Singletrack Bikes www.singletrackbikes.co.uk

★★★★☆
4.4
86.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“Didn't honour order”

★☆☆☆☆

written by Richandy on 03/04/2021

Didn't honour my internet order. No issues with ordering process. Instead, they're taking orders for items that are not in stock. I subsequently noted poor reviews of this business elsewhere. I should have been more diligent. Buyer beware!

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“laborious, poor communication, slow”

★★☆☆☆

written by gee-rider on 26/02/2014

taken a week to dispatch item, emailed to ask why it hadn't been dispatched after 5 working days and received no reply or explanation. Tried calling but got no answer and when dispatch confirmation came through, I see its been sent standard delivery, I'd like to see more urgency, after waiting a week to get it to the post box!

G.mo's Response to gee-rider's Review

Written on: 07/03/2014

My experience of Singletrack Bikes is the polar opposite great service and would definitely recommend!

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“Good selection at reasonable prices but.....”

★★★★☆

written by davidcycle-mechanic.co.uk on 29/01/2014

I use Singletrack for various things that I can't find at other online stores but........... delivery is always the slowest of all the others that I use.......... even slower than from Germany. I am sure they could improve on this and I for one would use them more often if I could get things quicker.

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“Spot on”

★★★★★

written by CTD001 on 27/01/2014

Tifosi seat post was £8 cheaper than any other site and my order arrived on Saturday (exactly when I asked for it). Everything was immaculately packed. Great experience.

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“New 7 speed shifter”

★★★★☆

written by on 22/01/2014

Easy and straightforward to deal with,did`nt charge so much P+P as the others.Well wrapped parcel too.Thanks.

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“OGIO 5.0 Endurance Kit Bag”

★★★★★

written by on 09/01/2014

Great bag to keep all of your cycling kit together, plenty of pockets and dividers to keep items separate. Has a padded section in the end for glasses and a place to keep your helmet safe. Well made and well thought out and a great price.

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“Smooth purchase”

★★★★☆

written by FrancoB on 18/12/2013

Although the item was not in stock, it did not take long for me to receive my purchase. They do a good job shipping to Canada. I could track it all the way. No stress.

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“great, awesome, excellent”

★★★★★

written by on 29/11/2013

A pleasure to deal with such a great shop. Ordered orange 5 29er, great deal with loads of help and info from guys. ordered bike on sunday and was riding it on wednesday. Now thats what i call service, they built the bike and even helped me set up forks n shock to suit my wieght and riding style. The guys even showed me some excellent trails to ride in my local area. Would highly recommend them if buying a ten grand road bike or an inner tube.

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“Quick and easy transaction”

★★★★★

written by on 26/11/2013

Product was just as described, good price and easy delivery.

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“Item dleivered to time and as described. Thank you.”

★★★★★

written by on 26/11/2013

Item dleivered to time and as described. Thank you.

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“Great prices, fast delivery”

★★★★★

written by on 24/11/2013

After much searching, went with Singletrack due to the excellent prices. Wasn't disappointed.

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“Sealskinz cap”

★★★★★

written by on 23/11/2013

Ordered on Sunday ,received on Tuesday,great service,product exactly as described.

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“Excellent Retailer”

★★★★★

written by on 23/11/2013

Superb range of items at really competitive prices and rapid delivery.

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“Great value, speedy despatch, goods as described.”

★★★★★

written by on 23/11/2013

Ordered these winter cycling boots on on eBay, the auction closed late on Sunday night. Goods arrived as promised on Tuesday and notification of despatch was posted early Monday. From a service perspective I could not wish for more.

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“felt f1 shamal wheels”

★★★★★

written by on 22/11/2013

Excellent products at a great price. Can't complain

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“Rear Light Bracket”

★★★★★

written by on 22/11/2013

Got the Blackburn seat post light bracket I wanted after hunting around various Online suppliers and at a great price!

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“Great prompt service!”

★★★★★

written by on 22/11/2013

waz pondering small or m frame for road bike and Singletrack didn't just consult a guide but got in touch with manufacturer!

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“Amazing customer service!”

★★★★★

written by on 22/11/2013

Originally I entered into a finance agreement for the wrong bike, the Saracen Myst Pro. I had meant to go for the Kona Operator 2013, the single track were brilliant in sorting out the agreement and we're really understanding about my stupid mistake. I would recommend them to anyone, for their choice of products, easy navigation of the website, very reasonable prices for top end models. And of course for the fantastic customer service, I have already recommended them to friends and they are impressed just the choice let alone everything I have told them. We'll done

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“Great service!”

★★★★★

written by on 22/11/2013

Spoke to friendly staff, received my order the next day. Perfect!

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“Well priced Pearl Izumi”

★★★★★

written by on 22/11/2013

Very pleased with these Pro Softshell gloves, I read a recent magazine review & was determinrd to buy some. Lots of other outlets did not have the type or complete range and the size I wanted. single track had the item and they arrived in a very quick std delivery. The quality of this glove is fantastic, I suffer from heat loss in my hands and these are better than all my motorcycle glove and being designed for cycling they are very flexible. The site was very easy to use and I was tempted into a inner helmet hat, also the biz.

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