RPC Recycle Reviews - www.rpcrecycle.com

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2.7 / 5
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“Mobile Phone Recycle”

Written on: 31/08/2013

Saw many bad reviews but was prepared to give it a go as the online valuation was fair and better than others. In all respects the service was excellent and I did not experience any of the concerns of some other reviewers regarding a change in payment sum due to alleged poor condition of the phone… Read Full Review

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“Exceptional service. ”

Written on: 31/08/2013

Quick, easy and hassle free. Money was sent to my account within 4 days of them having my phone. Cannot fault. Would recommend… Read Full Review

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“Not very Good”

Written on: 30/08/2013

After previously using mazuma mobile who pay what they offer I made a mistake of using this crowd. I was offered £40.00 for a samsung galaxy ace in very good condition. It had 2 small marks on the chrome edge and nothing else. It had been in a flipover case all of its life and was only got dropped once which unfortunately caused these 2 small marks. Once it was receieved at the organisation I received an email stating it had excessive scratches on the chrome edge and excessive scratches on… Read Full Review

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“Fast and accurate”

Written on: 26/08/2013

I like how I call rpc and I got every information I needed I will 100% use your company again Thank you thank you … Read Full Review

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“best sale experience”

Written on: 24/08/2013

This procedure sas seamless from first contact with rpc to forwarding the mobile and receiving the payment in the Hank account. Highly recommended and top lager for Thor of phone forwarded. … Read Full Review

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“Money received within a week”

Written on: 23/08/2013 by Pleasedwithservice (1 review written)

Posted my phone off on the Saturday and the £70 was in my bank account the following Friday. Very happy with the service and prompt payment. Will add that the phone was brand new and I even sent the brand new case to give added protection. Unfortunately the touch screen just wasn't for me… Read Full Review

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“Absolute disgrace of a company”

Written on: 19/08/2013 by Adaminge (1 review written)

This is the 2nd time I have used RPC recycle and they have revalued my phones on both occasions. I chose to use them because they offered the best price, but this is just because they have no intention of honouring the valuation. The 2nd handset in particular was perfectly fine and in good condition, but they knocked £21 off of their valuation because of a scratch on the screen (there are no scratches on the screen!!!). I will be declining their offer and putting my old handset to better… Read Full Review

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“Undervalued... Never again!”

Written on: 15/08/2013 by Andrewt21 (1 review written)

1st you have to pay to send them your phone which with most of the other companies you don't secondly the processing was slow and took nearly a week, the only reason i chose them was because there evaluation was better. The phone was in perfect working order and had one scratch on the screen... i mean it was barely visible...its a used phone for god sake!!! My offer was cut from £60 to £42.... i got £40 from Mazuma for a smashed iphone 4 that wouldn't turn on!! Crazy! The only reason i… Read Full Review

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“Never use!”

Written on: 14/08/2013 by Caroline.113 (1 review written)

I too used RPC as had used them before with a previous phone. I was originally offered 130 for the IPhone 4, I sent off wrapped up and as had never had it out of the case and had screen protectors on it was in pristine condition. When they received I got an email to say it was scratched and the home button didn't work - both which were not true - they had also lowered the offer to 65 pounds. I declined the offer and paid the 3 pounds to get my phone sent back .... I then sent my phone off to… Read Full Review

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Delie106's Response to Caroline.113's Review

Written on: 15/08/2013

I agree!! DO NOT USE THIS SITE!

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“RPC Broke My Phone Offered Half Market Value (in my...”

Written on: 14/08/2013 by stew_york (1 review written)

Firstly they didn't process my phone in a fast manor, I had to contact them to push it through. I sent my grade A phone to RPC after wiping, updating the software and testing. I confirmed working after several restarts sent to RPC. The price I was quoted was £155. They then said it would not fully power up. Now I work in IT and I know the phone was working when I sent it to them. I declined their ridiculous offer of £70ish pounds and asked then to send back asap. I got the phone back this… Read Full Review

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Stew_York's Response to stew_york's Review

Written on: 14/08/2013

http://youtu.be/pryO9c3Jsxw first video

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Rpcrecycle's Response to stew_york's Review

Written on: 15/08/2013

Good morning,

I am sorry to hear that you were unhappy with our service. I believe our customer service team got in touch with you yesterday to clarify your revaluation.

