RPC Recycle Reviews - www.rpcrecycle.com

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2.8 / 5
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“Best payout value”

Written on: 27/04/2016

I recently sold my 2-year old iPad Air to RPC recycle, They offered the best price of all the online recyclers - £12 more than the nearest competitor. The iPad was in good condition (I kept it in a good case, though didn't use screen protectors) and I sent it well packaged by Royal Mail Special Delivery, as they advise. RPC promptly emailed to say it had arrived & emailed again within 2 days to say they accepted it & would pay the full amount offered. They emailed again about a week later to… Read Full Review

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“Slow to pay”

Written on: 14/03/2016 by 350Vance (1 review written)

I wish I had reviewed on independent sites before sending them my iPad Air 2. While I was offered, on 8 March, the full price I was quoted, according to my account on their website, I won't see my money until 22 March - 2 whole weeks after they received my device. Having used other companies in the past I wish I'd done so again, particularly as the difference was only a couple of pounds. Same day payments are an option for all businesses so why do RPC take so long to make their payments?!… Read Full Review

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“Good price and service, shame about 2week wait for payment”

Written on: 13/03/2016 by Hazeln287 (1 review written)

Good price and service, shame about 2 week wait for payment. But payment did arrive in full on the day they said it would. Best prices around all mobile selling companies… Read Full Review

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“Poor Customer Care - Very Slow Payment”

Written on: 11/03/2016 by SimonCornwall1978 (1 review written)

I chose RPC Recycle because of there online reviews on there OWN website and the amount of money for the phone which was very good compared to other companies. There own website reviews say that you receive your payment immediately once they have your phone tested, that is so not the truth. I sent my phone to them by there recommended postal service which costs you £7.65, they received the phone I never got an email saying they had I only knew when I tracked the package through Royal… Read Full Review

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Simoncornwall1978's Response to SimonCornwall1978's Review

Written on: 11/03/2016

Payment was received the same day as the email sent so please look at that before you use them.

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“Long payment time”

Written on: 21/02/2016 by IsabellaShepherd1949 (1 review written)

I am shocked that with current technology it takes 14 days to process a simple payment… Read Full Review

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“Nice and easy”

Written on: 18/02/2016 by KodyGriffith (1 review written)

The whole process took about 18 days from receipt of phone to transfer of funds to my bank. Regular emails were sent updating on the progress of the order. All in all a good company to do business with… Read Full Review

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“Perfect!”

Written on: 17/02/2016 by Red Fox (9 reviews written)

RPC offered by far the best price for my phone. They sent me a padded envelope and address label and I sent the phone off on a Monday. Two days later I received an email confirming my phone met their criteria and that I would get the full price quoted. A couple of hours later payment was received in my PayPal account. The whole process was straightforward and quick and I would have no hesitation in using them again or recommending them… Read Full Review

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“AVOID IF CAN,price revalued as mst check phone under...”

Written on: 31/01/2016 by Kymani394 (1 review written)

Jan16,was offered 105 for iPhone 5,good price ay!so sent of,(at my expense)then revalued 73,they must of inspected it under a microscope beings that I kept in case with protector,very very disappointed and will never ever recommend to any one,& will continue exploit there revalued prices which are appalling… Read Full Review

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“Shocking Poor”

Written on: 18/01/2016 by Blunty31 (1 review written)

Two weeks to receive payment....... Poor could do a lot better… Read Full Review

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“Changed payment time, very annoying”

Written on: 18/01/2016 by TomBradley1477 (1 review written)

I sent off my phone before New Years (before 31/12/15) where it said I would receive payment within 1 working day, so assumed I would get the money on the 4th of Jan or maybe 5th/6th, didn't receive the money and rang up and was told they had changed the payment period for the new year to 2 weeks so ended up getting the email telling me the money had left themselves on the 18th (today) to find out it can take up to 3 days to come through, so instead of receiving it on the 4th as advertised I… Read Full Review

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“Easy, fast service”

Written on: 16/01/2016 by Schmidtpk238 (1 review written)

