Service4Service Ltd Reviews - www.service4service.co.uk

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★★★★☆
4.4 / 5
84% of users recommend this
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★☆☆☆☆

“Read this review - full refund obtained on my credit card”

Written on: 28/02/2013

Service4Service advertised a service in accordance with manufacturer specifications. They did not do this, when challenged they verbally agreed on the phone that the full service is based on their schedule and not the vehicle manufacturer. Service4Service would not refund me, basically brushed me off. I then raised a complaint via CAB to Trading Standards. I also complained to my credit card company. SUCCESS. The credit card company after a full investigation have now agreed to refund me in… Read Full Review

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★★★★★

“It all sounded so simple”

Written on: 24/02/2013 by Abentley (1 review written)

And in short it was, I have to be honest I did have my doubts at first. I've never experienced the whole idea of not actually going to get my car serviced and having it collected to be taken for me. But that said I didn't realise what an advantage this would be, where as before I'd have to take a day off to get it serviced and take a different day to do what I needed to do, this gave me the ability to do both in one. I even got a call to tell me what was going on with my car, when it was… Read Full Review

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★★★★★

“3rd year and counting”

Written on: 07/02/2013

I have to say I was very happy with the service first time I experienced you and as the title clearly states the 3rd year of using your service, which is as commendable as the 1st year. Service and prices are always competitive and of excellent standard. I have recommended to all friends and family and will carry on doing so. Keep up the great level of service in general. … Read Full Review

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★★★★★

“Outstanding value and customer service”

Written on: 11/01/2013 by rogerdre21 (1 review written)

Pick my car up from home, and from beginning to end kept me up dated with the progress of my car. On paying it was clear they saved me £160.00 on the normal garage I use. Recommend.....!!… Read Full Review

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★★★★★

“Really big thanks for all efforts”

Written on: 29/12/2012 by fwright54 (1 review written)

Helped my family out over Christmas with a huge problem with our car, while that was being done lent US a car free of charge Recommend....... and thanks to all the staff… Read Full Review

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★★★★★

“Why leave home!! ”

Written on: 28/12/2012 by Markowen2002 (1 review written)

I believe a lot of Internet companies do not get the credit they deserve, I have to say these definitely deserve it, from the first telephone conversation to the last I technically haven't had to leave my own home, great service provided, all aspects and concerns were all covered. It's hard to find anything that is just as it is and no surprises. Thanks from a very happy customer… Read Full Review

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★★★★★

“What a wonderful experience ! ”

Written on: 29/11/2012 by Kayleighw (1 review written)

My car breaking down wasn't the surprise I was hoping to get for Christmas, The good old faithful ford focus had enough today and left me stranded. Found these guys after a quick search on my mobile and got my recovery service to take me to the local service centre just outside Kingston. After leaving them my car one of the guys called to explain the situation and why it broke down. Once finished and fixed they even went out of their way to return it to my work. Many thanks all round… Read Full Review

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★★★★★

“Excellent and value for money”

Written on: 25/11/2012 by Bsmith124 (1 review written)

With out doubt one if the best servicing companies to deal with. True to there name and reputation..! Would recommend.....!!… Read Full Review

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★★★★★

“unbelievable”

Written on: 16/11/2012 by j12ppg (1 review written)

I happened across service 4 service by chance while I was trying to book in my BMW for a full service. First of all the price was very attractive, so where is the catch???? Once my car was booked in and confirmed by a phone call as well as e mail confirmation, the servicing garage also rang me to check that pick up times were OK. The next morning , bang on time, the driver turned up, checked the car over and drove off. By 11.30 I received a call from Nick at service 4 service letting me know… Read Full Review

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★★★★★

“Service4Service are fantastic - make no mistake!”

