What a fast, efficient service. Would thoroughly recommend

Ordered currency and received a confirmation saying payment had been authorised by bank. Heard nothing more until I rang them to find out where currency was. They said payment was from a business bank account which didn’t match name on order. They had made no attempt to contact me to find out about payment. Now they want to charge me £20 to cancel the order. Information about not accepting payment from a business bank account is buried in the small print on the payment page. Terrible service and ‘admin’ feee for cancellation is extortionate. Avoid at all costs!

Ordered currency with no issues, asked a question to customer service who got back to be in a couple of hours and received currency by special delivery the day I requested for delivery. Would use again, great service.

After a good experience dealing for the first time with "The currency club" I was rather disappointed to receive a large number of high denomination dollar bills of which will be difficult to use in everyday use. Perhaps there could be a box on the order form to stipulate small bills for holiday use. Having said all that I will use "The currency club" again in the future as they were quick, professional and gave a good Pound to Dollar rate.

Ordered £2000 of travel money, they sent by Royal Mail Special Delivery, but it never arrived. I chased and chased, but kept being fobbed off, saying they had to wait to hear from the Royal Mail, even though the tracking was saying the package hadnt moved for over a week. Even when they agreed it had gone missing, they still refused to refund or re-send until they had money back from Royal Mail. I am still out of pocket and at a loss.

The rates offered are great, but despite offering 'small', 'large' or 'mixed' bills, you will inevitably end up with whatever they choose to give you. I recently ordered some cash and with just two days before my trip, have received an order of all large bills, despite selecting small ones.

The currency club offered the exchange rate of 1.2021 for $ and in less than hour when we put our order, it changed it to 1.1873 and charged me £25 more. This is forgery. in 30 min the rate came back to the initial rate to trap more people. Be aware. I am going to take it serious. Besides, although it is written free delivery but they charge you £7.5 for delivering in three days!! Avoid them.

Ordered travel money at short notice and upgraded to Saturday pre-1pm delivery (having used Currency Club previously and rate was attractive). Consignment did not arrive until the following Monday (by which time I had already departed and arranged over the counter alternative currency (luckily having enough money in the bank to cover funds). Compounded by the issue of a friendly postman signing for a delivery I no longer needed, I found the currency on my doormat which had only been sent on a standard next day service (not Saturday). I ended up having to pay myself to return the delivery securely as Currency Club assumed Royal Mail would ‘return to sender’ free, even though the item journey was complete. Took no responsibility and refused to cover my postage costs (I did receive a refund for the currency once received back). Looking at their review score, it looks like this is an isolated incident. All I would advise is to be wary of their customer service levels if anything goes wrong (as they tried to blame late delivery on Royal Mail etc when it was clearly sent out on wrong service).

Brilliant service very good exchange rate exceptional service including communication and speedy despatch.Highly recommended and will definitely use again

I ordered Turkish lira and got the best rate and was delivered by 12pm on the day I requested. Excellent service and tracking I will use currency club from now on and will recommend 100%. Thankyou currency club.

Very swift good advice Very good on communication I would use again

The whole point in ordering from the Currency Club is that they offer small denomination notes which I ordered. When I received the currency it was ALL in the largest denomination possible, what was the point in offering this service if you could not provide it? I will NEVER use Currency Club again.

Transaction was reported as declined in error. My bank did not decline the payment and money was debited from my account . It will it now take several days and much inconvenience to get my money credited back to my account. I placed another order with one your competitors and it went through quickly without a hitch. Dreadful experience, will not recommend it use currency club in future

Was very happy with my order of Japanese yen which came as promised this morning by Royal Mail. Good quick service. I will use this service again.

No reply to emails. Trust went out the window.

The currency Club offered a great exchange rate. The whole system was quick and straightforward online - no need to find a beaureau de change, etc. They delivered my Euros by secure post exactly as promised on the day agreed. I'll definitely use the Currency Club again.

I have started using The Currency Club to obtain my US$ currency needs. Without going into too many details I have a regular requirement for US$ from $500 to $2500. Whilst I appreciate this is relatively small numbers for commercial dealings it is ideal numbers for travel and incidentals. They are swift, accurate and give as good a rate as I would get from a major currency dealer especially in light of the small values, I know because I buy US$ for my company's overseas payments. They have consistently better rates than their high street competitors. I am very glad I found them and would not hesitate to recommend them to anyone looking for smaller quantities of currency

Excellent service from currency club ordered dollars on Friday at 4/15 it was bank holiday on the Monday post office we’re on strike on Wednesday got my dollars first thing Thursday morning ordered in plenty time got tracking number and could track my money excellent service

Placed on order on the Monday and foreign currency arrived in the ideal denomination before 10am today. We’ll done on being a pleasure to do business with. Was weary at first but the great rates were enough to convince me to give it a go. Well done on the excellent communication . Will definitely be back again.