RPC Recycle Reviews - www.rpcrecycle.com

★★★☆☆
3.2 / 5
475
55% of users recommend this
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“Sham Company”

Written on: 13/07/2014 by Blackwellux375 (1 review written)

Sent my fairly used Iphone 5 16G which is just a year old after I was told on their website it I could trade it for £204. I spent £8 posting it to their office in Norwich, only for them to tell me the phone was worth £40 after their technicians have looked at it. Now am asking for my phone to be returned back to me and I was no more going to trade it and they are charging me £3 to be paid to them within 7 days or else they will forcefully pay me the £40. Ridiculous!!!… Read Full Review

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“Stay away ”

Written on: 12/07/2014 by hoWren311 (1 review written)

This company , will tell u a price for your phone but u won't get it , they will make up some rubbish , don't use this company , 3 weeks and still no payment , keep saying they sent payment , do yourself a favour run a mile… Read Full Review

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“To long getting money”

Written on: 12/07/2014 by Kamryn292 (1 review written)

I know it Said it could take upto 7 working days to get your money. But they wait until the final day before sending out the money then inform you that it could take another 3-5 working days to clear in your bank account. So in total you could wait upto 12 working days to get your money. Which I think in this day and age is far to long. I only went with this because it said get your money with in 5 days… Read Full Review

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“Adjusted price”

Written on: 10/07/2014 by DravenGibson273 (1 review written)

Wish I had read the reviews 1st. They reduced my payment by 30% due to light scratches on the screen. Hmmm this phone had had a screen protector on all its life...... If there were any scratches they will have been insignificant. Looks like they just play a numbers game. Offer the best price then reduce it when they have your phone, in the hope a certain percentage of people will simply accept it. Bit like the old bait and switch tactic. Well we live and learn. Would recommend you explore other… Read Full Review

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“Awful company”

Written on: 09/07/2014

Terrible service, sent the phone which was downgraded due to excessive scratches on the screen ! Absolutely not true but they know that I have already paid postage and then want £3 to send it back to me! Advertise high rates but obviously a company with the morals of a slug! I wrote an email asking for the phone to be looked at again , suprise suprise no response and when I phoned ( 0844 of course) they said they didn't have an email and also now payment processed at lower rate but will be 10… Read Full Review

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“to long to get money”

Written on: 09/07/2014 by Steve816 (1 review written)

I know it said upto 7 working days but they wait until the last day to send then you have to wait another 3-5 days to get your money. So in total you have to wait for 10-12 working days for your money. Which in this day and age I think is far to long… Read Full Review

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“Very Slow Service”

Written on: 05/07/2014

Unlike some of the other clients RPC did agree the full price for my phone however when it comes to payment they are very slow. I sent the phone on 18th of June and it took them until the 24th to appraise it. They have emailed today, 4th July, to advise me that payment has been sent to my bank account however they say that this can take 3-5 days to transfer into my account. I have dealt with other recyclers in the past and have never had to wait this long for my cash. I won't use them again and… Read Full Review

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“Dissapointed”

Written on: 02/07/2014 by ldTobin265 (1 review written)

Everything sounded great from their website and the price they offered was good but they ignored my email and had to call them to get payment to be sent. They have had my phone for over 2 1/2 weeks and still waiting for the payment. i normally use envirophone who did not offer as much as rpc but have always sent the payment within a few days. Won't be recommending to anyone i know… Read Full Review

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“This is the first time I've used this site everything...”

Written on: 28/06/2014 by EmmyRoach85 (1 review written)

This is the first time I've used this site everything went ok until the money transaction had to phone RPC recycle several times and I'm still waiting(well over two weeks)… Read Full Review

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“Fair service but payment was slow”

Written on: 27/06/2014 by 212Owens (1 review written)

Payment was slow. Took 15 days from when my phone was received and accepted by RPC to when the money reached my bank account. But atleast they didn't try to renegotiate the price for unjustified reasons like some of the other phone recyclers! Would probably use again… Read Full Review

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“Great price for phone”

Written on: 26/06/2014 by Mckayla289 (1 review written)

The price for the phone was great the only down side was once it was all processed it took over 13 days before payment was sent( stating only 5 on website) then another 5 days for payment to clear..other than that it was a simple and effective way to get rid of an unwanted phone… Read Full Review

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“Avoid this company like the plague!!!!!!!!!!!!”

Written on: 24/06/2014 by DeanneTaylor (1 review written)

AVOID THIS COMPANY. Reduced the intial valuation for a couple of light scratches on the rear cover. Had to wait for over 3 weeks to receive the money into my bank account. Shocking customer service and no communications… Read Full Review

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“A good company with good prices. However the payments...”

Written on: 20/06/2014 by Ross128 (1 review written)

A good company with good prices. However the payments could be quicker. Ive been wsiting 10 days and still no payment despite being told twice it would be in today… Read Full Review

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“Average service”

Written on: 20/06/2014 by Damariso389 (1 review written)

Got a good price quoted for my tablet but pretty poor communication. Was emailed a reminder to mail my tablet when it had already been signed for by rpc that morning. Sent an email to query why it wasn't marked as received & got no reply. Status changed to accepted, waited 3 days & no payment. It does say it can take 5 working days so I wonder if all the feedback stating same day payment is genuine. Emailed again to query the delay in payment. Did get a response this time saying payment would… Read Full Review

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“Excellent Service. Fast communication. Deffinitely...”

Written on: 20/06/2014

Excellent Service. Fast communication. Deffinitely would recommend to all those who wish to recycle their gadgets. Pretty starightforward site for all the registered users… Read Full Review

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“poor communication with payments longer than advertised”

Written on: 19/06/2014 by Wesleyc47 (1 review written)

Very disappointed with service. Had to remind for payment 6 working days after transaction processed. Faq state payment in my account 2-3 days after being sent but noted on email it now takes 3-5 days. So this means over a fortnight from sending phone to payment received. Still waiting for payment to appear. Would not use again and definitely not recommend to others … Read Full Review

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“A+”

Written on: 18/06/2014 by Eckytc (1 review written)

Very good service, best price paid. Very happy and would recommend… Read Full Review

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“Sitting onmoney”

Written on: 17/06/2014 by AracelyFinn418 (1 review written)

It has taken telephone and email calls to get this payment released and sent to the bank. It was all agreed and was only released for payment 9 days down the road. Service not as promised and the company could not explain why… Read Full Review

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“Hmmmmm”

Written on: 17/06/2014 by geordie.guy (1 review written)

they received my device 8 days ago, I emailed them on thursday they initiated the payment, I wish I emailed sooner as I would have received my payment sooner, If I did not contact them I would still be waiting for my money, anyways took 5 days to receive payment when the law specifically says 3 days via bacs.. I will not use this company again as you have to chase them up… Read Full Review

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“They counter offer and then charge you for returning...”

Written on: 17/06/2014 by 482Baxter (1 review written)

Please do NOT use. They charge you admin fees and don't return your phone. They made a ridiculously low counter offer, so I had to reject. They make their money this way. Do not use… Read Full Review

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