Written on: 14/11/2012

This is the second time I have used Service 4 Service and what a pleasure they are to deal with. It may not seem like rocket science, but when a company actually does exactly what they advertise...it sticks out a mile. The booking in process is slick, the staff are polite and knowledgeable, and most importantly, they keep you updated and informed while your car is being serviced. The collect and drop off service is so convenient in this age when we are all so busy...quite frankly I can't… Read Full Review

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★★★★★

“My saving grace”

Written on: 30/10/2012

Would like to say a massive thank you to everyone I dealt with, The fault on my Renault was fixed very quickly, helped me out massively as I have been working away from home. I will get you guys to sort my service when needed Thanks… Read Full Review

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★★★★★

“Car all sorted and happy”

Written on: 30/10/2012 by Barney28 (3 reviews written)

Got my VW serviced today with an mot and everything went well. All very easy for me just to book in and then car was picked up and sorted. Got through mot and service fine and dropped back to me just half 5 tonight. All nice people and am very happy with it all… Read Full Review

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★☆☆☆☆

“no way”

Written on: 30/10/2012 by shellypie (1 review written)

i requested that my Audi A3 have a full service, 40000, its only just over a year old. yes the car was collected and dropped off. what happended in beween i dont know. the car was returned with the service showing due on the DIS, no stamp on the service book, and schedule of work carried out. Was the car even serviced? think I will pay more for the piece of mind in future of the main dealer service. I am sure it is great if you are running an oldish car, however when the ad says parts and… Read Full Review

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Mod1991's Response to shellypie's Review

Written on: 20/12/2012

I have similar problems, service4service "did not" provide the equivalent dealer service. My view is it is better to go to a dealer company at full price, or use a local independent garage that you know and can trust. I will never use Servcie4service again, am very dissapointed.

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★★★★★

“So simple ”

Written on: 27/10/2012

This is a service i found polite, pleasant, smooth & straight forward As i put in the title So Simple, i shall use you time and time again, a very happy customer and a very happy car !!! … Read Full Review

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★★★★★

“Great Customer Service”

Written on: 26/10/2012 by drhapgood (1 review written)

I have to admit I was scepticle using an Internet Based firm as I always use Main Dealers as my cars tend to be new. But the Service I got from Service 4 Service was absolutely brilliant, nothing could be too much for them. They are there to help make it as easy as possible for you and they do just that! I am a genuine customer who just had a Faulty Air Con Compressor go on my Chrysler, which stopped the car even starting.The garage I got referred to, I was unaware of and I have to say I was a… Read Full Review

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★★★★★

“Value for money, excellent ”

Written on: 24/10/2012 by Rmo0re (1 review written)

Saved me money and overal did a great job. The main dealer quoted me twice the amount I paid through service four service. Recommend… Read Full Review

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★★★★★

“Impressive Company ”

Written on: 19/10/2012 by cbutt (1 review written)

Really thought I might have my doubts, but really did do a great job. Very professional all round… Read Full Review

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★★★★★

“Pleasant.”

Written on: 14/10/2012 by Maureen_G (3 reviews written)

Overall found this a pleasant service to use. an alternative for me to have to find a garage i trust and was impressed with how things went. Even picking up and delivering back to my work made it better so not needing to work from home. There were a few things found wrong but was happy with explanations and happy to proceed and will be back next time i need a mechanic… Read Full Review

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★★★★★

“Top service all round ”

Written on: 03/10/2012

Would like to say a big thank you for the excellent service all round. From the initial customer service to the actual service on the day. This is the first time I have used your service but it will definitely not be the last. Keep up the good work and thanks once again… Read Full Review

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★★★☆☆

“Poor Planning”

Written on: 02/10/2012

Our VW was booked in a week in advance. Picked up OK, but the part booked in to fit had not turned up that day so they had to keep car in overnight. Much hassle. They could have ordered the part to be there before the car was taken in. Shame no one thought to apologize as they might then have got a recommendation as a number of people at work liked the idea and were interested in the result. The work seems fine and they paid for a taxi… Read Full Review

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