivery. Will definitely use again.

We were delighted with the service given to us by the french bedroom company on both the occasions we have used them . Good efficient service and excellent delivery.

Ordered three of the most amazing ceiling light shades, unique in every way..a wow factor! When they arrived, they were just a tad too long....yes we had done the measuring BUT our desire for them out weighed commonsence that said we would be dodging them slightly or....heaven help anyone who was taller then us :) We decided to alter our kitchen plan and keep one of the shades ....for over the kitchen table. Throughout all this customer service were great. They were kind and understanding and we communicated via email and on the phone. Their courier picked the parcels up and I received a prompt reply when they had been received, checked and put into stock by the Company. Would certainly recommend for an alround perfect service. Thankyou.

The black french console table arrived quickly was well packaged and very easy to assemble - just slot in the legs and tighten 8 bolts! Very please with his buy it looks exactly as it did on the website and all I now need to find is a chair to set it off!

Easy website, offering a lot of choice. Quick response and delivery of really top quality furniture. Looks fabulous in my room. Thank you