If there is anything else we can help with please do not hesitate to contact our team.

Kind regards,
RPC Recycle

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“Used 3 times before - but never again! ”

Written on: 09/08/2013

Having used RPC - 3 times in the past I felt confident to use them again so sent in my iPhone 4 - as I had just got my upgrade to iPhone 5. The phone was in perfect working order and had always been kept in a case until removing it to wrap and send to RPC. There were no scratches. Origianlly I was offered £130 - then they reduced it to £65 - because of water damage and scratching to the screen! I rang them to say - send the phone back - and we wont use you again as there was no water damage… Read Full Review

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“Complete rip-off - DO NOT USE!!!!”

Written on: 08/08/2013 by Emma34 (1 review written)

I selected this company to recycle my iphone 4s as they quoted the best rate - £210. Paid £7 to send the phone to them and also sent the cover as I thought this would give extra protection. When they received it they offered me £150 and cited 'excessive wear and tear' from their Ts & Cs as the reason. If you look at the T&Cs, things listed under this section include major damage like missing buttons and camera not working. My phone was in full working order but they said it was… Read Full Review

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“DO NOT USE! ABSOLUTE RIP OFF!!”

Written on: 07/08/2013 by SJB85 (1 review written)

I'm absolutely raging at this company! I used them because they were highly recommended on a price comparison site. I was quoted £130 for my iPhone 4 16gb, paid nearly £7 to send it recorded and insured as it was of high value and then they emailed me to say that they would only pay me £65!!! They claim that there were scratches on the screen and on the case of the phone which is absolutely not true at all as its always had a screen protector and case on! They also said that the home button… Read Full Review

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“iphone 4s”

Written on: 05/08/2013 by NathanProfitt37 (1 review written)

Why don't these recycle centre's do what they say they're going to do!! Sent them my iphone 4s and they knocked over £60 off due to what I can only describe as very minor scratches. Their assessment was far from accurate and they know it's too much hassle to return. They're only interested in ripping off customers. The service was the same as any other. Wouldn't say they have the wow factor by any stretch of the imagination. not impressed overall. Just feel lied to… Read Full Review

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“Why can I give it ZERO stars”

Written on: 02/08/2013

Sent these guys an iPhone 4s which had a crack across the bottom of the screen and a chip here and there. Granted it wasn't in pristine condition but it worked and continues to work as well as my new iPhone 5. I could still watch videos on it and do anything that I was able to do pre-crack. I estimated that I would get perhaps half of what I was offered..? Foolish of me to think that because they offered me less than a fifth of what I was offered, telling me that it had a crakced digitizer… Read Full Review

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“Galaxy S2 recycle”

Written on: 02/08/2013 by Alex082013 (1 review written)

Simple service, easy to use and no fuss. no long wait and money transferred promptly. Great price received. Would recommend this service… Read Full Review

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“Great service”

Written on: 01/08/2013

After sending my phones and After a day it arrived I was told payment has been sent. Fantastic service and highly recommended… Read Full Review

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“Excellent service recieved money by bacs within a...”

Written on: 01/08/2013

Excellent service recieved money by bacs within a couple of days of them receiving the phone would definitely recommend… Read Full Review

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“Simple, honest and fast”

Written on: 01/08/2013

I compared various sites as I wanted to get the best price for my phone and the reviews for RPC were excellent. I've always been a bit sceptical about reviews but I decided to give them a go over all the rest and they turned out to be as excellent as all the reviews stated. I received the free bag within a few days and payment was in my bank in the following days after, at the price I'd been quoted which I was very pleased with. Would definitely recommend to anyone wanting a simple, honest and… Read Full Review

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“Avoid!”

Written on: 31/07/2013

I had the same experience as many of these reviewers. I sent an iPhone (in very good condition) to RPC and received an email from them with a substantially reduced offer. They claimed 'excessive wear and tear' which simply wasn't the case. The phone had been looked after and had been in a case from day 1 with screen protector too. I called them an after much negotiation they increased their offer slightly but the overall experience was dreadful. I would take the any positive reviews here with… Read Full Review

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