RPC Recycle Reviews - www.rpcrecycle.com

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2.8 / 5
380
44.5% of users recommend this
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“Worse service ever”

Written on: 30/10/2015 by vvMartinez1960 (1 review written)

I am sorry I used this company to recycle my phone with The customer ser vice is a complete joke There are far better companies out there… Read Full Review

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“Slow Payment”

Written on: 29/10/2015 by Sienna1967 (1 review written)

Offered the best price , but payment was very slow ( 17 days from receipt of phone)… Read Full Review

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“- User-friendly - Clear instructions - Good price for...”

Written on: 23/10/2015 by Phoebe295 (1 review written)

- User-friendly - Clear instructions - Good price for my handset … Read Full Review

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“Excellent service”

Written on: 15/10/2015 by Lucky09 (1 review written)

I would say it great recycle for phones also fast service.. I would recommend this one to anyone. 10/10… Read Full Review

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“DONT TRUST THIS COMPANY”

Written on: 12/10/2015 by CeceliaWarren128 (1 review written)

I sent of my phone for £112 (Iphone 5) which was in excellent condition-there was a tiny chip in the screen protector which can be removed but according to this company my phone was damaged and they then said that they had amended my quote to knock £33.60 off the price. I had to send the parcel by special delivery which cost me over £8 and then I have to pay another £3 to get my phone back so I can get a reasonable price for it. DO NOT send your phones to this company if they reduce the… Read Full Review

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“Horrible rippers, never send to them, ”

Written on: 10/10/2015 by SamuelPollock (1 review written)

They offer good price initially later on when they received the phone they reduce the price and on top of that we send £3 for delivering the phone back these guys are total cheats… Read Full Review

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“Samsung S3 Mini”

Written on: 22/09/2015 by Maxwellul454 (1 review written)

I have dealt with a few phone companies over the years, but RPC are the best yet, no haggling, sending numerous emails to take the price down, the price I first was offered was the price I received. Well done for a great service. Looking forward to dealing with you in the future… Read Full Review

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“fantastic service!”

Written on: 18/09/2015 by rockasspenguin (1 review written)

Given an estimate of the price to expect. Easy instructions on how to send the phone. With the facility to track the order so you know at what stage it is. Money transferred to the account with an email confirmation. Would certainly recommend this company… Read Full Review

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“Does what it says on the packet, thats about it.”

Written on: 11/08/2015 by ccWaugh473 (1 review written)

Competitively priced servie but payment took 2 weeks from the date they recieved the phone. Average service at the most!… Read Full Review

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“Selling your mobile”

Written on: 16/07/2015 by jmMarsh369 (1 review written)

Never done this before - it was so easy. E-mails sent to alert you of progress + you can check progress via your account. It took around 3 weeks total complete from point of selling on-line to money showing in bank account. Amount paid was the amount agreed / shown on-line. Need to factor in cost of sending phone (1pm delivery as recommended by RPC = £7.25)… Read Full Review

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“Good service but slow payment compared to others ”

Written on: 24/06/2015 by 347Weber (1 review written)

Good service but slow payment compared to others… Read Full Review

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“Late payment - avoid”

Written on: 11/06/2015 by Mayrax389 (1 review written)

I've used RPC three times in the past and they were excellent. They paid what they said they'd pay and paid promptly, so I didn't hesitate to use them again. Emphasis on the past tense here! Something has changed at this company within the last couple of years, however. A simple Google search of their name (which I did not do beforehand) reveals a lot. They were reasonably quick to send my post pack to me, but I did receive a reminder email to post them my phone before I'd received the… Read Full Review

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“Average”

Written on: 31/05/2015 by 424Daugherty (1 review written)

Gives best price online for recycling mobiles. but takes almost two full weeks to receive the payment. I sent the mobile and it was checked and accepted immediately, to be sat about for two weeks eventually to be paid, unsure on why it takes so long for them to send payment. dont read the other reviews saying payment was instant as soon as mobile was received because thats a clear lie. they shouldnt be posting those on this website if its clearly untrue… Read Full Review

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“Good company gone Bad”

Written on: 15/11/2014 by Lifey (3 reviews written)

Have used RPC twice before,they were good and payment was fast, not so this time, my item was checked/accepted on 4th Nov, their own website says payment processed within 7 working days of this, they are in breach of their own contract by not doing this, have sent 4 emails to them they do not even have the courtesy to answer. No payment from them. and no idea now that they will pay at all as they won't answer emails, have had to contact office of fair trading now, as I will not let them… Read Full Review

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“Okay”

Written on: 15/11/2014 by FionaYoung296 (1 review written)

Very slow payment, took around 2 weeks. No communication from customer services either after 3 messages sent to them. No emails either letting me know the progress of the order. However, got a good price for my handset. Seems RPC have too few staff and too much business at the moment - fair do's!… Read Full Review

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“They don't pay what they advertise”

Written on: 30/08/2014 by MakenaByrd (1 review written)

Even pristine phones will not get the advertised amount as they will use any excuse ie scratches on face even when there are none to half they amount offered. As you also have to pay for the phone to be returned a lot of people just accept the offer to avoid hassle. Joke company avoid at all cost. You have been warned !… Read Full Review

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“wish i could rate no stars ”

Written on: 28/08/2014 by JanessaBuchanan73 (1 review written)

This company is absolute rubbish, it has taken over a month to get my money after dozens of phone calls over a few weeks to get my money every call saying they are processing it and it will be in my account in 2 days. They did that 3 times and even emailing me saying that they have processed it and the payment has been made to which it didn't they outright lied to me to. and refusing to answer my calls for 3day and the gall if putting the phone down on me I am NEVER using this company again and… Read Full Review

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“Recycle Blackberry”

Written on: 26/08/2014 by Kane134 (1 review written)

Site looks professional, however no payment after 2 weeks of sending the old handset. I tried calling but message stated no one available to take the call whatever time I tried. I then had to submit two emails via the contact form before any acknowledgement was made. I then received an email back the following day stating payment would be made within 2 days and apologies for the delay. The company put it down to an automative fault? I suspect that if I hadn't pursued the matter I wouldn't have… Read Full Review

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“Don't bother!!”

Written on: 22/08/2014 by Triv69 (1 review written)

I sent my phone off as got offered good price, surprise surprise, they then emailed me stating there was a fault with the phone (worked perfectly fine and was in excellent condition when I sent it) and offered me a much lower price which was nearly half of original offer, I decided to accept as I didn't want the hassell of paying and waiting for phone to be returned. This was at the beginning of August and I'm still waiting for payment. I've emailed them numerous times, no reply, I've tried to… Read Full Review

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“Bunch of criminals”

Written on: 20/08/2014 by personal.emmag (1 review written)

Initially impressed by their offer price and apparent review rating on the comparison site I used I wish I'd never heard of them. It all seemed to go so well before they reduced the offer by more than a third citing damage that was not there when I posted it. I e-mailed - Nothing, I phoned - no answer, I e-mailed again - nothing, I called their head office, receptionist took a message and said some one would call me back - guess what? Nothing. I have now paid their £3 postage and handling… Read Full Review

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