InmotionHosting - www.InmotionHosting.com Reviews

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★★★★★
4.6 / 5
92% of users recommend this
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★★★★★

“I am so grateful for this host”

Written on: 19/06/2014 by TaylorLewis (1 review written)

I left my previous host for a long list of complaints. The most important is the site was down more than it was up. The second was when I complained they told me it was my computer. I have over 100 writers screaming at me they can't get on because the server is acting up and "It's your computer" is all they said? Bye. I chose this because of the reviews. I've had to call them several times in working out the migration of my old site. They are fast, friendly and know what they are talking… Read Full Review

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★★★★★

“great support”

Written on: 04/06/2014 by Reecetw478 (1 review written)

I like their online technical chat support friendly and quick… Read Full Review

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★★☆☆☆

“cancellation difficult”

Written on: 02/06/2014 by bnevins (1 review written)

I should be able to cancel hosting without calling someone on the phone. The chat requires waiting time, which I do not have… Read Full Review

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★★★★★

“Blah, Blah, Blah”

Written on: 02/06/2014 by 169Miles (1 review written)

The support person was fantastic. This is meant for her superiors to see, and not the public. She immediately escalated the problem and kept 100% communication with me. She called back when she said and she was very sincere. In a world of extremely crappy customer service... She made me feel overly taken care of and I thank her for keeping up her high standards of service in a "low-standards" world… Read Full Review

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★★★★★

“Quality customer service rarely found in this industry”

Written on: 25/05/2014 by Walker498 (1 review written)

In the 7 years we've used InMotion services, their customer service has been beyond excellent. Sadly we've had to take down our web presence due to business changes but if I were ever to need a web hosting service again, I'd easily return to InMotion. … Read Full Review

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★★★★★

“best service ever!, the staff members was fast to...”

Written on: 17/05/2014 by Noonanjy490 (1 review written)

best service ever!, the staff members was fast to resolve my login problem. I would recomend your service to my fanmily and friends… Read Full Review

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★★★★★

“Awesome Support!”

Written on: 09/05/2014 by Malloytd408 (1 review written)

The advisor at InMotion was awesome with helping me with my problems. He is awesome!… Read Full Review

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★☆☆☆☆

“Can I do negative stars?”

Written on: 06/05/2014

These jerks--by mistake--deleted my website. When I called them, they told me that it was my fault (? my account was paid up!). But OK, everyone makes mistakes. Except that, OOOPS, they didn't have a back up. And oh, yeah, they had no interest in helping me out, even if I could locate backups. I wouldn't go near these people. Stay away. Their idea of customer service is apparently to take your check and twiddle their thumbs. The worst OTHER site hosting is better than these people… Read Full Review

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★★★★★

“After spending weeks trying to get a competitor to...”

Written on: 28/04/2014 by 334Schmitt (1 review written)

After spending weeks trying to get a competitor to help me launch a web page, I was able to get my site up and running within 2 hours with InMotion. Competitor= on hold for over 20 min, then tried to upsell me. InMotion= answered immediately 2 times, once took 1 min for them to answer and didn't upsell… Read Full Review

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★☆☆☆☆

“Don't they want my custom?”

Written on: 16/04/2014 by esquip (1 review written)

All i wanted was to get a domain name hosted. Why do they need to phone you up? Not explained and is inconvenient for me. Ok. My billing address is in England but I am currently in the Philippines. So, a phone call is now not enough for me. Now they want to email me an "account verification" which I have to print out, fill in, scan or fax it back to them along with a passport I.D. or similar. I declined their kind offer. Overkill designed to annoy and stress you out. All for one little… Read Full Review

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★★★★★

“My First Support Experience”

Written on: 16/04/2014 by MariamMcConnell344 (1 review written)

I've been with InMotion Hosting for less than a month, and yesterday I needed some support which I availed myself of via the chat facility. Before describing my experience, let me say that I've been very impressed with the company's operation prior to my need for support. Their Account Management Panel (a customized version of cPanel) is logical and useful, their documentation is superb, navigating their website is intuitive and straightforward and their Joomla hosting (installation… Read Full Review

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★★★★★

“Fantastic User Support Center”

Written on: 04/04/2014 by tigerrific (1 review written)

I'm new to hosting my own website. I had a couple of issues and had to call tech support. I never know what kind of help I'm going to get with a new company, but I can say that my experience with InMotion Hosting was exactly what I had hoped for. My sincerest thanks to this company for pleasantly surprising me with great customer service. Keep it up and I may never leave!… Read Full Review

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★★★★★

“Knowledgeable and Patient”

Written on: 29/03/2014 by MalakaiMyrick295 (1 review written)

I was very pleased with the person who helped me. They were knowledgeable and patient with all of my questions about setting up a business email account. I am currently with another email client, and had questions about how to use In Motion Hosting and how I would receive and view my emails at the new domain name. In Motion Hosting came highly recommended to my by a family member who has used their webhosting service for several years. I appreciate know that I can call and get a LIVE person… Read Full Review

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★★★★★

“So far so good :) Support techies are prompt.”

Written on: 28/03/2014 by BrendonHollis378 (1 review written)

So far so good :) Support techies are prompt… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 27/03/2014 by lchadwick (1 review written)

I have been with InMotion Hosting for several years now and they always provide excellent customer service. I highly recommend them. Also, price is very reasonable… Read Full Review

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★★★★☆

“Good”

Written on: 26/03/2014 by Annabelle287 (1 review written)

I tired to settle through email but it was a little bit lagging behind. So i tried chat it it manage to resolve my problem. Any thanks for the help… Read Full Review

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★★★★★

“Great setup help!”

Written on: 25/03/2014 by Jefferson3 (1 review written)

Had issues with getting my site transferred over to InMotion -- just needed to change the settings on my new FTP account. InMotion support set me straight and got me up and running in record time!… Read Full Review

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★★★★★

“GREAT SERVICE THANKYOU”

Written on: 24/03/2014 by 468Ziegler (1 review written)

THANKS YOUR AWESOME! WE JUST TRANSFERRED TO YOU, AND ARE LOOKING FORWARD TO A SEAMLESS GRAND RE-OPENING!… Read Full Review

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★★★★★

“Great Customer Support”

Written on: 23/03/2014 by wrCampbell19 (1 review written)

I was out of town and my package had expired and the billing information needed to be updated. I contacted them after site suspension and was able to get everything resolved in 5 minutes. Thank you for being so customer oriented… Read Full Review

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★★★★★

“Excellent customer service!”

Written on: 21/03/2014

I called with a question. It took only a couple of minutes and I got my answer. Very good! Professional and helpful!… Read Full Review

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