InmotionHosting - www.InmotionHosting.com Reviews

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★★★★★
4.6 / 5
92% of users recommend this
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★★★★★

“Great customer service”

Written on: 05/03/2012 by koja (1 review written)

I have a website and when I need help the customer care has been outstanding. I needed to have 24 access and do. The staff work with you until the issue is resolved. They are always upbeat and great with sharing resources. I would recommend this company for its excellence. I am not fond of the music played while waiting. Overall, great job. Thanks again Judy Kojadinovich http://www.stopmoldcold.com/behealthy… Read Full Review

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★★★★★

“Tech Support 2nd to NONE!”

Written on: 05/03/2012 by capejt (1 review written)

Best tech support I've ever encountered!! Let's face it, even the best products have problems every now and then. What makes a differance is how the problem gets corrected. This tech staff corrects things in a friendly, efficient way like you're not likely to find anywhere else… Read Full Review

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★★★★★

“These guys are the best...”

Written on: 03/03/2012 by modernninja (1 review written)

I looked through a number of different companies when I was searching for hosting for my new business site. Was skeptical when it came to the whole process of setting up my own website, doing all the work and getting a reasonably good product out of the deal. Keep in mind that I previously had almost zero site-building or site-managing experience. The staff at web-hosting have readily made themselves available to just about every thick-headed question I have put before them, and the live… Read Full Review

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★★★★★

“Professional Insightful Customer Support”

Written on: 02/03/2012 by LenaK (1 review written)

I had avoided contacting the help chat at Inmotion Hosting because it seemed like a site that caters mostly to professional web builders that are very savvy about their business, ie using code to build instead of web builders. I am relatively new (again) to web building and expected that it was going to be a painful experience talking with a rep that was speaking a foreign language or maybe several languages. The conversation wasn't anything like what I was anticipating and I thought I should… Read Full Review

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★★★★★

“Amazing Customer Service”

Written on: 02/03/2012 by heykatieben (1 review written)

InMotion has the best customer support I've seen! It's awesome, hooray! :) I'm a web developer and have used InMotion for a few years now, with several sites. These guys are great. The support is outstanding - and available by chat, a huge bonus for me. You always get a real person on the online chat, right away, any time of day or night, ready and willing to help. The support is friendly, the hosting is a great value, and they don't try to upsell you things you don't need (unlike some… Read Full Review

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★★★★★

“favorable comments on InMotions technical support”

Written on: 29/02/2012

I am the information officer for a small veteran's association. Our board of directors spent some time looking at virtual private server (VPS) hosting services before we contracted with InMotion. One of our board member's associates had close experience with several providers and recommended InMotion above all others, based on technical support. InMotion's team has lived up to that recommendation and to our expectations. We had trouble sending mail from the VPS because our domain name was… Read Full Review

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★★★★★

“Great support service at InMotion”

Written on: 27/02/2012 by pHgraphics (1 review written)

As a webdesigner, by the end of last year, I advised a client to host his website at InMotion. I browsed several host sites before and chose them because of the quality of provided services for a reasonable and fixed cost with no hidden fees. Today, for the 1st time, I mailed their support service for a technical question, and I was pretty amazed when, litterally 5 minutes later, I got an answer from Chrystyan C. filled with extra relevancy and useful guidance. Their support is great. … Read Full Review

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★★★★★

“Great support, quality and value”

Written on: 25/02/2012

I went to inmotion from my old host after reading a lot of reviews, I'm not a hardcore web guy but I've tried 4-5 other hosts in the pasts, and I have to say so far I'm more than pleased with my choice. Besides the user friendly interface and quality hosting service and speed, so far I had a number of requests which were all taken care off instantly. This kind of support just makes me feel safe about my choice, and I could recommend inmotion to my friends… Read Full Review

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★★★★★

“Best Hosting Company”

Written on: 25/02/2012 by Dan78 (1 review written)

Having used many different hosting companies in my time I can say that Inmotion hosting is by far the best (the worst being Streamline). Not only are they friendly and extreemly well priced but they will go out or their way for you on an individual basis which leaves me feeling like I have a really positive relationship with my hosts, I have never had such fast effective support from any company. Having been with them now for over two years I can say honestly that there support and server… Read Full Review

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★★★★★

“A++ Company, Very Impressed”

Written on: 25/02/2012 by jeffglazier (1 review written)

I've had a very good experience with InMotion Hosting. Over the past few years I've had to make a number of calls to their tech support for various reasons, and each time their staff has been completely professional, courteous, and knowledgeable. I wanted to write this particular review because just yesterday my blog stopped working for no apparent reason. I called InMotion Hosting, expecting them to give me some suggestions on how to fix it. Not so. Next thing I know, their staff member… Read Full Review

