Cash 4 Phones Reviews - www.cash4phones.co.uk

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★★★☆☆
2.6 / 5
42% of users recommend this
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★☆☆☆☆

“Not a reputable company at all. ”

Written on: 30/11/2013 by NW17 (1 review written)

After posting my 2 phones at the end of October I am yet to receive payment. Two weeks passed before I attempted to contact cash4phones. Not only is it extremely difficult to get in contact with them, but it is also a miracle if you receive a reply. You cannot use their contact us form without a barcode ID, which is all very well of you have it or are able to log in to your online account. I contacted them 4 times. I then received a response a week later stating they had my phones but were… Read Full Review

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Womentalking's Response to NW17's Review

Written on: 03/12/2013

This is exactly what has happened to me, i can no longer log into my account.
Any suggestions??

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Kjone205's Response to NW17's Review

Written on: 04/12/2013

I am really aggrieved to say that this happened to me too. I have previously used them and had excellent service but am still waiting for money offered for my phone. Like the person above I have tried contacting them through various email addresses that are listed and my account too has been closed. This obtaining goods through diception isn't it? Anyone have a phone number for this company because I cannot find one.

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★☆☆☆☆

“Don't use ”

Written on: 30/11/2013 by Fyfey888 (1 review written)

I sent my phone in they received on the 5th November, no confirmation that they had even my received my phone until I sent email. They updated my account to say it passed and the payment offer which was the same changed to payment pending this was on the 15th nov. Email received on 18th to say confirmation email will be sent saying payment date. It's now the 30th nov still not received email payment still pending, sent email several times still no response from them. Tried to phone the 0845… Read Full Review

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★☆☆☆☆

“Do not use this company. They say they pay out within...”

Written on: 28/11/2013

Do not use this company. They say they pay out within 3 days of receiving your phone. They have had mine for 2 weeks now and still had no money. Had an email today and say they are looking at my phone and could take 10 days to get any money assuming they say the phone is ok. I know my phone was in pristine condition when I sent it to them. But like everyone else who I have heard of They will probably say it is damaged. I wish I had read the reviews about them before I sent them my phone… Read Full Review

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★☆☆☆☆

“do not use ”

Written on: 28/11/2013

Sent phones in good condition because of price offered only to be told like others they were not and offered less then half the price advertised. Because of the money they were asking to return the phones decided to accept offer. That was back in October and in spite of varies e mails and trying to get on the phone have still not received money. Surely this should not be allowed and someone should help all the customers who have been done. They have our goods and we have no money please help… Read Full Review

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★★★☆☆

“CASH 4 PHONES”

Written on: 27/11/2013 by Leece1977 (1 review written)

I posted off my partners phone on the 7th November. Having heard nothing from the company and my profile still not indicating phone received I e-mailed the company...I checked reviews relating to the company which didn't paint a pretty picture of them.... I emailed constantly and sent a recorded delivery letter and still no reply... I gave up hope of ever receiving the money when I received a call apologising for the delay and was advised that the delay was due to a technical hitch... They… Read Full Review

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★☆☆☆☆

“I sent two phones away to be recycled. Both in very...”

Written on: 27/11/2013

I sent two phones away to be recycled. Both in very good condition. A week later I receive two emails to say both phones had excessive wear and tare/scratching, and that the estimated recycle price would be severely reduced. I did consider to have the phones sent back to me however having to pay £9 per phone for postage and packaging forced me to accept the offer. I received two further emails to say I would receive payment within 7 - 10 working days. Six weeks later I am still waiting to… Read Full Review

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★☆☆☆☆

“Please avoid this company at all costs!!!!”

Written on: 27/11/2013 by kellyj77 (1 review written)

Like all the other reviews do not use this company. I have waited over 2 months for my money - they say they can't send me my mobile back as it has been recycled - they then lie and say its being dealt with and I will get my money in 14 days then its 7 then its been referred to a manager - ALL LIES. Please don't use this company. I've also heard lots of times people send a working phone they say there not working when received so they pay a lesser amount - all don't pay at all. I think the… Read Full Review

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★☆☆☆☆

“none payment ”

Written on: 26/11/2013 by lisa139 (1 review written)

Sent in 2 phones in July still have not received cheque :( tried again and again to contact them directly by email and phone but no answer. Wouldn't use them again as they still haven't paid the £134… Read Full Review

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★☆☆☆☆

“Just sent my phone off”

Written on: 26/11/2013 by monkeyface84 (1 review written)

I have just sent my lovely I phone 4S off yesterday in perfect condition and then I find all these reviews, I'm so annoyed with myself. Sounds like the sight needs to be out down. Has anyone actually received their money? I am relying on it for Xmas presents. This is disgraceful what they are doing, surely the sight should be shut down! Wish I had done my research now. So annoying!! Doubt I will get money accepting I've made a mistake x… Read Full Review

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★☆☆☆☆

“In August I sent my iphone4 to cash4phones - they...”

Written on: 26/11/2013 by Dibrooks (1 review written)

In August I sent my iphone4 to cash4phones - they offered a lower payment - I couldn't discuss this as there were no contact details - eventually they sent an email saying a cheque would be sent. Never got it. Managed to contact them and was told another would be issued after they check the first wasn't cashed. Still no cheque - they obviously have no intention of paying and have stolen my phone… Read Full Review

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★☆☆☆☆

“I sent my Nokia lumina 925 to this company as they...”