I can't believe how quickly the whole transaction was dealt with, even though g j it was over the Christmas period. I think if you follow the very concise instructions you can't go wrong. It is well worth paying for the more expensive postage to ensure that your phone reaches them in one piece, once the phone is received the rest is very quick. I was especially happy with the communication throughout by e mail which gave me great piece of mind. Excellent service would definitely use them… Read Full Review

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“HTC One Mini Recycled Without a Hitch”

Written on: 08/01/2016 by ethel-red (2 reviews written)

Offered an upfront competitive valuation. Although there was an initial delay in RPC sending out the free packaging, I cannot fault their service. When I enquired about the delay, I received an immediate apology and courteous response. And, unlike some companies, they honoured their original valuation and payment was made direct to my bank without fuss. Would certainly recommend and use again in the future… Read Full Review

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“Slow service and no one answer the phone”

Written on: 06/01/2016 by zwReese168 (1 review written)

I should have received the payment by 30/12/2015 and received it on 4/1/2016 Not happy with the service… Read Full Review

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Sophiemitchell95's Comment

Written on: 08/01/2016

I'm sorry to hear you are not happy with the service. Rpc was closed throughout the Christmas period as advised on the website closing 24/12/2015 pm and re-opened 4/1/2016.

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“Good Price Offered”

Written on: 05/01/2016 by Ciara470 (1 review written)

RPC offered the best price for my phone but when I requested the kit to be sent to pack the phone in, I didn't receive it until the 12th day after and the quote only stood for 14 days. Luckily I packed and sent the phone myself before receiving RPC's package or I would have probably exceeded the 14 days and not had as much money so need to look out for that! My order was on 3 December 2015 and I eventually got the money 5 January 2016 straight intp my account (Christmas was in between though)… Read Full Review

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“Simple and efficient”

Written on: 25/12/2015 by HanaCaldwell (1 review written)

Have sold a number of devices through a number of suppliers and dealing with RPC Recycle was as easy as any of them. Will happily use them again… Read Full Review

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“Beware of these people!!!”

Written on: 23/12/2015 by JaneMurdoch (2 reviews written)

I sent my old handset to RPC. This had ALWAYS been kept in a case or cover, complete with screen saver and was in near brand new condition when I sent it. However, when they received it they emailed me to make a much reduced offer than had originally been made, saying the handset was showing signs of wear on the sides, back and screen. RUBBISH. This is very obviously a ruse so that they can make an increased profit at my expense. Shame on you RPC. Disgraceful behaviour!… Read Full Review

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“RPC recycle would use again”

Written on: 14/12/2015 by Firemnsteve (1 review written)

After reading some negative reviews about prices being reduced due to damage and not paying the displayed amount, all I can say is check your tablet or phone for damage and tell the truth. I recycled my iPad Air 2 with roc recycle was given an online quote, within a couple of days received the postage bag and sent it off by recorded delivery. Next day I received and email saying they had received my pad and everything was as stated and I received full quoted price. No hassles and best price… Read Full Review

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“Great Service”

Written on: 13/12/2015 by MaxCoyne (1 review written)

Couldn't fault this company. This is the second time I've used them. I went with the option of them sending me a padded package envelope. I found the instructions really clear in terms of what I needed to provide and also what not to do when sending it to them. I found the communication from them to be excellent. They emailed me to remind me to send it and said to ignore it if I had already sent it (which I had done). I got another one to let me know they had received it. I received a third… Read Full Review

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“payment for returned phone”

Written on: 29/11/2015 by Hessxz208 (1 review written)

i am very pleased with the entire proccess of having my phone returned to you.every thing i was told would happen did so.so efficiently.thank you… Read Full Review

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“Very, very slow at sending payment ”

Written on: 07/11/2015 by Higginsih427 (1 review written)

Quick enough at letting you know they have the phone and checking it over but then confirm bacs payment will be made but not until weeks after. Go somewhere else if you like to receive your money within a reasonable time period… Read Full Review

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