RPC Recycle Reviews - www.rpcrecycle.com

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2.7 / 5
42% of users recommend this
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“slow payment broken promises”

Written on: 20/07/2014 by Collinq230 (1 review written)

Was told I would get the payment on on day but never received it was then told I would get it by other date but still no payment so very slow and poor service wont be using again in the future… Read Full Review

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“Good price, slow payment...”

Written on: 18/07/2014

I'll make this short and to the point. The first stages of the process where prompt and efficient, i received my postal package within a couple of days, and after sending it off my value was confirmed around a day or two after they had received it. So by this point it had taken approximately 1 week from me first visiting the website and setting up my account, my phone's value was confirmed on the 1st of July. This is now the part where RPC has dissapointed me. Now being 2 weeks on from the… Read Full Review

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“Shockingly slow payment process”

Written on: 17/07/2014 by Jenkins107 (1 review written)

Though RPC were quick to process the phone with regards to its suitability, the payment process turnaround has been appallingly slow. It has taken over 3 weeks for a message to sent to tell me payment has been sent and I'm still awaiting for the monies to appear in my bank account. If RPC wish repeat business, this has to improve… Read Full Review

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“Not impressed”

Written on: 16/07/2014 by 159Bates (1 review written)

I was happy with the price but then it took way to long to be processed and still not got my money… Read Full Review

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“Load of rubbish”

Written on: 15/07/2014 by Steve-Hague (1 review written)

I sent them a perfect Samsung Galaxy S3 it had a cover on the face from day 1, no marks perfect working condition. They received it on 1/07/14 I finally got paid 15/07/14. That is not the way to do business… Read Full Review

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“Still waiting for money!”

Written on: 15/07/2014 by coachsam7 (1 review written)

I looked around on comparison sites and this company came up with a good amount and seemed quite good. I sent my phone on 3rd July and on the 4th July they checked and approved it....I'm still waiting for the money. I have had no communication from them and I have chased twice to be told 'payment can take 7 working days' the first time and then the second time I was told 'ive just had a look and your payment will be processed in the next few days. my status on my order hasnt changed to 'order… Read Full Review

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“CAUTION Required”

Written on: 15/07/2014 by deskyeti (1 review written)

Please make sure you have high-res close-up photographs of any device you send in to RPC Recycle. I'm not saying my phone was deliberately marked after it arrived, who knows, it could have jiggled around a lot in the original packaging during the long and arduous journey up the A140 to Norwich causing a series of scratches to appear just above the LED indicator. Offer a reasonable price in the first place for a two year old touch-screen BlackBerry rather than tempt people with an inflated… Read Full Review

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“Could do better”

Written on: 14/07/2014 by cduance (1 review written)

Everything was fine apart from waiting 7 working days and my status still not being moved to payment sent. Emailed yesterday and had a reply saying they would chase accounts department which they did and earlier this evening received email saying payment on its way just have to wait another 3 - 5 days for back payment to clear… Read Full Review

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“Painless and hastle free”

Written on: 14/07/2014 by FelixPatton (1 review written)

The stated price was significantly higher than competitor sites. From sending the handset to receiving payment took two weeks and I was paid the full stated price for a good condition phone. Thanks you RPC… Read Full Review

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“Still waiting for my money”

Written on: 14/07/2014

RPC quoted the best price for my HTC one X so I duly sent it to them on 17th June. They provided a very thin padded envelope and a Freepost sticker. There was an option to send the phone special delivery but that cost quite a bit more. I received an email on 19th June saying that they received the phone and it was undergoing testing. The communication from them then ceased. A couple of days later I checked my account and the phone had passed testing so all I had to do was wait for my… Read Full Review

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“Sham Company”

Written on: 13/07/2014 by Blackwellux375 (1 review written)

Sent my fairly used Iphone 5 16G which is just a year old after I was told on their website it I could trade it for £204. I spent £8 posting it to their office in Norwich, only for them to tell me the phone was worth £40 after their technicians have looked at it. Now am asking for my phone to be returned back to me and I was no more going to trade it and they are charging me £3 to be paid to them within 7 days or else they will forcefully pay me the £40. Ridiculous!!!… Read Full Review

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“Stay away ”

Written on: 12/07/2014 by hoWren311 (1 review written)

This company , will tell u a price for your phone but u won't get it , they will make up some rubbish , don't use this company , 3 weeks and still no payment , keep saying they sent payment , do yourself a favour run a mile… Read Full Review

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“To long getting money”

Written on: 12/07/2014 by Kamryn292 (1 review written)

I know it Said it could take upto 7 working days to get your money. But they wait until the final day before sending out the money then inform you that it could take another 3-5 working days to clear in your bank account. So in total you could wait upto 12 working days to get your money. Which I think in this day and age is far to long. I only went with this because it said get your money with in 5 days… Read Full Review

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“Adjusted price”

Written on: 10/07/2014 by DravenGibson273 (1 review written)

Wish I had read the reviews 1st. They reduced my payment by 30% due to light scratches on the screen. Hmmm this phone had had a screen protector on all its life...... If there were any scratches they will have been insignificant. Looks like they just play a numbers game. Offer the best price then reduce it when they have your phone, in the hope a certain percentage of people will simply accept it. Bit like the old bait and switch tactic. Well we live and learn. Would recommend you explore other… Read Full Review

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“Awful company”

Written on: 09/07/2014

Terrible service, sent the phone which was downgraded due to excessive scratches on the screen ! Absolutely not true but they know that I have already paid postage and then want £3 to send it back to me! Advertise high rates but obviously a company with the morals of a slug! I wrote an email asking for the phone to be looked at again , suprise suprise no response and when I phoned ( 0844 of course) they said they didn't have an email and also now payment processed at lower rate but will be 10… Read Full Review

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“to long to get money”

Written on: 09/07/2014 by Steve816 (1 review written)

I know it said upto 7 working days but they wait until the last day to send then you have to wait another 3-5 days to get your money. So in total you have to wait for 10-12 working days for your money. Which in this day and age I think is far to long… Read Full Review

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“Very Slow Service”

Written on: 05/07/2014

Unlike some of the other clients RPC did agree the full price for my phone however when it comes to payment they are very slow. I sent the phone on 18th of June and it took them until the 24th to appraise it. They have emailed today, 4th July, to advise me that payment has been sent to my bank account however they say that this can take 3-5 days to transfer into my account. I have dealt with other recyclers in the past and have never had to wait this long for my cash. I won't use them again and… Read Full Review

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“Dissapointed”

Written on: 02/07/2014 by ldTobin265 (1 review written)

Everything sounded great from their website and the price they offered was good but they ignored my email and had to call them to get payment to be sent. They have had my phone for over 2 1/2 weeks and still waiting for the payment. i normally use envirophone who did not offer as much as rpc but have always sent the payment within a few days. Won't be recommending to anyone i know… Read Full Review

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“This is the first time I've used this site everything...”

Written on: 28/06/2014 by EmmyRoach85 (1 review written)

This is the first time I've used this site everything went ok until the money transaction had to phone RPC recycle several times and I'm still waiting(well over two weeks)… Read Full Review

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“Fair service but payment was slow”

Written on: 27/06/2014 by 212Owens (1 review written)

Payment was slow. Took 15 days from when my phone was received and accepted by RPC to when the money reached my bank account. But atleast they didn't try to renegotiate the price for unjustified reasons like some of the other phone recyclers! Would probably use again… Read Full Review

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