RPC Recycle Reviews - www.rpcrecycle.com

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“payment within 7days of acceptance....not likly! had...”

Written on: 12/08/2014

payment within 7days of acceptance....not likly! had to make 2 phone calls and an email (never acknowledged) to get money sent over. phone got accepted on 25th July....got payment sent email 11th Aug. not what I expected… Read Full Review

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“Very Good Price paid”

Written on: 08/08/2014 by Swissnavy666 (1 review written)

I was offered a very good price for my phone of which was verified once phone receieved at RPCrecycle and checked. Much better price than any ohter service for an iphone 5s 16g. Disappointed that payment is slower than others, but I am sure this will be addressed, I can only hope anyway. Communication is responsive, polite and very friendly if you need to contact them either by phone or email. If you do have issues, then do it by email as RPC do respond! I would recommned RPCrecycle, but do… Read Full Review

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“Disappointed customer”

Written on: 08/08/2014 by JewelMacDonald474 (1 review written)

Extremely disappointed. After choosing a great deal for selling my mobile phone, I promptly sent my phone off. I was advised that my mobile had been accepted & this gave me high hopes. From there, on in, things went down hill. On the website it advises 7 working days, for payment, from acceptance however this wasn't honoured. I contacted them twice via e-mail, both were responded to very promptly, and was given an apology & advised it would be sent to the accountants & they would be in… Read Full Review

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“very slow payment”

Written on: 08/08/2014 by KrishHouse202 (1 review written)

Good website. Easy to follow. Packaging received promptly. Tracker system good. Had to ring twice about payment… Read Full Review

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“worst phone recycle company ever”

Written on: 08/08/2014

I was offered £97.50 for my Samsung s3 which was on part with other companies.i sent my pristine 1 year old phone off which still had original protective covers on in its original box. I then 2 days later had a letter from them offering £48 for my supposedly chipped phone that did not work!!!! When I asked for it to be returned low and behold it now had a chip on the outer edge!!! DO NOT USE THIS COMPANY my phone did not even have a scratch on it… Read Full Review

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“Took longer than expected”

Written on: 08/08/2014

Took longer than stated for money to be sent to my account(3 weeks) but on the plus I was able to email/phone and speak to very helpful staff who let me know what was happening. The price offered for my phone was good and I have now received the money in my bank. … Read Full Review

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“Not the best experience of phone recycling I've had.”

Written on: 07/08/2014

Well I have to say I was pretty disappointed with the general service received from this company, which is a shame really as I was offered more money for my old phone than anyone else, but it took almost 3 weeks from me sending in my phone to receiving my money. They approved it on the 22nd of July but only received my money on the 8th August after chasing it up twice and sending a rather unhappy email. I am doubtful I will use these again. … Read Full Review

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“Still awaiting payment”

Written on: 07/08/2014 by Pike180 (1 review written)

I submitted my iphone on 14th July and a re-evaluation descision was taken which I accepted on 22nd July. The status of the order has not changed and I have not received payment. I have had to call to chase twice on an 0844 number and am hoping to receive the payment without the neccesity to chase again. I have read reviews saying they are fast and helpful but I have to say this was not the case with my order. Next time I think I would just use ebay… Read Full Review

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Sandylou40's Comment

Written on: 07/08/2014

Snap I had exactly the same problem, I ended up sending an email stating I'd get in touch with trading standards, amazing I got my money the next day!

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“Sony Experia Z”

Written on: 07/08/2014 by Watkins174 (1 review written)

Overall the site is good, but the payment is slow, from excepting my phone, it took another 3 weeks before I received my payment. But this site gives you the most money for your phone, and so not all is bad… Read Full Review

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“Very delayed in paying!! ”

Written on: 06/08/2014 by Jenbassett8 (1 review written)

Terrible experience. After sending my phone off they acknowledged receipt of my phone on 17.07.2014. They then said it would take 7 working days to process payment - 9 working days later the status still hadn't changed to show they were processing payment so I emailed them. I had an apology and they explained they must have missed me off the bacs transfer and I would receive the money by the end of the week. It's now Wednesday of the following week and I've just had an email to say the payment… Read Full Review

