Written on: 05/12/2010
i ordered skates on a tuesday at 8.30 in the morning and even phoned at 9. the lady i spoke to told me i would recive the skates the next day. this was great as daughters birthday was friday.
wednesday no delivery
thursaday no delivery
friday no delivery
blammed snow funny though there was NONE
my skates sat for 2 days 20 min down the road and i was not aloud to collect. still no skates still no refund. phoned the company and a lady hung up twice on me.
avoid this company like the plague if... (read more)
Written on: 12/11/2010
We placed this order late Tuesday night for an item that the website stated was available for next day delivery. Clearly, we could not ring but
instead added a note to the order saying it was a imminent birthday present. I followed this up with email Wednesday morning - which they never
replied to and with a telephone call Thursday morning which they never
answered (I left a message but they didn't respond to this either).
Finally I managed to get through Thursday afternoon only to be... (read more)
Written on: 17/09/2010 by digifool (3 reviews written)
Phoned and asked for help and was put through to their Skates expert who was very open, honest and helpful. Ordered 3 pairs of skates for the kids birthdays through the web site. One was needed the next day for daughter No.3s birthday and the skates arrived as promised.
Had a problem in that 1 pair of skates was the wrong colour but a quick phone call and an exchange was arranged promptly and with apologies. (read more)
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