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★★★★★

“Problem solved”

Written on: 24/02/2012

Just wanted to pass along that Edward M. was very helpful when I called in earlier for assistance. I was having trouble publishing our website on Bing with their verification process. First, I tried researching and experimenting with several possible solutions which didn't work. So then I decided to save some time and call. I work for a very small company. So, trying to learn how to setup our webpage has been a slow process... one that I do not have time to work on as often as I would like… Read Full Review

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★★★★★

“SUPPORTS with UNBEATABLE response”

Written on: 24/02/2012 by ruby2012 (1 review written)

One of the main concern on all customer was the support that will surely help. I’ve never encountered such support services that inmotionhosting offered. It’s unbeatable response for their customer is what makes them the “BEST” in SUPPORT RESPONSE. I would definitely recommend this webhosting to anyone without having a second thought. It doesn’t matter whether you're a beginner or an experienced web host user. They will be definitely there for their fast response. KEEP UP THE GOOD… Read Full Review

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★★★★★

“They go over and above”

Written on: 23/02/2012 by CEGolden (1 review written)

I have had trouble in the past with plenty of hosts that have not been good with customer service. I needed help setting up my CPanel immediately and Scott M. was my customer service representative and he far exceeded all of my expectations. As soon as my other site gets completed coding I'm transferring the hosting there immediately. They're very fast and pay attention to you and are actually interested in the sites that they're hosting which took me by a great surprise when I spoke to one of… Read Full Review

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★★★★★

“Top Rated Customer Service”

Written on: 23/02/2012

Over the course of 2 years, I have purchased 3 domains and hosting services through InMotion. On numerous occasions I have needed assistance with email accounts, Wordpress, pricing and so on. InMotion Hosting has been a breath of fresh air and a true savior! No matter what time of the day, their Chat/Support Center has been there to help with all of my questions. I am thankful to have found them and will continue to be a loyal customer… Read Full Review

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★★★★★

“Inmotion Support is the Best”

Written on: 22/02/2012 by andyshawn (1 review written)

I have been a client is Inmotion for over 4 years and the service keeps getting better and better as the years go by. I have never had a problem that they could not resolve. Their email support is excellent and i really like how quickly they respond to the problems that i report. Excellent Support and Value for my money....Keep up the Good Work Guys… Read Full Review

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★★★★★

“InmotionHosting is the only choice for my small...”

Written on: 22/02/2012 by Marty_in_UT (1 review written)

When I started my online company a couple of years ago, I admit that I chose another company in the beginning. (Only because of a Google search gone terribly wrong.) That company let me down in virtually every possible way--time and time again. Hidden costs. Terrible customer service. Everyone there had an attitude it seemed. Servers constantly going down--and even being hacked. I will spare them the embarrassment of naming them. But the company's name rhymes with "just coast." And that… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 22/02/2012 by mgmuranaka (1 review written)

I am a designer and I recently made a call to In Motion for a client. I was impressed that there customer service is available 24 hours a day, because I am sure that most designers can attest to not keeping normal hours. I was extremely happy with their customer service. My call was short and to the point, and my problem was solved in a much more creative and useful way than I expected. Usually calling tech support means you are going to get a complicated answer that turns out to require many… Read Full Review

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★★★★☆

“Very Supportive and quick to resolve any problems”

Written on: 22/02/2012 by everythingpine (1 review written)

I have read a lot of reviews even some of the negative reviews and the one thing that stands out really clear (when it comes to customer service in all companies) you are dealing with humans. We all have fault and none on us know it all. Recently I an issue with the installation of a SSL on my site and I chose to take the high road and get some help from the staff at Inmotionhosting. I had explained in a chat session with Scott M what was going on and he took the time to look into it for me… Read Full Review

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★★★★★

“Excellent service and hosting”

Written on: 22/02/2012 by bkenn7167 (1 review written)

We have had InMotionHosting for aobut 18 months. They have not been down that we have been aware of, they have done a GREAT job of re-designing our website, and they have provided IMMEDIATE and HELPFUL customer service. Everything from keeping our FTP site up and running to improving our photo pages on the website, to getting my smartphone to work with the e-mail servers. ALWAYS professional and quick support… Read Full Review

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★★★★★

“Superb Customer Service & Tech support”

Written on: 20/02/2012 by VintageIreland (1 review written)

Having migrated from UK2 to Inmotion, I am just amazed at the tech support and customer service at Inmotion. I left UK2 because of poor customer service. I once spent three days at different times of day and night tying to get a support tech online for Live Chat. I moved my site to Inmotion expecting an improvement, but am absolutely bowled over by the level of customer support. A tech is online in seconds once you post a request, and everyone I dealt with has been so patient and helpful. I… Read Full Review

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