RPC Recycle Reviews - www.rpcrecycle.com

★★★☆☆
2.8 / 5
366
43% of users recommend this
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“Beware of these people!!!”

Written on: 23/12/2015 by JaneMurdoch (2 reviews written)

I sent my old handset to RPC. This had ALWAYS been kept in a case or cover, complete with screen saver and was in near brand new condition when I sent it. However, when they received it they emailed me to make a much reduced offer than had originally been made, saying the handset was showing signs of wear on the sides, back and screen. RUBBISH. This is very obviously a ruse so that they can make an increased profit at my expense. Shame on you RPC. Disgraceful behaviour!… Read Full Review

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“RPC recycle would use again”

Written on: 14/12/2015 by Firemnsteve (1 review written)

After reading some negative reviews about prices being reduced due to damage and not paying the displayed amount, all I can say is check your tablet or phone for damage and tell the truth. I recycled my iPad Air 2 with roc recycle was given an online quote, within a couple of days received the postage bag and sent it off by recorded delivery. Next day I received and email saying they had received my pad and everything was as stated and I received full quoted price. No hassles and best price… Read Full Review

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“Great Service”

Written on: 13/12/2015 by MaxCoyne (1 review written)

Couldn't fault this company. This is the second time I've used them. I went with the option of them sending me a padded package envelope. I found the instructions really clear in terms of what I needed to provide and also what not to do when sending it to them. I found the communication from them to be excellent. They emailed me to remind me to send it and said to ignore it if I had already sent it (which I had done). I got another one to let me know they had received it. I received a third… Read Full Review

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“payment for returned phone”

Written on: 29/11/2015 by Hessxz208 (1 review written)

i am very pleased with the entire proccess of having my phone returned to you.every thing i was told would happen did so.so efficiently.thank you… Read Full Review

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“Very, very slow at sending payment ”

Written on: 07/11/2015 by Higginsih427 (1 review written)

Quick enough at letting you know they have the phone and checking it over but then confirm bacs payment will be made but not until weeks after. Go somewhere else if you like to receive your money within a reasonable time period… Read Full Review

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“Avoid like the plague”

Written on: 03/11/2015

Was quoted £126 for an Iphone 5S. Before we shipped the phone it was checked for any scratches (none evident) and a screen protector was left attached to help protect during transit but our offer was revalued to £100 on receipt due to "Scratches on Screen". I have tried to use the "email/message" function on the RPC website to contact on several occasions between 18.10 - 03.11 but to no avail. I have tried calling the contact number on the RPC website on several occasions but despite being… Read Full Review

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“Worse service ever”

Written on: 30/10/2015 by vvMartinez1960 (1 review written)

I am sorry I used this company to recycle my phone with The customer ser vice is a complete joke There are far better companies out there… Read Full Review

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“Slow Payment”

Written on: 29/10/2015 by Sienna1967 (1 review written)

Offered the best price , but payment was very slow ( 17 days from receipt of phone)… Read Full Review

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“- User-friendly - Clear instructions - Good price for...”

Written on: 23/10/2015 by Phoebe295 (1 review written)

- User-friendly - Clear instructions - Good price for my handset … Read Full Review

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“Excellent service”

Written on: 15/10/2015 by Lucky09 (1 review written)

I would say it great recycle for phones also fast service.. I would recommend this one to anyone. 10/10… Read Full Review

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“DONT TRUST THIS COMPANY”

Written on: 12/10/2015 by CeceliaWarren128 (1 review written)

I sent of my phone for £112 (Iphone 5) which was in excellent condition-there was a tiny chip in the screen protector which can be removed but according to this company my phone was damaged and they then said that they had amended my quote to knock £33.60 off the price. I had to send the parcel by special delivery which cost me over £8 and then I have to pay another £3 to get my phone back so I can get a reasonable price for it. DO NOT send your phones to this company if they reduce the… Read Full Review

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“Horrible rippers, never send to them, ”

Written on: 10/10/2015 by SamuelPollock (1 review written)

They offer good price initially later on when they received the phone they reduce the price and on top of that we send £3 for delivering the phone back these guys are total cheats… Read Full Review

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“Samsung S3 Mini”

Written on: 22/09/2015 by Maxwellul454 (1 review written)

I have dealt with a few phone companies over the years, but RPC are the best yet, no haggling, sending numerous emails to take the price down, the price I first was offered was the price I received. Well done for a great service. Looking forward to dealing with you in the future… Read Full Review

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“fantastic service!”

Written on: 18/09/2015 by rockasspenguin (1 review written)

Given an estimate of the price to expect. Easy instructions on how to send the phone. With the facility to track the order so you know at what stage it is. Money transferred to the account with an email confirmation. Would certainly recommend this company… Read Full Review

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“Does what it says on the packet, thats about it.”

Written on: 11/08/2015 by ccWaugh473 (1 review written)

Competitively priced servie but payment took 2 weeks from the date they recieved the phone. Average service at the most!… Read Full Review

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“Selling your mobile”

Written on: 16/07/2015 by jmMarsh369 (1 review written)

Never done this before - it was so easy. E-mails sent to alert you of progress + you can check progress via your account. It took around 3 weeks total complete from point of selling on-line to money showing in bank account. Amount paid was the amount agreed / shown on-line. Need to factor in cost of sending phone (1pm delivery as recommended by RPC = £7.25)… Read Full Review

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“Good service but slow payment compared to others ”

Written on: 24/06/2015 by 347Weber (1 review written)

Good service but slow payment compared to others… Read Full Review

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“Late payment - avoid”

Written on: 11/06/2015 by Mayrax389 (1 review written)

I've used RPC three times in the past and they were excellent. They paid what they said they'd pay and paid promptly, so I didn't hesitate to use them again. Emphasis on the past tense here! Something has changed at this company within the last couple of years, however. A simple Google search of their name (which I did not do beforehand) reveals a lot. They were reasonably quick to send my post pack to me, but I did receive a reminder email to post them my phone before I'd received the… Read Full Review

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“Average”

Written on: 31/05/2015 by 424Daugherty (1 review written)

Gives best price online for recycling mobiles. but takes almost two full weeks to receive the payment. I sent the mobile and it was checked and accepted immediately, to be sat about for two weeks eventually to be paid, unsure on why it takes so long for them to send payment. dont read the other reviews saying payment was instant as soon as mobile was received because thats a clear lie. they shouldnt be posting those on this website if its clearly untrue… Read Full Review

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“Good company gone Bad”

Written on: 15/11/2014 by Lifey (3 reviews written)

Have used RPC twice before,they were good and payment was fast, not so this time, my item was checked/accepted on 4th Nov, their own website says payment processed within 7 working days of this, they are in breach of their own contract by not doing this, have sent 4 emails to them they do not even have the courtesy to answer. No payment from them. and no idea now that they will pay at all as they won't answer emails, have had to contact office of fair trading now, as I will not let them… Read Full Review

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