Written on: 25/11/2013 by Tony1988 (2 reviews written)

I sent my Nokia lumina 925 to this company as they offered £175 they received the phone 30/10/2013 and by 11/11/2013 I was changed to accepted payment pending I waited over a wk when I emailed to which I had no response. At this point I was a little concerned and searched google to see all these bad reviews! I messaged them threatening legal action still no response but now my account no longer exists with them!! DO NOT USE THEM… Read Full Review

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★☆☆☆☆

“TOOK MY PHONE AND NOT PAID OUT”

Written on: 23/11/2013 by petelpool (1 review written)

Quoted me £178 for an Apple iPhone 4S 16GB, sent the phone off in the pack they provided...four weeks later i still have no phone returned, no money for the phone and NOT A SINGLE REPLY from the many emails i have sent them and even sent them a recorded letter as advised by Trading Standards. They never answer their phone numbers, the owners are Cypriot theives who keep changint their name currently they are called C4P Holdingd Ltd and if you check them out they have REQUESTED TO CLOSE THE… Read Full Review

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★☆☆☆☆

“Cash4phones”

Written on: 22/11/2013 by Boxster667 (1 review written)

Sent my 6 month old I phone on the 26/10 , by registered and signed for and have heard nothing at all from Cash4phones and any e-mails have bounced back. What should I do ? … Read Full Review

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★☆☆☆☆

“I cannot believe i was stupid enough not to read...”

Written on: 20/11/2013

I cannot believe i was stupid enough not to read reviews before using. I sent my blackberry to them and they claimed it was not in working condition (which it was) nevertheless I accepted the offer as I could not be bothered to deal with the hassle and have received no money. I have contacted them several times and the first time i emailed they sent me a rude reply saying it had not been '14 WORKING days'. I then have emailed everyday since the 14 days was up and have received no reply. ITS… Read Full Review

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Bruce11's Comment

Written on: 22/11/2013

I have emailed them rang them and you just cant get through . Im same I cannot believe I never read the reviews first. I have emailed watch dog and trading standards , so I will see if they can do anything. I cannot believe the police are not doing anything ..

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★☆☆☆☆

“Bunch of hooligans”

Written on: 20/11/2013 by lloydy1066 (1 review written)

I think you can all see the general gist of peoples thoughts towards this sorry outfit. Sent a phone through to them which was in extremely good condition. Little to no scratches, do screen damage. Only problem was some dust had got behind the screen. The final quote I got back from them was fro a third of the original offered price. Appreciate cost will usually go down but my phone did not warrant an offer of a third of the price! Accepted the offer because couldn't be bothered to fight a… Read Full Review

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Margom's Response to lloydy1066's Review

Written on: 27/11/2013

My experience is similar. reduced offer, which I accepted as was naïve about this company. I too should have done some research. Lesson learned. Now no payment received. Doesn't look likely I will get any money either

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★☆☆☆☆

“Do not use this company!”

Written on: 20/11/2013 by Millie-83 (1 review written)

Awful company! I sent them my phone which they received recorded delivery on 11/11/13. As of yet I have had any money of them or not even aknowledgement that they have my phone! I have sent many emails and tried to call several times, they do not respond or answer! Like many others I wish I would of checked the reviews before sending them my phone. I am know going down the route of trading standards… Read Full Review

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★☆☆☆☆

“Avoid at all cost”

Written on: 19/11/2013 by Maja_Leika (1 review written)

After recieveng an offer of £45 for my handset I sent it to Cash4Phones. In few days they got back to me saying that there was excessive scraching and they offeret me £16. After long negotiaion they increased the offer, but I was still not satisfied. I asked them to send me a photo, what apparently they couldn't do. Carried on the discussion and they offered me extra £18 ( on top of £16) which I accepted. I got my £16 but nothing more. I contacted them on a number of occasions and never… Read Full Review

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★☆☆☆☆

“I SENT MY PHONE IN IN SEPTEMBER 2013 I WAS QUOTED...”

Written on: 19/11/2013 by BELLAROSA (1 review written)

I SENT MY PHONE IN IN SEPTEMBER 2013 I WAS QUOTED £237.00 THEY DID NOT EMAIL ME I CONTACTED THEM VIA EMAIL THEY SAID MY PHONE WAS IN VERY BAD CONDITION AND ARE ONLY PAYING £94 I COMPLAINED THAT I HAD NOT RECEIVED AN EMAIL AFTER 5 DAYS STATING WHAT THEY WILL PAY. THEY SAID THE PHONE HAD BEEN RECYCLED. I HAVE NOT RECEIVED THE £94. WE MUST ALL REPORT THIS TO THE OFFICE OF FAIR TRADING TV NEWSPAPERS IE SKY NEWS AND THAT WAY THESE PEOPLE WILL BE BROUGHT TO JUSTICE. MY PHONE WAS IN EXCELLENT… Read Full Review

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★☆☆☆☆

“NEVER USED THIS SITE”

Written on: 19/11/2013 by RHS1864 (1 review written)

i have to say this is the worst site i have every sold anything on, NEVER replied to one email, the phone was posted on 29/10/11 and they got on 01/11/13, (confirmed by royal mail) but they said that they didn't get it until 11/11/13 to date i still have not got any form of communication from them or payment, NEVER USED THIS SITE… Read Full Review

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★☆☆☆☆

“SO ANNOYED!”

Written on: 19/11/2013 by gemsgirls (1 review written)

Sent 2 phones to Cash4Phones-quoted £142.00 for both in working condition (both were very well looked after,very minor scratches if any!) Two weeks after sending phones in provided envelope-bubble wrapped and sent by recorded delivery-message from Cash4Phones-'Due to excessive wear and tear (erm no!) we can now offer £56.80. If you do not want to except this offer just pay £8.75 for the return'. Desperate for the money (single mum of 2) i decided to except this pathetic offer! This was then… Read Full Review

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