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“Easy process but slow payment ”

Written on: 05/08/2014

Order received and accepted but no payment in 8days. Two calls and three emails (two ignored!) and the money turned up. Not the worst but not the best… Read Full Review

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“0 RATING ISNT AVAILABLE, HAD TO SETTLE FOR 1”

Written on: 05/08/2014 by 265Dixon (1 review written)

phone was received and checked and accepted on the 18/07/14.I have emailed 5 time been replied once. i have made 6 phone calls and they still promise to make payment within a couple of days.today is 05/08/14 and i am still waiting. i have requested for my phone back but they keep making excuses. i am really stuck here, i guess i just have to keep calling and emailing till i get my money back… Read Full Review

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“eco previous comments ”

Written on: 05/08/2014 by craig-Gateshead (1 review written)

Like said previously. Awful service and would not recommend any body use them. Sent a phone in s3 and got revalued due to so called damage to the screen and cosmetic chips around the case. I disagreed with the information sent back to me so they revalued it from 103 down to 75. I accepted but have now waited over 3 weeks. I can't even log in to check my progress. Seems my email address is blocked or something… Read Full Review

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“Reduced offer and late payment”

Written on: 04/08/2014 by Harrisonrw255 (1 review written)

Possibly the worst phone recycling company I've dealt with. They suck you in with an offer higher than other companies. Then when they have your phone they invent faults with it to reduce the price. My Galaxy S3 was immaculate. It had never been used without a case or screensaver. Amazingly by the time it arrived it at developed paint chips! The offer went from 95 to 63 which I told them to shove it. I paid the £3 to have my phone returned via PayPal. Two days later I received an email… Read Full Review

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“Awful service, late payment and underpaid me!”

Written on: 03/08/2014 by Nathaniela361 (1 review written)

They're awful! They offered me £103 for my Galaxy S3 then reduced it to £70 as they said it had scratches on the back (a plastic back costs less than £5!). I accepted but then heard nothing. I had to chase them up 2 weeks later for payment and they said "we'll sort it in the next 3 - 5 days"! I made a fuss and eventually got payment almost 1 month after I sent the phone. Utter rubbish… Read Full Review

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“Do not waste your time”

Written on: 03/08/2014 by 107Hanley (1 review written)

I sent an iphone 5 in 4 weeks ago, after having it valued at £200, they revalued the phone at £130 saying that the button only intermittently worked. After accepting the revaluation, 3 weeks ago, I am still waiting for payment. It says on the internet, express payment. What a load of rubbish. I am now on my 6th phone call with this company trying to chase up the payment. Poor service. 4 weeks in total since they received the iphone and I appear to be no closer to receiving my payment!!!! Dont… Read Full Review

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“Reduced and late payment which you need to chase”

Written on: 02/08/2014 by ricjrob (1 review written)

Firstly they reduce the payment but I can accept this due to their strict checks on the phone and they reduce for the tiniest amounts of wear and tear however to not meet their own guidelines on payment is very poor. I would take cheaper and use a bigger name company in the future… Read Full Review

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“GalaxyS3 was immaculate when sent. Amazingly despite...”

Written on: 02/08/2014 by 1975Scott (1 review written)

GalaxyS3 was immaculate when sent. Amazingly despite being double wrapped in 2 Jiffy bags it developed scratches and paint chops on route. Made a revised offer nearly 30 less than was offered . Revised it to an extra tender. But still waiting for my payment. Back to envirophone next time… Read Full Review

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“Slow payment ”

Written on: 01/08/2014 by Marc1696 (1 review written)

I would not use this company again . Even after my phone had been excepted and cleared it took over 17 days 3 emails and 4 calls to finally get my money . On a positive note the advisor at customer service was very helpful… Read Full Review

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“They will not pay you what they offer you”

Written on: 01/08/2014 by HelenNichols (1 review written)

I was offered 100 for my s3 then they told me it had a scratched screen which i didn't and offered me £70. DO NOT WASTE YOUR TIME WITH rpcrecycle.com… Read Full Review

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