Premier Range Reviews - www.premierrange.co.uk

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★★★☆☆
2.8 / 5
46% of users recommend this
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★★★★★

“Very good to be fair!”

Written on: 20/10/2014 by Andreass1980 (1 review written)

The hob I have bought is very good it is like a granite style one and looks really good in my kithen… Read Full Review

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★★★★★

“glassbacks review”

Written on: 20/10/2014 by McMahansd360 (1 review written)

I love cats and they do a glass thing for behind the cooker with a lovely picture of a cat on it. I bought that and it was cheap but it looks good on my wall… Read Full Review

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★★★★★

“Arrived within a few days … happy days!!”

Written on: 17/10/2014 by Nathenc193 (1 review written)

I got a right deal at Pemier Range when I bought an extractor, a cooker hob and a glassback. They knocked loads off the final bill so I am very happy with what I paid and the whole lot arrived within a few days … happy days!! … Read Full Review

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★★★★★

“Does the job ”

Written on: 16/10/2014 by JaelynnRoy (1 review written)

Oven and hob for only £300 can be wrong! Well done Premier Range… Read Full Review

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★★★★★

“Amazing items ”

Written on: 15/10/2014 by 135Butler (1 review written)

I ordered an oven and cooker hood which are amazing items. I like them so m I ordered a glass splash back to… Read Full Review

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★★★★★

“The best in there field !”

Written on: 15/10/2014 by ArianaRowe (1 review written)

The glass back I order is unbelievable. I would recommend this company to about body. … Read Full Review

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★★★★★

“I couldn’t believe how many different pictures”

Written on: 09/10/2014 by Pollardzy163 (1 review written)

I couldn’t believe how many different pictures these guys had for their splashbacks! I bought a bright lime one and it looks great in my (now very) colourful kitchen… Read Full Review

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★★★★★

“VERY GOOD ”

Written on: 07/10/2014 by 177Dickinson (1 review written)

been doing out my VW camper van and was browsing ebay for a cooker. These guys do little 2 burner jobs for just over 100 quid that can be converted to lpg! Bargain, I got on in red to match my interior too! … Read Full Review

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★☆☆☆☆

“Deal with this Company at your peril.!!!”

Written on: 06/10/2014 by BrianLeach (1 review written)

This Company will ignore good trading practices whilst trying to portray themselves as a caring Company. They will feed you misinformation and tell you lies. And if you have a complaint that they don't like they will ignore that too. If you are going to make a purchase from them, then please use a credit card as then you will at least have the backing of the credit card company… Read Full Review

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★☆☆☆☆

“Paid & Still No Product!”

Written on: 02/10/2014 by Chad1954 (1 review written)

Ordered a fryer on 13th June and have chased numerous times... nearly 4 months later and we still have not received a refund or the item. Do not order from this company - very unhelpful and unknowledgeable… Read Full Review

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★☆☆☆☆

“terrible company. premier range? nothing premier about...”

Written on: 28/08/2014 by raO'Hara129 (1 review written)

I have ordered one of these splash backs in deep red And I'm not impressed with the following. I was told initially to expect the item to be delivered in 4 weeks, once 4 weeks came and gone, i was told to wait another 2 weeks. After waiting a total of six weeks, I was told to wait another 4 weeks. Just over 4 weeks later, I'm told that they simply have not got a clue when the splash back will be in stock. This has been over 10 weeks waiting for an item I have already paid for so I am left with… Read Full Review

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Brettos_Lavos's Comment

Written on: 28/08/2014

I have had very similar experiences with these people. And I also was a victim of the 'I'm not going to insult your intelligence' spin. It's almost like the show room ishaving a closing down sale. Are they no the brink of bankruptcy? Lots of missing items in tho show room, and shadows on the wall. Maybe they are in financial difficulties.

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★★★★★

“Found them very good ”

Written on: 26/08/2014 by CaseyRodriguez (1 review written)

Second time I have used them without any problems. Ordered item and it came within 24 hours… Read Full Review

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★☆☆☆☆

“Poor service even worse product”

Written on: 20/08/2014 by Dillonbe254 (1 review written)

Poor experience, bought a cooker hood, didnt work they wouldnt take it back or refund and just got phobbed off and gave up. All stuff is cheap rubbish from china. You get what you pay for… Read Full Review

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★★★★★

“Customer service”

Written on: 31/07/2014 by Kfx8937 (1 review written)

I first contacted premier range about a cooker hood but I was told the item I wanted was out of stock the young lady on the phone was really really sorry that it was out of stock I was invited to look on the site and see others that they had I made time to call in to the showroom to see what they had When I went in to they showroom I was asked by a member of staff if I needed help I said not yet he then left me to it and never came over to give sales patter because ot the overall attitude of… Read Full Review

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★☆☆☆☆

“NOT GOOD ”

Written on: 24/07/2014 by brettos (1 review written)

Ordered an item, paid cash, waited a week, inquired about its whereabouts, told still not in stock, may have to wait 2 weeks. Waited 2 weeks, told to wait another 2 weeks. Day 37, contacted customer service, told they would call me right back, but they never did, called them again later that day and was told to expect a reply the following day, but I never got it. 39 days later, I called them, and am told that they do not know when they will be getting it in stock. I suggest if the item you… Read Full Review

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★★★★★

“Gas to glass hob and splash backs”

Written on: 19/07/2014 by Alondras329 (1 review written)

Customer service was excellent, friendly service and plenty of advice available from sales person. The products were delivered as promised and excellent communication between the company and customer throughout the sale and delivery of items. Very pleased with the lime green splash backs and glass to gas hob both items received were as advertised and I was delighted with both items. I have no hesitation in recommending Premier Range to anyone… Read Full Review

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★☆☆☆☆

“Do not use !”

Written on: 16/07/2014

Needed a new gas hob , old one had failed. Chose Premier Range as they offered a red gas hob which would match the kitchen. After waiting 4 weeks finally realised they were not going to fill my order. Apparently they have never stocked or sold one before. This was ordered on the 4th. of March 2014. It is now 19th. July 2014. and still no refund . They take your call and promise to elevate the urgency of the refund, but refuse to copy you in on any e.mails to help inform you. I really wish I had… Read Full Review

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★★★★☆

“Very good service”

Written on: 14/07/2014 by Sparks242 (1 review written)

We went for a n angled extractor hood and were told on the Tuesday that it was in stock. We advised that we would collect on Friday and duly drove the one and a half hours to Todmorden. We decided whilst there that we would have one of their beautiful digitally printed splashbacks but unfortunately they didn't have our size. They kindly spent half an hour explaining why they couldn't print it the opposite way round and recommended other options. We chose the water lilly which will be delivered… Read Full Review

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★★★★★

“looks brilliant. I’d recommend these.”

Written on: 08/07/2014 by Charleso451 (1 review written)

When my hob conked out I spent quite a lot of time trawling the web looking for a replacement. I settled on these guys because, quite frankly, they had the best looking site. After an initial confusing with the hob I ordered (that was sorted out quickly and painlessly by the staff) my new hob arrived a few day ago and it looks brilliant. I’d recommend these… Read Full Review

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★★☆☆☆

“Bad customer service .. Not Good”

Written on: 08/07/2014

We bought our filter last year.. The main 2 reasons for going with this brand was actually the price and the fact that we liked the shape of their hood. Obviously, we needed to change the filter after a year of use and this is where it started to go wrong. I contacted them for advice on a particular filter.. They replied me it is the correct one. We bought it only to find that it was not the right one. It took us 3 weeks to arrange the return and get our money back.. Not all people have time to… Read Full Review

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